Review Highlights
“We played ping pong right away in the enclosed patio, and enjoyed the jacuzzi also.” in 7 reviews
“The fireplace was lit and it was warm and inviting.” in 2 reviews
“The pool itself was clean enough, but the deck could really use a good power washing because the concrete was quite green around it.” in 3 reviews
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About the Business
What makes Hidden Mountain stand apart from other cabin rental companies near Smoky Mountains? We're glad you asked. 1. Not only do we offer great smoky mountains cabins, We are a smoky mountain resort. While many cabin rental companies manage cabins throughout the county, we focus on only 2 lodging locations near smoky mountain national park, Hidden Mountain East and Hidden Mountain West. Our onsite office at Hidden Mountain East is open 24/7 (except Christmas Day and Easter Sunday). If you are looking for places to stay in sevierville tn, we look forward to greeting you in person and being here for you if you need us with our onsite maintenance & housekeeping facilities. And have you seen the great smoky mountains cabins resort amenities exclusive to guests of Hidden Mountain? We know you'll love splashing into the pools or feeding the fish in the ponds. 2) We are Family-Owned, Operated, and Celebrated. Butch and Brenda Smith built, decorated, and sold almost all of the uniquely-themed Cabins, Cottages, Villas, and Event Venues on our Rental Program. Brenda Smith is still our Broker and Manager. Many extended family members and friends work with us here at Hidden Mountain Resort- several for more than 25 years. We are so grateful for our loyal team, and our team is so grateful for you.
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- 29212545621Dec 1, 2022
We were here for a meeting in their clubhouse. What a fabulous venue! This Hidden Mountain Resort Clubhouse is a hidden gem. The parking is ample, the kitchen area is clean and accessible, and the chairs are comfortable.
While we were here (12.1.22), the clubhouse was decked out for Christmas. The fireplace was lit and it was warm and inviting. We loved the elk antler chandelier, or, as Husband dubbed it, the horny lights. A piano was near the bathroom, but no one used it. We did use the bathrooms - Husband said his was icy cold but women's was warm.
As for the food, the Clubhouse has it catered for us. It was fresh fruit, a large selection of cheeses and pastries, and bagels with different toppings available. With over 90 attendees, I snapped a photo of what was left. Not much!Helpful 13Thanks 0Love this 15Oh no 1 - Dawn D.Des Plaines, IL0224Aug 9, 2024
Great place. Clean and quiet. Staff was great! Beautiful yard and close to everything. June is not the best time to go. Gaitlenburg was so crowded and lots of traffic but coming back to the cabin was always awesome!
Helpful 0Thanks 0Love this 0Oh no 0 - Tasha S.Mahomet, IL26161Jul 13, 2024
Three generations embarked on an adventure from central Illinois to Hidden Mountain Resort. We chose Bear Heaven (4087), for a lot of reasons. It was centrally located to most of the things we wanted to do. We loved having the pool and jacuzzi for our own use. The kids had plenty of space to spread out and the adults had their own suites. If you are a flatlander like us, I would prepare yourself for some seriously steep turns on the resort property. We were lost immediately after leaving the office. I wish there had been some sort of escort to our cabin. Once we arrived, however, it was well worth the trip to hear our kids joy as they checked out the cabin. It didn't take us long to realize the kitchen is stocked (no food, though) with everything utensil, pot, pan, etc you could need. That said, I wish we had been left with more than one kitchen towel and one hot pad. We thought that was strange, since they knew we would be there for almost a week. The cabin next to us said they also only had one hot pad. We really enjoyed the decor of the cabin. Unfortunately (or fortunately ), we didn't see any bears at HMR. My husband did see a mama and her cubs when riding the loop at Cade's Cove. We highly recommend spending more time in nature than all the tourist trap stuff along the parkway. We left on a high note when we invited our cabin neighbors for dinner. They helped us empty out our fridge and we met a wonderful family.
Helpful 0Thanks 0Love this 0Oh no 0 - Adam H.Round Lake, IL01372Jun 18, 2023
Overall, a really nice retreat with some very nice houses and views. After much research, we picked the villas (townhomes) with a view. 3328 has fantastic views of the Pigeon Forge valley and we spent many hours on the back patios enjoying them. The unit is mid-80's look with insert showers and wall paper everywhere. It does need an update, but when I'm out on the upper patio watching thunderstorms roll through the valley I don't care.
