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Welcome To The UK-Dec 2013
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1
Copyright 2011 Tata Consultancy Services
Limited
WelcometotheUK
Note:ThisdocumentprovidesasareadyreckonerforexpatriateassociatestravellingintoUK.Thisdocumentwillbe
updatedeverymonthinlinewiththechangeinpolicies.Forclarificationonanychangesinpoliciesdefinedinthis
document,youcancheckwithyourISUHROfficer.
Welcome
to the UK!
2
Agenda
TCSintheUK
Onboardingformalities
Ultimatix processes,Bankaccount,NI,Insurance&NHS
Thingstoknow
HMRCrequirements;Expatscompensation&paymodel
Leavepolicy&HouseRentAllowancepolicy
EmployeeDiscountScheme,EmployeeAssistanceProgramme
HRinitiatives
Keycontacts
Health&SafetyintheUK
Workplacebehaviours
3
TCSinUK&I
Diverseworkforcesharingacommonvisionandcorevaluesto
sustainingourcompetitiveedge
39 Nationalities
21.4%ofthetotalUK
workforcearewomen
Diversity
Over9000 associatesacross
UK&I
Over65locations
Supporting200customers
Employee Base
StartedintheUKin1975
4
Copyright 2011 Tata Consultancy Services
Limited
Onboardingformalities
5
UpdateyourPersonalDetailsin
associateservices>HRManagement>MyProfile
Address&Telephone
BankAccountDetails(OverseasBankDetails)
DependantDetails
UpdateNINumber
GESSforOnsiteReportingForm(checkyourworklist)
SeeKnowmax >MyHR
>UnitedKingdom>UK>
ExpatriateAssociates
Policies
DeputationManuals
WhatswhereonUltimatix
*PleaseensurethatyoucheckyourTCSmails(webmail)
onaregularbasisforallcommunicationandinformation!
6
Onsitereporting Steps
Updateyourworklocation,address&telephonenumber
Submitandtracknotificationtillcompletion
GotoUltimatix >>GESS>>FYAtabandopenthenotification
GivedateofarrivalinUK(notallocationstartdateorreportingtoproject),emailID&
location
Ensureyourworkpermitandvisadocumentisuploadedonthesystem
(coverpage,firstandlastpageofpassport,visamustbevalidatedbymanagerandhavethefollowing
mandatorydetails Managersname,employeenumber,signature,designationanddateofvalidation)
Step 3
Step 2
Step 1
Step 4
*AftercompletingyourreportingthenotificationgoestotheOnsiteBRMforapproval.Postapprovalallow24/48hrs
forthisdatatogetreflected
IfOnsiteArrivalformisnotfoundintheworklist:
CheckstatusofyourOverseasDeputationprocessthroughthelinkUltimatix GESSTravelmodule
TrackMyWorkflows ItemType(OverseasDeputation)toseeifanynotificationispendingwithbasebranchTravel
Admin/FDFU
Kindlysendanemailtothestakeholdertoclearthenotification
Reportingformwillflowintoyourworklistoncethesenotificationsarecleared
7
OpeningaBankAccount
YoucanopenanaccountintheUKwithanybankforallowancepaymentsandtoclaimreimbursements
Opening yourBankAccountintheUK
ItissimpleandeasytoopenanaccountatthenearestorpreferredbankonceyouareintheUK.Pleasedropane
[email protected]
,whowillshareatemplatewithyouwhichwillincludeallthedetailsrequired
FillupallthedetailsandemailthetemplatebacktotheHelpdesk,whowillissueyouaTCScoverletter
Arrangeanappointment withthebankandvisitthematthescheduledtimewithrequireddocuments
PleasenotethatyouwouldberequiredtoprovideaUKaddressand a contactnumber.Incaseyouhaventfinalised
youraccommodationarrangements,youmayprovideyourmanagers/colleaguesdetailsandchangethisatalater
date
Youmaychoosetodeposit
yourunusedtravellerscheques
intoyourbankaccount
Note:Asperthecreditbrokerage&licensingact,employersintheUK
arenotallowedtoinfluenceoradviseassociatesofanyrecommended
banksforthemtoopenabankaccount.
