Thinkpad 560X (2640-60X, 70X) Hardware Maintenance Manual: Ibm Mobile Systems
Thinkpad 560X (2640-60X, 70X) Hardware Maintenance Manual: Ibm Mobile Systems
Thinkpad 560X (2640-60X, 70X) Hardware Maintenance Manual: Ibm Mobile Systems
S05L-1768-00
October 1997
IBM Mobile Systems ThinkPad 560X (2640-60x, 70x) Hardware Maintenance Manual
S05L-1768-00
October 1997
IBM
Note Before using this information and the product it supports, be sure to read the general information under Notices on page 99.
First Edition (October 1997) The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE LIMITED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer or express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements or changes to the products or the programs described in this publication at any time. It is possible that this publication may contain references to, or information about, IBM products (machines and programs), programming, or services that are not announced in your country. Such references or information must not be construed to mean that IBM intends to announce such IBM products, programming, or services in your country. Requests for technical information about IBM products should be made to your IBM authorized dealer or your IBM marketing representative. Copyright International Business Machines Corporation 1997. All rights reserved. Note to US Government Users Documentation related to restricted rights Use, duplication, or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.
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Related Publications
The following product publications are available through IBM or your IBM Authorized Dealer.
Publication Mobile Systems HMM Volume 1: Laptop, Notebook, Portable, and ThinkPad Computers (Models L40, CL57, N45, N51, P70/P75, ThinkPad 300, 350, 500, 510, 710T, Expansion Unit, Dock I, Dock II) Mobile Systems HMM Volume 2: ThinkPad Computers (Models 340, 355, 360, 370, 700, 701, 720, 750, 755) Mobile Systems HMM Volume 3: ThinkPad Computers (Models 365, 380, 385, 560, 760, SelectaDock) Mobile Systems HMM Volume 4: ThinkPad Computers (Models 380, 385, 560, 760, 765, 770, SelectaDock III) ThinkPad 730T (2524) HMM ThinkPad Exp. Crtg. (3550) HMS ThinkPad Exp. Crtg. (3550) HMR PS/2 FaxConcentrator HMS PS/2 FaxConcentrator HMR PS/2 Comm. Cartridge I HMS PS/2 Comm. Cartridge I HMR IBM High Speed Internal, PCMCIA Data/Fax Modems Part, Form Number 30H2356, S82G-1501-01
30H2357, S82G-1502-03
84H8099, S82G-1503-05
05L1271, S05L-1270-01
82G5497, S82G-5497 42G2338, S42G-2338 42G2339, S42G-2339 15F2262, S15F-2262 84F8541, S84F-8541 10G5993, S10G-5993 10G5992, S10G-5992 61G1556, S61G-1556
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Related Diskettes
The following diskettes are available through IBM or your IBM Authorized Dealer.
Diskette ThinkPad 300 (2615) Advanced Diagnostics Diskette ThinkPad 350, 350C, 425, 425C (2618) Advanced Diagnostics Diskette ThinkPad 365 (2625) Advanced Diagnostics Diskette ThinkPad 380/385 (2635) Maintenance Diskette ThinkPad 500 (2603) Advanced Diagnostics Diskette ThinkPad 510 (2604) Advanced Diagnostics Diskette ThinkPad 700 (9552) Reference Diskette ThinkPad 700C (9552) Reference Diskette ThinkPad 720/720C (9552) Reference Diskette ThinkPad Hardware Maintenance Diskette (for all Models 355, 360, 560, 750, 755, 760) ThinkPad Dock I (3545) Docking Station (3550) Data/Fax Modem FaxConcentrator/A Part, Form Number 33G9361, S33G-9361
A211000, GA21-1000
76H7578, S30H-2498
83G8095, S83G-8095
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Contents
Introduction . . . . . . . . . . . . . Important Service Information . . . . . Drive and Diskette Compatibility Matrix . Safety Notices (Multi-lingual Translations) Safety Information . . . . . . . . . . Laser Compliance Statement . . . . . ThinkPad 560X (2640-60x, 70x) Read This First . . . . . . . . . Checkout Guide . . . . . . . . Symptom-to-FRU Index . . . . . Running the Diagnostics . . . . . Related Service Procedures . . . Product Overview (560X) . . . . FRU Removals and Replacements Locations . . . . . . . . . . . . Parts Listing 560X (2640-60x, 70x) Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 . 1 . 3 . 4 . 11 . 16 . . . . . . . . . . 19 21 26 36 47 53 56 58 85 88
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Introduction
Important Service Information
Important Diskette fixes are customer installable. The diskette fixes are located on the PC Company Bulletin Board Service (BBS). The direct phone line for modem connection is 919-557-0001 or tieline 255-0001. Advise customers to contact the PC Company HelpCenter at 800-772-2227 if they need assistance in obtaining or installing any diskette fixes. Customers in Canada should call IBM HelpPC at 800-565-3344 for assistance or down-load information. The Canadian BBS phone numbers are: Montreal Toronto Vancouver Winnipeg 514-938-3022 905-316-4255 604-664-6464 204-934-2735
Attention A customized setup configuration (other than default settings) may exist on the computer you are servicing. Running Automatic Configuration may alter those settings. Note the current configuration settings (using the View Configuration option) and verify that the settings are in place when service is complete.
All SCSI devices are set to a different SCSI ID. Duplicate SCSI ID settings can generate a false error message. Use the SCSI ID to determine whether the error message is coming from an internal or an external device.
The following table provides compatibility information for 3.5-inch diskettes and 3.5-inch diskette drives.
Diskette Capacity 1.0MB 2.0MB 4.0MB 1.44MB Drive Read/Write Read/Write Not Compatible 2.88MB Drive Read/Write Read/Write Read/Write
The following table provides identification information for 5.25-inch diskette drives.
Diskette Drive 5.25-Inch - 360KB (External) 5.25-Inch - 1.2MB (Internal) Identifying Mark Asterisk on bezel 1.2 on the eject button
The following table provides compatibility information for 5.25-inch diskettes and 5.25-inch diskette drives.
Diskette Capacity 360KB 1.2MB 360KB Drive Read/Write Not Compatible 1.2MB Drive Read/Write Read/Write
Note: A 360KB diskette written to or formatted on a 1.2MB drive can be read reliably only on a 1.2MB drive.
Introduction
Safety Notice 2 Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble it, recharge it, throw it into fire or water, or short-circuit it. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery. Certaines batteries de secours contiennent du nickel et du cadmium. Ne les dmontez pas, ne les rechargez pas, ne les exposez ni au feu ni l'eau. Ne les mettez pas en court-circuit. Pour les mettre au rebut, conformez-vous la rglementation en vigueur. Lorsque vous remplacez la pile de sauvegarde ou celle de l'horloge temps rel, veillez n'utiliser que les modles cits dans la liste de pices dtaches adquate. Une batterie ou une pile inapproprie risque de prendre feu ou d'exploser. Die Bereitschaftsbatterie, die sich unter dem Diskettenlaufwerk befindet, kann geringe Mengen Nickel und Cadmium enthalten. Sie darf nur durch die Verkaufsstelle oder den IBM Kundendienst ausgetauscht werden. Sie darf nicht zerlegt, wiederaufgeladen, kurzgeschlossen, oder Feuer oder Wasser ausgesetzt werden. Die Batterie kann schwere Verbrennungen oder Vertzungen verursachen. Bei der Entsorgung die rtlichen Bestimmungen fr Sondermll beachten. Beim Ersetzen der Bereitschafts- oder Systembatterie nur Batterien des Typs verwenden, der in der Ersatzteilliste aufgefhrt ist. Der Einsatz falscher Batterien kann zu Entzndung oder Explosion fhren. Alcune batterie di riserva contengono una piccola quantit di nichel e cadmio. Non smontarle, ricaricarle, gettarle nel fuoco o nell'acqua n cortocircuitarle. Smaltirle secondo la normativa in vigore (DPR 915/82, successive disposizioni e disposizioni locali). Quando si sostituisce la batteria dell'RTC (real time clock) o la batteria di supporto, utilizzare soltanto i tipi inseriti nell'appropriato Catalogo parti. L'impiego di una batteria non adatta potrebbe determinare l'incendio o l'esplosione della batteria stessa. Algunas bateras de reserva contienen una pequea cantidad de nquel y cadmio. No las desmonte, ni recargue, ni las eche al fuego o al agua ni las cortocircuite. Deschelas tal como dispone la normativa local. Utilice slo bateras que se encuentren en la lista de piezas. La utilizacin de una batera no apropiada puede provocar la ignicin o explosin de la misma.
