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    How To Talk To Anyone (Book)

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    Sonika Verma
    This document provides tips on effective communication and social interactions. It discusses how to prepare people to listen by letting them speak first until they are done, how to defuse anger by empathizing with emotions, and how to gain favor even after making a mistake by finding a way to benefit the other person. It also offers advice on how to subtly address lies without direct confrontation, how to get good service by praising employees to their boss, and how to be a leader in a group by responding positively to speakers first.

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    How To Talk To Anyone (Book)

    Uploaded by

    Sonika Verma
    6K views11 pages
    This document provides tips on effective communication and social interactions. It discusses how to prepare people to listen by letting them speak first until they are done, how to defuse anger by empathizing with emotions, and how to gain favor even after making a mistake by finding a way to benefit the other person. It also offers advice on how to subtly address lies without direct confrontation, how to get good service by praising employees to their boss, and how to be a leader in a group by responding positively to speakers first.

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    how to talk to anyone(book)

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    This document provides tips on effective communication and social interactions. It discusses how to prepare people to listen by letting them speak first until they are done, how to defuse anger by empathizing with emotions, and how to gain favor even after making a mistake by finding a way to benefit the other person. It also offers advice on how to subtly address lies without direct confrontation, how to get good service by praising employees to their boss, and how to be a leader in a group by responding positively to speakers first.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    6K views11 pages

    How To Talk To Anyone (Book)

    Uploaded by

    Sonika Verma
    This document provides tips on effective communication and social interactions. It discusses how to prepare people to listen by letting them speak first until they are done, how to defuse anger by empathizing with emotions, and how to gain favor even after making a mistake by finding a way to benefit the other person. It also offers advice on how to subtly address lies without direct confrontation, how to get good service by praising employees to their boss, and how to be a leader in a group by responding positively to speakers first.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 11

    HOW TO TALK TO ANYONE

    written by -

    Leil Lowndes
    How to Know What Not to Say in a Chance Meeting

    #85

    If we’re selling, negotiating, or in


    any sensitive communication with
    someone. Keep the melody of your
    mistaken meeting sweet and light.

    Chapter 85
    How to Prepare Them to Listen to You

    #86

    “ Let people have their entire say first.


    Wait patiently until their needle is on
    empty .It’s the only way to be sure
    their tank is empty enough of their
    own inner noise to start receiving your
    ideas. “

    Chapter 86
    How to Turn Their Anger Around
    (in Three Sentences or Less)

    #87

    “Whenever you need facts from people


    about an emotional situation, let them
    emote. Hear their facts but empathize
    like mad with their emotions. Smearing
    on the emo is often the only way to
    calm their emotional storm.“

    Chapter 87
    How to Make ’Em Like You
    (Even When You’ve Messed Up)

    #88

    “Whenever we make a boner, make sure


    your victim benefits. It’s not enough to
    correct your mistake. Ask yourself, “What
    could I do for this suffering soul so he or
    she will be delighted I made the flub?”
    Then do it, fast! In that way, your goof will
    become your gain.“

    Chapter 88
    How to Trap a Rat with Class

    #89

    “Whenever you catch someone lying,


    filching, exaggerating, distorting, or
    deceiving, don’t confront the dirty duck
    directly. Unless it is your responsibility to
    catch or correct the culprit or unless you
    are saving other innocent victims by doing.
    Then resolve never to gaze upon it again.
    .“

    Chapter 89
    How to Get Whatever You Want from Service
    Personnel

    #90

    “Any worker you want special attention


    from in the future? The surefire way to
    make them care enough to give you their
    very best is send a buttercup to their
    boss.“

    Chapter 90
    How to Be a Leader in a Crowd, Not a Follower

    #91
    “We are sitting in an auditorium with
    hundreds of fellow employees listening to the
    president of your firm introduce a new
    concept.
    We think your expression is invisible to the
    man or woman at the podium. Not so! As a
    speaker, I guarantee you every one of my
    colleagues sees every smile, every frown,
    every light in every eye.
    .“

    Chapter 91
    Cont..

    ▰ Be the first clapper no matter how small the crowd, no matter


    how informal the talk.
    ▰ Don’t wait to see how everyone else is going to respond.
    ▰ Even if it’s a small group of three or four people standing
    around, be the first to empathize with the speaker’s ideas, the
    first to mutter “good idea.”
    ▰ It’s proof positive you’re a person who trusts his or her own
    ability.
    How to Make All the Right Moves

    #92

    “Any two people have an invisible scorecard


    hovering above their heads. The numbers
    continually fluctuate, but one rule remains:
    player with lower score pays deference to
    player with higher score. The penalty for not
    keeping your eye on The Great Scorecard in
    the Sky is to be thrown out of the game.
    Permanently.“

    Chapter 92
    Thank you

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