Lect 7 - Sem 3 Role and Skills of BM

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Brand Manager

Skills and Roles


Background
• A brand manager is in charge of implementing and maintaining a brand strategy for companies.

• They uphold brand consistency throughout numerous marketing campaigns and different
department communications.

• Brand managers work extensively with each department of a company to uphold brand.
Skills Required

Strategic Quantitative Strong


Creativity Reasoning Communication

The Ability to
Flexibility
Immerse
• Creative teams with strategic business targets innovate the best brands. However, a common
dilemma is too much structure around creative teams hampers their innovative output.

• Effective brand managers implement overarching strategies that encourage creativity rather
than restrict it.

• The key is a combination of prior planning and intermittent intervention. Periodically review and
improve your own strategies for creative teams.
• When you task a team with creating a new brand asset, clearly outline your expectations
beforehand and relay them to the team.

• Put these in writing, include tangible examples and refer back to them often.

• This ensures your strategies are optimized. Most importantly, find opportune times to reiterate
branding goals and ensure they foster team creativity.
Skills Required

Strategic Quantitative Strong


Creativity Reasoning Communication

The Ability to
Flexibility
Immerse
• One of the core brand manager competencies is the ability to justify branding efforts with data.
• The quantitative rationale behind your branding strategy legitimizes it within the company –
especially with upper management.
• Most branding outcomes are understood qualitatively but expressing them using numbers is what
keeps the brand manager afloat.
• The key to synchronizing data with branding is measuring branding reach before starting new
processes.
• Though brand perception is subjective, some measurements can be ascertained for branding justification.
• For instance, a brand manager can calculate conversion rates to show how well new key messaging is perceived.
• Whichever way you tackle this, be sure to use data and give updates early and often.
• One of the most important brand manager qualities is a refined presentation style.
• Use a unique blend of quantitative reasoning and real-world examples to make your data-driven case for further
branding activities internally.
Skills Required

Strategic Quantitative Strong


Creativity Reasoning Communication

The Ability to
Flexibility
Immerse
• Brand managers work across many
departments and implement company-
wide cooperation on larger projects. Be
sure you’ve built relationships through
good communication practices prior to
starting a big rebranding project

• Make yourself visible and available as


often as possible. Go to different
departments and ask questions.

• Try to attend creative meetings as an


observer to learn their workflows.
• Build relationships with teams whenever
possible. Finally, be available for brand
questions if they arise.

• Furthermore, brand consistency starts


internally, so make it clear to your team
that they need to be available for
branding questions from their colleagues
in other departments.
Skills Required

Strategic Quantitative Strong


Creativity Reasoning Communication

The Ability to
Flexibility
Immerse
• Immersion into key markets is
crucial for brand managers to
grasp the presence of their brand.

• Marketing research informs brand


managers what types of videos
customers and prospects watch,
the sites they visit and social
media conversations they’re
engaged in.

• Knowing these is essential for


outbound marketing and to
understand what types of brand
messaging are effective.
• One way to immerse into your target
markets is to study the media products
your customers consume. The best way
to see whether your messaging is
compelling is to look at it from a
customer perspective.

• After you’ve immersed yourself in


customer-centered media and
conversations, you’ll have a better
perspective when looking at your brand
messaging. It gives you first-hand
insight that is infinitely more valuable
than customer surveys.
Skills Required

Strategic Quantitative Strong


Creativity Reasoning Communication

The Ability to
Flexibility
Immerse
• One of the foundational attributes
of a brand manager is flexibility.
When faced with changes in the
market, a brand manager adapts
and pushes the company forward.

• They do this by creating a new


design or key messaging while
keeping the core brand intact
and maintaining brand consistency.
• Conversations surrounding
customers’ experiences with your
brand happen in real time on
social media platforms and other
mediums.

• The flexibility to harness social


media for your branding
campaigns is crucial. Furthermore,
researching brand discussions on
these platforms is important. Be
sure to change your strategy
contemporarily as trends develop.
• Brand management used to be a slow and
steady process but today it moves quickly.
Companies need to manage brands as fast
as customers’ opinions change.

• Because of this, brand managers must


continually keep up with discussions within
their industry and about their brand.
Role of Brand Manager
• A Brand Manager is responsible for adapting a
brand strategy for a company's target market.

• As the 'brand guardian', brand managers


maintain brand integrity across all company
marketing initiatives and communications and
may manage a portfolio of products.
Roles
• Brand strategy, including the setting of style guides, brand guidelines, brand vision and value proposition for short
as well as long term
• Planning and execution of all communications and media actions on all channels, including online and social media
• Assisting with product development, pricing and new product launches as well as developing new business
opportunities
Roles
• Creating and managing promotional collateral to establish and maintain product branding
• Managing the budget for advertising and promotional items
• Competitor and customer insights analysis
• Analysis of sales forecasts and relevant financials and reporting on product sales
Thank You

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