Introduction
Safety Notice 3 The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack. Use of an incorrect battery can result in ignition or explosion of the battery. La batterie contient du nickel. Ne la dmontez pas, ne l'exposez ni au feu ni l'eau. Ne la mettez pas en court-circuit. Pour la mettre au rebut, conformez-vous la rglementation en vigueur. Lorsque vous remplacez la batterie, veillez n'utiliser que les modles cits dans la liste de pices dtaches adquate. En effet, une batterie inapproprie risque de prendre feu ou d'exploser. Akkus enthalten geringe Mengen von Nickel. Sie drfen nicht zerlegt, wiederaufgeladen, kurzgeschlossen, oder Feuer oder Wasser ausgesetzt werden. Bei der Entsorgung die rtlichen Bestimmungen fr Sondermll beachten. Beim Ersetzen der Batterie nur Batterien des Typs verwenden, der in der Ersatzteilliste aufgefhrt ist. Der Einsatz falscher Batterien kann zu Entzndung oder Explosion fhren. La batteria contiene piccole quantit di nichel. Non smontarla, gettarla nel fuoco o nell'acqua n cortocircuitarla. Smaltirla secondo la normativa in vigore (DPR 915/82, successive disposizioni e disposizioni locali). Quando si sostituisce la batteria, utilizzare soltanto i tipi inseriti nell'appropriato Catalogo parti. L'impiego di una batteria non adatta potrebbe determinare l'incendio o l'esplosione della batteria stessa. Las bateras contienen pequeas cantidades de nquel. No las desmonte, ni recargue, ni las eche al fuego o al agua ni las cortocircuite. Deschelas tal como dispone la normativa local. Utilice slo bateras que se encuentren en la lista de piezas al sustituir la batera. La utilizacin de una batera no apropiada puede provocar la ignicin o explosin de la misma.
Safety Notice 4 The lithium battery can cause a fire, explosion, or severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100C (212F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery. La pile de sauvegarde contient du lithium. Elle prsente des risques d'incendie, d'explosion ou de brlures graves. Ne la rechargez pas, ne retirez pas son connecteur polaris et ne la dmontez pas. Ne l'exposez pas une temperature suprieure 100C, ne la faites pas brler et n'en exposez pas le contenu l'eau. Mettez la pile au rebut conformment la rglementation en vigueur. Une pile inapproprie risque de prendre feu ou d'exploser. Die Systembatterie ist eine Lithiumbatterie. Sie kann sich entznden, explodieren oder schwere Verbrennungen hervorrufen. Batterien dieses Typs drfen nicht aufgeladen, zerlegt, ber 100 C erhitzt oder verbrannt werden. Auch darf ihr Inhalt nicht mit Wasser in Verbindung gebracht oder der zur richtigen Polung angebrachte Verbindungsstecker entfernt werden. Bei der Entsorgung die rtlichen Bestimmungen fr Sondermll beachten. Beim Ersetzen der Batterie nur Batterien des Typs verwenden, der in der Ersatzteilliste aufgefhrt ist. Der Einsatz falscher Batterien kann zu Entzndung oder Explosion fhren. La batteria di supporto e una batteria al litio e puo incendiarsi, esplodere o procurare gravi ustioni. Evitare di ricaricarla, smontarne il connettore polarizzato, smontarla, riscaldarla ad una temperatura superiore ai 100 gradi centigradi, incendiarla o gettarla in acqua. Smaltirla secondo la normativa in vigore (DPR 915/82, successive disposizioni e disposizioni locali). L'impiego di una batteria non adatta potrebbe determinare l'incendio o l'esplosione della batteria stessa. La bateria de repuesto es una bateria de litio y puede provocar incendios, explosiones o quemaduras graves. No la recargue, ni quite el conector polarizado, ni la desmonte, ni caliente por encima de los 100C (212F), ni la incinere ni exponga el contenido de sus celdas al agua. Deschela tal como dispone la normativa local.
Introduction
Safety Notice 5 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes. Seek medical care if any symptoms from the fluid are present after washing. Si le panneau d'affichage cristaux liquides se brise et que vous recevez dans les yeux ou sur les mains une partie du fluide, rincez-les abondamment pendant au moins quinze minutes. Consultez un mdecin si des symptmes persistent aprs le lavage. Die Leuchtstoffrhre im LCD-Bildschirm enthlt Quecksilber. Bei der Entsorgung die rtlichen Bestimmungen fr Sondermll beachten. Der LCD-Bildschirm besteht aus Glas und kann zerbrechen, wenn er unsachgem behandelt wird oder der Computer auf den Boden fllt. Wenn der Bildschirm beschdigt ist und die darin befindliche Flssigkeit in Kontakt mit Haut und Augen gert, sollten die betroffenen Stellen mindestens 15 Minuten mit Wasser abgesplt und bei Beschwerden anschlieend ein Arzt aufgesucht werden. Nel caso che caso l'LCD si dovesse rompere ed il liquido in esso contenuto entrasse in contatto con gli occhi o le mani, lavare immediatamente le parti interessate con acqua corrente per almeno 15 minuti; poi consultare un medico se i sintomi dovessero permanere. Si la LCD se rompe y el fluido de su interior entra en contacto con sus ojos o sus manos, lave inmediatamente las reas afectadas con agua durante 15 minutos como mnimo. Obtenga atencin medica si se presenta algn sntoma del fluido despues de lavarse.
Safety Notice 6 To avoid shock, do not remove the plastic cover that surrounds the lower portion of the inverter card. Afin d'viter tout risque de choc lectrique, ne retirez pas le cache en plastique protgeant la partie infrieure de la carte d'alimentation. Aus Sicherheitsgrnden die Kunststoffabdeckung, die den unteren Teil der Spannungswandlerplatine umgibt, nicht entfernen. Per evitare scosse elettriche, non rimuovere la copertura in plastica che avvolge la parte inferiore della scheda invertitore. Para evitar descargas, no quite la cubierta de plstico que rodea la parte baja de la tarjeta invertida. Safety Notice 7 Though main batteries have low voltage, a shorted or grounded battery can produce enough current to burn combustible materials or personnel. Bien que le voltage des batteries principales soit peu lev, le court-circuit ou la mise la masse d'une batterie peut produire suffisamment de courant pour brler des matriaux combustibles ou causer des brlures corporelles graves. Obwohl Hauptbatterien eine niedrige Spannung haben, knnen sie doch bei Kurzschlu oder Erdung genug Strom abgeben, um brennbare Materialien zu entznden oder Verletzungen bei Personen hervorzurufen. Sebbene le batterie di alimentazione siano a basso voltaggio, una batteria in corto circuito o a massa pu fornire corrente sufficiente da bruciare materiali combustibili o provocare ustioni ai tecnici di manutenzione. Aunque las bateras principales tienen un voltaje bajo, una batera cortocircuitada o con contacto a tierra puede producir la corriente suficiente como para quemar material combustible o provocar quemaduras en el personal.
Introduction
Safety Notice 8 Before removing any FRU, power-off the computer, unplug all power cords from electrical outlets, remove the battery pack, then disconnect any interconnecting cables. Avant de retirer une unit remplaable en clientle, mettez le systme hors tension, dbranchez tous les cordons d'alimentation des socles de prise de courant, retirez la batterie et dconnectez tous les cordons d'interface. Die Stromzufuhr mu abgeschaltet, alle Stromkabel aus der Steckdose gezogen, der Akku entfernt und alle Verbindungskabel abgenommen sein, bevor eine FRU entfernt wird. Prima di rimuovere qualsiasi FRU, spegnere il sistema, scollegare dalle prese elettriche tutti i cavi di alimentazione, rimuovere la batteria e poi scollegare i cavi di interconnessione. Antes de quitar una FRU, apague el sistema, desenchufe todos los cables de las tomas de corriente elctrica, quite la batera y, a continuacin, desconecte cualquier cable de conexin entre dispositivos.
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Safety Information
The following section contains the safety information that you need to be familiar with before servicing an IBM mobile computer.
