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Arizona
4 reviews
19 helpful votes
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Beware!
December 13, 2024

I have ordered from Blair in the past and been fairly satisfied. Fleece runs a bit large, but quality was good. Also, sizing varies extremely from item to item...even two of the exact same item in the exact same size will fit differently. But, the reason for this one star review is a very recent order. Shipping is terrible! The items were supposed to have shipped on December 6, due on December 14th. Today is the 13th and not only has the item status not been updated, but the company shows shipping info was sent to FedEx while FedEx is showing a label was created but they have not yet received the package! Seems Blair has turned into quite the sketchy company!

Date of experience: December 13, 2024
New Hampshire
1 review
1 helpful vote
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I made a purchase want to send it back dont fit they cabnt find my order in there they is exchanges along with thing i am exchanges

Date of experience: March 5, 2025
New York
2 reviews
20 helpful votes
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08/14/2024
September 11, 2024
Updated review

BUYER BEWARE! The sizing & quality of Blair merchandise varies from a lotm not only from item to item but even from year to year for the same items. You can never be sure about the fit or quality. And returning anything incurs a ten dollar fee.
IN ADDITION, anything marked "clearance" is final sale, which they don't make clear before you order. It's really a shame, because Blair used to be a fairly decent & reliable place to shop for many years.

Date of experience: September 11, 2024

Blair has seen better days
October 10, 2023
Previous review

If you expect timely delivery of your order nowadays, forget about it. You wait, and wait and wait. Then you wait some more. Although they sometimes do have hard-to-find merchandise &sizes, the quality of that merchandise over the years has become erratic (as has the sizing), And YOU pay for returns. This as they presumbly search for the lowest paid workers in some far off part odf the world, wgie we feel the adverse effaects of that on quality. And most certainly their over-pricing doesn't reflect anyt cheaper labor source they may find.

Date of experience: October 10, 2023
Florida
1 review
4 helpful votes
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Truly for older people
July 7, 2022

I bought 2 pairs of jeans at 43.65 each and when I received them they smell like mothballs. Even after washing with double the soap and 3 gain sheets, they still smell like mothballs. The pants are great but I don't want to go around smelling like I have been in the chest with a whole pack of mothballs. A smell you will never forget. I will NOT be buying from Blair again. Rating should be Zero.

Date of experience: July 7, 2022
Ohio
1 review
5 helpful votes
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Size costs
August 19, 2023

I use to be a huge customer of their clothing lines. But since the incredibly higher pricing on XL and up I've given up. You can't convince me that 1 size up from a large costs you $6-$10 more in material or labor to produce. Ever single item is priced so much higher for these sizes. Yet you can charge the same exact amount for sizes S,M and L sizes? It's price gouging! You've lost my business, Blair. And I'm sure the business of thousands and thousands of " plus size" people out there.
Shameful

Date of experience: August 19, 2023
California
1 review
0 helpful votes
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Defective zippers
February 15, 2024

I have ordered many casual items over the last several years and have been pleased with the quality of clothing. In the last year I have purchased four baseball jackets. These are items that should last for years of normal wear. Three of four zippers came apart at the teeth. There is definitely a defect in the quality of the mechanism. Called customer service and got no explanation or satisfaction. Their policy is 60 days.
This unacceptable solution will result in my never ordering from Blair again.
Unfortunate for them to lose a loyal customer.

Date of experience: February 15, 2024
Ohio
4 reviews
8 helpful votes
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Unfortunately, Blair.com was the only source for the style of men's casual shirt that I could find. So, ordered three from them anyway. Afterwards, I started receiving two to three marketing emails daily. When made aware of what amounted to SPAMMING my email address, Blair's only response was a canned email response with zero corrective action.

Date of experience: April 24, 2023
Rhode Island
1 review
3 helpful votes
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Ordered 2 pairs of jeans for my 91 year old mother back in October 23. Contacted them after a few weeks for tracking. They cancelled one duplicate order and said the order would go out immediately. Thats after 2 other attempts to order. Now they are saying they deleted the other order and to reorder. They are horrible. Do npt order from these people.

Date of experience: December 18, 2023
North Carolina
1 review
5 helpful votes
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Overpriced
May 20, 2023

Many years ago I ordered products from Blair and was a very satisfied customer.
I am short so it was hard to find clothes to fit.
I haven't ordered from them for a few years so recently, I couldn't find Gloria Vanderbilt jeans in the color I wanted for my size so I decided to look around. I found exactly what I wanted with Blair. I was excited till I clicked on purchase and realized that the exact same jeans that I buy from Belk for $21 is $48 at Blair.
I'm sorry but that is nothing but a rip off!
I won't bother with this company anymore.

Date of experience: May 20, 2023
Illinois
2 reviews
5 helpful votes
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O points for Blair...
October 31, 2023

Do NOT order from Blair if you think you may have to return or exchange... because that is impossible to do. I returned an item in the original packaging for an exchange of the same item, different size. The refund was LESS THAN HALF THE original cost; they deducted shipping, handling, restock fees. Then hit my account for the exchange item, which cost more because they did not honor the original sale price and charged shipping and handling again. If I had known beforehand, I would have just canceled the new item. It has been weeks, and I have had no communication about the exchange...is it under a new order #...? Is it on the way.? Is it lost.? Was it even sent...? I cant get into my 'account'. It would not honor my password, and ignored repeated requested to allow a password reset... I tried to call customer service and entered an IMPOSSIBLE, prolonged round robin with artificial intelligence and never did get transferred to an agent...so now what?

Date of experience: October 31, 2023

Overview

Blair has a rating of 1.3 stars from 88 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Blair most frequently mention customer service, credit card and free shipping. Blair ranks 349th among General Apparel sites.

service
19
value
21
shipping
22
returns
18
quality
21