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Management Skills

The document outlines various skills needed for different levels of management and discusses changes impacting managers' jobs. Technical, human, and conceptual skills are needed at lower, middle, and top levels of management respectively. Communication, effectiveness, and interpersonal skills are also important for managers. Managers now face challenges such as new technologies, globalization, and work-life balance issues. Both rewards like influencing outcomes and challenges like dealing with diverse personalities come with being a manager.

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Ashish Tagade
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13 views11 pages

Management Skills

The document outlines various skills needed for different levels of management and discusses changes impacting managers' jobs. Technical, human, and conceptual skills are needed at lower, middle, and top levels of management respectively. Communication, effectiveness, and interpersonal skills are also important for managers. Managers now face challenges such as new technologies, globalization, and work-life balance issues. Both rewards like influencing outcomes and challenges like dealing with diverse personalities come with being a manager.

Uploaded by

Ashish Tagade
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
Download as pptx, pdf, or txt
Download as pptx, pdf, or txt
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Management skills

Technical skills- knowledge of & proficiency in specialized field Human skills-the ability to work with other people individually & in a group Conceptual skill-the ability to think& to conceptualize about abstract & complex situations

Skills needed at different levels of management


Top managersconceptual skills Middle managershuman skills Lower-level managers technical skills

Conceptual skills

Ability to use information to solve business problems Identification of opportunities for innovation Recognizing problem areas & implementing solutions Selecting critical information from masses of data Understanding of business uses of technology Understanding of organizations business model.

Communication skills

Ability to transform ideas into words & actions Credibility among colleagues,peers & subordinates Listening & asking questions Presentation skills

Effectiveness skills

Contributing to corporate mission/departmental objectives Customer focus Multitasking Negotiation skills Project management Reviewing operations & implementing improvements Setting & maintaining performance standards internally & externally Setting priorities for attention & activity Time management

Interpersonal skills

Coaching & mentoring skills Diversity skills :working with diverse people & cultures Networking within & outside the organization Working in teams; cooperation and commitment.

Changes impacting the managers job

changes
Changing technology(digitalization)

Impact of changes
Shifting organizational boundaries Virtual workplaces More mobile workforce ]flexible work arrangements Empowered employees

Increased threats to security

Risk management Work life-personal life balance Restructured workplace Discrimination concerns Globalization concerns Employee assistance

Changes
Increased emphasis on organizational & managerial ethics

Impact of changes
Redefined values Rebuilding trust Increased accountability

Increased competitiveness

Customer service Innovation Globalization Efficiency/productivity

Becoming a manager

Keep up with the current business news Read books about good & bad examples of managing Observe managers & how they handle people & situations Talk to actual managers about their experiencesgood & bad Get experience in managing by talking on leadership roles in student organizations Start thinking about whether or not youd enjoy being a manager.

Rewards & challenges of being a manager

Rewards Create a work environment in which organizational members can work to the best of their ability

Challenges Do hard work

Have opportunities to think creatively & use Have to deal with a variety of personalities imagination Help others find meaning & fulfillment in work Support, coach and nurture others Work with a variety of people Often have to make do with limited resources Motivate workers in uncertain situations Successfully blend knowledge,skills,ambitions & experiences of a diverse work group Success depends on others work performances

Receive recognition & status in organization & community Play a role in influencing organizational outcomes Receive appropriate compensation in form of salaries,bonuses and stock options

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