General Safety
Follow these rules to ensure general safety: Observe good housekeeping in the area of the machines during and after maintenance. When lifting any heavy object: 1. Ensure you can stand safely without slipping. 2. Distribute the weight of the object equally between your feet. 3. Use a slow lifting force. Never move suddenly or twist when you attempt to lift. 4. Lift by standing or by pushing up with your leg muscles; this action removes the strain from the muscles in your back. Do not attempt to lift any objects that weigh more than 16 kg (35 lb) or objects that you think are too heavy for you. Do not perform any action that causes hazards to the customer, or that makes the equipment unsafe. Before you start the machine, ensure that other service representatives and the customer's personnel are not in a hazardous position. Place removed covers and other parts in a safe place, away from all personnel, while you are servicing the machine. Keep your tool case away from walk areas so that other people will not trip over it. Do not wear loose clothing that can be trapped in the moving parts of a machine. Ensure that your sleeves are fastened or rolled up above your elbows. If your hair is long, fasten it. Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip, approximately 8 centimeters (3 inches) from the end. Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your clothing. Attention: Metal objects are good electrical conductors. Wear safety glasses when you are: hammering, drilling soldering, cutting wire, attaching springs, using solvents, or working in any other conditions that might be hazardous to your eyes. After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that is worn or defective. Reinstall all covers correctly before returning the machine to the customer.
Introduction
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Electrical Safety
Observe the following rules when working on electrical equipment. Important Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from electrical shock. Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly. Do not work alone under hazardous conditions or near equipment that has hazardous voltages. Disconnect all power before: Performing a mechanical inspection Working near power supplies Removing or installing main units Before you start to work on the machine, unplug the power cord. If you cannot unplug it, ask the customer to power-off the wall box that supplies power to the machine and to lock the wall box in the off position. If you need to work on a machine that has exposed electrical circuits, observe the following precautions: Ensure that another person, familiar with the power-off controls, is near you. Attention: Another person must be there to switch off the power, if necessary. Use only one hand when working with powered-on electrical equipment; keep the other hand in your pocket or behind your back. Attention: There must be a complete circuit to cause electrical shock. By observing the above rule, you may prevent a current from passing through your body. When using testers, set the controls correctly and use the approved probe leads and accessories for that tester. Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as metal floor strips and machine frames.
Observe the special safety precautions when you work with very high voltages; these instructions are in the safety sections of maintenance information. Use extreme care when measuring high voltages.
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Regularly inspect and maintain your electrical hand tools for safe operational condition. Do not use worn or broken tools and testers. Never assume that power has been disconnected from a circuit. First, check that it has been powered-off. Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds. Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is conductive; such touching can cause personal injury and machine damage. Do not service the following parts with the power on when they are removed from their normal operating places in a machine: Power supply units Pumps Blowers and fans Motor generators and similar units. (This practice ensures correct grounding of the units.) If an electrical accident occurs: Use caution; do not become a victim yourself. Switch off power. Send another person to get medical aid.
Introduction
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The guide consists of a series of steps presented in a checklist. Begin the checks with the power off, and the power cord disconnected. Checklist: 1. Check exterior covers for damage (loose, broken, or sharp edges). 2. Power-off the computer. Disconnect the power cord. 3. Check the power cord for: a. A third-wire ground connector in good condition. Use a meter to measure third-wire ground continuity for 0.1 ohm or less between the external ground pin and frame ground. b. The power cord should be the appropriate type as specified in the parts listings. c. Insulation must not be frayed or worn. 4. Remove the cover. 5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage. 7. Check for worn, frayed, or pinched cables. 8. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with.
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Grounding Requirements
Electrical grounding of the computer is required for operator safety and correct system function. Proper grounding of the electrical outlet can be verified by a certified electrician.
Introduction
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Pour viter tout risque d'exposition au rayon laser, respectez les consignes de rglage et d'utilisation des commandes, ainsi que les procdures dcrites. Werden Steuer- und Einstellelemente anders als hier festgesetzt verwendet, kann gefhrliche Laserstrahlung auftreten.
L'utilizzo di controlli, regolazioni o l'esecuzione di procedure diverse da quelle specificate possono provocare l'esposizione a
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puede provocar la exposicin a radiaciones peligrosas. Opening the CD-ROM drive could result in exposure to hazardous laser radiation. There are no serviceable parts inside the CD-ROM drive. Do not open. Some CD-ROM drives contain an embedded Class 3A or Class 3B laser diode. Note the following. DANGER: Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Radiao por raio laser ao abrir. No olhe fixo no feixe de luz, no olhe diretamente por meio de instrumentos ticos e evite exposio direta com o feixe de luz.
Rayonnement laser si carter ouvert. vitez de fixer le faisceau, de le regarder directement avec des instruments optiques, ou de vous exposer au rayon. Laserstrahlung bei geffnetem Gert. Nicht direkt oder ber optische Instrumente in den Laserstrahl sehen und den Strahlungsbereich meiden. Kinyitskor lzersugr ! Ne nzzen bele se szabad szemmel, se optikai eszkzkkel. Kerlje a sugrnyalbbal val rintkezst ! Aprendo l'unit vengono emesse radiazioni laser. Non fissare il fascio, non guardarlo direttamente con strumenti ottici e evitare l'esposizione diretta al fascio.
Radiacin lser al abrir. No mire fijamente ni examine con instrumental ptico el haz de luz. Evite la exposicin directa al haz.
Introduction
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2010 LCD Front Cover . . . 2020 LCD Panel . . . . . . 2030 Inverter Card . . . . . 2040 LCD Cable and Hinges Locations . . . . . . . . . . . . Front View . . . . . . . . . Bottom View . . . . . . . . . Rear View . . . . . . . . . . Parts Listing 560X (2640-60x, 70x) LCD FRU (DSTN) . . . . . . LCD FRU (TFT) . . . . . . . Common and Option Parts List
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Logic card to Plastic Turn an additional 180 degrees after the screw head touches the surface of the logic card.
Torque Driver If you have a torque driver, refer to the Torque instruction with each step.
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Use the error codes displayed on the screen to diagnose failures. If more than one error code is displayed, begin the diagnosis with the first error code. Whatever caused the first error code can result in false error codes being displayed. If no error code is displayed, see if the error symptom is listed in the Symptom-to-FRU Index on page 36.
Port Replicator Problems: If you suspect a problem with the port replicator, see Port Replicator Checkout on page 29. How to Diagnose Multiple FRUs: When the adapter or device has more than one FRU, the error code could be caused by any of them. Before replacing multiple FRUs, try removing or exchanging each FRU, one by one in the designated sequence, to see if the symptoms change. What to Do First:
The servicer must include the following in the parts exchange form or parts return form that is attached to the returned FRU. 1. 2. 3. 4. 5. 6. 7. 8. 9. Name and phone number of servicer. Date of service. Date that the machine failed. Date of purchase. Failure symptoms, error codes appearing on the display, and beep symptoms. Procedure index and page number in which the failing FRU was detected. Failing FRU name and part number. Machine type, model number, and serial number. Customer's name and address.
Before checking problems with the computer, determine whether the damage is covered under the warranty by referring to the following.
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Warranty Note During the warranty period, the customer may be responsible for repair costs if the computer damage was caused by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by the customer. The following list provides some common items that are not covered under warranty and some symptoms that may indicate that the system was subjected to stress beyond normal use. The following is not covered under warranty: LCD panel cracked from the application of excessive force or from being dropped. Scratched (cosmetic) parts. Cracked or broken plastic parts, broken latches, broken pins, or broken connectors caused by excessive force. Damage caused by liquid spilled into the system. Damage caused by the improper insertion of a PC Card or the installation of an incompatible card. Damage caused by foreign material in the FDD. Diskette drive damage caused by the diskette drive cover being pressed or by the insertion of a diskette with multiple labels. Damaged or bent diskette eject button. Fuses blown by attachment of a nonsupported device. Forgotten computer password (making the computer unusable). The following symptoms might indicate damage caused by nonwarranted activities: Missing parts might be a symptom of unauthorized service or modification. HDD spindles can become noisy from being subjected to excessive force or from being dropped. I9990303 errors can be caused by exposure to strong magnetic fields.
