Review Highlights
“My wife enjoys going to the Epic Buffet but the best place to eat is the Final Cut Steakhouse.” in 3 reviews
“3rdly plenty of selections and mixes of tables,slots and high roller room's.....also card tournaments for those poker enthusiasts!!” in 7 reviews
“Everything is clean and bright, which naturally goes along with it being new (we'll see if that lasts).” in 3 reviews
Location & Hours
Amenities and More
About the Business
Hollywood Casino Columbus offers round-the-clock entertainment with over 2,200 slots, 100 live table games, and the largest poker room in Ohio. Experience five delicious restaurants from The Lounge at Final Cut, our 4-star steakhouse, to the authentic Asian cuisines of Zen Noodle, then enjoy free live entertainment every weekend!
Ask the Community
Q:
Are there times when the restaurants are open and close?
A:
Q:
I would like to bring a bus load of gamblers to your casino in May, does the casino offer any promotional free play to its charter bus guests, who may play for 5 hours or more? If so, how much?
A:
Bring the bus load for sure because the casino is large enough to accommodate your guests. I'm sure if you contact the casino management in advance, they would offer some perks for you.
Trina T.
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Overall rating
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1 star
- Oct 29, 20241 check-in
Not the best area. I would go with a group and never just girls. There are definitely some regulars here, which is a given. Nice!! Cleaner than I expected! Very bright + fun inside! The staff is not too happy, but it was a fun night! The drinks are not too expensive. There are not too many playing tables..but you can still get some fun in! I do not know if I would be back, but I would go if my friends would want to go again.
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Penn A.
Oct 30, 2024
Thank you for your feedback, Brenna. We appreciate you taking the time to share your experience with us.
We are glad to hear that you found our casino cleaner than expected and enjoyed the bright and fun atmosphere. It's also great to know that you had a fun night and found our drink prices reasonable.
We understand your concerns about the area and the number of playing tables. Your safety and comfort are important to us, and we always encourage our guests to visit in groups if that makes them feel more secure. We also appreciate your feedback regarding our staff's demeanor and will address this with our team to ensure a more welcoming experience for all our guests.
Thank you for your visit, and we hope that you and your friends will consider returning for another enjoyable night out.
Sincerely,
Hollywood Casino Columbus Management - Thomo R.Lincoln Village, OH010Jan 18, 2025
Had a friend come here all the way from Kentucky but they said they do not accept anyone from Kentucky due to a lot of fake Kentucky IDs. Will never go there again.
Helpful 0Thanks 0Love this 0Oh no 0 - Blanca G.Lincoln Village, OH010Dec 28, 2024
I had a terrible experience at Hollywood Casino Ohio. My husband and kids accompanied me to the casino, but we were told they could not wait in the restaurant, so they left. After they were gone, I tried to enter the casino with my ID in hand, but the security guard at the door refused me entry. When I asked why, he said he was instructed by higher-ups not to let me in, even though my family had already left as requested.
This treatment was completely discriminatory and unjustified. I had already made an effort to follow their rules, yet I was still denied entry without explanation. On top of that, we had come twice earlier in our semi-truck but couldn't find parking, so I even paid for an Uber to get there--only to be turned away and forced to pay for another Uber back within minutes.
This experience was not only frustrating but also costly and humiliating. I demand that Hollywood Casino address this incident, compensate me for the inconvenience, and ensure no other customer is treated this way. Discrimination has no place in any business, let alone a major casino.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Penn A.
Dec 30, 2024
Thank you for your feedback, Blanca. We sincerely apologize for the experience you had at Hollywood Casino Columbus. We understand how frustrating and disappointing this situation must have been for you and your family.
Our goal is to provide a welcoming and enjoyable environment for all our guests, and we are sorry that we fell short in your case. The situation you described is concerning, and we take allegations of discrimination very seriously. We assure you that we will investigate this matter thoroughly to understand what happened and to prevent similar incidents in the future.
Regarding the parking and transportation issues you faced, we regret any inconvenience this caused. We are committed to improving our services and ensuring that all guests have a positive experience.
