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About the Business
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
Ask the Community
Q:
Where did the Reservation button go? Is there no more reservations?
A:
If you go through Yelp to place your reservation, which is what you have to do now there's times at the very bottom of the screen on your phone that you can pick for there a reservation time
Linda J.Q:
Is their outdoor patio open?
A:
Recommended Reviews
Overall rating
5 stars
4 stars
3 stars
2 stars
1 star
- Rudy M.Las Vegas, NVJan 26, 20251 check-in
I hadn't been here in quite some time. I came in right before the rush and the service was Excellent + Anthony was my server and he provided outstanding customer service today!
I ordered the Jamaican shrimp and the miso salmon for my entrées,, and ordered street corn, avocado eggs rolls and asparagus for my appetizers. The food was delicious, cooked to perfection.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Guest Services
Jan 28, 2025
Hi Rudy, thank you for your review. We're glad you enjoyed our Jamaican Black Pepper Shrimp, Miso Salmon, Street Corn, Avocado Eggrolls, Grilled Asparagus, and excellent service. Next time, if anything about your experience can be improved, please let our managers know so we can do our best to make it right. Thanks again, and we hope to see you again soon.
- Hanna C.Hayward, CA2813529Jan 24, 2025
I have had my issues with The Cheesecake Factory. It's been a love hate relationship but my recent visit for brunch was amazing and sets me up with hope for the future. Sabrina was our server and she made sure the drinks were full and we were never without bread. This was great because they were super busy and it was the weekend, but nibbling on bread makes the time go by so much quicker.
They had a great person on the pass making sure food made it's way out even though they were very busy. After a great meal (not ok, it was great) I found a manager named Sam to report to because if I am the type to complain (and I am) I need to let them know when they are doing good. And these guys did so well, I think my family and I will try to brunch here at least once a month.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Guest Services
Jan 27, 2025
Hi Hanna, thank you for your review. We're glad you enjoyed our delicious food and excellent service. We look forward to your next visit.
- Jan 3, 2025Updated review
I like cheesecake factories! I know people who hate it. They think it's plastic. My daughter loves Cheesecake factory and so do we.
The place looks like your typical Cheesecake factory. It's very large inside. I always do reservation here and they keep their promise when you reserve. I have done reservations at other Cheesecake factories and its hit or miss when you do a reservation. Not here! The service is always good and prompt. Place also looks clean, not bad at all.
The food here always taste great. It always comes out hot. I have been here several times and they have never failed, ever!
The employees are friendly, they know how to treat customers.
Price is typical Cheesecake price, middle price. Not bad at all!
Theres plenty of parking here. Its part of Stoneridge Shopping Mall. There is a lot of parking.
I would come here again. Just make a reservation. If you don't, you'll definetly have to wait a good 45 minutes at least.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Guest Services
Jan 6, 2023
Hi Alexandra, thank you for your review. We're so happy you enjoy our delicious food and attentive service. We hope to see you again soon.
Jan 5, 2023Previous reviewThis place has great service and food! Make a reservation! If you don't, you'll be stuck waiting. This place is busy!
The staff is nice and attentive. We got great service here.
Food was delicious and hot. We all got great dishes.
Parking lot is huge and there is plenty or parking.
Place looked clean and staff is busy working and moving around.
I would recommend this place and will come back. - Dec 23, 2024
I like coming here it's very close to home. It's one of my favorites to go to. The cheesecake is always amazing. The Adams with the peanut butter dab on the top is my all time favorite.
The staff are very nice we often get a booth - it's very roomy no matter how many people we have. I like that they go the extra effort for the booths .
The food is always good - the Mexican salad is one of my favorites. It's filling and there is always enough.
The spicy tacos is another favorite.
The staff are nice and patient with all the different people - it has to be hard dealing with all the different personalities.
I will be back as I have for the last 30 years- love their cheesecake - love their food. Big portions and lots of love .Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Guest Services
Dec 23, 2024
Hi Brian, thank you for your review. We're glad you enjoyed our Adam’s Peanut Butter Cup Fudge Ripple, Mexican Tortilla Salad, Baja Chicken Tacos, generous portion sizes, and great service. We look forward to your next visit.
- Dec 19, 2024
I've been going to this Cheesecake Factory since I was in high school!
Interior looks like any other Cheesecake Factory locations.
Big portions and their pasta and chicken dishes are still bomb.
I got the farfalle with chicken and roasted garlic subbed with the Louisiana Parmesan crusted chicken. Yum. But what amazed me was their miso salmon! Would recommend this one - super flavorful and the miso glaze is amazing.
4 stars because the service was slow even on a Wednesday night.Helpful 1Thanks 1Love this 0Oh no 0Business owner information
Guest Services
Dec 19, 2024
Hi Christine, thank you for your review. We're glad you enjoyed our Farfalle with Chicken and Roasted Garlic, Miso Salmon, and generous portion sizes. Next time, if anything about your experience can be improved, please let our managers know so we can do our best to make it right. Thank you for your patience with the wait, and we hope to see you again soon.
- Nov 23, 20242 check-ins
Got a cheesecake slice to go.
It was already ready when I arrived: wow.
Service was efficient and exceptional.
Ambiance was very nice: nice decor, easy to find the cheesecake counter.
Will come again.
Haven't been here in a long time.Helpful 2Thanks 1Love this 2Oh no 0Business owner information
Guest Services
Nov 24, 2024
Hi Christy, thank you for your review. We're glad you enjoyed our exceptional service and beautiful ambiance. We look forward to your next visit.
