Quick and Hassle-Free Returns & Exchanges at SPARIFY
No Restock Fees
If your order arrives and is not as described on the website, we promise to fix it—NO NONSENSE.
Returns & Refunds Policy
Eligibility for Returns
Returns are accepted only under the following conditions:
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Damaged in Transit: A replacement will be provided. Refunds are not applicable.
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Wrong Product Delivered: A replacement will be provided. Refunds are not applicable.
If a replacement item is out of stock or the delivery exceeds 15 days from the order date, a refund to the original payment source will be processed.
Other Return Issues
For cases where the customer has ordered the wrong product or selected the wrong size:
- The return request must be initiated within 7 days of delivery.
-
Logistics costs will be applicable based on order value.
📌 Important Note: Items that are not eligible for return or replacement will be clearly mentioned in the product description.
Timeframe for Returns
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Damage/Wrong Product: Must be reported within 2 days of delivery.
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Other Returns: Must be initiated within 7 days of delivery.
Refund Policy
🚫 No refunds will be provided to the original payment source except in the following cases:
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Replacement is not possible due to item unavailability.
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Delivery exceeds 15 days from the order date.
For All Other Cases – Store Credits Only
- Refunds will be issued as store credits in the form of a coupon code.
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Store credits must be redeemed in a single order and cannot be split across multiple orders.
- The order value should be equal to or greater than the store credit amount.
Example:
If your order value was ₹1,000 and the shipping cost deduction was ₹150, you will receive a store credit of ₹850 as a coupon code.
- This ₹850 store credit must be used in one single order.
- It cannot be split across multiple orders (e.g., ₹300 in one order and ₹550 in another).
Logistic Charges for Returns & Refunds
Order Value |
Shipping Deduction |
Below ₹999 |
₹150 |
₹1,000 - ₹2,500 |
₹200 |
₹2,501 - ₹5,000 |
₹350 |
₹5,001 - ₹10,000 |
₹550 |
Non-Returnable Items
Certain items cannot be returned or replaced, including:
🚫 Headlamps, electrical parts, mirrors, spark plugs, fiber parts, fuel system parts, performance parts, or pre-ordered items.
These items will be clearly mentioned as non-returnable in the product description.
Exchange Policy
✅ Exchanges are subject to product availability.
✅ Requests must be initiated within 7 days of delivery.
✅ Items must be unused and in their original condition.
💡 Logistics for Replacement:
- For damage in transit or wrong product delivery, replacements are done at zero logistics cost.
- For wrong product ordered by the customer or wrong size selected, logistic costs will be charged based on order value.
Order Cancellation/Modifications
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Before Dispatch: Cancellations or modifications are allowed, but a 2.5% fee will be charged for orders placed via Snapmint, UPI, credit card, or debit card.
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After Dispatch: Orders cannot be canceled or modified.
Defects & Warranty
Each manufacturer has its own warranty policy. SPARIFY will assist in warranty claims but does not provide direct warranties.
General Guidelines
📦 Packaging & Shipping for Returns/Exchanges: Customers must ensure proper packaging and shipping, except for issues involving damage or wrong product delivery.
🔍 Quality Assurance: All returned items undergo a quality check. Items that do not meet return conditions will be refused.
💬 Feedback: Your feedback on your return/exchange experience is highly valued.
Important Notes
❌ Change of Mind: Returns or exchanges for "change of mind" are not accepted.
⚠️ Policy Abuse: Repeated purchases of the same item with the intention of returning most of them will result in return fees or service refusal.
Need Assistance? Contact Us!
📞 +91 8105003848
📧 support@sparify.co
📌 Policy is subject to change. Check product descriptions for return eligibility before ordering.