Griffin - Ready Notes Traditional and Contemporary Issues and Challenges
Griffin - Ready Notes Traditional and Contemporary Issues and Challenges
Griffin - Ready Notes Traditional and Contemporary Issues and Challenges
Ready Notes
Traditional and
Contemporary
Issues and
Challenges
For in-class note taking, choose Handouts
or Notes Pages from the print options, with
three slides per page.
• Concerned with
improving the
performance of
individual workers.
• Frederick Taylor
developed this
system, which he
believed would lead
to a more efficient
and productive work
force.
• Whereas scientific
management deals with the
jobs of individual employees,
administrative management
focuses on managing the
total organization.
• Administrative management
laid the foundation for later
development in management
theory.
• It is more appropriate for
stable and simple
organizations than for
today’s dynamic and
complex organizations.
• (see Table 2.1)
• Proposed that
workers respond
primarily to the
social context of the
workplace, including
social conditioning,
group norms, and
interpersonal
dynamics.
Theory Y
Assumptions:
– Employees are willing
to work.
– Employees are self
directed.
– They accept
responsibility.
– Employees are
creative.
– They are self-
controlled.
Feedback
Types of Systems:
– Open System: an organizational system
that interacts with its environment.
– Closed System: an organizational system
that does not interact with its environment.
– Subsystem: a system within a broader
system.
• Operations
management
techniques are
generally concerned
with helping the
organization
produce products or
services more
efficiently.
• A complete understanding of
management requires an appreciation
of, classical, behavioral, and
quantitative approaches.
• The systems and contingency
perspectives can help managers
integrate the three approaches and
enlarge understanding of all three.
• (see Figure 2.5)
Copyright © Houghton Mifflin Company. All rights reserved. 2 - 23
Figure 2.5: The Emergence of Modern
Management Perspectives