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5. Power on the computer to clear the password. 6. Replace the keyboard and the frame. Note: When replacing the frame, make sure that it fits correctly. If it is not in place, the click buttons of the TrackPoint III will not work. (See the note in 1050 Keyboard Unit on page 66.) 7. Replace the screws. 8. Power on the computer and wait until the POST ends. 9. Verify that the password prompt does not appear. To reactivate the password, set the password again.
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Checkout Guide
Use the following procedure as a guide for computer problems. The diagnostic tests are intended to test only IBM products. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. (To run the diagnostics, refer to Running the Diagnostics on page 47. 3. Use the following table with the verified symptom to determine which page to go to. Search the symptoms column, and find the description that best matches your symptom; then go to the page shown in the Go To column. Symptoms (Verified) Power failure. (The power indicator does not go on or stay on.) POST does not complete. No beep or error codes are indicated. POST beeps, but no error codes are displayed. POST detected an error and displayed numeric error codes. The diagnostic test detected an error and displayed a FRU code. The configuration is not the same as the installed devices. Other symptoms (such as LCD display problems). Symptoms cannot be re-created. (Intermittent problems.) Go To Power Systems Checkout on page 30. Symptom-to-FRU Index on page 36, and then use the No Beep Symptoms table. Symptom-to-FRU Index on page 36, and then use the Beep Symptoms table. Symptom-to-FRU Index on page 36, and then use the Numeric Error Codes table. Running the Diagnostics on page 47. Checking the Installed Devices List on page 49. Symptom-to-FRU Index on page 36, and then use the Other Symptoms table. Use the customer reported symptoms and go to Symptom-to-FRU Index on page 36.
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FDD-1 represents an external diskette drive attached through the external diskette drive connector. FDD-2 represents the external diskette drive attached to the port replicator.
Attention Make sure the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. See Running the Diagnostics on page 47 for details. 1. Go to the advanced diagnostic mode by pressing Ctrl+A from the test menu of the Easy-Setup. 2. Click on Exit twice. 3. Click on FDD-1 or FDD-2 to start the test. 4. Insert the blank diskette when instructed and follow the instructions on the screen. 5. If the controller test detects an error, FRU code 10 appears. Replace the system board. 6. If the controller test runs without errors, the drive read/write tests start automatically. If a drive test detects an error, FRU code 50 for FDD-1 or 51 for FDD-2 appears. If the diskette itself is known to be good, replace the drive. 7. If the FDD-2 test detects an error, move the drive to the computer's diskette drive connector directly, if possible, and test it again as FDD-1. If no errors occur in the FDD-1 position, the drive is not defective. Go to Port Replicator Checkout on page 29 to isolate the port replicator problem.
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Note: When the Fn key is pressed, a black square briefly appears. If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a nondefective FRU: Reseat the keyboard cable. Replace the keyboard. Replace the system board. The following auxiliary input devices are supported for this computer: Numeric keypad Mouse (PS/2 compatible) External keyboard (with keyboard/mouse cable) If any of these devices do not work, reseat the cable connector and repeat the failing operation. If the problem does not recur, recheck the connector. If the problem is not corrected, replace the device and then the system board.
Memory Checkout
DIMM cards are available for increasing memory capacity.
DIMM No DIMM installed 8 MB 16 MB 32 MB 64 MB Displayed Value 32192 KB 40384 KB 48576 KB 64960 KB 97728 KB
Memory errors might stop system operations, show error messages on the screen, or hang the system. Use the following procedure to isolate memory problems. Note: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error. See Running the Diagnostics on page 47 for details. If memory problems occur intermittently, use the loop option to repeat the test. When the test detects an error, an error log is printed on the printer connected to the parallel port. See Displaying the Error Log on page 48 for more information.
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power shutdown. Isolate this problem by removing one of the devices, and use the computer under the same condition, and see whether a power shutdown occurs. Do this procedure for all devices to determine the cause.
You are here because the computer fails only when the AC Adapter is used: If the power problem occurs only when the port replicator is used, replace the port replicator. If the power-on indicator does not turn on, check the power cord of the AC Adapter for correct continuity and installation. If the operational charge does not work, go to Checking Operational Charging on page 31. Unplug the AC Adapter cable from the computer and measure the output voltage at the plug of the AC Adapter cable. See the following figure:
(16 - 10 V)
Pin 1 2 Voltage (V dc) +14.5 to +17.0 Ground
If the voltage is not within range, replace the AC Adapter. If the voltage is within the range, do the following: Replace the DC/DC card.
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Replace the system board. If the problem is not corrected, go to Undetermined Problems on page 46. If the voltage is not correct, go to the next step. Note: An audible noise from the AC Adapter does not always indicate a defect.
Checking Operational Charging: To check operational charging, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.
Perform operational charging. If the battery status indicator does not turn on, remove the battery pack and let it return to room temperature. Reinstall the battery pack. If the charge indicator still does not turn on, replace the battery pack. If the charge indicator still does not turn on, replace the DC/DC card. Then reinstall the battery pack. If the reinstalled battery pack is not charged, go to the next section.
Battery charging will not start until the Fuel-Gauge shows that less than 95% of the total power remains; with this condition the battery pack will charge to 100% of its capacity. This protects the battery pack from being overcharged or having a shortened life. Do the following: 1. Power off the computer. 2. Remove the battery pack and measure the voltage between battery terminals 1 (+) and 4 (). See the following figure:
3. If the voltage is less than +11.0 V dc, the battery pack has been discharged. Recharge the battery pack. In this case, the battery pack is over-discharged. It takes at least 2 hours to recharge the battery pack even if the indicator does not turn on. If the voltage is still less than +11.0 V dc after recharging, replace the battery. ThinkPad 560X (2640-60x, 70x)
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4. If the voltage is more than +11.0 V dc, measure the resistance between battery terminals 3 and 4. The resistance must be 4 to 30 K ohm. If the resistance is not correct, replace the battery pack. If the resistance is correct, replace the DC/DC card. If the problem persists, replace the system board.
If the voltage is correct, replace the system board. If the voltage is not correct, replace the backup battery. If the backup battery discharges quickly after replacement, replace the system board.
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See Running the Diagnostics on page 47 for details. 1. Run the system board test to verify the symptom. This test verifies the system board. If no error is detected, return to Checkout Guide on page 26. 2. If FRU code 10 appears, replace the system board. 3. Rerun the test to verify the fix. If this procedure does not correct the problem, go to Undetermined Problems on page 46.
If either the pointing stick or the click button do not work, do the following actions one at a time to correct the problem. Do not replace a nondefective FRU: Reseat the keyboard cables. Replace the keyboard. Replace the system board.
Standby Mode:
occurs:
The LCD backlight turns off. The hard disk drive motor stops. Events that cause the computer to enter standby mode: Standby is requested by the Fn key (Fn+F3). ThinkPad 560X (2640-60x, 70x)
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There has been activity under auto-standby in the ThinkPad Configurations program. The computer exits standby and resumes operation when any key is pressed.
Suspend Mode: In suspend mode, the following occurs, in addition to what occurs in standby mode:
The LCD is powered off. The hard disk drive is powered off. The CPU stops. Events that cause the computer to enter suspend mode: Suspend mode is requested by the Fn key (Fn+F4). The LCD is closed. The specified time has elapsed from the last operation with the keyboard, the TrackPoint III, the hard disk drive, the parallel connector, or the diskette drive; or the AC Adapter is plugged in. The time is specified by Suspend Timer in the ThinkPad Configurations program. The battery condition is low. The battery power indicator blinks orange. Either the PS2 OFF or PS2 SUSpend command is set in the ThinkPad Configurations program. Notes 1. In the ThinkPad Configurations program, the computer can be set to Will not suspend even if LCD is closed. 2. If the computer is powered on with ac power and it is used with one of the communication PC Cards, the computer enters standby mode; the PC Card and application program remain active. 3. The computer cannot enter suspend mode while a communication link is connecting. The following events cause the computer to resume operation from suspend mode: The LCD is opened. The real time clock alarm is signaled. The ring indicator (RI) is signaled by a serial device or PC Card device. The Fn key is pressed. An external keyboard key is pressed while the computer is operating with ac power. The computer also exits suspend mode when timer conditions are satisfied for entering hibernation mode.
