US Yahoo Play iOS
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32 results found
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Never received my reward
It’s been 2 days and I never received my reward that I claimed.
1st rankedHello Anon,
Sorry to hear you have not received your reward yet!
Please contact one of our Yahoo Play specialists by clicking ‘Contact Us’ on our help pages (https://help.yahoo.com/kb/play-app-for-ios) to fill out a help form.
We look forward to hearing from you soon!
Regards,
Yahoo Play -
Where is my points
I played videos and answered so many questions for so long only to find out I was waisting my time. Because points aren’t adding up. 😡Whats going on?
3rd ranked -
More rewards!!
Can we get more rewards available. There’s never anything for me to get
2nd ranked -
Not getting points
I’m not getting points even when I’m answering questions correctly or just found the 5 point survey ones. Nothings coming up for me just a check mark but no points.
5th ranked -
22nd ranked
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Points zero‘d out! Are you kidding me?
Just received notification saying points now expire after a year, but my 1,500+ points for this week which I couldn’t redeem for any cards since they’ve all been sold out are now zero’d out. This has been the worst week with this app. Fear it’s going down the tubes.
11th ranked -
Waste of time
This app become a waste of time. Buffering for ever. Plus this 250 limit per day is making it way too hard to collect points. And on top of all raising the value of the gifts cards. What next?!
12th ranked -
4th ranked
Hello,
Sorry to hear your points are not updating.
In your next post, can you provide some more details of when and how this occurs so we can investigate.
We look forward to hearing back from you soon!
Regards,
Yahoo Play team -
17th ranked
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Expiration
The fact that I got this app last night and tried to go into it today, finding that all of my points already expired, is why I am deleting it after this suggestion. It just wiped out 270 points in my account overnight. For real, what person has time to sit and do nothing but watch videos on this app to earn enough points to get anything in 24 hours? Allow them to add up. I thought this was kind of a fun way to pass the time, but when I can’t do anything with what I earn because I…
6th rankedHello Stephanie,
We are sorry to hear that your points were not redeemed by the weekly cut off of Sunday at 8:59pm. We will take this feedback into consideration moving forward!
Have a great day and thank you for your feedback!
Best,
Yahoo Play -
More content
Not sure how 5,000 points per day is possible! I want more content to respond to so I can get more gift cards! This is honestly a mild complaint! Love the app
7th ranked -
Gift card
I had an incorrect email on my account, I redeemed my points for a $5 Starbucks card and when it said the email it was sending to I realized I no longer had that email I since then added my new one but is there anyway of getting my $5 Starbucks that was sent to my old email.
7th rankedHello Louisiana,
Thanks for your post!
Please review this help article: https://help.yahoo.com/kb/play-app-for-ios/manage-redeem-yahoo-play-points-sln29172.html?impressions=true and if you don’t receive an email with your gift card or coupon redemption code within 24 hours or you have a problem using it, please contact:
Tango Card Customer Support
1.877.558.2646 Monday – Friday 7:30 AM – 5 PM Pacific Time
Or email CS@tangocard.com
Thank you,
Yahoo Play -
Higher Limit
Raise the daily limit for 250 to 500, or if you have more activity your limit goes up to 1,000
22nd ranked -
22nd ranked
Hi,
Thank you for sharing your experience with the app. We appreciate you taking the time to share feedback and we’ll make sure to pass this along to our product team.
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A “correct” answer is wrong
Just played the “Celeb said what” game with Donald Faison and the third question (played a sports agent in what 2011-2015 show). The answer is The Exes and NOT two and half men. Just thought you’d know about that and let the question writers to be more careful next time. Thanks.
22nd ranked -
Points?
What’s with so few points/games being offered this last week??
Thanks-17th rankedWe’d like to look into this inquiry further, but need to see a screenshot of what is happening. Please send us a screenshot to this email address yahooplay.support@verizonmedia.com.
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Account
I had a suspicious activity pop up so I deleted all my accounts so I only had one but when I try to buy a 10 amazon giftcard it said suspicious activity again.yahoo please this is the 5 giftcard that I had wasted my time on
12th rankedHello!
Please write in to our Yahoo Play support staff at yahooplay.support@verizonmedia.com so we can further look into your account.
Thank you!
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Move Read Content To the End
I went through a bunch of the drop content and when I came back I had to scroll through it again to find unread content. One of my favorite features of Instagram is that they don’t show you the same posts twice. If we could do something similar here where only unread content is at the front, that would make it more engaging and easier for people to come back.
7th ranked -
Mute Non-Video Content
If I’m not watching the videos it’s probably because I either don’t want sound to play or I’m listening to something else. A quick button that will mute those parts at the top would be great.
10th ranked -
It’s not adding up
I have been on this app and participating weekly for about 2 months yet this is the first time that I’m seeing awards are sold out in less than 24 hours of the point reset! This is not adding up somewhere also because if we’re only allowed to earn 5,000 points a day then how are the gift cards between 6,000-12,500 points getting sold out in the window of 24-36 hours after the point were reset? Ok I understand the 6,000-10,000 point items running out after the 24 hour mark but the 12,500 point Amazon gift cards are gone?? Yet…
17th rankedHello,
Thanks for your post!
We’d like the opportunity to assist you 1:1 over email, please email our support team at yahooplay.support@verizonmedia.com so we can look into this further.
We appreciate the opportunity to help you!
Regards,
Yahoo Play
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