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    Prof Kinandu Muragu - English

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    81 AMOGH WAINGANKAR
    The document discusses the role of the Central Bank of Kenya in regulating the national payment system and mobile money services like M-Pesa. It outlines how M-Pesa has grown rapidly in Kenya since 2007, reaching over 18 million customers by 2012. The Central Bank plays an important role in regulating mobile money to promote financial inclusion, consumer protection, and competition in the growing mobile money industry.

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    Prof Kinandu Muragu - English

    Uploaded by

    81 AMOGH WAINGANKAR
    8 views11 pages
    The document discusses the role of the Central Bank of Kenya in regulating the national payment system and mobile money services like M-Pesa. It outlines how M-Pesa has grown rapidly in Kenya since 2007, reaching over 18 million customers by 2012. The Central Bank plays an important role in regulating mobile money to promote financial inclusion, consumer protection, and competition in the growing mobile money industry.

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    13. Prof Kinandu Muragu _English

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    13. Prof Kinandu Muragu _English

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    The document discusses the role of the Central Bank of Kenya in regulating the national payment system and mobile money services like M-Pesa. It outlines how M-Pesa has grown rapidly in Kenya since 2007, reaching over 18 million customers by 2012. The Central Bank plays an important role in regulating mobile money to promote financial inclusion, consumer protection, and competition in the growing mobile money industry.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    8 views11 pages

    Prof Kinandu Muragu - English

    Uploaded by

    81 AMOGH WAINGANKAR
    The document discusses the role of the Central Bank of Kenya in regulating the national payment system and mobile money services like M-Pesa. It outlines how M-Pesa has grown rapidly in Kenya since 2007, reaching over 18 million customers by 2012. The Central Bank plays an important role in regulating mobile money to promote financial inclusion, consumer protection, and competition in the growing mobile money industry.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    of 11

    CENTRAL BANK OF KENYA

    Prof Kinandu Muragu Godfrey Kyama


    Executive Director Commonwealth eBanking Advisor
    Kenya School of Monetary Studies Kenya School of Monetary Studies
    • Background
    • Government Role
    • Regulation
    • National Payment System
    • Customer Protection Framework
    • Conclusion
    • M-Pesa – the word
    • Evolution, Revolution and Innovation
    • Mobile Money and M-Pesa
    – M-Kesho
    • Government attitude 
    • Kenya Communication Act
    • Private sector role
    • Impact: Total customers (million)
    20.00
    18.00
    16.00
    14.00
    12.00
    10.00
    8.00
    6.00
    4.00
    2.00
    0.00

    Total customers (million)


    • Very innovative outlets

    • Financial inclusion
    Bank of Africa 1
    Barclays Bank of Kenya 64

    • Impact:
    Commercial Bank of Africa 1
    Chase 15
    Consolidated 9
    Co-operative 83
    Eco Bank 12
    Equity 22
    Family 53
    Gulf 10
    Housing Finance 7
    Imperial 7
    KCB 157
    KFWT 10
    NBK 10
    TOTAL 461
    • Safe and Efficient
    – Amended CBK Act
    – National Payments System Bill
    – Agent Banking
    – Proceeds of Crime and Anti-Money Laundering Act
    • Impact: Financial Inclusion!
    Source: Central Bank of Kenya 2012
    Volume of mobile money transactions increasing steadily

    Source: Central Bank of Kenya 2012


    Source: Central Bank of Kenya 2012
    • Consumer and Deposit Protection
    • Competition and interoperability
    • Consumer protection and innovation
    • Consumer protection regulation?
    o Rules of the game?
    • Consumer rights?
    • Consumer protection law
    • Rapid and dramatic mobile money
    • Kenya is world leader
    – Nesting ground for mobile money
    • Technology and the poor
    – An agent of financial inclusion
    • Policy makers + Regulators
    – Innovation and market access

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