Sincerely, Hollywood Casino Columbus Management - David S.Coshocton, OH010Sep 26, 2024
BJ dealers not as personal no repartee
Adequate food available. Everyone else welcoming.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Penn A.
Sep 30, 2024
Thank you for your feedback, David. We appreciate you taking the time to share your experience with us.
We’re glad to hear that you found our food offerings adequate and that you felt welcomed by most of our team. However, we’re sorry to learn that your experience with our blackjack dealers did not meet your expectations. We strive to create a friendly and engaging atmosphere at all our tables, and we will certainly address this with our team to ensure a more personable interaction in the future.
Your feedback is invaluable as it helps us improve our services and guest experience. We hope you’ll visit us again and give us another opportunity to provide you with a more enjoyable and engaging experience.
Sincerely,
Hollywood Casino Columbus Management - Jan 3, 2024
First time in a casino period. I can see how people are easily drawn to the glitz and glamour. Lights, video displays, elegant decorations everywhere. Hollywood certainly plays to your senses. We walked around the floor several times people watching. I tried my hand at a few slots but didn't win big. several restaurants on site including a steak house which I would like to try. Free soda and a bar are available. Would go back not that i have a better idea of what to expect.
Helpful 2Thanks 0Love this 1Oh no 0 - Mar 8, 2023
If you want to escape for a night to Las Vegas but the flights are way above your budget, Hollywood Casino with help. They are open 24 hours, have bars and restaurants inside, and a good variety of ways to gamble. I had dinner at one of the restaurants inside (Final Cut) and it wasn't too bad. My boyfriend and I stuck with the slot machines as it was a busy night and we didn't want to bother with getting on a table. It pretty much goes in a circle and we did several loops hopping on random slots and it was fun.
Despite the poor rating and reviews, I would definitely come back. It was fun and felt like I left Columbus for a night.Helpful 18Thanks 0Love this 13Oh no 0Business owner information
Penn A.
Mar 8, 2023
Hi Jayme, Thank you so much for leaving Hollywood Casino Columbus a four star review! We are very happy you and your boyfriend enjoyed your visit. Will you please let us know what we can improve upon to earn a five star rating from you during your next experience at our casino? We hope to hear from you soon!
- Nov 13, 2023Updated review
It's not Vegas. Yes you can gamble but there's no wait staff to give you any chance at drinks.
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Holly W.
Dec 30, 2019
Hi Gena, thank you very much for your visit and your 5 star review! We take great pride in our property and are glad you enjoyed your visit. We look forward to seeing you again soon!
May 31, 2021Previous reviewWell, first off, I'm
Glad it didn't close down and I saw some familiar employee faces .
We were there on Memorial Day morning for a $5 table minimum promotion. 6 am until noon. We got there at 8 am and people were waiting to play cards as they only sit three to a card table and all the tables weren't open. People did not look happy. It would've been better not to have a promotion if it's not adequately staffed to do it properly. At 12 noon, the prices went right back up and my husband was ready to leave after waiting about an hour to sit at a game.
I was on the Penny slots. I estimate 15% of the slots were not in service. There are certainly few slot machines overall due to the casino having to do the social distance thing.
The casino is still enforcing mask wearing . I'm ok with that.Feb 16, 2020Previous reviewWe went on a big six afternoon and it was crowded but I noticed the bathrooms were still very clean and stocked.
My favorite slot machine is in the fritz. It's the only one of its kind in there and has been there for years, in the same place. Sadly I think it has a terminal condition. The slot repair mss as n got it running again but cautioned " I wouldn't play it, this is an intermittent issue." I did anyway and it took five dollars worth of free play. Poor old Jeckyl and Hyde.
I ended up winning $73 dollars on other penny slots and had a good time.
I also got very good service fromCourtney in the cage. She hopefully cleared up a long time problem with me getting my mailer.Dec 28, 2019Previous reviewI go here very occasionally and highly prefer when it's almost empty. I'm a penny slot player and there is a huge amount of those machines so I'm good .
