Week 1 Introduction To Management
Week 1 Introduction To Management
Week 1 Introduction To Management
and Organizations
Lecturer: Rabia Muhammad Ali
MAN-2011
Principles of Management
Week 1
1–1
Learning Outcomes
Follow this Learning Outline as you read and study
this chapter.
1. Who Are Managers?
2. What Is Management?
3. What Do Managers Do?
4. What Is An Organization?
5. Why Study Management?
1–3
Classifying Managers
• First-line Managers
Individuals who manage the work of non-managerial
employees.
• Middle Managers
Individuals who manage the work of first-line
managers.
• Top Managers
Individuals who are responsible for making
organization-wide decisions and establishing plans
and goals that affect the entire organization.
1–4
Exhibit 1–2 Managerial Levels
1–5
What Is
Management?
• Management involves coordinating and
overseeing the work activities of others so that
their activities are completed efficiently and
effectively.
1–6
What Is
• Managerial Concerns
Management?
Efficiency
“Doing things right”
– Getting the most output
for the least inputs
Effectiveness
“Doing the right things”
– Attaining organizational
goals
1–7
Exhibit 1–3 Effectiveness and Efficiency in
Management
1–8
What Managers Do?
• Three Approaches to Defining What Managers
Do.
Functions they perform.
Roles they play.
Skills they need.
1–9
What Managers Do?
• Functions Manager’s Perform
Planning
Defininggoals, establishing strategies to achieve goals,
developing plans to integrate and coordinate activities.
Organizing
Arranging and structuring work to accomplish organizational
goals.
Leading
Working with and through people to accomplish goals.
Controlling
Monitoring, comparing, and correcting work.
1–10
What Managers Do?
• Roles Manager’s Play
Roles are specific actions or behaviors expected of a
manager.
Mintzberg identified 10 roles grouped around
interpersonal relationships, the transfer of information,
and decision making.
1–11
Exhibit 1.5 Mintzberg’s Managerial Roles
• Interpersonal Roles
• Figurehead
• Leader
• Liaison
• Informational Roles
• Monitor
• Disseminator
• Spokesperson
• Decisional Roles
• Entrepreneur
• Disturbance handler
• Resource allocator
• Negotiator
Adapted from Mintzberg, Henry, The
Nature of Managerial Work, 1st Edition,
© 1980, pp. 93–94..
1–12
What Managers Do?
• Skills Managers Need
Technical skills
Knowledge and proficiency in a specific field
Human skills
The ability to work well with other people
Conceptual skills
The ability to think and conceptualize about abstract and
complex situations concerning the organization
1–13
Exhibit 1–6 Skills Needed at Different
Management Levels
1–15
Exhibit 1–10 Universal Need for Management
1–16
The End