Character.com Reviews

25,315  Excellent
TrustScore 4.5 out of 5

4.7

In the Children's clothes shop category

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Reviews4.7

25,315 total


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Rated 5 out of 5 stars

Fun, cute kids clothes

The quality of the clothes and the options was amazing. Been looking for incredible related clothes for ages and finally found the pyjamas. The other items (swim suits, poncho towel and other jammies) are perfect as well. A nice needed treat for my little one

Date of experience: 23 January 2025

Reply from Character.com

Thank you for taking the time to write this review. Your kind words are greatly appreciated, and we’re always delighted when our customers share their positive experiences with us.

Kind regards

Kelly


Rated 5 out of 5 stars

Beautiful hello kitty jumper for my…

Beautiful hello kitty jumper for my neice who I’m sure she’ll love 🥰 it as lovely looking

Date of experience: 24 January 2025

Reply from Character.com

Thank you for the review. It's always brilliant to hear such positive comments. I'm glad you were happy with the product.

Kind regards,

Kelly.


Rated 5 out of 5 stars

Recently found Character.com through…

Recently found Character.com through work and looked at the website. Ordered a Chewbacca onesie because I'm a man-child.

Arrived the next day after a flurry of relevant receipts and delivery notifications. Buying experience was spot on.

Date of experience: 17 January 2025

Reply from Character.com

Thank you for your order and great review.

Kind regards

Allison


Rated 5 out of 5 stars

Little one loves!!

Wee one loves all the Toy Story and Mickey Mouse items.
Great fast service.
Never any issues.
Good quality.
Usually good sales too!

Date of experience: 13 March 2024

Reply from Character.com

Thanks so much for sharing your experience with us, I'm pleased your order arrived on time and all products matched your expectations, and we will look forward to you shopping with us again.

Kind regards,
Kelly.


Rated 5 out of 5 stars

Rally helpful company

I made an error on the post code, character.com were really helpful and offered to re send it with the correct address if needed. They were really reassuring.

Date of experience: 13 January 2025

Reply from Character.com

Thanks ever so much for sharing your experience, here at Character.com we’re always happy to help whenever we can.

Kind regards

Allison


Rated 5 out of 5 stars

Recommended

Easy ordering, fast delivery and good quality item - much better than some I was looking at on Amazon. Thank you!

Date of experience: 21 January 2025

Reply from Character.com

Thanks so much for sharing your experience with us, we really do appreciate it :)

Kind regards

Allison


Rated 5 out of 5 stars

Quality items for reasonable prices

Hi bought the onesie for my daughter for world book day as she works in a nursery and she is thrilled to bits with it, so she can now be a Dalmatian and surprise everyone. The pjs are lovely and warm and as usual both items are quality products

Date of experience: 08 January 2025

Reply from Character.com

What a lovely review, thank you very much

Kind regards

Allison


Rated 5 out of 5 stars

Bought the puddle suit for my great…

Bought the puddle suit for my great granddaughter,love how it has a soft fleecy lining for added warmth,love the look.

Date of experience: 13 January 2025

Reply from Character.com

Thank you for taking the time to write this review, we really do appreciate it :)

Kind regards

Allison


Rated 5 out of 5 stars

T-shirt

Very pleased with my order which was a t shirt which was nice quality and arrived so quickly

Date of experience: 23 January 2025

Reply from Character.com

Hello, thank you so much for your 5* review and for this wonderful feedback, we really do appreciate when our customer's take the time to let us know and it's great to read about the good experience you've had. We will look forward to you shopping with us again in the future :)

Kind regards,
Kelly.


Rated 5 out of 5 stars

First time buying from Character.com…

First time buying from Character.com and the experience was great! My item was on sale and it was posted very fast too, quality item and will definitely be ordering again.

Date of experience: 17 January 2025

Reply from Character.com

Thank you for taking the time to write your review. I'm so happy to hear that your order arrived as expected and all products matched your expectations, we look forward to you shopping again with us soon.

Kind regards

Allison


Rated 5 out of 5 stars

Penbro59

Good quality goods at a reasonable price.
Items are as stated and fit perfectly.
Will purchase from this company again

Date of experience: 20 January 2025

Reply from Character.com

Thanks so much for sharing your experience with us, we really do appreciate it, we look forward to you shopping again with us shortly.

Kind regards

Allison


Rated 5 out of 5 stars

Pawpetrol t shirt…

Grandson loved his pawpetrol trainers shirt washed ok

Date of experience: 24 January 2025

Reply from Character.com

Thank you for taking the time to share your review. I'm pleased your order went smoothly and arrived on time. I hope you are pleased with your Paw Patrol T-Shirt.

Kind regards,
Kelly.


Rated 5 out of 5 stars

Excellent

This company always delivers on time and the items are well made 10/10

Date of experience: 23 January 2025

Reply from Character.com

We're so glad to hear that you've had a great experience ordering online with us. We do hope you've loved all your purchases.

Kind regards,

Kelly.


Rated 5 out of 5 stars

Outstanding!

Love giving grandson gifts through Character.com!!! Quick shipping, timely emails, great products!! Easy to navigate website, outstanding customer service!

Date of experience: 16 January 2025

Reply from Character.com

Thank you for taking the time to write your review. I'm so happy to hear that your order arrived as expected and all products matched your expectations we look forward to you shopping with us again soon

Kind regards

Allison


Rated 5 out of 5 stars

Quick and efficient customer service

Quick and efficient customer service. I had a problem problem with my order which was rectified in a few days without any fuss.

Date of experience: 11 January 2025

Reply from Character.com

Thanks so much for your kind feedback. We’re so pleased to read you’re happy with the service. We really appreciate when customers take the time to share their experience with us.

Kind regards

Allison


Rated 1 out of 5 stars

I ordered items which I never received

I ordered items which I never received, put in a complaint to character which they responded to but I haven’t been issued with new products or a refund.

Date of experience: 08 January 2025

Reply from Character.com

Thank you for getting in touch. I can see a member of the customer service team has contacted you in regard to this issue. We look forward to your reply

Kind regards

Allison


Rated 2 out of 5 stars

Lovely jumper but the sizing is awful…

Lovely jumper but the sizing is awful and much smaller than the actual size states. I ordered a XXL which was meant to be a 24/26 but was more like a size 16 I'll never buy an adults jumper from you again sort the sizing out please

Date of experience: 08 January 2025

Reply from Character.com

Thank you for your review and feedback, we appreciate it a lot. We really value the opinions of our customers so I've passed your feedback onto the relevant department

Kind regards

Allison


Rated 5 out of 5 stars

Good quick service my daughter really…

Good quick service my daughter really likes peppa pig she peppa mad atm and she was pleased to get this for her birthday delivery good

Date of experience: 13 January 2025

Reply from Character.com

Thank you for the review. It's always brilliant to hear such positive comments. I'm glad you were happy with the product.

Kind regards

Allison


Rated 5 out of 5 stars

Good purchase

Yes pleased with order. Quality looks ok and all labelled authentic. Quick delivery ty

Date of experience: 18 January 2025

Reply from Character.com

What a lovely review, thank you very much

Kind regards

Allison