- Nov 24, 2024
Went to their Sunday brunch this morning and gotta say pleasantly surprised,it was great!!!
Great menu,good service overall just a pleasant experience.I had the monti Cristo hadn't had one in ages not on alot of restaurants menus and it was good,I had it with breakfast potatoes but other choices are available. Also had one of their recommended breakfast cocktails and it was very tasty.Not busy at all when we got there at 11 but by the time we left it was standing room only so make reservations.Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Guest Services
Nov 24, 2024
Hi Randy, thank you for your review. We're glad you enjoyed our Monte Cristo Sandwich, extensive menu options, and good service. We look forward to your next visit.
- Nov 30, 2024
I haven't been to Cheesecake Factory in years and was not let down when I went! After a long and tiring shopping trip, it's a nice sit-down restaurant to completely unwind and eat good food.
I ordered the Skinnylicious Mexican Tortilla Salad with the dressing on the side. Please note that this salad comes with the tostada on the bottom so pull it out and give it all a good mix!
The size of this salad is out of this world. It's easily 1.5 or 2 meals because of the sheer amount of lettuce there is. I was really happy with the ratio of lettuce to toppings because of the variety it has- beans, corn, tomato, chicken, guacamole- it has it all. The dressing is very light and delicious, and I recommend getting it on the side so you can take the remainder of the salad to-go.
The service was a little slow, but the restaurant was at capacity when we sat down. Our waitress did a great job despite the dinner rush and was very attentive and kind! I would definitely come back here for a similar experience.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Guest Services
Dec 2, 2024
Hi Rachel, thank you for your review. We're glad you enjoyed our Mexican Tortilla Salad, generous portion sizes, and great service. Thank you for your patience with the wait, and we look forward to your next visit.
- Nov 26, 2024Updated review17 check-ins
Cheesecake has improved and quality is back like it used to be. The last five times we've been here it was so good.
Only complaint is we do not like the new style of the zucchini sticks!! Awful that we returned them. Originally they were bigger sticks of zucchini. Now it's a thin shaved off piece and dried up after it's fried.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Guest Services
Apr 25, 2022
We are so sorry you were not satisfied with our Chicken Romano, Jennifer. We will follow up on this with our team. Next time, please let our managers know if anything can be improved so we can do our best to make it right. Thank you for your review and we are glad you enjoy our delicious cheesecake.
Apr 20, 2022Previous reviewWe have been eating here for years at this location and the quality of food is definitely not consistent. :( We love coming here but the main entrees are not that good. This is for our 4/18/22 visit late lunch time..::
PROS
-great appetizers and they always taste good
-love the Caesar salad, fried zucchini, spinach dip, fried Mac cheese
-excellent service here
-cheesecakes are still delicious as always
CONS
-chicken Romano isn't good anymore. The pasta tastes super undercooked and not even Al dente. The chicken was over cooked burned that it tasted dry. We returned it back for a refund bc it wasn't good. So disappointing bc that used to be our favorite dish here.
-I'm torn on the sweet tamales bc they're good, but getting on the mushy side now. I love sauces but they drown it too much with sour cream. Shocker coming from me bc I love my sauces and sour cream!Dec 22, 2015Previous reviewThis was probably the worst dining experience I've had here and usually it's been so good in the past. Disappointed.
CONS:
-We waited 45 minutes for our dinner and our entrees came out one at a time, long periods apart.
-AC is blasting so high inside restaurant
-lighting is way too dim inside (mainly by booth area) that I could probably have eaten a bug and not even noticed.
-my herb salmon rice was GROSS bc it was hard and tasted like old rice. Salmon was cold and overcooked and asparagus was shriveled and the size of toothpicks. Usually it's been good in the past, too.
PROS
-waitress was very nice and checked on us.
-cheesecake is always consistent
I wish their service was as consistently good as their cheesecake is.Oct 19, 2015Previous reviewThis is the BEST Cheesecake Factory in the bay area. Yes, it gets crowded, but it's not nearly as insane as the San Francisco location. The SF one is awful and stressful experience.
RECOMMENDATIONS:
-Chicken Bellagio
-Meatloaf
-Chicken Romano
-Chicken Madera
-Salmon Miso
-Salmon w/lemon sauce
-Kobe burger
-Crab dip
-VELVET CHEESECAKE!!!!
PROS:
-At this location, everyone is always courteous and good customer service
-Tons of parking
-Yes it's a LONG wait but you have a buzzer to alert when your table is ready.
-Clean and consistently good food here.
CONS:
-Long wait, but what do you expect at Cheesecake Factory?! That isn't news.
-Spinach Artichoke dip needs more flavor. - Jan 1, 2025
The service is good but I ordered the orange chicken and it was cold, dry, and had no orange flavor. They were nice enough to take it off the bill but I couldn't even eat half of it it was so bad. I'm also had an Irish coffee and a hard cider which was good. And the bathrooms needed serious attention
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Guest Services
Jan 2, 2025
Hi James, thank you for your review. We're glad you enjoyed our drinks. We are so sorry you were not fully satisfied with your Orange Chicken. Our staff should be making sure the restroom is thoroughly clean throughout the day, and we will address this with them. Next time, if anything about your experience can be improved, please let our managers know so we can do our best to make it right. Thanks again, and we hope you can give us another chance.
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