8
UKHelpdeskforyou
[email protected]
foranyreference/bonafied lettersfor:
Visitor/businessvisa
Tenancyagreements
Employmentconfirmation
NHS
9
UpdatingbankaccountdetailsinUltimatix
Where
LogontoUltimatix
GotoHRManagement TCSassociateSelfService Employeeinformation(DirectUpdate)
OverseasBankDetails
What
Clickonaddnewrowandfillinthefollowingdetails:
Country:UnitedKingdom
BankName:YourBankName
AccountType:mustbe<CURRENTACCOUNT>only
AccountNumber Enteronlytheaccountnumber.Donotentersortcodehere.(Ensurethatyou
donotenteranyothercharactersorspacesinbetween)
SortCode:Enter6digitsortcode
PresentAccount:Yes
StartDate:DateofopeningBankAccount;PleasedonotEndDateyouraccount
How
ClickOK.
Verifyalldetailsarecorrectonthenextscreen.Ifnot,clickonBackandcorrectthedetails.
Ifalldetailsarecorrect,clickNext
ClickSubmitonnextscreen
ThiscompletesthebankupdateprocessinUltimatix
UKallowancewill beprocessedonlyaftertheonsitereportingformiscompleted
andyouroverseasbankaccountdetailsareupdated!
10
NationalInsurance
ItismandatoryforallexpatsonlongtermdeputationtotheUKtohaveaNationalInsurance(NI)numberto
complywithHMRCregulations(UKInlandRevenueDepartment)
TheNInumberisyourpersonalaccountnumbersimilartothePANcardinIndia.Thenumber
makessurethattheNIcontributionspaidarerecordedwithHMRC
YouneedtoapplyfortheNInumberwithinonemonthofyourarrival.Ifyouhavenotappliedyet,pleasedoso
[email protected]
withthedetailsbelow:
1. Fullnameasperpassport
2. AssociateNumber
3. ContactnumberinUK
4. FullUKresidenceaddress
Formswillbesentouttoyouwithin35days,whenreceivedallformsneedtobebackwithintheweek
Afterapplying,theNIcardwiththenumberreachesyouinamonth'stime
PleaseensureyouuploadtheNInumberonUltimatix associateServices HRManagement TCSassociate
SelfService OverseasIdentificationDetails
11
NHS&MayfairInsurance
NationalHealthScheme
RegisteryourselfandyourdependantsunderNHSbyconnectingwithanylocalGPinyourzone
RefertotheNHSwebsite<www.nhs.uk>foranyfurtherinformation
MayfairInsurance
YourMayfairIdissenttoyourTCSemailafter7to8daysofyourarrivaltotheUK
Logonto<www.mayfairworldwide.com>usingthisID&downloadthecoveragedocumentforselfandfamily
(spouseandchildren).
DirectlycontactMayfairforanyqueriesrelatingtoClaims
Incaseyoudonotreceivetheemailwithinsurancedetailswithin15daysofyourarrivaltotheUK,kindlycontact
[email protected]
FormoredetailsoninsuranceyoucanlogontoUltimatix Knowmax MyHR UnitedKingdom UK&
Ireland MyBenefits Insurance
12
*MEDICALCOVER *DENTALCOVER *TRAVELCOVER
YouwillreceiveyourinsuranceId
inyourTCSemailfromMayfair.
