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    10 HSC Overcoming Barriers

    Uploaded by

    Khan Rana
    The document discusses three key factors that can overcome barriers to effective communication: 1) Adapting the physical environment to ensure it facilitates positive communication for all. 2) Using a calm tone of voice to engage individuals and diffuse negative emotions. 3) Providing communication training for staff to understand diverse needs and how to use aids.

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    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd

    10 HSC Overcoming Barriers

    Uploaded by

    Khan Rana
    10 views12 pages
    The document discusses three key factors that can overcome barriers to effective communication: 1) Adapting the physical environment to ensure it facilitates positive communication for all. 2) Using a calm tone of voice to engage individuals and diffuse negative emotions. 3) Providing communication training for staff to understand diverse needs and how to use aids.

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    The document discusses three key factors that can overcome barriers to effective communication: 1) Adapting the physical environment to ensure it facilitates positive communication for all. 2) Using a calm tone of voice to engage individuals and diffuse negative emotions. 3) Providing communication training for staff to understand diverse needs and how to use aids.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    10 views12 pages

    10 HSC Overcoming Barriers

    Uploaded by

    Khan Rana
    The document discusses three key factors that can overcome barriers to effective communication: 1) Adapting the physical environment to ensure it facilitates positive communication for all. 2) Using a calm tone of voice to engage individuals and diffuse negative emotions. 3) Providing communication training for staff to understand diverse needs and how to use aids.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 12

    Overcoming Barriers to

    Communication

    04/02/23
    Analyse some of the factors that can
    overcome barriers to
    Identify the factors that can
    communication.
    overcome barriers to effective
    communication.

    Describe some factors that can


    overcome the barriers to
    communication.
    Interpersonal
    Positive
    Environment
    Identify different factors that can
    Communication overcome barriers to
    communication.
    Overcoming Barriers to
    04/02/23
    Communication

    Identify the factors that can overcome barriers to


    effective communication. Physical Difficulties Inadequate Adaptation
    Overcoming Barriers to
    04/02/23
    Communication

    Identify the factors that can overcome barriers to


    effective communication. Physical Difficulties Inadequate Adaptation
    Overcoming Barriers to
    04/02/23
    Communication

    Starter Quiz

    1. What does
    overcoming a barrier
    to communication
    mean?

    2. Why do we need
    to overcome barriers
    to communication?
    WRAPPER
    3. Give an example of
    a barrier to
    Being able to overcome barriers to communication can lead
    communication and
    to positive communications and the development of trusting
    how we could
    and respectful relationships.
    Do you agree with the above statement?
    overcome it in a care
    Give a minimum of 3 key words and 1 connective. setting?

    Identify the factors that can overcome barriers to


    effective communication. Physical Difficulties Inadequate Adaptation
    Overcoming Barriers to
    04/02/23
    Communication

    How can we overcome barriers to


    communication?
    Calm Tone
    Staff Training
    Overcoming
    Barriers to
    Communication

    Adapt the Environment

    Identify the factors that can overcome barriers to


    effective communication. Physical Difficulties Inadequate Adaptation
    Overcoming Barriers to
    04/02/23
    Communication

    Adapting the Environment


    Why is it important to adapt the environment?
    - To ensure it is suitable for facilitating positive communications.
    - To meet individuals’ diverse and specific communication needs.
    - To prevent poor communications and misunderstandings.

    Examples of adapting the environment in early years’ settings:

    Use visual and tactile information displays that provide information about specific
    activities for children, i.e. they can be colour and texture coded, include photographs,
    pictures, symbols and objects of reference.
    Reduce noise levels by creating quiet areas and times for different activities with children
    so that they can listen and actively participate in interactions.
    Ensure there are quiet, well-lit areas available where individuals can meet, communicate
    and interact.
    For individuals who have difficulties with speech due to a condition or illness, provide
    opportunities for the use of other communication methods such as sign language,
    pictures and photographs.

    Identify the factors that can overcome barriers to


    effective communication. Physical Difficulties Inadequate Adaptation
    Overcoming Barriers to
    04/02/23
    Communication

    Calm Tone
    A poem:
    But the tone may break my heart;
    It’s not so much what you say
    For words come from the mind
    As the manner in which you say it;
    Grow by study and art –
    It’s not so much the language you use
    But tone leaps from the inner self
    As the tone in which you convey it;
    Revealing the state of the heart.
    “Come here!” I sharply said,
    Whether you know it or not,
    Whether you mean or care,
    And the child cowered and wept.
    “Come here”, I said -
    He looked and smiled
    Gentleness, kindness, love and hate,
    And straight to my lap he crept.
    Envy, anger, are there.
    Words may be mild and fair
    Then, would you quarrels avoid
    And the tone may pierce like a dart;
    And peace and love rejoice?
    Words may be soft as the summer air
    Keep anger not only out of your words –
    Keep it out of your voice.
    ~Author Unknown

    Identify the factors that can overcome barriers to


    effective communication. Physical Difficulties Inadequate Adaptation
    Overcoming Barriers to
    04/02/23
    Communication

    Calm Tone
    Using a calm tone of voice:

    - Can evoke feelings of reassurance, kindness


    and encouragement. Communications that are
    conducted in a calm tone of voice will be more
    positive in nature and therefore more likely to
    be effective.

    - Is a good technique for distracting individuals


    and engaging them; a calm tone of voice will
    capture their focus.

    - Can diffuse feelings of anger, frustration and


    anxiety; it can help individuals to calm down

    - Promotes understanding and active listening.

    Identify the factors that can overcome barriers to


    effective communication. Physical Difficulties Inadequate Adaptation
    Overcoming Barriers to
    04/02/23
    Communication

    Training Staff

    • Communication training for staff in health, social care and early years settings, i.e.
    induction training and standards, qualifications, training for communicating with
    individuals with specific communication needs, e.g. deafness, visual impairments,
    language differences

    • Training for staff in working with interpreters, sign language and advocates.

    • Using communication aids with individuals, such as communication passports, voice-


    activated software, augmentative and alternative communication (AAC).

    • Reading current research studies and good working practices for overcoming
    barriers to communication.

    Identify the factors that can overcome barriers to


    effective communication. Physical Difficulties Inadequate Adaptation
    Overcoming Barriers to
    04/02/23
    Communication

    Discuss how using a calm tone of voice can overcome


    difficulties when communicating with an individual who has
    C
    h dementia.
    a
    l Watch the video clip ‘Communication workshop’:
    l www.youtube.com/watch?v=gwyUHHDEhRQ
    e Describe three different ways to overcome barriers to
    n
    g
    communication.
    e
    Produce an information handout for carers that provides
    information and guidance about the different barriers to
    communication and how to overcome them.

    Identify the factors that can overcome barriers to


    effective communication. Physical Difficulties Inadequate Adaptation
    Overcoming Barriers to
    04/02/23
    Communication

    Ask your partner three questions that will test their


    knowledge of the key learning points from today’s
    lesson.

    Identify the factors that can overcome barriers to


    effective communication. Physical Difficulties Inadequate Adaptation

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