Quality of care
Generates and provides knowledge, methods, tools, guidance, capacity-building and learning to support countries to address quality of health care and services as a function of health system performance that impacts system responsiveness and health outcomes.

Why quality matters?

Each year, between 5.7 and 8.4 million people are dying due to poor quality care in low- and middle-income countries, counting for up to 15 percent of overall deaths in these countries. Lost productivity due to poor quality care in these countries is estimated around $1.4 to $1.6 trillion per year.

Quality of health care services is critical for achieving effective universal health coverage. As countries commit to achieving Health for All, it is an imperative to ensure health services provided are effective, safe and people-centred.

 

Publications

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List of key WHO-recommended maternal and newborn health commodities

This document provides a list of key WHO-recommended maternal and newborn health commodities and aims to accelerate progress towards the SDGs. It consolidates...

Maternal, newborn, child, adolescent health and ageing and quality of care indicator metadata toolkit

The purpose of the Maternal, newborn, child, adolescent health, and ageing and quality of care indicator metadata toolkit: Indicator validation guide is...

Twinning partnerships for improvement: building quality health services for COVID-19 recovery and beyond: advocacy brief

Twinning Partnerships for Improvement: building quality health services for COVID-19 recovery and beyond, advocacy brief, provides a deeper understanding...

Engaging the private sector in delivering quality maternal, newborn and child health services

The purpose of this workbook is to assist ministries of health, health managers and practitioners in engaging with the private sector on delivery of quality...

Process evaluation of the adoption and use of standard treatment guidelines under AB PM-JAY (Policy Brief)

This evaluation explores the early effects and experience of the use of standard treatment guidelines under PMJAY and aims to assesses the degree of adoption,...

Process evaluation of the adoption and use of standard treatment guidelines under AB PM-JAY

This evaluation explores the early effects and experience of the use of standard treatment guidelines under PMJAY and aims to assesses the degree of adoption,...

Determinants of private sector engagement and empanelment under PMJAY

This evaluation explores the early effects and experience of the use of standard treatment guidelines under PMJAY and aims to assesses the degree of adoption,...

WHO guideline for non-surgical management of chronic primary low back pain in adults in primary and community care settings

The purpose of the guideline is to provide evidence-based recommendations on nonsurgical interventions for chronic primary LBP (CPLBP) in adults, including...

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