Logonto
www.mayfairworldwide.com
ClickonRostersintheheader
ClickonInsureds
Ifyouareanewuser
ClickonNewUser
EnterYourMayfairID
andassociateID
Thesystemwillrequestthatyou
resetyourpasswordandleadyoutoapage
whereyoushouldenteryourAddress&DOB
Youwillbedirected
toinsuredsHomepage
Youcanaccessallyourrelevant
documentslikeSummaryofCover,
Advisories,Claimforms,
Coveragedocument,etc.,
MayfairMedicalInsurance GOLDCover
13
Copyright 2011 Tata Consultancy Services
Limited
Thingstoknow
14
HMRCRequirements Ongoingformality
StatutoryreviewundergonebyTCSyearlywithHMRC
Auditofpersonalaccommodation&travelexpensesincurredbyTCSassociatesintheUKonworkpermit
Associatesneedtorecordthefollowingexpensesonaregularbasisandsendcopiesofhis/hertenancy
agreement&thecounciltaxbilltotheUKFinance
Rent,CouncilTax,UtilitiesBills,Travelexpenses(Hometo/fromWork),OneTimesettlingcost(Applicableto
onlyfresharrivals)
DetailstobesubmittedonUltimatix GlobalNet Allowance AgreementDetails
15
TCSIndiaExpatPayModel UK
The model applies to only TCS India expats on long term deputation to the UK
You must ensure that the Residency Status is correct in Globalnet (Globalnet Residency Status Overseas
Travel Details) and you record all travels to/from India whether personal or business related. This is to ensure
correct tax calculations for India salary
Prevailing market exchange rate from the Bloomberg website (between 20
th
to 25
th
of each month) is used
In the month of travel (to/from India), India tax will be deducted
Form 16 will be generated in India only if
There is any annual taxable income in India during the financial year or,
TDS (Tax Deducted at Source) on India salary has been deducted during the financial year
TCS UK Policy and TCS UK FAQs uploaded on Knowmax My HR UK & Ireland Expatriate Associates
Expats Corner Benefits for further details
UKHR Helpline (
[email protected]
/0808 234 6486) is well equipped to handle any queries you may have on
the new model
16
Onsite payroll eligibility
Ultimatix HRManagement TCSEmployeePayroll InternationalPayrolleligibility
17
Leavepolicy Expats
Longtermdeputationonly
Financialyeari.e.April1
st
toMarch31
st
Leavedayswillbeprorateddependingonthedateofarrivalinthegeography
PersonalLeave(SickLeave):Tobeusedinspecificcircumstancessuchassickness
10calendardaysinayear.Undernocircumstanceisthistobetreatedasanadditionalleaveentitlement
Forthreeormoreconsecutivecalendardaysleaveduetosicknessorinjury,associatemustobtainadoctors
certificateinrespectoftheabsenceandsubmitittotheimmediatemanager/supervisor
Attheendofthefinancialyear,anyunusedPersonalLeavewilllapse
Attheendofdeputation,thePersonalLeavebalancewillberecalculated.Balance,ifany,willbecreditedtothe
homecountrySickLeavebalance.IncaseextraPersonalLeavehasbeenavailed,anegativebalancewillbesent
tothehomecountrySickLeavebalance
18
Leavepolicy Expatscontd
AnnualLeave(EarnedVacation)
22workingdaysinayear
Entitlementaccruesproratathroughtheleaveyear
HolidaysmustbeplannedandappliedinUltimatix forapprovalinadvance
OnarrivalintheUK,thehomecountryEarnedLeavebalancewillbesuspended&AnnualLeavebalancewillbe
creditedinadvancefortheremainingfinancialyear
5dayscanbecarriedoverforthenextfinancialyear.Anybalanceoverandabove5dayswillbetransferredto
thehomecountryEarnedLeavebalance
DuringAnnualLeavefullallowancewillbepaid
AttheendofdeputationtheAnnualLeavebalancewillberecalculated.Balance,ifany,willbecreditedtothe
homecountryEarnedLeavebalance.Incaseofexcessleaveavailed,theassociatewillbeliabletoreturnthe
excessleavetakenanditwillbeadjustedduringtheUKsettlement.
