HOME EMERGENCY INSURANCE

Home emergency cover can be added to your landlord insurance as an additional extra to protect against unexpected problems for your tenants and yourself. Saga Home Emergency cover is available at the same two levels for landlords:

Home Emergency – This provides cover for a range of home emergencies in your rental property relating to gas and electricity supply, water supply pipes, plumbing and drains.

Home and Heating Emergency – This level adds further cover for a sudden and complete breakdown of your rental property’s boiler, or failure of the main heating or hot water system.

You may not always be available to deal with property issues in person, so we make it possible for your tenants to deal with any emergency on your behalf – they will need your permission and policy number in order to use the 24/7 emergency helpline.

You can add Saga Home Emergency to your policy at any time by calling 0800 027 1355.

Saga Home Emergency includes cover for the removal of mice, rats, wasps, hornets and cockroaches where there is evidence of infestation in your home.

However, there are some exceptions to the cover that we provide:

• Pest infestation outside of the home, unless a nest is attached to the main structure of the home
• Infestation known to exist prior to commencement of the policy or where the home has been unoccupied for more than 60 days
• Any infestation where you have not taken hygiene measures to prevent pest infestation
• Any infestation by any protected species including bats and bees.

Home emergency cover isn’t compulsory, but if you’d like reassurance that any unexpected issues can be dealt with quickly, safely and straightforwardly, then it might be worth it for the peace of mind that brings.

You can add Saga Home Emergency to your policy at any time by calling 0800 056 9102.

No. No matter how often you use it, the number of claims doesn’t influence the home emergency insurance premium we offer you when you need to renew your policy.

And because there’s no excess to pay on claims, we hope that means there’ll never be a time when you feel it’s ‘not worth claiming’ for a problem. We want you to use our service as often as you need it, so you can be confident we’ll be here to support you when it really matters.