Currency Solutions Reviews

2,670  Excellent
TrustScore 5 out of 5

4.9

In the Payment Service category

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Reviews4.9

2,670 total


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Rated 5 out of 5 stars

Trust and confidence

I first used Currency Solutions 17 years ago when my son moved to Australia and he needed money for property. Predictably I researched options before deciding to trust CS, a decision I have never regretted. Over the years Fiona has become my account manager and I have developed absolute confidence in her and the team that serves me as a client. In short: trust, confidence and efficient service sums up my views, along with competitive rates. I couldn’t wish for a better service.

Date of experience: December 15, 2024


Rated 5 out of 5 stars

Extremely efficient

I have been with Currency Solutions for over 15 years and have always found the staff very courteous and polite.
If John or Fiona are not available they always ring back as soon as they can.
I have always found them very helpful and get the best rate of exchange they can for my transaction

Date of experience: October 17, 2024

Reply from Currency Solutions

Thank you for your loyalty and trust over the past 15 years, Carol! We're thrilled that our team, including John and Fiona, has consistently provided you courteous, polite, and helpful service. We aim to deliver helpful and reliable services that can provide seamless currency exchange experiences. We truly value your continued partnership and look forward to assisting you for many more years to come!


Rated 5 out of 5 stars

First class

I’ve used Currency Solutions a few times and can honestly say I’ve experienced a great service.
They made it so simple and guided me the the process step by step.
Leigh Gillis is very efficient and friendly, she always answers any queries immediately.
I wouldn’t hesitate to recommend Currency Solutions to anyone, I will definitely be using them again.
A O eire

Date of experience: November 11, 2024

Reply from Currency Solutions

Thank you so much for your wonderful review A.H We are thrilled to hear about your positive experience with Currency Solutions. It is great to know that Leigh provided efficient, friendly, and quick support, making the process seamless for you. Guiding our clients step by step and simplifying the process is always our priority, and we are delighted it made a difference for you.

Your recommendation means so much to us, and we look forward to helping you again.


Rated 5 out of 5 stars

Promp professional service

Prompt and efficient professional service. Very efficient, friendly and, most important, the funds were in my my overseas account within hours.

Date of experience: September 16, 2024

Reply from Currency Solutions

Thank you, Garry. We're glad you found our service prompt, efficient, and professional. Delivering exceptional customer experiences is always our priority, and we look forward to working with you again in the future. Thank you for choosing Currency Solutions!


Rated 5 out of 5 stars

Excellent, highly recommended.

I have lived and worked overseas in various countries for years and used Currency Solutions for all my currency conversion needs. The company is excellent in every way including some of the best conversion rates available. Highly recommended

Date of experience: November 05, 2024

Reply from Currency Solutions

Thank you for sharing your experience Paul, and trusting Currency Solutions with your currency conversions over the years. We are delighted to know our services and competitive rates have consistently met your expectations. Your recommendation means the world to us, and we look forward to continuing to provide you with outstanding service.


Rated 5 out of 5 stars

Gold Standard Currency Partner

What do you need to know?
1. Sharp rates - makes your money go further
2. Great service - no salespeople, you get handled by an experienced individual who behaves like an account manager not a currency broker
3. Great comms - just the right amount of email & text messaging to alert you to each milestone of the process, seeking approvals where relevant.
4. Fast turnaround - no delays in throughput of monies, faster than your own bank can manage.
5. Trustworthy - it can be a concern, undertaking your first exchange. Well, you have no need to be worried, these guys are solid.

It's be a pleasure to deal with them, and yes I'll be back for more. Currency Solutions take the apprehension out of using a third party to obtain market rate exchanges.

Date of experience: November 26, 2024

Reply from Currency Solutions

Thank you so much for your kind words, SM! We are thrilled to hear that you found our rates competitive, our service professional, and our communication effective. Your trust means everything to us, and we are glad we could meet your expectations.

We look forward to working with you again in the future. Thank you for choosing Currency Solutions!


Rated 5 out of 5 stars

My experience with currency solutions…

My experience with currency solutions is excellent.
Ernie whom I deal with is always spot on…on time, emails always answered.
Polite. On the ball.
Communication at every point and His word is his bond and I appreciate this,

Date of experience: October 20, 2024

Reply from Currency Solutions

Thank you for your kind words, Angela! We are thrilled to hear about your positive experience and Ernie's dedicated service. It's great to know that his reliability, prompt communication, and professionalism have left such a positive impression. We truly value your trust and look forward to continuing to provide you with exceptional service.


