AI - Communication Skills - PPT

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CLASS: IX

SUBJECT: INFORMATION TECHNOLOGY


Chapter 1: Communication Skills
Term : 1
What is communication?
Sharing of information from one person to other by speaking, writing, signals or by any other means
is called communication.

Communication Process (Cycle) or Elements of

Communication
• Sender: the person who is starting the

communication

• Message: the information that the sender wants to

send

• Encoding: The way the sender wants the message

to be looked like.

• Channel: From which medium the message travels.

• Receiver: the person who receives the message

• Decoding: What the receiver understands

• Feedback: the receiver's response to the message.


Perspectives in communication
Perspectives are fixed ideas and thoughts regarding something. For Example, you have fixed the thought
that your school principal is very strict so you will not be able to talk to him friendly. You always think that
he is very strict.

Factors affecting perspectives in communication


Here are some factors which affect perspectives.
1. Language
2. Visual Perception
3. Past Experience
4. Prejudice
5. Feelings
6. Environment
7. Personal factors
8. Culture
Effective Communication.
The communication in which the receiver gets the best possible message that the sender wants to
convey. In other words, if the receiver gets the appropriate message that the sender wants to convey is
called effective communication.

7C's of Effective Communication


Methods of communication

1. Verbal Communication
In Verbal Communication words are used to communicate. This is the most common type of
communication. As in this type, words are used so it is very important to use appropriate word otherwise
it will cause confusion.

Advantages of verbal communication


It is very easy and quick as you can exchange ideas by saying words.

Disadvantages of verbal communication


Since it depends on words then it is very important to use correct words so that other person can
understand easily.
2. Non-verbal communication is the way of expressing ourselves without using words. We
can send many messages without using words, for example, can send a message through
expression, eye contact, touch etc. More examples are given below

Importance of non-verbal communication


In our daily life, we see that most of the communication is non-verbal. Many time we express
ourself just by using our eye contact or by hand movements. So we can say that non-verbal
communication is very important in our life.
3. Visual communication

This is also a very important type of communication. Sending a message through images is
very popular as you can see many advertisements on the roadside and signboards all these
contain much information but in form of images. It is not bounded to any language anyone
can understand what is being expressed in the image.
Writing Skills: Part of Speech

Using capitals
Punctuation
It is a set of marks, such as the full stop and the comma, which help us separate
parts of a sentence and explain its meaning.
Writing Skills: Part of Speech
Writing Skills: Supporting parts of speech types
Writing Skills: Sentences -
Parts of a sentence
Writing Skills: Types of object

1. Direct Object:
Direct objects are the ones directly ‘acted on’ by the action word
(verb).
2. Indirect Object: An indirect object answers questions, such as ‘to
whom’ and ‘for whom’.
Writing Skills: Sentences

Types of sentences

ACTIVE VOICE :Sentences where the subject does an action are known
to be in the Active voice.
PASSIVE VOICE: whereas sentences in which the subject receives an
action are known to be in the Passive voice.

Example:
Active and passive sentences.Rahul plays cricket.
Cricket is played by Rahul.
Writing Skills: Types of Sentences(according to their purpose)

Paragraph :A group of sentences forms a paragraph.


Pronunciation Basics
Correct pronunciation of words is very important to communicate well. Listen
to correct speeches and practising more and more you can achieve good
pronunciation of words.

Different Sounds in English


Vowels: There are 5 vowels in the English language like a, e, i, o, u
Consonants: A total of 21 Consonants are there.
Diphthongs: Combination of two vowel sounds like ou, ea

Types of greetings
Formal greetings: It is used when you don't know the person or to greet
elderly people.
Informal greetings: It is used to greet friends, family or a person known to
you.
Talking about Self
Talking about yourself means introducing yourself. While introducing
yourself keep it concise and tell some basic things like name, age,
address, likes, dislikes.

Asking Questions I
5W+1H Method for Asking Questions

Who Where Where When What Why How


Asking Questions II
There are two types of questions
1. Close-ended: The question which has answered only 'Yes' or 'No'.
Options in the answer are limited.
2. Open-ended: These type of questions can have a variety of answers

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