We did have an issue with the room keys not working, but maintenance did end up fixing the issue, but it was annoying.
We visited a few houses and everyone loved their setup. They just wanted to come over to our place for the view.Helpful 0Thanks 0Love this 0Oh no 0 - Jun 8, 2022
This two bedroom Salute to Freedom has lots of flare. American flags and the like all around. Two kings beds goes along way for my family and I. Hot tub is nice!!! This is a Military friendly location. 4001 is the number of this quaint cabin.
Helpful 3Thanks 0Love this 2Oh no 0 - Mon H.Saint Joseph, MI02248Sep 11, 2022
When we arrived we felt welcomed and the area was stunning. However, our cabin was about 7 miles away from the main office. We didn't feel our cabin was in any part of a gated resort area.
Our cabin was difficult to find and the roads are very narrow. The bed was very comfortable. The shower was terrible, low water pressure and water temp was only warm not hot. Not much outdoor area to have outdoor activities. We won't be back.
The Apple Valley Restaurant near by was recommended. We went there for dinner and after 10 minutes of being ignored we left.Helpful 1Thanks 0Love this 0Oh no 0 - Christa F.Bartlett, IL120Jul 25, 2023
Roaches and no internet all week. Cabin 4007. Even after we had them come spray for the roaches they still came back. Probably killed 7-8 during the week we were there. I emailed the resort expressing how disappointed we were and never heard back.
Helpful 1Thanks 0Love this 0Oh no 0 - Tom H.Seabrook, TX0201Jul 18, 2024
We meet with our family from Alabama here as it is a nice location in between our home in North Carolina. We have stayed several times, but will not return after this visit. There was a heat wave that overwhelmed the HVAC systems and made the deluxe cabin (we paid several hundred dollars per night to stay in) absolutely miserable. It was 80 degrees inside the cabin, making it difficult to sleep and ruining our vacation. The techs indicated there was nothing they could do. We never heard from Administration and were not offered a different cabin or any compensation for the awful accommodations, despite the exorbitant price we paid. Paying as much as we did for each night, the inability to attain a comfortable temperature inside (could not get less than 80 degrees), is COMPLETELY unacceptable. I recommend staying elsewhere as these people do not care about service or holding up their end of an agreement to provide a rental with properly functioning systems.
Helpful 0Thanks 1Love this 0Oh no 0 - Lea J.Lake in the Hills, IL6769Jul 1, 2023
If I could give a zero star I would. This cabin was infested with roaches. We came for a baseball tournament and our whole team stayed for 6 nights. On night one I found a roach running across my tv. When I killed it and called the front office I was told it was probably a "wood roach" and most likely came in while I was unloading the car. I was told to they would come to spray in the morning. The next day they did come and spray but I found another roach that next night. I was told then that they seem to come out after a spray. (Which made no sense if it came in while I was unloading the car) the 3rd night when I came home from dinner I opened the door to find roaches on my counter on and our food. When I called the front desk they said they would move me to another cabin and I could leave a refund me the next morning. When I went into the office the next day the woman working told me she would refund me only for that day and that I would have to be out of the cabin by 11am (it was 10:42 at that time) or no refund would be issued. So we stayed at the new cabin which also had roaches. Although I enjoyed the property and time with my sons team the place is not clean and roaches in the rooms can be taken care of but the owners and management do not care. They blew me off and never even offered to compensate me for the horrible experience I had there. We were told it's because we are in the woods. NO! It's because your cabins are filthy. We will never return to this place again and I suggest no one else does either of bugs are a problem for you.
Helpful 2Thanks 0Love this 0Oh no 0 - Cynthia K.Savannah, GA01064May 6, 2023
I visited Hidden Mountain Resort for 5 days. This was my first cabin experience. I rented a 4 bedroom, 4 bathroom, 2 living rooms, hot tub, pool table, ping pong table, full kitchen and cookware. The cabin was clean and the decorations was very nice. The location of the cabins are off the beaten path and was quite. I rarely seen people despite the many vehicles parked. I really engaged cooking out and found the resort to be extremely relaxing. My only issue is the driving the hills and winding paths at the resort. I found it to be scary. I will be visiting Hidden Mountain Resort next year.
Helpful 0Thanks 0Love this 0Oh no 1
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