SnowPak Reviews 1,533

TrustScore 5 out of 5

4.8

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars

Everything from transportation, hotel, ski rental and lift tickets went smoothly. I really enjoyed the trip. You guys did an excellent job in handling the reservation.

Rated 2 out of 5 stars

We had an issue with our accommodations at the Silverado Lodge by Park City - Canyons Village. The building was under renovation. The HVAC system was being replaced and our room was very warm 75 degrees or more. In addition, the adjoining room was being renovated with much hammering during the day. The staff at the front desk advised us to open the window.

After one hot uncomfortable sleepless night and after asking to move to another room or facility, they moved us to another building. It was still warmer than we preferred but manageable.

I called and left a message on the SnowPak voicemail. SnowPak did not return my call.

Rated 5 out of 5 stars

For unforeseen reason I had to cancel my trip and SnowPak was quick and professional to resolve my issues.

Rated 5 out of 5 stars

LOVE - booking with SnowPak. I have booked trips for years with SnowPak. Always great selection of destinations and lodging. Wonderful staff that is always ready to confirm trip details and help with planning. SnowPak is the first and only place I go for planning our annual ski escape. THANK YOU SnowPak


Company details

  1. Ski Holidays
  2. Travel Agency

Written by the company

SnowPak has been in the ski travel industry for over 30 years and takes pride in providing the best possible ski experience for hundreds of thousands of satisfied customers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

5-star

Rated 5 out of 5 stars
Verified

Great experience in this trip

Everything from transportation, hotel, ski rental and lift tickets went smoothly. I really enjoyed the trip. You guys did an excellent job in handling the reservation.

Date of experience: March 17, 2025

Rated 5 out of 5 stars
Verified

Professional

For unforeseen reason I had to cancel my trip and SnowPak was quick and professional to resolve my issues.

Date of experience: February 23, 2025

Rated 5 out of 5 stars
Verified

LOVE SnowPac

LOVE - booking with SnowPak. I have booked trips for years with SnowPak. Always great selection of destinations and lodging. Wonderful staff that is always ready to confirm trip details and help with planning. SnowPak is the first and only place I go for planning our annual ski escape. THANK YOU SnowPak

Date of experience: December 01, 2024

SnowPak logo

Reply from SnowPak

Thank you so much for your wonderful review! We're thrilled to hear that you’ve had such positive experiences booking with SnowPak over the years. We truly appreciate your loyalty and are so glad that we can continue to assist you with your annual ski trips. If you ever need anything else, don't hesitate to reach out – we’re always here to help!

Rated 5 out of 5 stars
Verified

Easy

Easy, Convenient, All in one place offering!

Date of experience: October 22, 2024

Rated 5 out of 5 stars

I love snowpak

I love snowpak, they make ski vacations absolutely the best! I wish they serviced all types of vacations!

Date of experience: March 31, 2024

Rated 5 out of 5 stars

Perfect Vacation!

Our trip through Snowpak was FANTASTIC!!! Our family of 4 visited Banff for the first time from PA, and it went better than I expected. The quality of service was amazing and everything went so smoothly. Our ski and snowboard rentals were great quality and they delivered and picked everything up right from our hotel. The transfers were always on time and the accommodations on them were comfortable. Thanks for making our trip effortless and memorable. We will definitely book with Snowpak again!

Date of experience: February 14, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look