Launching & Building Brands1

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Launching & Building Brands

Faculty- RWS
Aaker Brand Identity Planning Model
Strategic Brand Analysis
Customer analysis
Competitor analysis
Self analysis

Brand Identity System


Brand Identity
Value Proposition, Credibility
Brand Customer Relationship

Brand Identity implementation System


Brand Position
Execution
Tracking
Build
Buildassociations
associations
Create
Create Visibility
Visibility and
andcreate
create
differentiation
differentiation

Brand
Brand
Positioning
Positioning

Develop
Develop deep
deep
relationships
relationships
Launching a Brand
Brand Launch Plan
Project idea
Justification
• Need & initial evidence of consumer merit
Strategic Consideration
• Fit with category & business strategy
Project objectives & critical success factors
• Including benchmarks & action standards
Marketing Execution
• Positioning, value proposition, pricing, packaging, distribution,
communication,support services, etc
Technical & Regulatory Execution
• Product, process, Packaging, Evalaution
Is brand launch= product launch?
Launching a Brand
Launching a brand and launching a product
are not the same

If a new brand does not convey its values


from the start then it is unlikely to become a
major brand
Launching a Brand
Creating a brand consists first of all of
drafting the brand’s platform
- the invisible basis of its long term identity and
its main source of energy

Why must this brand exist?

What will consumers miss if this brand did


not exist?
Launching a Brand
Choose which product/service to present in
the first campaign.

Decide how to speak about it.

Not all products of a brand equally represent


it, only those which truly epitomise the
brand’s identity should be used as support in
a launch campaign.
Launching a Brand
What will be the Brand Language and Territory
of communication
- soft, loud, colour combination, jingle etc

Brand Campaign or Product Campaign?


-Product is the Hero?
or the values of the brand?
Maggie
Launching a Brand
In launching a brand, choosing the
symbolic references is just as important as
deciding on the product reference.

Selection rules for choosing brand elements-


Keep brand identity and future vision in mind

Anticipate potential changes


Choosing a Brand Name
Define branding objective

Generating names & concepts

Screening

Consumer & legal research


Choosing a Brand Name
Almost any name can be used provided there
is consistent effort over time to give meaning
to this name

• Simple & easy to pronounce

• Familiar & meaningful

• Different, distinctive & unusual


Choosing logos & symbols
Abstract

Represent / reinforce brand name

Pictorial
Choosing logos & symbols

Elements of Product or Company

Brand characters
Slogans, taglines & jingles
• Represent brand essence/values
• Summarize descriptive or persuasive info

• A diamond is forever
• Yeh dil maange more
• Just do it
• Daag dhoondte rehjaoge
• United colours of…
• There are some things money can’t buy for evrything else
there’s……
• Go get it
• Chaar boondon wala – haan, haan
Criteria for Choosing Brand Elements

Memorable
Meaningful
Likeable
Transferable
Adaptable
Protectable
Develop Marketing Programs based on brand
identity & consumer insight
Idea- Fresh Juice for Kids
Packaging Support Insights Trade
Implementation
freshly squeezed
juice is cued by- Core Insight Chiller cabinets
transparent, textured Being a great mum is imply freshly
imp to me.By giving squeezed fruit juice
my kids the health
benefits of fresh
juice, with a taste
Product they and their friends Communication
Mum looks for love, I feel I am
health cues, kids Mums seek approval
doing a good job
look for taste & appreciation
Positioning- Being
a great mum means Other egs
appealing to the Scorpio,Saffola,
health & heart of Paint (mera wala
kids pink)
Preparing for Launch
• Production & packaging mock ups and prototypes
• Production planning
• Distribution plan and timing
• Brand Manual
• Brand Communication- internal, external
• Sales Force training
• Internal Launch
• External Launch
Building a Brand
Building a Brand
There are no shortcuts to branding

The length of time taken to build a strong


brand will be directly proportional to the
amount of time it takes to create sufficient
awareness and understanding so that firmly
held and felt beliefs and attitudes about the
brand are formed that can serve as the
foundation for brand equity.
Building a Brand
Bring a Brand to life through a variety of Brand Exposures

– Do what it takes to deliver on the promise


put the systems and processes in place

– Tell stories to feed and nourish brands

– Engage the customer

– Create activity platforms

– Build consumer advocates


Building a Brand- a 360o Effort

Tata Steel
Building a Brand
Bring a Brand to life through a variety of Brand Exposures

