4.7
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
I am so happy and surprised by the amazing response and fast delivery between Canada and Denmark. At the time I didn’t know I was ordering from a company across the Atlantic. I am so happy and grateful. Thank you Hobbii.
After thought, thank you for the red heart shaped candy included with my orders. Such a sweet offering. ♥️
I have placed three orders so far and each one was ready to ship within 24 hours. Each order had the correct items, I received tracking information quickly, and my yarn arrived in under a week.
Hobbii has great products, great customer service, and quick shipping (I'm US based and my orders come in 5 days from Denmark!). I've only had positive experiences with them and they are my go-to for all my crochet needs 💚
The cotton 8/4 is my favorite yarn to make dolls. The colors, how it holds its shape and especially the feel of it is amazing!!! Hobbi shop is by far superior in product and customer service💕
Written by the company
Denmark
4.7
29K reviews
Replied to 77% of negative reviews
Typically replies within 1 week
I have placed three orders so far and each one was ready to ship within 24 hours. Each order had the correct items, I received tracking information quickly, and my yarn arrived in under a week.
Date of experience: February 28, 2025
Reply from Hobbii
Dear Larrolynn, thanks a million for your 5-star review! 🌟We're thrilled to hear you've had such a positive experience with our shipping and services! 😊 Happy knitting! 🧶 Warm regards, Sam from Hobbii.
Reply from Hobbii
Dear Jean, thank you so much for your fabulous 5-star review! 😊 We're thrilled to hear you loved our yarn and enjoyed our quick shipping. Warmly, Sam from Hobbii. 🧶💌
They are quick about getting orders ready to ship. I wish it didn’t take so long to get to the United States.
Date of experience: February 28, 2025
Reply from Hobbii
Hi Pamela, thanks for the 5-stars! 🌟 We're thrilled to hear you're pleased with our fast order processing. We highly value your patience regarding shipping to the U.S. We're always working to improve. 😊 -Sam
Yarn arrived on time and well packaged. I don't normally like chenille style yarns, but Hobbii was recommended for the project I made, and these were a dream to work with.
Date of experience: February 27, 2025
Reply from Hobbii
Dear Kate, thanks a lot for your lovely 5-star review! 🌟 We're thrilled to hear you enjoyed working with our chenille yarns. Happy crafting! 🧶 Best, Sam from Hobbii.
I needed to cancel my order, but by the next day it was already being processed and I could not stop it. I decided to wait and return the yarn after it arrived, but the postage to send it overseas was more than the yarn was worth (over $60)! If Hobbii wants to sell in the USA, they should have a distribution center here. I will not purchase anything from Hobbii again.
Date of experience: February 27, 2025
Reply from Hobbii
Hi Mary,
We understand your frustration with the cancellation process and the high cost of returning your yarn. We strive to provide a seamless experience for our customers, and we are always working to improve our services. We appreciate your feedback and will take it into consideration as we continue to expand our reach.
With crafty regards,
Louise and the Hobbii team 🌈
It was easy to order the wool. It was easy to track the package. My package arrived within the time given. The wool and mohair I ordered is beautiful. I used it to make myself a scarf, as a treat for me. I love the feel of the wool/ mohair mix.
Date of experience: February 27, 2025
Reply from Hobbii
Hi Wendi, Thanks for the lovely review! 🙏 We're thrilled to hear you're enjoying the wool/mohair mix for your scarf. Isn't it a treat? 😁 Warm wishes, Sam from Hobbii.
The advertising for the yarn is on point and all of my orders have been lovely to work with I love the quality of the yarn I have purchased.
Date of experience: February 27, 2025
Reply from Hobbii
Dear Piper, Thank you for your kind words and the 5-star review! 🌟 We are thrilled that you love our yarn quality and find our ads accurate. Happy crafting! 💕 Sam from Hobbii
I am so happy and surprised by the amazing response and fast delivery between Canada and Denmark. At the time I didn’t know I was ordering from a company across the Atlantic. I am so happy and grateful. Thank you Hobbii.
After thought, thank you for the red heart shaped candy included with my orders. Such a sweet offering. ♥️
Date of experience: February 26, 2025
Reply from Hobbii
Hi Lisette, thank you so much for this wonderful review! 😊 We are thrilled to hear that you're pleased with our service. We, at Hobbii, work hard to provide speedy deliveries worldwide. Happy knitting! 💕 - Sam, Hobbii Team
Great quality yarn and super fast to the US
Date of experience: February 27, 2025
Reply from Hobbii
Dear Annmarie, thank you so much for your 5-star review 🌟 We are thrilled to hear you loved the quality of our yarn and found our US shipping fast. Happy knitting! 🧶😊 - Sam from Hobbii
Reply from Hobbii
Dear Heather, thank you for your amazing 5-star review! We're delighted to hear you had a great shopping experience with us. We strive to keep our services quick and easy for awesome customers like you! 🚀🎉 Best, Sam from Hobbii.