19
AdditionalHousing(Rental&CouncilTax)Allowance
EveryassociateonlongtermdeputationtotheUKiseligibleformonthlyallowancetocovertheirstayintheUK.
Fromthetotalallowancepaid,850isagainsthousingforcategoryBcities&900forcategoryAcities
HousingwouldincludeRent+Counciltax(Utilitiesarenotincluded)
ForUK:Londonzone1tozone4isconsideredasCategoryAandrestofUKisCategoryBandforIreland:Dublin
isAandrestofIrelandisB
Role AdditionalHRAin
CatACities
AdditionalHRAin
CatBCities
Associatesinthegeography 200GBP 150GBP
Limits(asperthepolicy):
HowtoraiseExcessHRArequest:
ExcessHRAtoberaisedinUltimatix GlobalNet Allowance ExcessHouseAllowance CreateNewrequest
TenancyAgreement&CouncilTaxdetailsshouldbeupdatedinUltimatix GlobalNet Allowance Agreement
Details
PostapprovaloftheagreementbytheUKFinance,thepayoutforExcessHRAwouldstart.
20
TCSUKEmployeeDiscountScheme
TheschemeistheonlinediscountshoppingwebsiteexclusivelyavailabletoalleligibleassociatesofTCSintheUK
TCSUKassociateDiscountsisaRewardsandLoyaltyprogramdesignedtosaveyoutimeandmoneywheneveryoushop.
Providingexclusiveretaildiscountsattophighstreetbrands,premiumretailersandVIPinstoreevents,itgivesaccessto
awholearrayofuniqueoffers.
TheprogramalsooffersaVoucherShopwhereretailvoucherscanbepurchasedatadiscountofupto15%.
Featuresoftheschemeinclude:
PremiumCategoryOffers:Timelimitedofferswithpremiumdiscountsupto50%
InviteaFriend:Inviteuptotwofriendsorfamilymemberstosharethebenefits
MyAccount:Setupyourownshoppingprofiletotargetdiscountsonyourfavouritebrands
ExamplesofBrandsintheScheme
21
EmployeeAssistanceProgram(EAP)
24x7helplineforTCSassociatesfacinganyissues/worries/concerns,andseekingexpert,free,confidentialand
impartialadvice, providedbyAXAPPP,ourhealthandwellnesspartner:
Consumerissues:
Accommodation,law,rights,travel,insurance,etc
FamilyCare:
Finances,maternity/paternity,bereavement,childcare,etc
Housing:
Tenantrights,lease,insurance,etc
Legal:
Wills,divorce,neighbourhooddisputes,etc
Health:
NHS,counselling,stress,etc
Education:
Schooladmission,bullying,etc
Call:08000727072
22
HRforyou
HR
Delivery
Learning&
Development
Rewards&
Recognition:
TCSGems
Performance
Management
Maitree&CS
Welcometo
UK
AskHR,
employee
Care
Resource
management
Talent
management
23
Communication
WeeklyUKHRmailerwithinterestingupdatesinthegeography
LearnEx andMoreScoreboard:Seewhichaccountleadsmonthly!
Connexions:Quarterly publicationinassociationwithTCSEurope
@TCS: Quarterlyglobalpublication
HRFace2FaceSessions
ReachingOutSessionswithourLeadership
TeamMeetings(Manager)
CommunicationfromyourMaitree/LearningChampion!
24
AskHR MonthlyCalls
Objective:
ThecallaimstoencouragetwowaycommunicationbetweentheHRandassociatesonamonthlybasis
Onaperiodicbasis,othercorporateFunctionsarealsoinvitedtojointhecallwithassociatesandtakeuptheir
queriesandsuggestions.
