program overview:
trade-in program allow stc and non-stc customers to evaluate and trade in their old smart devices for cash value in their stc e-wallet to use it in purchasing new smartphone device via stc stores.
program features for customer:
- trade-in old device with new one.
- ability to use old device value to purchase accessories (headphones, chargers, ... etc.)
- ability to use the amount in the customer's e-wallet in stc stores.
- the device box and accessories are not required, the device is only required for trade-in program.
- the device that the customer will trade in does not have to be purchased from stc.
- offers are available for cash and installment sales.
how to benefit from the program:
you can initially evaluate your device, obtain an initial price, and book an appointment through mystc application, as described in the following steps:
1- login to mystc application
2- click on the store icon
3- click on Trade in your device.
4- choose the category of your device.
5- enter all your device information and details.
6- obtain your device's initial pricing and Summery.
7- select the day and time tomake the appointment .
the device will be evaluated according to the following table:
condition |
screen |
body |
grade a |
clean screen, No scratches visible from 30cm |
clean body,No scratches visible from 30cm |
grade b |
minor scratches (less than 5mm) visible from 30cm |
minor scratches (less than 5mm) visible from 30cm |
grade c
|
multiple Scratches or Cracked Screen or pixelated dots or pink line or burnt screen |
any crack, Major dents or Major scratches or Major Paint wear or Casing bent or camera lens |