Rated 5 out of 5 stars

Very Efficient

We are relatively new to Currency Solutions but are very pleased with the service they provide. We have our own designated manager John Basset whom is very efficient and replies very quickly to our queries. The whole process of sending money is so easy and you have a confirmation email at every step.
Would highly recommend Currency Solutions.

Date of experience: November 04, 2024

Reply from Currency Solutions

Thank you Julie, for your kind words and for choosing Currency Solutions. We are thrilled to hear about your positive experience and that John Bassett has provide a efficient service with prompt communication.

Our goal is to make money transfers easy and transparent, ensuring a seamless currency exchange for all our clients.

We truly appreciate your recommendation and look forward to continuing to work with you for many years to come.


Rated 5 out of 5 stars

Not just a customer ID

I have used this company for many years now and have always had excellent professional service and easy transactions. I am treated as a person not just a customer ID number. Always plenty of fun banter thrown in mainly from myself as it makes the usually mundane experience of money exchange into an enjoyable part of the day. I have to say I always have John Bassett as I prefer being able to communicate with the same person each time and the fact that apart from making me feel like a valued customer he also has time for a chat as a friend. I have never had this with any other money exchange company. Well done to you all at Currency Solutions.

Date of experience: November 15, 2024

Reply from Currency Solutions

Thank you for your continued loyalty to Currency Solutions. It is wonderful to know that John Bassett has made such a positive impression, not only as a dedicated account manager but also through his personal and friendly approach.

At Currency Solutions, we believe genuine relationships are the key to exceptional service, and we are delighted that John has made your experience both professional and enjoyable. We feel honoured by your trust and look forward to supporting you for many more years.


Rated 5 out of 5 stars

I have used Currency Solutions for a…

I have used Currency Solutions for a number of years and been well looked after by Steve Geoghegan .He is always available to answer calls and deals with my requests promptly and efficiently and always a good rate . .
I have recommended him to many of our friends and will continue to do so .Tip top company and staff
steve

Date of experience: November 04, 2024

Reply from Currency Solutions

Thank you so much for your excellent review Stephen. Our team is thrilled to hear about your positive experiences with Currency Solutions. It’s fantastic to know that Steve Geoghegan, along with the rest of our team, has been able to provide you with competitive exchange rates and a friendly, efficient service. We are committed to delivering helpful, reliable, and seamless currency exchange experiences, and your feedback motivates us to keep raising the bar.

Your recommendation means the world to us, and we all look forward to assisting you again in the future.


Rated 5 out of 5 stars

All of the the managers are polite

All of the the managers are polite , quick to sort out any worries or problems you might have, and the company is 100% reliable and gets the best rate for you. I would like to mention one particular Manger Fiona Parsley who I have had for many years and has gone above and beyond to help me with my transaction

Date of experience: October 31, 2023

Reply from Currency Solutions

Thank you Anne for your kind words. We are thrilled that you find our teams polite, responsive, and supportive, and that our rates meet your expectations. We really appreciate your recognition of Fiona’s dedication, she truly cares about our clients. Your recommendation means a lot to us. Looking forward to working together for many more years.


Rated 5 out of 5 stars

Have used several times excellent…

Have used several times excellent service all staff i have spoken to are extremely polite and the platform is very user friendly .
Would 100% recommend

Date of experience: August 06, 2024

Reply from Currency Solutions

Thank you so much for your valuable feedback, Kelly! We’re delighted to hear about your positive experience with Currency Solutions and sincerely appreciate your trust in us. It’s fantastic to know you find our staff polite and our platform user-friendly.
Your recommendation means the world to us, and we look forward to continuing our collaboration for many years to come.


Rated 5 out of 5 stars

Excellent Service

We have used Currency Solutions for a few years now and always pleased with their great service. Fiona Parsley is so helpful, friendly and makes you feel at ease. Always pleased with CS and will always recommend them.

Date of experience: July 23, 2024

Reply from Currency Solutions

Thank you Julia, for your kind words and for being such a valued customer over the years. We’re thrilled to hear about your positive experience with Currency Solutions and are truly grateful for your recognition of Fiona’s commitment to providing a seamless, user-friendly currency exchange service. Your recommendation means so much to us, and we look forward to continuing our partnership for many years to come.


Rated 5 out of 5 stars

We have been dealing with Currency…

We have been dealing with Currency Solutions for a number of years, at least twice a year. Their all round service is always excellent and my dealer is Leigh Gillis who is very helpful with our GBP to EUR exchanges. Their rate of exchange is very good I would unreservedly recommend them to anyone.