Event Keyfeatures
HRUpdate
HRtoupdatethejoinersonanynewdevelopmentinHR/GEOinthatparticular
month
Anypolicy/Learning/Maitree Updates
AssociateQueries
AssociatestoraisetheirquerieswithHR.Associatescanalsomaketheir
suggestionsonanyaspectoftheorganisation
SpecialInvitee
OnperiodicbasisothercorporateFunctionswillalsobeinvitedtojointhecall
withassociatesandtakeuptheirqueriesandsuggestions
25
Fit4LifeinUK&I
Formteamsof
3/5/10/15
And
Setatargetfor
theteam&
yourself
ExecuteAnyFitnesssport(Anything
thatincreasestheheartrate!)
Monitor:Logintothe
portalordownloadthe
Fit4Lifeapp
Theloggedinkm/
hourscontributesto
donationstocharity
Toknowmore,Ultimatix Home>Wellness>TCSFit4Life
26
KnomeUKConnect
WehaveacommonplatformtonetworkwithotherassociatesinUK&Igeography
Knome providesuswithanopportunitytoconnectwithfellowTCSers virtually,beyondthe
limitationoftimeandplace
UKConnect Communityisforus!
Itsourcommunity,don'tdelay,jointoday
Formorelogontohttps://knome.ultimatix.net/users/communities/4519
27
Quiteafewfrighteningfraudcallshavebeenreported
whereassociatesand/ortheirdependantsarebeingtargeted.
PleasetakeassurancefromTCSthatthereisnothingwrongwithyourvisaandnoassociateis requiredto
payanymoney,howeverpersistentthefraudstersare!
Associatesshouldreportsuchmatterstothepolice(nonemergencynumber,call101fromalandline).
KeycontactswithinTCS :AnnaReed(
[email protected]
) isthekeycontactbetweenTCSforUKBAand
Prashant Deshpande (
[email protected]
) istheAuthorisingOfficer.
Weurgeyounottoentertainanysuchcallsinrelationtothissubject.Youcanaskthemtoconnectwith
AnnaReedorPrashant .
PleaselettheRMGteamknowifyouneedanyfurtherinformationandpleasereferanynewcasesto
[email protected]
Fraudcalls Bealert
28
Keycontacts
UKHRHelpline yourfirstonepointofcontactforpolicies,processesandqueries
[email protected]
EmployeeAssistanceProgramme 08000727072
Initialaccommodationadvice
[email protected]
Your HRPointofContactintheUK
29
YourHRBusinessPartner
ISU HRBusinessPartner EmailId Contactdetails
Lead TalentEngagement,
LSHC,Govt,TTH&TelecomBT
SNaveen Kumar
[email protected]
Mobile:+44(0)7841887116
Landline:+442072458020
UKParent,CorpFunction,GCP
&NEST(PADA),HomeOffice
AndrewWaterman
[email protected]
Mobile:+44(0)7809735518
Landline:+442072457534
ER,Insurance2,
Manufacturing,FSand
Utilities
ArushaGupta
[email protected]
Mobile:+44(0)7912393956
Landline:+442072458032
INS1,BFSNA,Telecom2,3&
HiTech
BradleyLanyon
[email protected]
Mobile:+44(0)7841887116
Retail DivyaShashidhar
[email protected]
Mobile:+44(0)7720734657
Landline:+442072458025
Ireland KarenHaran
[email protected]
Mobile:+353879936157
Legal&General MarcusReeves
[email protected]
Mobile:+44(0)7912394505
Landline:+441737775085
BFSEU&MIS ShruthiUchil
[email protected]
Mobile:+44(0)7725730534
Landline:+441733366123
JLR SomrupaN
[email protected]
Mobile:+44(0)7738854088
ISU HRBusinessPartner EmailId Contactdetails
Lead TalentEngagement,
LSHC,Govt,TTH&TelecomBT
SNaveen Kumar
[email protected]
Mobile:+44(0)7841887116
Landline:+442072458020
UKParent,CorpFunction,GCP
&NEST(PADA),HomeOffice
AndrewWaterman
[email protected]
Mobile:+44(0)7809735518
Landline:+442072457534
