The presentation is about how BHIM App who was the first one to make use of UPI servies and was the leader in UPI Transactions had a sudden downfall in a short period of time
2. Introduction
Three ways to transfer money-NEFT, RTGS, IMPS
Major drawbacks of NEFT, RTGS, IMPS
-Time consuming process
-Both the Accounts should be RTGS enabled
-Activation of Net Banking facility is mandatory
-Limitation on number of beneficiary in day
3. Introduction to BHIM
BHIM Stands for Bharat Interface for Money
It is a mobile developed by National Payments
Corporation of India (NCPI) based on the Unified
Payment Interface (UPI)
It was launched by Narendra Modi, on 30 December
2016
It is developed by 28 year old Nikhil Kumar
Current BHIM App downloads as on 28 Feb 2018
Android – 23,838,360
IOS– 1,173,133
4. Features of BHIM
Immediate Money Transfer
Allows to send / receive money to UPI Payment addresses, non
UPI based accounts
Allows to check balance transactions history and change pin
Can be accessed on all platforms
Currently supports 13 languages
Only money transfer between accounts is done
Transactions are done without debit Card, OTP number,
CVV number or grid number
5. SWOT ANALYSIS
STRENGTHS WEAKNESSES
No Transaction charges
User friendly application
Very less time is required for transaction
BHIM app directly links to user bank account
Only Money Transfer can be done
Single Bank Account can be added
Doesn’t involve recharges and other payments
Unattractive user interface
OPPORTUNITIES THREATS
Add additional banks
Tie up with organizations for payment or mobile,
utility bills etc
Promotion through various media
Cashback and referral facilities provided by
competitor
Facilities of bill payments ,utility bills are
provided by competitors
6. Major Competitors of BHIM app
are Google Tez , Paytm, PhonePe
52%
23%
15%
6%
4%
Share in UPI Transactions
Google Tez
Paytm
Phone Pe
BHIM
Others
7. Volume of UPI transactions in
BHIM and other Apps
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Dec/16 Jan/17 Feb/17 Mar/17 Apr/17 May/17 Jun/17 Jul/17 Aug/17 Sep/17 Oct/17 Nov/17 Dec/17 Jan/18
Volume of UPI transactions in BHIM and other apps
Market share of BHIM app Market share of other apps
8. Value of UPI transactions of BHIM
and other Apps
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Dec/16 Jan/17 Feb/17 Mar/17 Apr/17 May/17 Jun/17 Jul/17 Aug/17 Sep/17 Oct/17 Nov/17 Dec/17 Jan/18
Value of transactions of BHIM and other apps
Market share of BHIM app Market share of other apps
9. Major Problems of BHIM App
Declining market share from 40% to 6%
For BHIM App only source of revenue is through its
download from play store and i-store.
10. Recommendations
Providing Advertisement Space.
Tie up with various organizations
Languages Used
Auto Instruction facility for life insurance premium or
loan instalments
Increase in the number of gateways
Promotion through “Jan hit me jari” and “Digital India
campaign”