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Hibernation Mode:
following occurs:
The system status, RAM, VRAM, and setup data are stored on the hard disk. The system is powered off. Note The computer cannot enter hibernation mode if it has been powered on with ac power and a communication PC Card is used. The following events cause the computer to enter hibernation mode: Hibernation mode is requested by the Fn key (Fn+F12). Timer conditions are satisfied in suspend mode. A critically low battery condition occurs. The PS2 HIBernation command is set in the ThinkPad Configurations program. The computer exits hibernation mode and resumes operation when the power-on switch is pressed. When power is turned on, the hibernation file in the boot record on the hard disk drive is read and system status is restored from the hard disk drive.
Port Replicator Power Overload: If a power shutdown occurs intermittently when PC Card devices are used with a port replicator, suspect an over-current problem. Some PC Card devices use much power; if the maximum usage of each device occurs simultaneously, the total current exceeds the limit, thereby causing a power shutdown. Isolate this problem by removing one of the devices, and use the computer under the same condition to see if a power shutdown occurs. Do this procedure for all devices to help determine the cause.
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Symptom-to-FRU Index
The symptom-to-FRU Index lists the symptoms and errors and the possible causes. The most likely cause is listed first. Note Perform the FRU replacement or actions in the sequence shown in the FRU/Action columns. If a FRU replacement did not solve the problem, put the original FRU back in the computer. Do not replace a nondefective FRU. This index can also help you determine the next possible FRUs to be replaced when servicing a computer. Numeric error codes show the errors detected in POST or system operation. In the following error codes, X can be any number. If no codes are available, use narrative symptoms. If the symptom is not listed, go to Undetermined Problems on page 46. Note For IBM devices not supported by diagnostic codes in the ThinkPad notebook computers, see the manual for that device.
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FRU / Action in Sequence 1. Go to Memory Checkout on page 28. 2. DIMM card. 3. Detach the expansion unit if attached to the computer. 4. System board. 1. Go to Memory Checkout on page 28. 2. Expansion unit or port replicator. 3. System board. 1. Set the password for hard disk drive.
158 (Hard disk password was not set even though the supervisor password is set.) 159 (Hard disk password is not set the same as the supervisor password.) 161 (Dead battery.)
1. Set the correct password for hard disk drive. 1. Go to Checking the Backup Battery on page 32. 2. Backup battery. 3. System board. 1. Set time and date. 2. System board. 1. Select OK in the error screen; then set the time and date. 2. Backup battery. 3. System board. 1. Check device configuration. 2. Hard disk drive assembly. 3. System board. 1. System board.
163 (Time and date were not set.) 173 (Configuration data was lost.)
174 (Configuration error: Perform Checking the Installed Devices List on page 49 before changing any FRUs.) 175, 177, 178 175: EEPROM CRC #1 error. 177: Supervisor password check sum error. 178: EEPROM is not functional. 183 (Incorrect password entered at the supervisor password prompt.)
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Symptom / Error 184 (Power-on password check sum error.) 185 (The startup sequence is not valid. Suspect that power was off when the startup sequence was being updated.) 186 190 (A depleted battery pack was installed when the power was on.) 191XX (PM initialization error.) 195 (The configuration read from the hibernation area does not match the actual configuration.) 196 (A read error occurred in the hibernation area of the hard disk drive.) 199XX (Resume error.) 1XX 2XX 201: Memory data error. 202: Memory line error 0015. 203: Memory line error 1623. 205: Memory test failure on on-board memory. 221: ROM to RAM remap error. 301, 303, 304, 305, 3XX (301: Keyboard error.)
FRU / Action in Sequence 1. Reset the power-on password in Easy-Setup. 1. Reset the startup sequence in Easy-Setup.
1. System Board. 1. Go to Checking the Battery Pack on page 31. 1. System board. 1. Check if the configuration was changed. For example, check if a DIMM card was added. 1. Run the hard disk drive test. 2. Hard disk drive. 1. System board. 1. System board. 1. Go to Memory Checkout on page 28. 2. DIMM card. 3. System board.
1. Go to Keyboard or Auxiliary Input Device Checkout on page 27. 2. Keyboard. 3. External numeric keypad. 4. External keyboard. 5. Keyboard/mouse cable. 6. System board.
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FRU / Action in Sequence 1. Go to Diskette Drive Checkout on page 27. 2. Diskette drive assembly. 3. Diskette. 4. System board. 1. Go to Diskette Drive Checkout on page 27. 2. Diskette. 3. Diskette drive assembly. 1. Go to Diskette Drive Checkout on page 27. 2. Diskette drive assembly. 3. System board. 1. Serial device. 2. Communication cable. 3. System board. 1. System board (infrared). 1. Hard disk drive. 2. System board.
11XX 1101: Serial_A test failure. 12XX 1201: Serial_B test failure. 17XX 1701: Hard disk controller failure. 1780, 1790: Hard disk 0 error. 1781, 1791: Hard disk 1 error. 24XX (2401: System board video error.) 808X 8081: PCMCIA presence test failure. (PCMCIA revision number also checked.) 8082: PCMCIA register test failure. 860X (Pointing device error when TrackPoint III is disabled.) 8601: System bus error8042 mouse interface. 8602: External mouse error. 8603: System bus error or mouse error.
1. System board.
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Symptom / Error 861X (Pointing device error when TrackPoint III is enabled.) 8611: System bus errorI/F between 8042 and IPDC. 8612: TrackPoint error. 8613: System board or TrackPoint error. I9990301 I9990302 I9990305 I9990301: Hard disk error. I9990302: Invalid hard disk boot record. I9990305: No bootable device.
FRU / Action in Sequence 1. Reseat the keyboard cable on the system board. 2. Keyboard. 3. External mouse. 4. System board.
1. Verify the operating system is installed on the hard disk drive. If not, install the operating system. 2. Reseat the boot device. 3. Verify the startup sequence for the correct boot device. 4. Verify the operating system is installed and operating correctly. 1. System board.
I9990303 (Bank2 flash ROM check sum error.) Other codes not listed above.
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Beep Symptoms
Symptom / Error Continuous beeps. One beep and a blank, unreadable, or flashing LCD. One beep, and the message Unable to access boot source. One long and two short beeps, and a blank or unreadable LCD. One long beep followed by four short beeps each time the power switch is operated. (System cannot power on due to low battery voltage.) One beep every second. (System is shutting down due to low battery voltage.) FRU / Action in Sequence System board. 1. Reseat the LCD connector. 2. LCD assembly. 3. System board. 1. Boot device. 2. System board. 1. System board. 2. LCD assembly. Connect the AC Adapter or install a fully charged battery.
Connect the AC Adapter or install a fully charged battery. (Allow the system to completely shut down before changing the battery.) POST error. See Numeric Error Codes on page 36. System board.
Two short beeps with error codes. Two short beeps with blank screen.
No Beep Symptoms
Symptom / Error No beep, power-on indicator not on, and a blank LCD during POST. FRU / Action in Sequence 1. Go to Power Systems Checkout on page 30. 2. DC/DC card. 3. System board. 4. Check the power outlet. DC/DC card. System board. DC/DC card. System board. 1. Turn the volume up and check the speaker. 2. Speaker. 3. System board.
No beep, power-on indicator on, and a blank LCD during POST. No beep, power-on indicator on, and a blinking cursor only during POST. No beep during POST but system runs correctly.
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Function-Related Symptoms
Symptom / Error The system does not suspend or resume when the LCD is closed or opened. FRU / Action in Sequence 1. Go to Suspend Mode on page 34, and check that the computer can enter suspend mode. 2. Boot an operating system and press Fn+F4. If the computer enters suspend mode, suspect that the application program is not working properly. 3. LCD assembly. 4. System board. Go to Checking the Battery Pack on page 31 and see the note. Go to Memory Checkout on page 28. Go to Checking the Installed Devices List on page 49. Go to Intermittent Problems on page 45.
The battery Fuel-Gauge does not go higher than 90%. The memory count (size) appears different from actual size. The system configuration does not match the installed devices. The system hangs intermittently.
Indicator-Related Symptoms
Symptom / Error The indicator incorrectly remains off or on, but system runs correctly. The battery power status indicator blinks from green, yellow, to orange. FRU / Action in Sequence System board. DC/DC card. 1. Check that a correct battery is installed. 2. Battery pack. 3. DC/DC card. 4. System board. DC/DC card. Battery pack. System board.
