PAS Strategy: Achieve 2014 GOAL Within

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Achieve 2014 GOAL

Within

PAS Strategy
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PT HS Vision and Mission


Oct 2013
Vision

To be the most reliable


Apr 2012
managed service
solution partner in the
ICT ecosystem

Mission
Provide best services
to enhance values to
stake holders through
agility, innovation and
the quality of its talent

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PT HS Objective
Oct 2013

Apr 2012

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Challenge
Revenue
Sharing

1.

XL has already achieved 23% OPEX


reduction: cost/ site/ month from 5.5 mio
IDR on 2010 (due diligence data) to 4.23
mio IDR on 2013.

2.

However, PTHS actual cost/ site for 2012


and 2013 are higher than XL cost/ site
(shared revenue to PTHS), because the
revenue growth was not as expected.
PTHS loss in 2012 and 2013: 516 Bio IDR

Cost/ Site Ceiling based on


Contract

6.50
6.00
5.23

5.50

5.00
4.50
4.00

5.18

5.50

5.02

4.96

4.95

4.94

4.94

4.94

5.03

4.23

2012 & 2013 we have:


18M USD investment for NOC/ SOC/
3.00
3.10
WFM & Tools
2.50
Staff Increase 200+ & Salary benefits
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Electricity increased 15%
Still achieved lower CPS than before
XL Cost/ site/ month
HS actual Cost/ site/ month
2012
4. For the rest of the period 2014-2019:
Electricity forecasted will be increased
Despite Challenges, we still keep improving on Cost/ Site
15% within 4 years
CPS reduced 5.5% from 2012 baseline
With current conditions, PTHS will lose 3,570 Bio IDR for 7
HR Productivity improved by about
years. We would like XL to help in whatever possible ways
40%
for PTHS business.
3.50

3.82

3.71

3.68

3.67

3.67

3.

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Challenge
Mindset

Communication
Approach

Working
Environment

Ownership

Stay in old mindset

Stay in old style,


almost at all level

Enjoy stay at
comfort zone

Poor and dont care

Almost all levels

Almost all levels

Almost all levels

Almost all levels

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Where the performance goes

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Translation Vision and Strategy

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Leadership Style
Coercive

Authoritative

Affiliative

Democratic

Pacesetting

Coaching

The leader's modus


operandi

Demande immediate
compliance

Mobilizes people toward Creates harmony and Forges consensus


a vision
builds emotional bonds throught partication

Sets high standards for Develops people for


performance
the future

The style in a phrase

Do what I tell you'

Come with me'

People come first'

What do you thing?'

Do as I do, Now'

Try this'

Self confidence,
emphathy, change
catalyst

Empathy building
relationships,
communication

Collaboration, team
leadership,
communication

Conscientiousness,
drive to archive
initiative

Developing others,
emphathy, self
awareness

Underlying emotional
Drive to achieve,
intelegence
initiative, self control
competencies

To heal rifts in a team or To build buy-in or


In a crisis, to kick start a When changes require a
When the style works
to motivate people
consensus, or to get
turnaround or with
new vision, or when a
best
during stressful circum input from valuable
problem employees
clear direction is needed
stances
employees

To help an employee
To get quick result from
improve performance
a highly motivated and
or develop long-term
competant team
strengths

Overal impact on
climate

Negative

Negative

Most strongly positif

Positive

Positive

Positive

Which the best leadership style needed for current condition?


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Operation Strategy

Make
customer &
Shareholder happy

CINTA HS
PAS Strategy
Prioritization, Accurate, Systematic

Super Low
CPS

Customer
Care

Risk
Assurance

Profit &
Loss KPI

Excellent
Administration

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SA - Operational Effectiveness

Before

Survive

After

Effectiveness : Doing Right Things NOT Doing Things Right

Efficiently
Output/Input %

&

Procedures & Processes


Cost Base Evaluation

Profitably
$

Reducing Cost
Improving Performance

Adapt

Industries
changes
Mindset
Opportunity

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FOC - Operational Excellence


Meet customer expectation that stated in Key Performance indicator (KPI) /
Service Level Agreement (SLA) with efficient cost, effective process and zero
accident.
Key Operational Excellence
Continuous
Improvement

Quick
Solution

First time
right

Key Operational Excellence consist of:


-Continuous improvement
- Quick Solution
- first time right
- Failure/defect Reduction
- Zero accident
- Cost management

Failure/def
ect
reduction

Zero
Accident

cost
management

: maintain and keep to improve


: quick response and solution
: good process and execution
: reduce failure with good maintenance
: an incident and injure free workplace
: smart spending and controllable

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NOC - Operational & Business Excellent


Existing Business
People
Developmen
t
Operational
Technology
Excellence
Adaptation

Technology
Adaptation

New Business

NOC
Main Customer Satisfaction
Excellent Add On Sales Delivery

Cost
Effectiveness

Develop
Business
Culture
Excel in
Project Add
On Execution
Seek More
Innovation &
Opportunities

Strategic
Partnership

Profitability
Employee Satisfaction
Sustainable Growth
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Finance Quiz

Completed within 5 minutes

Fill your name

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Feedback

Completed within 15 minutes

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Thank You

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