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MGM Human Resource Management (Spring Semester, 2017)

Quiz # 1 (5 points)

V. X
Answers

Multiple Choice questions (2 points). Chose one correct answer only.

Question 1 (0.5 points) In general, we can claim that the company is experiencing turnover
problems if:

a) the company turnover rate is higher than 50%
b) the company turnover rate is higher than the industry average figures
c) the turnover ratio is greater than the stability index
d) b) and c)
e) all of the above

(Answer: b)

Question 2 (0.5 points) HR planning includes all of the followings, except:

a) Forecasting internal demand
b) Forecasting internal supply
c) Forecasting external supply
d) Evaluating the recruitment methods
e) Ratio analysis

(Answer: d)

Question 3 (0.5 points) Which of the following statements best represent the Strategic HR
Management decision?

a) To abandon outsourcing the work to service providers and develop recruitment plan for new
department
b) Introducing new selection method work sample assessment
c) Re-designing the interview process for top management positions
d) Calculating turnover for 6 months period instead of 1 year
e) All HR decisions carry strategic importance

(Answer: a)

Question 4 (0.5 points)

Which of the answers list the following selection methods in the most likely order:

(1) assessment center evaluations
(2) shortlisting the application forms
(3) sample work assessment
(4) standardized test examinations
(5) face-to-face interviews



a) (2), (4), (3), (1) & (5)
b) (1), (2), (3), (4) & (5)
c) (4), (3), (2), (5) & (1)
d) (2), (4), (5), (3) & (1)
e) No correct answer

(Answer: d)

True / False (with justification) (2 points)

Question 5 (1 point) In simple words, Horizontal Fit is the alignment of employee performance and
daily operations to achieve strategic objectives of the organization

The statement is __________________ (0.5 points) because____________________________________________________
_________________________________________________________________________________________________________________
_________________________________________________________________________________________________________________
___________________________________________________________________________________________________ (0.5 points).

(Answer: The statement is false because it describes/defines the Vertical Fit concept)

Question 6 (1 point) We should always aim to attract the best candidates for all positions.
Therefore, it is recommended to set the selection threshold higher than it is essentially required for
the position

The statement is __________________ (0.5 points) because____________________________________________________
_________________________________________________________________________________________________________________
_________________________________________________________________________________________________________________
___________________________________________________________________________________________________ (0.5 points).

(Answer: The statement is false because this will lead to hiring overqualified personnel & potential
issues associated with it.)

Question 7. When you face a choice of qualified candidate vs. overqualified candidate, we should
always opt for an overqualified candidate, as their qualifications and skills exceed our expectations.

The statement is __________________ (0.5 points) because____________________________________________________
_________________________________________________________________________________________________________________
_________________________________________________________________________________________________________________
___________________________________________________________________________________________________ (0.5 points).

(Answer: The statement is false because qualified candidate is a better fit. Overqualified candidates
unmet expectations will lead to low satisfaction & commitment)

Short answer question (1 points)

Question 8

List any three advantages (0.6 points) and any two disadvantages (0.4 points) of internal
recruitment.




Advantages:
1._______________________________________________________________________________________________________________
_________________________________________________________________________________________________________________
2._______________________________________________________________________________________________________________
_________________________________________________________________________________________________________________
3._______________________________________________________________________________________________________________
_________________________________________________________________________________________________________________

(Answer: Typically, correct answer should list any of the followings less costs associated with the
hiring process, lower uncertainty, less training (induction) provision, better/easier adaptation with
the new position, motivation sourced form promotion etc. Other answers should be assessed based on
its merits.)

Disadvantages:
1. ______________________________________________________________________________________________________________
_________________________________________________________________________________________________________________
2._______________________________________________________________________________________________________________
_________________________________________________________________________________________________________________

(Answer: Typically, correct answer should list any of the followings organization might not possess
the best talents, limited inflow of new ideas, might require to engage in external recruitment for the
new position sourced form promoting an employee etc. Other answers should be assessed based on its
merits.)

Question 9

List at least two advantages (0.4 points) and at least three disadvantages (0.6 points) of external
recruitment.

Advantages:
1. ______________________________________________________________________________________________________________
_________________________________________________________________________________________________________________
2._______________________________________________________________________________________________________________
_________________________________________________________________________________________________________________

(Answer: Typically, correct answer should list any of the followings larger pool of candidates,
inflow of new talents & ideas, growth, improved employer branding etc. Other answers should be
assessed based on its merits.)

Disadvantages:
1. ______________________________________________________________________________________________________________
_________________________________________________________________________________________________________________
2._______________________________________________________________________________________________________________
_________________________________________________________________________________________________________________
3._______________________________________________________________________________________________________________
_________________________________________________________________________________________________________________

(Answer: Typically, correct answer should list any of the followings higher costs associated with the
hiring process, higher uncertainty, more training required, candidates are not familiar with the
culture, longer adaptation with the new position (compared to internal recruitment), less
opportunities for promotion for existing employees etc. Other answers should be assessed based on
its merits.)