Indian Customs National Trade Portal 2.0

3 March 2025 |

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Terms & Conditions

This User Agreement shall apply to all the Users of ICEGATE Portal.

Definitions

ICEGATE portal: The term ICEGATE Portal includes https://www.icegate.gov.in/ along with all its sub-domains, internal and external services serviced by this domain and mobile applications of the ICEGATE Portal.

Services: The term Services include all authorised services and/or facilities and/or features as are available on the ICEGATE portal.

Unauthorised activities: The term Unauthorised activities includes any activity which is punishable under section 43 (for e.g. web scraping, altering source code, hacking, introducing viruses etc.)and Section 45 of the Information Technology Act, 2000 (hereinafter IT Act) or which have been defined as offence under Chapter XI of The IT Act and/or any other activity which is prohibited under any Act, rules, regulations having force of law in India and/or any activity which contravenes access controls/Service use limits set by CBIC on the ICEGATE Portal and/or any security feature developed by CBIC on the ICEGATE Portal and/or any activity which is contrary to any other policies of the ICEGATE Portal.

User: The term User includes any persons/company/organization/entities/body/association/group of persons/ Authorised Service Provider and/or their affiliates accessing the ICEGATE Portal and/or using/accessing any Services provided by the ICEGATE Portal and/or conducting any activity authorised in writing by CBIC and or ICEGATE Portal.


Permitted use

ICEGATE Portal shall not in any manner be used for any unauthorized activity(ies). The ICEGATE Portal shall be used only for purposes as authorised by CBIC/ICEGATE portal policy. Confidential Information and personally identifiable information of any user shall not be disclosed. For any unauthorised disclosure which is not attributable to CBIC, CBIC shall not be held responsible.

While using the ICEGATE Portal the user shall comply with all applicable laws, provide up to date, and correct and accurate information as may be required. The Services provided on the ICEGATE Portal shall be accessed only through the interfaces expressly authorised by CBIC or on the ICEGATE Portal.

Without limitation of the above, the Users of ICEGATE Portal shall not:-

I. Imply or state any affiliation with or endorsement of CBIC / without direct and express consent of such organisation (e.g., representing oneself as an accredited CBIC associate).

II. Manipulating identifiers in order to disguise the origin of any message or post transmitted through the ICEGATE portal.

III. Monitoring the ICEGATE portal's availability, performance or functionality for any competitive purposes.

IV. Overlaying or otherwise modifying the ICEGATE portal or their appearance.

V. Removing or covering or obscuring any advertisement included on the ICEGATE portal.

VI. Renting, leasing, loaning, trading, selling/re-selling, making available access to the ICEGATE portal or related data of ICEGATE portal.

VII. Selling, sponsoring, or otherwise monetizing any ICEGATE portal Service or feature without CBIC's direct and express consent.

VIII. Soliciting or collecting email addresses or other personal information of ICEGATE portal users or CBIC users in any manner.

IX. Using, disclosing or distributing any data obtained in violation of this policy.

This User Agreement shall be governed by and construed in accordance with the Indian Laws. Any contravention of this User Agreement shall be viewed strictly and appropriate Criminal/ Civil action will be initiated in accordance with the applicable laws.

CBIC exclusively reserves the rights, to change or modify or alter this User Agreement(whether completely or partially), from time to time, at its discretion, without any objections, interruptions, grounds, claims or liabilities of any third party/users.

If you do not agree to terms of this User Agreement you are requested not to use the ICEGATE Portal. By accessing ICEGATE Portal it is deemed that you have given your consent to this User Agreement and shall be bound by the terms of this User Agreement.