This is my new favorite yarn for making stuffed animals! So far I have tried Honey Bunny and Baby Snuggle!!
Date of experience: February 27, 2025
Reply from Hobbii
Dear Melissa, thanks a bunch for your 5-stars review 🌟 So happy to hear that you love Honey Bunny and Baby Snuggle for your stuffed animals! 🧶🧸 Keep creating beautiful things! - Sam at Hobbii 😊
The best yarn and accessories website company ! ! !
The website is the most helpful and also the Lives they do!! Love it! Never had issues with my orders. Been ordering for 3 years now.
Date of experience: February 26, 2025
Reply from Hobbii
Dear Helena, thank you so much for your amazing 5-star review! 🌟 We're so glad to hear that you love our yarn, accessories, and our Lives. It's our pleasure to have you as a valuable customer for 3 years. Keep on crafting! ✨ - Sam from Hobbii
Still waiting on order to arrive! Been well over 30 days! Extremely frustrated!
Contact is extrenely difficult n NO resolution. Worst experience EVER!!@
Date of experience: February 22, 2025
Reply from Hobbii
Hello Florence,
We apologise for the delay in your order and for the inconvenience and the difficulty you've experienced. I understand your frustration. ❤️
We value your feedback and are committed to improving our customer service. We're working hard to ensure that all orders are delivered promptly and efficiently and ask that you contact us directly at [email protected] so we can resolve this for you ASAP. 🙏
With crafty wishes,
Louise and the Hobbii team 🌈
I think I'll be a fan for life. I am so glad I found Hobbii and their extensive yarn. Shipping was easy and I was informed of delivery every step of the way. I was very excited to get my package.
Date of experience: February 26, 2025
Reply from Hobbii
Hi Brittany, we're thrilled you've had such a fantastic experience with us! 😊 Your appreciation makes our day. Thank you for the 5-star rating! Enjoy your crafting adventures with Hobbii Yarn. - Sam 🧶🌈
Your website is easy to navigate and your yarn descriptions are accurate. And I received my order within a week of placing the order.
Date of experience: February 27, 2025
Reply from Hobbii
Hi Anne, thanks so much for the 5-star review 🌟. So glad to hear you found our website easy to navigate and our yarn descriptions accurate 😊. We're happy to serve you again at Hobbii! - Sam🧶
The purchase came well wrapped and secure well please with the cotton fruits lovely coulours
Date of experience: February 27, 2025
Reply from Hobbii
Hi Claire! 🌸 Thanks for giving us a 4-star rating and for appreciating the quality of our Cotton Fruits! We're thrilled that you loved the colours. Happy knitting!💖 - Sam, Hobbii Team
Was pleased with my yarn. It was exactly what I wanted and ordered.
Date of experience: February 26, 2025
Reply from Hobbii
Dear Sandra, we're over the moon 🚀 to hear that you're happy with your yarn! Your satisfaction is our top priority. Thank you for the 5-star review ⭐⭐⭐⭐⭐. Stay crafty! - Sam from Hobbii🧶
Very prompt international shipping. Hobbii Bunny Big is the plushest, high-quality, "chenille" yarn I have ever found.
Date of experience: February 26, 2025
Reply from Hobbii
Dear Lynda, thank you so much for the glowing review ⭐️! It's wonderful to know that you are pleased with our Bunny Big yarn and expedited shipping 🌐. Happy crocheting, Sam at Hobbii 😊
This company is great,with a wide variety of products as well as great quality yarns,my go to yarn supplier.Thanks
Date of experience: April 09, 2025
Reply from Hobbii
Hi Stanley, thank you so much for your great review! 😊 It's a delight to be your go-to yarn supplier. We're thrilled you enjoy our quality and variety! 🧶 Happy knitting! - Sam from Hobbii
Yarn arrived quickly with a little red heart candy in the packaging :)
Date of experience: February 22, 2025
Reply from Hobbii
Hi Maci! 👋 So glad to hear you loved your yarn and our little surprise! 😄 Here at Hobbii, we aim to make our customers' experience special. Hope to serve you again. 💖 Best, Sam
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