Abstract: Conflict analysis plays a prominent role in negotiation during contract-management process in government and industry. The main problem to be solved is how to model conflict situation when there is uncertainty about agreement, disagreement and neutrality among agents in a conflict situation. This paper aims to introduce the novel concepts of the hybridized structures called soft preference relation and soft dominance relation. Further we initiate the approach to handle the labor-management negotiation conflict situation using soft preference and soft dominance relations. Another novelty of the proposed techniques is to classify exactly the agreement, disagreement and neutrality among all the agents…in a conflict situation. In addition the proposed techniques can be applied to find the character of all the agents in the conflict situation when compared with other existing techniques.
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