Nonviolent Communication - Four D's of Disconnection

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The Four Ds of Disconnection

Inspired by the work of Marshall Rosenberg and Lucy Leu


Each of the 4 Ds is a tragic expression of an unmet need.
Category

DIAGNOSIS
Who is what?

Meaning
Behavior/Example

Form


Judging, labeling
"You are lazy and only care about
criticizing

yourself!


You are ____________.

DENIAL OF
Denial of choice
RESPONSIBILITY blaming
Who is to blame?

"I have to do what the boss says!"

You have to _________.

DEMAND
Who has power?

"Get that proposal out by 5 pm!


(or else you will be suspended)

Do _______ or else!

Implies threat
of punishment

DESERVE
Links behavior
Who deserves what? with punishment
and/or reward

"If you don't get that project done,


don't bother coming in tomorrow!" If _________, then _______.

Exercise:
1. Write down at least one example of each of the 4 Ds of Disconnection that you have heard recently.
2. Write down how you feel right now in response to each example. Link your feeling to your need.
3. Write down an empathic guess of what the person might have been feeling and needing when they said what you heard.
Example:
1. You are lazy and only care about yourself!
2. I feel sad and frustrated because I have a need to be seen as a caring person.
3. Are you feeling frustrated because you value cooperation?
2008 peaceworks jim and jori manske radicalcompassion.com

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