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    Citizen's Charter - VSU Garden Beach Resort

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    visayasstateu
    The document provides information on the use of facilities at the VSU Garden Beach Resort, including: - Requirements for using different facilities like the swimming pool and floating cottages - Schedule of availability of facilities from 8am-10pm Monday to Thursday/Sunday and 8am-11pm Friday to Saturday - Rates for daily entrance fees, pool usage, kiosks/cottages, floating cottages, function hall, and view deck both for exclusive and non-exclusive use - Reservation fees and procedures for availing of the facilities which takes around 15 minutes and involves registering at the information counter and paying for services.

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    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd

    Citizen's Charter - VSU Garden Beach Resort

    Uploaded by

    visayasstateu
    3K views3 pages
    The document provides information on the use of facilities at the VSU Garden Beach Resort, including: - Requirements for using different facilities like the swimming pool and floating cottages - Schedule of availability of facilities from 8am-10pm Monday to Thursday/Sunday and 8am-11pm Friday to Saturday - Rates for daily entrance fees, pool usage, kiosks/cottages, floating cottages, function hall, and view deck both for exclusive and non-exclusive use - Reservation fees and procedures for availing of the facilities which takes around 15 minutes and involves registering at the information counter and paying for services.

    Original Description:

    How to avail of services at the VSU Beach Resort

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    The document provides information on the use of facilities at the VSU Garden Beach Resort, including: - Requirements for using different facilities like the swimming pool and floating cottages - Schedule of availability of facilities from 8am-10pm Monday to Thursday/Sunday and 8am-11pm Friday to Saturday - Rates for daily entrance fees, pool usage, kiosks/cottages, floating cottages, function hall, and view deck both for exclusive and non-exclusive use - Reservation fees and procedures for availing of the facilities which takes around 15 minutes and involves registering at the information counter and paying for services.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    3K views3 pages

    Citizen's Charter - VSU Garden Beach Resort

    Uploaded by

    visayasstateu
    The document provides information on the use of facilities at the VSU Garden Beach Resort, including: - Requirements for using different facilities like the swimming pool and floating cottages - Schedule of availability of facilities from 8am-10pm Monday to Thursday/Sunday and 8am-11pm Friday to Saturday - Rates for daily entrance fees, pool usage, kiosks/cottages, floating cottages, function hall, and view deck both for exclusive and non-exclusive use - Reservation fees and procedures for availing of the facilities which takes around 15 minutes and involves registering at the information counter and paying for services.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 3

    CITIZENS CHARTER VISAYAS STATE UNIVERSITY

    Vision:

    Center of excellence in education and research in agriculture and allied fields in the Visayas. Attainment of the highest quality of human capital and scientific knowledge for the sustained growth and development of agriculture, fisheries, forestry and agro-industries.

    Mission:

    USE OF VSU GARDEN BEACH RESORT FACILITIES VSU, Visca, Baybay, Leyte Manager: Ms. Wenifreda T. Oclinaria Tel Nos. 335-2602/2061/1153
    The VSU Garden Beach Resort Management reserves the right to allow or not any customers to use the VSU Garden Beach Resort facilities who do not comply the requirements and follow the rules and regulations of the resort. For better service to its valued customers, an organized system and procedures are established.

    USE OF FACILITIES AT THE VSU GARDEN BEACH RESORT I. REQUIREMENTS a. Swimming Pool 1. Wearing of appropriate swimming pool apparel Swimsuit for females Swimming trunks for males

    2. Taking a shower before using the pool 3. Accompanying responsible adult for children b. Floating Cottage 1. Signing of a waiver 2. Accompanying responsible adult/swimmer for children c. View Deck 1. Accompanying responsible adult for children 5 years and below II. SCHEDULE OF AVAILABILITY OF FACILITIES Monday to Thursday and Sunday: Friday, Saturday and Holiday: 8:00 AM to 10:00 PM 8:00 AM to 11:00 PM

    III.

    RATES a. Daily Rate Non- Exclusive 1. Entrance Fee/head 2. Use of Swimming Pool Children (10years and below) Adult (VSU Employees & students) Non- VSU employees & students 3. Kiosks/Cottages Social Park Area Swimming Pool Area 4. Floating Cottage Group usage/hour Individual usage/head 5. Function Hall 6. View Deck Exclusive 1. Social Park Area 2. Swimming Pool Area 3. Riverside Area b. Reservation Fee Minimum Down Payment Non-Exclusive (percentage of the daily rate) Exclusive (percentage of the amount) 50% 50 % 4,500.00 6,000.00 2,000.00 P 10.00

    25.00 50.00 75.00

    200.00 250.00

    100.00 25.00 2,500.00 800.00

    c. Corkage Fee Alcoholic Drinks/bottle Softdrinks: Per bottle Per case d. Broiling/BBQ-ing/Grilling Services Pork/Chicken per kilo Fish per kilo e. Sound System (Vdeoke) per hour f. Rental Swimming Pool Apparel per piece Swimming Pool Apparels for sale available

    10.00 2.00 20.00

    10.00 5.00 100.00 25.00

    IV.

    PROCEDURES IN THE AVAILMENT OF FACILITIES CLIENT/ CUSTOMER Registers at the information counter of the resort PERSON INCHARGE Resorts Staff

    STEP 1

    ACTIVITY Assesses the services needed, computes payments, checks the requirements, issues the payment slip and ushers the customers/clients Collects the payments and issues the official receipt

    DURATION 10 minutes

    Pays for the use of facilities

    5 minutes

    Resorts Staff

    For complaints, contact Ms. Wenifreda T. Oclinaria at telephone numbers 3352602/2061/1153 and/or Dr. Roberto C. Guarte at 563-7108/335-2602.

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