It's always been clean and the Epic buffet is a favorite. The coffee in there is awesome and there a wide array of many foods and the service has always been good - Sep 21, 2024Updated review
This review is not about the services within the casino and what it has to offer but I'm a bit concerned about securing the premises. I was standing outside of the casino because there was an outside concert that my brother happened to be playing there. Once that was over, me, and a few of my friends, while talking after the concert witnessed a bystander shatter, the windows of the casino at least three times with large rocks. I was really concerned that security along with the security cameras that were there that the security or Columbus police came out to get this individual. We actually stood out there and witnessed this crime and the only thing that they could tell us is that they did not have loss prevention when asked. We were also concerned that there was no hesitancy regarding the situation that happened at Hollywood Casino. I would strongly suggest in the future that security would be on post because you never know what people are carrying weapons to bring bodily harm to innocent bystanders like myself. The large rocks that were thrown made it inside the lobby area and could've hit someone in the head and injured them. That in itself is a liability. My best friend who witnessed this crime works for OSHA and talked to the shift manager of security explaining how concerning this situation is and how serious they should take that incident.
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Holly W.
Nov 12, 2021
Hi Trina, Thank you so much for your review!! We appreciate you taking your time to share your recent trip. Our goal is to always deliver an exceptional entertainment experience for all of our guest. We are very happy you had an awesome visit. We hope you come again soon! Good luck!!
Nov 9, 2021Previous reviewI'm not big on gambling and I usually visit Eldorado/Scioto Downs but I said ok let me try Hollywood. I've been here quite a few times and have fun all the time even in a pandemic. The slots are good and loose. Came in with $80 and won $500 on a penny slot. Good vibes, great music in the background and I love the watch and spectate those who play the card games. I'm not big on poker, blackjack and things of that nature but love seeing how it's done FOR FREE! The drinks are strong, full and reasonable. There's limited choices for food so eat before you get there. It's not an issue because we're living in a weird time right now but kudos to management for keeping our minds off the craziness that goes on in our world just for a few. I love to lick back with a glass of wine after I win, watch and hear the casino sounds. The atmosphere is very cool, comfortable, very clean and well kept!!!
- Jan 30, 2023
It's not Vegas. It's Columbus. For a casino in Columbus, Ohio, it's very nice! The inside is themed after the golden era of Hollywood. It is large and very open. It's set up in a circular pattern with a bar in the center. There's a large heated, covered patio that has more slot machines and another bar. You can't smoke inside, but you can on the patio.
There are a few restaurants. The only one I've tried is Mikey's Late Night Slice. I don't eat pizza often, so this is always a treat. They have five or six options that they serve by the slice. It's made elsewhere then brought in and heated. You get a huge slice. They also have a full bar.
One downside. Unlike Vegas, no free drinks. Hubby usually has a beer, and I have a mixed drink. That will run you $14 plus a tip. The mixed drinks are small. If you're a drinker or there for a while, it's going to cost quite a bit. Also, they don't serve alcohol after 2 am. I think last call is 1:45am.
As far as gambling, I haven't played the table games, so I can't comment on those. There is a wide variety of slot machines, including new and old. We've been there several times and have won several handpays. That's not to say that the machines aren't a bit tight sometimes. Overall, you can win enough, though, to have fun!Helpful 22Thanks 0Love this 24Oh no 0 - Lisa B.Columbus, OH25445Apr 23, 2024
We went on Sunday afternoon - when we pulled into the parking lot - it didn't look like a casino. Maybe at night it is lit up(??)but it looked like an abandoned mall WITH NO WINDOWS. And then you walk in and it's a CASINO! We had so much fun, yes we lost money but we played craps, black jack, roulette and slots. When you go to amusement part you PAY money for admission or rides, and at casino you play games and with some luck WIN SOME MONEY. . We had drinks and pizza and laughed a lot. It was fun. Will do it again soon.
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Penn A.
Apr 23, 2024
Hi Lisa, Thank you so much for the great review. We are so glad you had an fun and entertaining visit. We wish you the best of luck when you make your return!