The battery indicator does not turn on when the battery is installed.
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Infrared-Related Symptoms
Symptom / Error Unable to communicate using the Infrared (IR) Port. FRU / Action in Sequence 1. Make sure the setup for the IR is correct. Use the ThinkPad Configurations utility. 2. Make sure there are no fluorescent lights near the computer. The computer may receive optical noise from the fluorescent light. 3. Run the advanced diagnostic test. If an error occurs and a FRU code is displayed, replace the parts shown by the FRU code.
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LCD-Related Symptoms
Important The TFT LCD for the notebook computer contains over 921,000 thin-film transistors (TFTs). A small number of missing, discolored, or lighted dots (on all the time) is characteristic of TFT LCD technology, but excessive pixel problems can cause viewing concerns. The LCD should be replaced if the number of missing, discolored, or lighted dots in any background is 21 or more.
Symptom / Error No beep, power-on indicator on, and a blank LCD during POST. LCD backlight not working. LCD too dark. LCD brightness cannot be adjusted. LCD contrast cannot be adjusted. LCD screen unreadable. Characters missing pels. Screen abnormal. Wrong color displayed. LCD has extra horizontal or vertical lines displayed. 1. See important note for LCD-Related Symptoms. 2. Reseat all LCD connectors. 3. LCD assembly. 4. System board. LCD assembly. FRU / Action in Sequence 1. DC/DC card. 2. System board. 1. Reseat the LCD connectors. 2. LCD assembly. 3. System board.
Peripheral-Device-Related Symptoms
Symptom / Error The external monitor does not work correctly. FRU / Action in Sequence Connect the external monitor to another PC. If the monitor works fine, replace the system board. If not, replace the external monitor. 1. 2. 3. 4. Run printer self-test. Parallel port wrap test. System board. Printer cable.
Printer problems.
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Power-Related Symptoms
Symptom / Error Power shuts down during operation. FRU / Action in Sequence 1. Go to Power Systems Checkout on page 30. 2. Battery pack. 3. Remove the battery pack and let it cool for 2 hours. 4. DC/DC card. 5. System bard. 6. Check the power outlet. 1. Press the power shutdown switch. 2. DC/DC card. 3. System board.
The system does not power off. (See Power Shutdown Switch on page 25.)
Other Symptoms
Symptom / Error Errors occur only when the port replicator is used. PC Card slot pin is damaged. FRU / Action in Sequence See Port Replicator Checkout on page 29. PC Card slot assembly.
Note: If you cannot find a symptom or an error in this list and the problem remains, see Undetermined Problems on page 46.
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing the intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRUs. 3. If any error is detected, replace the FRU shown by the FRU code. Rerun the test to verify that no more errors exist.
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Undetermined Problems
You are here because the diagnostic tests did not identify which adapter or device failed, installed devices are incorrect, a short circuit is suspected, or the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate nondefective FRUs). Verify that all attached devices are supported by the computer. Verify that the power supply being used at the time of the failure is operating correctly. (See Power Systems Checkout on page 30): 1. Power off the computer. 2. Visually check the attached devices and power supply for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: a. Non-IBM devices. b. Devices attached to the port replicator. c. Printer, mouse, and other external devices. d. Battery pack. e. Hard disk drive. f. External diskette drive. g. DIMM. h. PC Cards. 4. Power on the computer. 5. Determine if the problem has changed. 6. If the problem does not remain, reconnect the removed devices one at a time until you find the failing FRU. 7. If the problem remains, replace the following FRUs one at a time. Do not replace a nondefective FRU. a. System board. b. LCD assembly.
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Use either the TrackPoint III or the cursor move keys to interact with the tests. The Enter key works the same as selecting the OK icon to reply OK. 1. Press and hold F1; then power on the computer. Hold F1 down until the Easy-Setup window appears. 2. Click on Test. The basic diagnostic menu window appears. 3. Click on a device to run the test. The test progress screen appears; then OK appears under the tested device icon when the test ends without any errors. 4. Start the Advanced Diagnostic test by pressing Ctrl+A on the basic diagnostic menu screen. The ThinkPad FRU connections window appears. 5. Click on Exit or press the Esc key. The keyboard test window appears. 6. When you press a key, a mark appears or disappears on the corresponding key position on the screen. Repeat this step for any keys that need to be tested. You can run the keyboard test if you press Ctrl+K key at the advanced diagnostic test mode. 7. To exit the keyboard test, click on Exit or press Ctrl+Break. The Advanced Diagnostics window appears:
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8. Click on a device to test it, or click on Test All to test all devices. Click on Looptest to run the tests in a repeated loop. The loop option menu window appears. Click on a device; the mark appears beside the selected device. Repeat this step to select multiple devices. Click on OK to start the diagnostic loop. If no device is selected, all devices tests are looped. 9. To exit the loop, keep pressing Ctrl+Pause until the test exits. A beep sounds to notify that the exit interrupt is sensed by the test program. Press Esc to exit from the loop test.
1 2
Click on to run the test. Follow the instructions on the screen. OK appears if the test passed, but three lines of error codes appear if the test failed. The defective FRU is the system board. Use cable number 2 for an external USB port, such as a port replicator or a docking station.
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Use the following procedure to display the errors: 1. 2. 3. 4. Enter the advanced diagnostic test. Press Ctrl+E. The error log appears. To exit the screen, click on Exit or press Esc key.
The error log is not saved when system power is turned off.
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The device ID and error code indicate the detailed portion of the FRU that caused the error. If replacing a FRU does not correct the problem, see the device ID or error code from the previous failure. If they have changed, the cause might be that the new FRU is detective or that the FRU was incorrectly installed.
Device ID: If an error is detected by the diagnostic tests, a three-digit device ID is displayed, indicating the suspected device.
Icon Device ID 001 003 007 086 002 Suspected Device System board Keyboard Math coprocessor Pointing device Memory
050
Display
017
50
Icon
Device ID 006
Suspected Device External diskette drive or FDD connector of the computer External diskette drive or FDD Connector of the port replicator PCMCIA
066
080
088
009
Parallel port
011, 012
Serial port
154
155
103
150
Audio (ESS)
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If an error is detected by the diagnostic tests, a four-digit FRU code is displayed. The FRU code indicates two suspected FRUs. Replace the FRU that is indicated by the two leftmost digits first; then replace the FRU that indicated by the two rightmost digits. No FRU is assigned to code 00. If only one FRU is suspected, the other FRU code is filled with zeros. See the reference page before replacing the FRU.
FRU Code 10 30 32 33 40 45 50 51 60 72 74 FRU System board Reserved External keyboard External mouse LCD assembly External monitor 1. Reseat the diskette drive (FDD-1) 2. Diskette drive (FDD-1) 1. Reseat the diskette drive (FDD-2) 2. Diskette drive (FDD-2) 1. Reseat the hard disk drive 2. Hard disk drive PC Card slot assembly Universal serial bus
FRU Codes:
If the problem persists after replacement of the FRUs, go to Undetermined Problems on page 46.
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Status Indicators
The system status indicators show the current computer status in different colors (green and orange):
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Symbol 1 Battery
Meaning The battery is fully charged. The battery is charging. The battery needs charging. Data is read from or written to the hard disk drive. The numeric keypad on the keyboard is enabled. Caps lock mode is enabled. Arrow keys can be used as screen-scroll function keys. Suspend mode Entering suspend mode Power on
Orange
3 Numeric Lock
Green
4 Caps Lock
Green
5 Scroll Lock
Green
6 Suspend Mode
7 Power On
Green
Password Combinations
When the power-on password (POP), hard disk password (HDP), and supervisor password (PAP) are used, the following situations may occur: Note: The Model 560X supports three passwords.
When POP is the same as HDP-1 or HDP-2 The POP prompt appears, but one of the HDP prompts does not appear. When POP is not the same as HDP-1 and HDP-2 The POP, HDP-1 and HDP-2 prompts all appear. PAP and HDP-1 or HDP-2 When PAP is used, HDP-1 or HDP-2 are enabled automatically, but no HDP prompt appears. HDP-1 and HDP-2 are set the same as PAP.
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Fn Key Combinations
The following table shows the Fn key and function key combinations and their corresponding functions. The Fn key works independently from the operating system. The operating system obtains status through the system management interface to control the system.
