VP Client Services Healthcare in Greater Chicago IL Resume Marybeth Regan
VP Client Services Healthcare in Greater Chicago IL Resume Marybeth Regan
VP Client Services Healthcare in Greater Chicago IL Resume Marybeth Regan
Senior Healthcare Executive and nationally recognized business innovator and healthcare subject
matter expert, sales-marketing executive, writer and public speaker. Success in product development
includes disease and care management strategies: focused with in-depth understanding of
healthcare and experience across diverse healthcare segments (payers, providers, pharmaceuticals /
life sciences / devices). Devised solutions and consulted (client facing) with leading organizations.
Focus on Population Health and value based methodologies. Consulted with leading organizations
including Genentech, Eli Lilly, GlaxoSmithKline, Novartis, Amgen and Pfizer. Demonstrated strengths:
Strategy, Sales and Marketing: Developed and managed a 92 person sales force (for Baxter) and
changed focus to increased revenues. Created a sales force concentrating on Payers and Providers for
Partner Provider Health (an early version of an ACO). Integrated the acquisition of Auto-Syringe (Insulin
Infusion Pumps for Diabetes) for Baxters Flint Division to consolidate the two sales forces into one. Held the
Chief Marketing position for the Mayo Clinic, Flint Laboratories, Seton Healthcare Services, Partner Provider
Health and Baxter. Supported marketing and sales for IBM (Watson), Partner Provider Health (PPH), United
Healthcare Group, Converge and Deloitte Consulting. International expertise include the UK, Australia,
South Africa, Germany, Norway and Israel. Extensive background and Oncology subject matter expert for
IBM (Watson), Optum Insight and Deloitte - developed oncology software twice and incorporated with
treatment comparison to clinical pathways.
Consulting / Subject Matter Expertise / Product Development: Global Managing Partner for Optum
AccomplishmentsLead for ACO software for Converge Health a Deloitte acquisition. Project Lead for
Insight. Clients included Integrated Delivery Systems, employer, payer and provider clients such as the
Mayo Clinic, Oschner Health System, HealthNet, United Healthcare (UHG), TriCare, HealthPartners and
Tennessee Oncology; SME on transparency for Highmark and oncology disease management; defined
and implemented an introduction to care and disease management for a nationwide PPO including
oncology and hematology, cardiac, orthopedics, transplants and neurology; implemented three specialty
PPO's for cardiovascular care with bundled payments for multiple clients. Negotiated relationship and
contract with Health Dialog for their Prevention and Wellness Software. New Opportunities included
software physician referral, ACO Software, Physician Supply and Demand software, Specialty Analytics
and Management Software (SAM) for Oncology (Optum Insight and Watson Product Possibilities (IBM).
Supported devices for diabetes.
multi-stakeholder insurance payer organizations for statewide WHIO (Wisconsin Health Information
Organization's) data repository creation and first stage of connectivity for Interoperability (contract and
operations); $1 million consulting agreement grew to $5.9 over three years. Global Managing Partner for
clients such as HealthNet, TriCare (RFP) and HealthPartners (Integrated Delivery System). Led $6.3
Engagement for Highmark incorporating Prevention and Wellness into current clinical pathways (Population
Health). Developed global payment for various disease and surgical needs. Closed two contracts for
Department of Defense for Tricare: Northern Region for HealthNet for $17.7 billion and $21 for United
Healthcare Group.
Population Health
Contracting
Value Based Payment Models
Cost Reduction
2014 current
Expert healthcare, marketing and sales support for business process management consulting for client
engagements in Business and Clinical Transformation Practice. Provided expertise for CIGNA to Value Based Care
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and Development of Payer/ACO Analytic software for client implementation for Converge Health, a new Deloitte
company. Focused on change from FFS to Value Based Payment Models for both Payers and Providers. Client
Executive for Converge Health.
IBM, Chicago, IL
2010 2013
Healthcare solutions division of $104.5B publicly held (NYSE: IBM) multinational consulting and technology.
Supported and promoted for client engagements the implementation of new IBM product Patient Care and
Insights.
Published articles: Is ICD-10 the Holy Grail of Disease Management, and ICD-10: Crunch Time.
