Communication: Three Major Parts of Communication
Communication: Three Major Parts of Communication
Communication: Three Major Parts of Communication
There are also many common barriers to successful communication, two of which are
message overload (when a person receives too many messages at the same time), and
message complexity.[3] Communication is a continuous process. The psychology of
media communications is an emerging area of increasing attention and study.
Albert Mehrabian (UCLA, 1967) identified three major parts that convey meaning in
human face to face communication: body language, voice tonality, and words. He
conducted research to determine how people make meaning when a speaker says one
thing but means another. If the speaker is sending a mixed message the listener will rely
on the following cues to determine true meaning:
Nonverbal communication
Other communication channels such as telegraphy fit into this category, whereby signals travel
from person to person by an alternative means. These signals can in themselves be
representative of words, objects or merely be state projections. Trials have shown that humans
can communicate directly in this way without body language, voice tonality or words.
Visual communication
Oral communication
A widely cited and widely mis-interpreted figure, used to emphasize the importance of
delivery, is that "communication is 55% body language, 38% tone of voice, 7% content
of words", the so-called "7%-38%-55% rule".This is not however what the cited research
shows – rather, when conveying emotion, if body language, tone of voice, and words
disagree, then body language and tone of voice will be believed more than word. For
example, a person saying "I'm delighted to meet you" while mumbling, hunched over,
and looking away will be interpreted as insincere.
You can notice that the content or the word that you are using is not the determining
part of a good communication. The “how you say it” has a major impact on the receiver.
You have to capture the attention of the audience and connect with them. For example,
two persons saying the same joke, one of them could make the audience die laughing
related to his good body language and tone of voice. However, the second person that
has the exact same words could make the audience stare at one another
In an oral communication, it is possible to have visual aid helping you to provide more
precise information. Often enough, we use a presentation program in presentations
related to our speech to facilitate or enhance the communication process. Although, we
cannot communicate by providing only visual content because we would not be talking
about oral communication anymore
Communication happens at many levels (even for one single action), in many different
ways, and for most beings, as well as certain machines. Several, if not all, fields of study
dedicate a portion of attention to communication, so when speaking about
communication it is very important to be sure about what aspects of communication
one is speaking about. Definitions of communication range widely, some recognizing
that animals can communicate with each other as well as human beings, and some are
more narrow, only including human beings within the different parameters of human
symbolic interaction.