Date of experience: September 30, 2024

Reply from Currency Solutions

Thank you so much for your kind words, Fil! We’re really happy to hear that you’ve had a great experience with Currency Solutions, and that Leigh has been a key part of your GBP to EUR exchanges. Your support means a lot to us, and we appreciate your recognition of our rates and services.

We look forward to continuing our work together for many more years!


Rated 5 out of 5 stars

Feel part of the family

My wife and I have been dealing with Currency Solutions for about 20 years and making about half a dozen transfers every year. We have always found them efficient, speedy, communicative and friendly. We have had the same regular agent for most of our time with them and greatly value their friendliness.

Date of experience: September 16, 2024

Reply from Currency Solutions

Thank you for your valuable feedback, Richard! We're thrilled to have been a part of your currency conversion journey for the past two decades and to hear such positive remarks. Your appreciation of our efficient, prompt, communicative, and friendly service reaffirms our commitment to offering user-friendly, swift, and solutions-focused support. We look forward to many more years of collaboration!


Rated 5 out of 5 stars

Excellent - Constantly.

I have been using CS for a few years now during which time i have made many transactions. All have been seamless. I have only positive things to say, from the platform to the broker I speak with occasionally. An excellent company who I trust completely and have no hesitation in recommending.

Date of experience: October 03, 2024

Reply from Currency Solutions

Thank you so much for your kind words Barrie We’re really pleased to hear that you’ve had such a positive experience with Currency Solutions over the years. Making sure every transaction is smooth and that our clients feel supported is at the heart of what we do.

We truly appreciate your loyalty and trust in us. Your recommendation means a lot and inspires us to keep improving every day.

We look forward to many more years of working together.


Rated 5 out of 5 stars

Currency Solutions Rolls Royce Service

Firstly its so nice to be able to speak to a person and not a machine. All the staff are friendly and helpful. John Basset who is my prime contact handles everything with patience, friendliness and efficiency.
I never have any concerns about contacting them, and the transactions are always carried out as requested. Living outside the UK it is so nice to use a company that is so trustworthy and efficient

Date of experience: June 26, 2024

Reply from Currency Solutions

Thank you, Mrs. Bolton, for sharing your fantastic feedback about your experience with us! We're delighted to hear that John has provided you with efficient and friendly service. We strive to offer the best exchange rates with transparent communication, ensuring smooth currency exchange transactions. We look forward to continuing to serve you in the future.


Rated 5 out of 5 stars

Outstanding Service

Had a very large sum to convert to Euro urgently. Fiona Parsley was excellent, friendly and efficient, she kept us informed and got transaction done with impressive speed. Fiona and her team are outstanding and I would recommend them highly.

Date of experience: September 11, 2024

Reply from Currency Solutions

Thank you so much for your kind words, Bernie! We're delighted that Fiona was able to provide you with a quick and efficient resolution for such an important transaction. It’s great to hear that our supportive approach made the process smooth and comfortable for you. Your recommendation truly means a lot to us, and we look forward to assisting you again in the future!


Rated 5 out of 5 stars

Safe and efficient!

I have been using CS since 2007. I transferred £ to euros to purchase a house and other capital as deemed required. This year I sold my UK flat and transferred, via CS, the proceeds to France. Always a first class, efficient and worry free process. My dealer, Steve Geoghan is super efficient, proactive and very friendly. Top marks all round.

Date of experience: May 13, 2024

Reply from Currency Solutions

Thank you so much for your excellent review and for being a loyal customer since 2007, Alan! We are thrilled to hear about your positive experiences with Currency Solutions, it's great to know that Steve Geoghegan has been able to provide you with efficient and friendly service. We aim to deliver helpful and reliable services that can provide seamless currency exchange experiences. We look forward to assisting you again in the future.


Rated 5 out of 5 stars

I have been dealing with Currency…

I have been dealing with Currency Solutions for few years now and Leigh has been really helpful & very prompt in responding to my emails. It has been very easy to deal with them and I would highly recommend currency solutions.

Date of experience: September 23, 2024

Reply from Currency Solutions

Thank you for your kind words Sandhyal and for being such a loyal customer over the years. We’re thrilled to hear about your positive experience with Currency Solutions and truly appreciate your recognition of Leigh's dedication to delivering exceptional service and prompt responses.
Our goal is to provide you with a seamless and personalized currency conversion experience, and it’s wonderful to know we’ve met your expectations.

We look forward to continuing our partnership for many more years to come.