Fn + F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 Description Reserved Fuel-Gauge display on or off Standby mode invocation Suspend mode invocation Reserved Reserved Switching between the LCD and an external monitor Reserved Reserved Reserved Switching the power management mode (High Performance, Automatic, and Customized) Hibernation invocation
F12
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Description 560 11.3-inch, 256 colors, 800600 pixel DSTN color LCD 12.1-inch, 64K colors, 800600 pixel TFT color LCD 560E 11.3-inch, 64K colors 800600 pixel DSTN color LCD 12.1-inch, 256K colors, 800600 pixel TFT color LCD 560X 12.1-inch, 64K colors 800600 pixel DSTN color LCD 12.1-inch, 256K colors, 800600 pixel TFT color LCD
810 MB, 2.5-inch, IDE interface 1.08 GB, 2.5-inch, IDE interface 2.1 GB, 2.5-inch, IDE interface 560E 2.1 GB, 2.5-inch, IDE interface 560X 2.1 GB, 2.5-inch, IDE interface 4.0 GB, 2.5-inch, IDE interface I/O Port Headphone Microphone Port replicator 16-bit audio Internal speaker Internal microphone Mechanical volume 560 IrDA 1.0 560E /560X IrDA 1.1 PCMCIA One Type-III or two Type-II
Audio
Infrared Transfer
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Important Notice
This computer uses special nylon-coated screws with the following characteristics: They maintain tight connections. They do not easily come loose, even with shock or vibration. They need additional force to tighten. They should be used only once. Do the following when you service this machine: Keep the screw kit (P/N 12J0808) in your tool bag. Always use new screws. Use a torque screwdriver if available.
Screw Information:
The following types of screws are used in this machine. Use the correct screw in the Screw Kit (P/N 12J0808) when you replacing any FRUs.
Screw No. 1 Screw Type of Head Pan Color Black Length (mm) 6.5
Pan
Black
11.5
Flat
Black
3.5
Pan
Brass
2.5
Hex
Silver
7.0
6 7
Pan Flat
Black Brass
2.5 5.5
8 9
Flat Pan
Brass Black
3.0 3.5
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To replace the battery, connect the battery connector using a small screwdriver; then insert it into the computer.
Step 1 Screw No. (See page 59) 1 Qty 1 Torque 4 kgcm
When replacing: Make sure you use the correct screw, and tighten it firmly to the torque shown in the table if you have a torque screwdriver. Never use a screw that you removed. Use a new one. Make sure the screw is tightened firmly (see Screw Tightening Information on page 22 if you do not have a torque screwdriver).
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Step 1
Qty 1
Torque 4 kgcm
When replacing: Make sure you use the correct screw, and tighten it firmly to the torque shown in the table if you have a torque screwdriver. Never use a screw that you removed. Use a new one. Make sure the screw is tightened firmly (see Screw Tightening Information on page 22 if you do not have a torque screwdriver).
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62
1040 Frame
Battery Pack (1030)
Step 1 2
Qty 2 12
When replacing: Make sure you use the correct screw, and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver. Never use a screw that you removed. Use a new one. Make sure the screws are tightened firmly (see Screw Tightening Information on page 22 if you do not have a torque screwdriver).
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The LCD release latch is easily disassembled, see the following if you need to reassemble:
Notes Be careful not to remove the Esc key when you remove the frame. If the Esc key is removed, replace it as shown:
When replacing the frame, verify the TrackPoint III click buttons function correctly. (If the frame is not in place, the click buttons will not function.)
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Note: When replacing the frame, verify the TrackPoint III click buttons function. (If the frame is not in place, the click buttons will not function.)
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Step 1 2 3
Qty 2 2 1
When replacing: Make sure you use the correct screw, and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver. Never use a screw that you removed. Use a new one. Make sure the screws are tightened firmly (see Screw Tightening Information on page 22 if you do not have a torque screwdriver).
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1070 Speaker
Battery Pack (1030) Frame (1040) Keyboard Unit (1050)
68
Step 1 5
Qty 1 2
When replacing: Make sure you use the correct screw, and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver. Never use a screw that you removed. Use a new one. Make sure the screws are tightened firmly (see Screw Tightening Information on page 22 if you do not have a torque screwdriver).
69
Step 1
Qty 4 4 kgcm
When replacing: Make sure you use the correct screw, and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver. Never use a screw that you removed. Use a new one. Make sure the screws are tightened firmly (see Screw Tightening Information on page 22 if you do not have a torque screwdriver).
70
Step 1 2
Qty 6 2
When replacing: Make sure you use the correct screw, and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver. Never use a screw that you removed. Use a new one. Make sure the screws are tightened firmly (see Screw Tightening Information on page 22 if you do not have a torque screwdriver).
71
Step 4
Qty 3
Torque 4 kgcm
When replacing: Make sure you use the correct screw, and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver. Never use a screw that you removed. Use a new one. Make sure the screws are tightened firmly (see Screw Tightening Information on page 22 if you do not have a torque screwdriver).
72
73
Step 2
Qty 3
Torque 3 kgcm
When replacing: Make sure you use the correct screw, and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver. Never use a screw that you removed. Use a new one. Make sure the screws are tightened firmly (see Screw Tightening Information on page 22 if you do not have a torque screwdriver).
74
The LCD front cover has several latches. Release the latches as shown in step 3 . The DSTN LCD has two slide knobs in step 4 .
When replacing: Make sure that all eight latches are engaged properly. Make sure that the slide knobs work correctly.
75
DSTN Panel
Step 1
Qty 4
Torque 3 kgcm
When replacing: Make sure you use the correct screw, and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver. Never use a screw that you removed. Use a new one. Make sure the screws are tightened firmly (see Screw Tightening Information on page 22 if you do not have a torque screwdriver).
76
TFT Panel
TFT LCD Note To distinguish the TFT 1 panel from the TFT 2 panel, disassemble the panel and note its characteristics. TFT 1 (P/N 12J1704)
Step 1
Qty 4
Torque 3 kgcm
When replacing: Make sure you use the correct screw, and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver. Never use a screw that you removed. Use a new one. Make sure the screws are tightened firmly (see Screw Tightening Information on page 22 if you do not have a torque screwdriver).
77
Step 1
Qty 4
Torque 3 kgcm
When replacing: Make sure you use the correct screw, and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver. Never use a screw that you removed. Use a new one. Make sure the screws are tightened firmly (see Screw Tightening Information on page 22 if you do not have a torque screwdriver).
78
DSTN Panel
Step 2
Qty 3
Torque 3 kgcm
When replacing: Make sure you use the correct screw, and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver. Never use a screw that you removed. Use a new one. Make sure the screws are tightened firmly (see Screw Tightening Information on page 22 if you do not have a torque screwdriver).
79
TFT Panel
Step 2
Qty 2
Torque 3 kgcm
When replacing: Make sure you use the correct screw, and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver. Never use a screw that you removed. Use a new one. Make sure the screws are tightened firmly (see Screw Tightening Information on page 22 if you do not have a torque screwdriver).
When replacing: Align the LCD connector to the inverter card to ensure a good connection.
80
DSTN or TFT 1
1 3 2 : LCD cable 4 : Hinges
Step 1 3
Qty 2 3
When replacing: Make sure you use the correct screw, and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver. Never use a screw that you removed. Use a new one. Make sure the screws are tightened firmly (see Screw Tightening Information on page 22 if you do not have a torque screwdriver).
81
82
TFT 2
1 3 2 : LCD cable 4 : Hinges
Step 1 3
Qty 2 3
When replacing: Make sure you use the correct screw, and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver. Never use a screw that you removed. Use a new one. Make sure the screws are tightened firmly (see Screw Tightening Information on page 22 if you do not have a torque screwdriver).
83
84
85
Bottom View
1 2 3 4 5 System-Expansion Connector Power Shutdown Switch Memory Slot Memory-Slot Cover Battery Pack Latch
86
Rear View
1 2 3 4 5 6 7 8 9 1 Security Keyhole Power Switch IR Port External Diskette Drive Connector External Monitor Connector Parallel Connector Serial Connector Universal Serial Port External-Input-Device Connector Power Jack
87
88
Note for the TFT LCD: There are two TFT LCD panels: TFT 1 and TFT2. Both panels are interchangeable, so you can use either panel when replacing (see page 77 for more information).