ER,Insurance2,
Manufacturing,FSand
Utilities
ArushaGupta
[email protected]
Mobile:+44(0)7912393956
Landline:+442072458032
INS1,BFSNA,Telecom2,3&
HiTech
BradleyLanyon
[email protected]
Mobile:+44(0)7841887116
Retail DivyaShashidhar
[email protected]
Mobile:+44(0)7720734657
Landline:+442072458025
Ireland KarenHaran
[email protected]
Mobile:+353879936157
Legal&General MarcusReeves
[email protected]
Mobile:+44(0)7912394505
Landline:+441737775085
BFSEU&MIS ShruthiUchil
[email protected]
Mobile:+44(0)7725730534
Landline:+441733366123
JLR SomrupaN
[email protected]
Mobile:+44(0)7738854088
30
Copyright 2011 Tata Consultancy Services
Limited
Health&SafetyinUK
31
TipsonHealth
Considerergonomics ensurethatofficedesksareattheappropriateheight,computerscreensarenotoverly
closeandofficechairsconferadequatelowerbacksupport
Moveevery30minutestakingtheopportunitytostretch, standup,walkduringthesebreaksandwashyour
eyestogivethemsufficientrest
Haveahealthylunchbyincorporatingthefourbasicfoodgroups (grains, vegetables& fruits,milkproducts,
meat &alternatives)
Trytoreplacecoffee/teabreakswiththatofwaterbreaks.Youcanalsotrysomethingbetterlikeskimmedmilkor
freshlimejuice
Trytotakethestairsinsteadofliftorescalators.Thiswillhelpinprovidingyouaworkoutthatwillkeepyour
systemingoodshape
Trytocutonsmoking.Whilepeoplehavevariousexcusesforsmoking,stressbeingoneofwhich,itisbetterto
replacesmokingbreakswiththatofeatingfruit
32
TipsonSafety
Bealertofthesurroundingsandbecautious;donotgetdistractedtalkingonthemobilewhilewalkingtooffice
orhome
Avoidanyoneseeingyouputtingcashintoyourbag/purse/wallet
Donotkeepallyourvaluablessuchasmobile,purse,creditcardstogetherinoneplace
Thinkabouttherouteyoutake,avoidwalkinghomelateatnight,makesureyoutravelingroups
Ifyourbelongingsarestolen,makesuretotakeactionimmediatelybyreportingtheincidenttothepolice
Cancelallbankcards/phoneimmediately;itsagoodideatokeepyourbasiccarddetailsseparatelysothatyou
havethemhandytoreportanysuchloss
[email protected]
,theclientSPOCandyourprojectHR
Safetyiseveryonesresponsibility
33
Copyright 2011 Tata Consultancy Services
Limited
Workplacebehaviours
34
Etiquette
Watchwhatyouwear
Professional
Sensible(Whenindoubtavoidit)
Dontforgetthesmile
OfficeParties
Alcoholicdrinks Avoidifuncomfortable
Embarrassingbehaviours Donotdoorsayanythingthatyoumightregret
Mindyourlanguage
OfficeRelations
Lookconfidentbutapproachableandremainattentiveandinterested
Avoidgossip
Maintainprofessionaldistance
Manageanyconflictsbytalkingopenlywiththerightpeople
Beawareofhierarchy
Thinkrealisticallyandnotemotionally
Dontusebadlanguage,raiseyourvoiceorbecometooconfrontational
Rememberofficepoliticsisneversimple
Maintainaprofessional,dignifiedapproachatalltime
35
Keepinmind...
Involvinginincidentsthatcangetyousacked.eg Bullying,violatingcompanypolicies,
IPR/confidentialityagreements,Dataprotection,Internetsecurity
Takingtoomuchtimeoutfromwork
Misuseofcompanyassets
Lying
Questionableinvolvementwithyourmanagerorclientsatwork
Fallingasleepatwork
36
Copyright 2011 Tata Consultancy Services
Limited
ThankYou!
WishyouagreatstintintheUK
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