2007 2010
United Healthcare consulting subsidiary providing information and technology solutions to leading healthcare organizations.
Expanded initial $1M data aggregation / connectivity engagement with WHIO to $5.9M three-year contract.
Established and revised Genentechs Access Strategy for their Growth Hormone.
Served as client executive on major engagements including HealthNet, Tricare, HealthPartners, HealthHelp,
HealthPartners, Integrated Medical Solutions, Acacia Medical, Eli Lilly and Tennessee Oncology.
Developed and sold software solutions focused on benchmarking for specific diseases, physician referral and
supply and demand Planning software.
2007
Disruptive Innovation: The Reluctance of New Technology Acceptance by Physicians; Focused on EMRs, PHRs, ePrescribing and
Telemedicine.
CAPGEMINI/ACCENTURE, Chicago, IL
2005 2007
French multinational corporation, headquartered in Paris, France; provider of IT and consulting/outsourcing services. North American
healthcare consulting practice was sold to Accenture in 2006.
SENIOR MANAGER
Identified prospects, delivered proposals, closed and managed engagements (both IT and strategy) with leading
healthcare organizations.
Negotiated contract for large Independent Physician Association (IPA) for Zofran (SKB).
Devised new service delivery model Blue Cross Plan, for large payer healthcare organization, Highmark;
encompassing Population Health for prevention and wellness; sold and managed $6.3M engagement.
Leveraged expertise in oncology to provide disease management consulting to 2nd Generation Capital.
Spearheaded successful $17.5M RFP to Federal Health and Human Services Agency on interoperability
Reviewed and benchmarked Humanas care and population health management capabilities and
infrastructure.
2004 2005
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Directed marketing activities for non-profit arm of world renowned healthcare delivery and research organization,
managing staff of 75+. Devised innovative sales tactics and delivered targeted presentations to prospects,
Drove $50M revenue increase for Mayo Collaborative Services, increasing from $245M to $295M.
Identified Mayo services/products that could be outsourced, including esoteric labs tests, conversion
technology and management of clinical trials. Supported client with their business processes.
2000 2004
Initiated consulting practice from the ground up focused on clinical trials and health privacy (HIPAA), which
generated $1.5M initially year 1in incremental revenue.
Spearheaded Glivec (Leukemia) FDA approval in record time for Oregon Health Sciences University.
PPH (Partner Provider Health, division of TLC, The Laser Center), Boston, MA
1996 2000
Specialty Disease Management Company focused on eye care through Independent Physicians Associations of Ophthalmologists and
Optometrists.
Directed sales, marketing, product development for start-up eye care medical company. (An ACO like company).
Devised marketing, network development and sales plan; recruited, trained and led effective sales team.
Authored and activated cardiac business plan that resulted in equity investment of $2.5M.
1992 1996
Identified and executed purchase of insurance company; managed joint venture for Celtic Insurance.
Introduced population health to clients that increased revenue $3M+ while saving clients +33%. Covered
1.6 Million members in first year for transplant, cardiac, maternity, pharmacy and Urology. Developed
specialty networks and negotiated contracts (Hospital and Physicians). Lead implementation and client
relationships.
Additional Healthcare Organization Experience
Education
PhDInternational School of Management, Paris, France
Dissertation: Disruptive Innovation: The Reluctance of New Technology Acceptance by Physicians.
DBA, International BusinessInternational School of Management, Paris, France
Dissertation: Utilizing the Internet in Disease Management.
MS, BSBA, Business and Marketing, Northern Illinois UniversityDeKalb, IL
Addendum to Resume
Professional Affiliations / Certifications / Board Leadership
Women Business Leaders of the US Health Care Industry Foundation
International School of Management, Paris, FranceBoard Member
Commission for Case Manager CertificationResearch Committee
Healthcare Access InitiativeBoard Member
University of Chicago, TMJ AssociationBoard of Directors
Healthcare Information and Management Systems Society Topic Coordinator (seven years)
Disease Management Association of America
Healthcare Information Technology Standards Panel (HISP)
Academic Experience
Adjunct Faculty MemberUniversity of Chicago
Adjunct Faculty Member University of Phoenix