Index 1 System Unit LCD Assembly (12.1 DSTN) See LCD FRU (DSTN) on page 90. LCD Assembly (12.1 TFT 1) See TFT 1 (12J1704) on page 91. LCD Assembly (12.1 TFT 2) See TFT 2 (12J1706) on page 92. Frame Keyboard (see keyboard section) TrackPoint III Cap Speaker EMI Bracket I/O System Board (200 MHz) System Board (233 MHz) Card-Bus Slot Rubber Cap I/O EMI Spring Base Cover DIMM Cover PC Card Cover Backup Battery FDD Connector Cover Power Switch HDD Bracket Hard Disk Drive (2.1 GB) Hard Disk Drive (4.0 GB) HDD Flexible Cable DC/DC Card Keyboard Sheet Battery Pack External FDD (2-mode) External FDD (3-mode) External FDD Cable AC Adapter (56W) 2-pin 3-pin Screw Cap Screw Cap, rear
12J1699 12J1704 12J1706 12J1697 84G6536 46H4133 05K4643 12J1693 12J1694 12J1696 46H4151 46H4145 12J1690 46H4131 12J1691 12J1695 12J1692 46H4138 46H4137 83H7080 83H7085 05K2615 05K3112 46H4150 46H4144 10H4056 39F2086 39F2077 11J8974 11J8956 66G5046 11J8919
2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22
89
Index 1 2 3 4 5 6 7
System Unit LCD Cover Set Control Knob LCD Panel Inverter Card Shield Sheet LCD Cable Hinges
90
Index 1 2 3 4 5 6 7
System Unit LCD Cover Set Control Knob LCD Panel Inverter Card Shield Sheet LCD Cable Hinges Hinge Spacer
91
TFT 2 (12J1706)
Index 1 2 3 4 5 6 7
System Unit LCD Cover Set Control Knob LCD Panel Inverter Card Shield Sheet LCD Cable Hinges
92
Keyboard
Arabic Belgian Canadian French Danish Dutch French German Greek Hebrew Italian Japanese Korean Latin Spanish Norwegian Portuguese Russian Spanish Swedish or Finnish Swiss Turkish U.K. English U.S. English 97H3886 97H3884 97H3891 97H3879 97H3878 97H3876 97H3875 97H3889 97H3887 97H3877 97H3893 97H3894 97H3890 97H3881 97H3885 97H3892 97H3880 97H3883 97H3882 97H3888 97H3874 97H3873
93
Options
Notes 1. When you replace the AC Adapter, use the one for the country you are in even if the computer is from a different country. 2. The warranty for the system unit does not apply to all options.
Headset 810 MB Hard Disk Drive Assembly 1.08 GB Hard Disk Drive Assembly 2.1 GB Hard Disk Drive Assembly 4.0 GB Hard Disk Drive Assembly Microphone PS/2 Miniature Mouse ThinkPad 560 Port Replicator ThinkPad 380 Port Replicator DIMM 8 MB DIMM 16 MB DIMM 32 MB DIMM 64 MB Interface Cable to System for Keyboard Interface Cable to Keyboard for Keypad Mini-DIN to Mini-DIN Cable 85G1529 39H2220 39H2221 83H7080 83H7085 66G7871 95F5723 12J1602 11J9000 42H2767 42H2768 42H2769 42H2817 84G2531 84G2532 84G6474
94
Numeric Keypad
Belgian Canadian French Danish Dutch French German Greek Hebrew Icelandic Italian Japanese Norwegian Spanish Swedish or Finnish Swiss French Swiss German Turkish U.K. English U.S. English 95F5741 95F5466 95F5467 95F5467 95F6313 95F6314 95F5467 95F5741 95F5467 95F6316 79F6401 95F5467 95F6315 95F5468 95F5711 95F5715 95F5467 95F5741 95F5741
Black Keypad
French German Italian Norwegian Swedish U.K. English U.S. English 84G6286 84G6280 84G6292 84G6310 84G6304 84G6298 84G2530
Black Keyboard
French German Italian Norwegian Swedish U.K. English U.S. English 84G6285 84G6279 84G6291 84G6309 84G6303 84G6297 84G2529
Accessories
Keyboard/Mouse Cable 54G0444
Tools
Tri-Connector Wrap Plug PC Test Card Audio Wrap Cable USB Parallel Test Cable Screwdriver Kit Torque Screwdriver 5mm Socket Wrench Screwdriver ThinkPad Hardware Maintenance Diskette Version 1.40 (See Maintenance Diskette Download on 72X8546 35G4703 66G5180 05K2580 95F3598 05K4695 05K4694 05K4693
page 55.)
95
Power Cords IBM power cords for a specific country are usually available only in that country:
Bahamas, Barbados, Bermuda, Bolivia, Canada, Cayman Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Korea (South), Mexico, Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan, Thailand, Trinidad (West Indies), United States of America, Venezuela Abu Dhabi, Albania, Antigua, Bahrain, Brunei, Dubai, Fiji, India, Ireland, Kenya, Kuwait, Macao, Malaysia, Nigeria, Oman, People's Republic of China (including Hong Kong), Qatar, Singapore, United Kingdom Austria, Belgium, Bulgaria, Chile, Czech Republic, Denmark, Egypt, Finland, France, Germany, Greece, Hungary, Iceland, Indonesia, Israel, Italy, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland, Turkey, former Yugoslavia Japan Argentina, Australia, New Guinea, New Zealand, Papua, Paraguay, Uruguay Bangladesh, Pakistan, South Africa, Sri Lanka
13H5267
13H5270
96
Argentina, Australia, New Guinea, New Zealand, Papua, Paraguay, Uruguay Bahamas, Barbados, Bermuda, Bolivia, Canada, Cayman Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Korea (South), Mexico, Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan, Trinidad (West Indies), United States of America, Venezuela Austria, Belgium, Bulgaria, Czech Republic, Egypt, Finland, France, Germany, Greece, Hungary, Iceland, Indonesia, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Turkey, former Yugoslavia Denmark Bangladesh, Pakistan, South Africa, Sri Lanka Abu Dhabi, Albania, Antigua, Bahrain, Brunei, Dubai, Fiji, India, Ireland, Kenya, Kuwait, Macao, Malaysia, Nigeria, Oman, People's Republic of China (including Hong Kong), Qatar, Singapore, United Kingdom Thailand Switzerland Chile, Italy Israel
25H2209
97
Argentina, Australia, Papua New Guinea, New Zealand, Paraguay, Uruguay Bahamas, Barbados, Bermuda, Bolivia, Canada, Cayman Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Mexico, Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan, Trinidad (West Indies), United States of America, Venezuela Austria, Belgium, Bulgaria, Czech Republic, Egypt, Finland, France, Germany, Greece, Hungary, Iceland, Indonesia, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Turkey, former Yugoslavia Denmark Bangladesh, Pakistan, South Africa, Sri Lanka Abu Dhabi, Albania, Antigua, Bahrain, Brunei, Dubai, Fiji, India, Ireland, Kenya, Kuwait, Macao, Malaysia, Nigeria, Oman, People's Republic of China (including Hong Kong), Qatar, Singapore, United Kingdom Japan Switzerland, Liechtenstein Chile, Ethiopia, Italy, Libya Israel Korea Thailand
76H3518
98
Notices
References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any of the intellectual property rights of IBM may be used instead of the IBM product, program, or service. The evaluation and verification of operation in conjunction with other products, except those expressly designated by IBM, are the responsibility of the user. IBM may have patents or pending patent applications covering subject matter in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to the IBM Director of Licensing, IBM Corporation, 500 Columbus Avenue, Thornwood, NY 10594, U.S.A.
Trademarks
The following terms are trademarks of the IBM Corporation in the United States or other countries or both: IBM FaxConcentrator PS/2 ThinkPad TrackPoint TrackPoint III Microsoft, Windows, and the Windows 95 flag logo are trademarks or registered trademarks of Microsoft Corporation. Pentium, MMX, ProShare, LANDesk, and and ActionMedia are trademarks or registered trademarks of Intel Corporation in the U.S. and other countries. Other company, product, and service names, which may be denoted by a double asterisk (**), may be trademarks or service marks of others.
99
IBM
S 5L-1768-