JOB TITLE: Head of New Media & PR REPORTS TO: Director of Communications Location: London
JOB TITLE: Head of New Media & PR REPORTS TO: Director of Communications Location: London
JOB TITLE: Head of New Media & PR REPORTS TO: Director of Communications Location: London
LOCATION: London
BACKGROUND
In particular, it provides expert support through New Media, Media Relations, Brand development,
Design & Communications teams.
The New Media & Media Relations teams are responsible for managing Breakthrough’s public
profile and reputation (on & off line). We provide a creative communications service to internal
‘clients’ which offers integrated media solutions and a 24/7 Press Office service to journalists and
other media representatives. We are charged with ensuring that our on and offline
Communications are fully integrated and maximising every opportunity to achieve Breakthrough’s
Mission. We lead on all New Media and Media Relations work including our broadcast and print
PR, online presence and e-marketing programmes, social media, and celebrity management and
marketing.
• To lead, manage and strategically develop Breakthrough’s New Media efforts to increase
understanding, awareness and support for Breakthrough and all its work.
• To lead manage and strategically develop Breakthroughs Media Relations programme
ensuring that we provide a first class service to internal ‘clients’ and external stakeholders.
• By working across the charity and a wide range of audiences the role will help ensure
that we are the charity of choice for all those affected by breast cancer.
New Media
- Deliver a fully integrated, 360 degree New Media & communications service to the charity
- Grow website traffic and deliver a new media presence which helps to increase support
for and interaction with Breakthrough
- Develop and deliver a content strategy for Breakthrough
- Develop and deliver an effective E-Marketing programme for Breakthrough. This will
include e-mail marketing, Search optimisation, social media development
- Maximise New Media opportunities for information provision and fundraising. Play a
leading role in identifying and implementing new information delivery mechanics for the
charity
- Deliver an analytics programme for our new media work which enables effective
monitoring and learning to be applied
- Develop and deliver a technical roadmap for the future of all Breakthrough websites.
- Work with colleagues in Scotland to develop a Scottish element to our New Media work
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- Lead and support the team in the development and delivery of our celebrity promotion
work.
• Cross-Organisational Working
- Develop internal processes for the development and delivery of New Media and Media
Relations throughout Breakthrough.
- Act as an advocate for the use of expert and creative Media skills throughout
Breakthrough.
DIMENSIONS
Number of Staff:
• Team Total: 11
• Direct Reports: 2
KEY INTERFACES
Key Interfaces
Internal:
• Senior Management Team members
• Head of Brand and Communications
• Fundraising Heads and Managers including Head of Supporter Care
• Research Management & Development Heads & Managers
• Policy & Campaigns Heads & Managers
• Legal
External:
• On and offline media
• Celebrity and PR and creative agencies
• Key supporters and volunteers
• Relevant peers at other major charities, health, science organisations / institutions
• Relevant professional networks and membership bodies (e.g. Institute of Public Relations
(IPR); Public Relations Consultants Association (PRCA), National Union of Journalists (NUJ),
Charity Communications Group (CCG), Institute of Fundraising (IoF).
Essential
• Proven experience of managing, motivating and leading teams
• Experience of delivering highly effective, integrated Communications solutions across New
Media and PR disciplines
• Experience in delivering best of breed websites and a sound knowledge and understanding of
the digital world
• Understanding of media convergence and how to fully maximise the opportunities it presents
to organisations such as Breakthrough
• Strong understanding of E-marketing and how to deliver effective evaluation programmes
• Experience in leading and managing PR campaigns
• Experience of celebrity marketing and management
• Experience of issues and crisis management on and offline
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• Experience of recruiting and managing external suppliers, with strong ability to negotiate
contracts
• Experience of developing and managing budgets
• Good network of media and celebrity contacts
Desirable
• Relevant degree
• Experience of working with complex scientific data to translate into accurate and effective lay
communications
• Experience in cause related marketing
• Commercial marketing or fundraising understanding / experience.
• Knowledge of the Charity Commission Guidance on campaigning, and the ABPI Code of
Practice, plus fundraising regulations and best practice e.g. Charity Commission, IofF and
Advertising Standards Authority Guidance.
Hours of work: 35 hours per week. On-call, out of hours to support the press
office. We also operate a TOIL scheme.
Annual Leave: 25 days per year plus 3 days between Christmas and New Year in
addition to bank and public holidays
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