– Do what it takes to deliver on the promise


put the systems and processes in place

– Tell stories to feed and nourish brands

– Engage the customer

– Create activity platforms

– Build consumer advocates


Stories
Nourishing Brands Within and Outside
By explaining company values through stories the abstract
values become tangible. The complex becomes concrete.
3M

Shehnaaz Hussain

Amul

Harley Davidson

Apple

Infosys
Building a Brand
Bring a Brand to life through a variety of Brand Exposures

– Do what it takes to deliver on the promise


put the systems and processes in place

– Tell stories to feed and nourish brands

– Engage the customer


(naukri.com, Marico, MTV, Crossword)

– Create activity platforms


(Bournvita, Fair & Lovely, Castrol, Femina, Kingfisher, Lakme, Axe)

– Build consumer advocates


Determining the activity platform
Axe
Competitive Environment-
Male toiletry brands, sports brands, fashion brands, own label, cheap me
toos. Axe competes for share of mind and pocket with all youth targeted
brands

Target-
14-25 year old men- fairly cool but still limited in experience of women
chasing girls, being chased by girls, getting girls is a way of defining
themselves as individuals and men. Peer group approval is critical

Insight-
The mating game is a major pre-occupation for young men. Feeling, looking
and smelling good are essential to success
Determining the activity platform
Benefits-
Seduction-when I use Axe, I feel and appear more attractive both to myself and to those
around me

Values and Personality-


Masculine, original, cool, fun and sexy

Reasons to Believe-
Great fragrances. Products that work and are seen to work. Cool pack, cool
communication, being seen in cool places. Designed specifically for young
men’s needs (& desires)

Discriminator
IT’S A COOL BRAND WHOSE PRODUCTS ARE EXPLICITLY
DESIGNED TO HELP ME GET A GIRL

Essence
Axe gives guys the edge in the mating game
Determining the activity platform
What is the mating game all about?

Where and when is looking, feeling and smelling good


essential for getting the girl?

Where, when & how can this cool brand help me get the
girl?

What are the times, places or moments when it is important


to be cool, fun, sexy?
Determining the activity platform
What is the mating game all about?

Where and when is looking, feeling and smelling good


Music
essential for getting the& Dance-
girl?
night life, parties
Where, when & how can this cool brand help me get the
girl?

What are the times, places or moments when it is important


to be cool, fun, sexy?
ABC Criteria
Evaluating activity ideas
Attention
Will the idea cut through?
What is the level of involvement for the consumer?
Branding
Can the idea be intrinsically linked to the brand?
Communication
How does it contribute to achieving the marketing and
communication objectives for the particular brand activity it
intends to support?
ABC Criteria
Evaluating Creatives
Attention
Cut through impact, enjoyable, involving

Branding
Intrinsic not tacked on

Communication
Built on discriminator, easy to follow, not confusing
Consumers as Brand Advocates

Go out and find your inspirational


consumers-

talk to them, listen to them,


learn from them and involve them.
Consumers as Brand Advocates
IKEA
“IKEA is the place where fantasy becomes reality and where adults
become children. At IKEA’s shop you can jump on the chairs, sleep in the
beds, improve your swedish, invent your house, find free pencils and
leave your babies at the playfield…..and it all fits in your car!”

iPOD
“Wherever I go, as long as my ipod is right there with me, I rock. It’s not
just latitude. It’s attitude. It’s got the look of love.”

Amul
“For over 10 years I have been collecting Amul ads.”,says Mrs. Sumona
Varma. "I have made an album of them for my grandchildren.They are
almost part of our culture, aren't they? “
What you need to do
• The only way to find out what consumers are thinking is to talk to
them and listen to what they have to say

• Make at least one consumer connection a week

• Get intimate with your consumers (Tide)


Work with consumers- learn to think and feel as they do
Get customer involved in product design strategy (Avon, P&G store)

• Find businesses you admire in your own category and study how
they form emotional relationships with their consumers

• Reward loyalty. Make small spontaneous gestures to folks who


Taking your Brand to the next level

• Be Passionate

• Involve Customers

• Celebrate loyalty

• Find, Tell & Retell great stories

• Accept Responsibility
Preparing the Brand Plan
Set out Brand Activities & Priorities

Strategic Role
Build, Maintain, Harvest, Divest

Business tasks & objectives


Sales- value , volume, greater usage, cross sell

Marketing Activities
Trial building-Q1 &/or
Maintenance &/or
Consumption Building &/or
Loyalty programs etc
Set out Brand Activities & Priorities
4. Budget Outline
Activity Minimum Maximum

5. Deliverables
New extension launch- q3 generate Rs X sales
Ever tried x nos
Awareness y nos

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