What Makes A Leader??: Leadership Is About Emotions!

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What makes a Leader??

Leadership is about Emotions! Managing your emotions is what we call as Emotional Intelligence (EI)

Let your emotions work for you, not against you

Have you come across these situations?? Relationship Problems when you fail to communicate what you need; when you lose the confidence of your team members; when you are acknowledged as never approachable Rage in the Workplace Outburst of emotions Failure to advance in career losing track of the actual purpose! Poor decision making capability Pre-occupied with frustrated thoughts High rate of attrition in your team (healthy or bad!) People start leaving younot the job. Think! They start moving away from your vision Lack of complete delegation Lack of trust leading to micromanaging, when it actually can be avoided

This happens when we neglect to manage our emotions

What happens when we manage our emotions??


Personal mastery over our lifes purpose & intention Empathy Personal influence that enable us to advance our purpose A tenacity to face and resolve both internal and external conflict Solve issues related to morale at work Be more approachable Advance in decision making and logical thinking under any amount of pressure Be the most wanted Manager anyone would want to work for..
Approachable Problem solver Leader Drives the Vision Ignites the best performance

Components of Emotional Intelligence


Definition Hallmark The ability to recognize and understand your moods, Self-confidence Self Awareness emotions and drives as well as their effects on others Realistic Self development Self-deprecating sense of humor The ability to control or redirect disruptive impulses andTrustworthiness & integrity Self-Regulation moods. The propensity to suspend judgement to think Comfort with ambiguity before acting Openness to change Motivation A passion to work for reasons that go beyond money or status The propensity to suspend judgement to think before acting The ability to understand the emotional makeup of other people Skill in treating people according to their emotional reactions Proficiency in managing relationships and building networks An ability to find common group & build rapport Strong drive to achieve Optimism, even in the face of failure Organizational commitment Expertise in building and retaining talent Cross-cultural sensitivity Service to clients and customers Effectiveness in leading change Persuasiveness Expertise in building & leading teams

Empathy

Social Skills

How then can one improve emotional intelligence?


Pay attention to self and others body language Listen more; speak less- develops empathy Get curious, not furious- Watch what you say especially when frustrated or annoyed. Reframe negative emotions into curiosity - " ... this makes absolutely no sense to me" can be replaced with, "Do you see something in this that I must be missing Elicit pride in others Reason for working together Remember that emotions are contagious - A dominant person's emotions (negative or positive) always influences others. Leaders should be careful to show only those emotions, which they want to see in others

Checklist for building an Emotionally intelligent team


Self Awareness Relationship awareness Self-Management Motivation Relationship Management

Does the team Is the team able to Does bullying occur?Does the team have Do team members know its purpose? accept each other? a sense of feel valued and purpose? listened to? Importance of achieving the purpose? Is the team aware What mechanisms of its are in place to shortcomings? resolve team conflict? What is the emotional tone set by your leadership (negative/positive) Do they know how Would they their job fits into the recommend you as big picture? a good boss to work for? Do you know what Do they take motivates each efforts to refer member? people from outside?

Team Solicits Is the team taking honest feedback? measures to correct themselves? Does the team learn from mistakes?

What are you How Is EI reinforced, Do they contribute What is the tone of doing to help your encouraged or above and beyond our communication team advance? rewarded? the expected? with your team? Does each member Do they take the often get feedback? extra effort required to get the work done?

Any serious issues How long does it How is work-life within the team, take a new entrant balance you are not aware to be productive? encouraged? of

THANK YOU!!
You can buy peoples time; you can buy their physical presence at a given place; you can even buy a measured number of muscular motions per hour. But you cannot buy enthusiasm you cannot buy loyaltyyou cannot buy the devotion of their hearts. This you must earn

EI is being seen as an excellent medium to enhance the environment, culture, leadership and team dynamic within an organisation.

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