CHAPTER 1

1 INCORRECT
The advent of project management has been most profound in
A) Automobile manufacturing
B) Construction
C) Information technology
D) The U.S. Department of Defense
E) Film making

2 CORRECT
Which of the following is not considered to be a characteristic of a project?
A) An established objective
B) A clear beginning and end
C) Complex tasks
D) Only for internal use
E) Never been done before

3 INCORRECT
From among the following activities, which is the best example of a project?
A) Processing insurance claims
B) Producing automobiles
C) Writing a term paper
D) Completing a college degree
E) All of these are good examples of projects

4 INCORRECT
Which of the following choices is not one of the stages of a project life cycle?
A) Conceptualizing
B) Defining
C) Planning
D) Executing
E) Delivering

5 CORRECT
In which of the following stages are project objectives established, teams formed, and major responsibilities
assigned?
A) Conceptualizing
B) Defining
C) Planning
D) Executing
E) Delivering

6 INCORRECT
In which of the following stages are you more likely to find status reports, many changes, and the creation of
forecasts?
A) Conceptualizing
B) Defining
C) Planning
D) Executing
E) Delivering

7 INCORRECT
Which of the following choices is not one of the driving forces behind the increasing demand for project
management?
A) Compression of the product life cycle
B) Knowledge explosion
 C) Development of third world and closed economies
D) More emphasis on the product and less on the customer
E) Corporate downsizing

8 INCORRECT
Project management is ideally suited for a business environment requiring all of the following except
A) Accountability
B) Flexibility
C) Innovation
D) Speed
E) Repeatability

9 CORRECT
Which of the following is the number one characteristic that is looked for in management candidates?
A) Overall intelligence
B) Works well with others
C) Experience
D) Past successes
E) Good references

10 INCORRECT
A common rule of thumb in the world of high-tech product development is that a six-month project delay can result
in a loss of product revenue share of ___ percent.
A) 10
B) 20
C) 33
D) 45
E) 50

11 INCORRECT
Integration of project management with the organization takes place with the
A) Master budget
B) Strategy plan
C) Process of managing actual projects
D) Both b and c are correct
E) A, B, and C are all correct

12 INCORRECT
Which of these is not part of the "technical dimension" of project management?
A) WBS
B) Budgets
C) Problem solving
D) Schedules
E) Status reports

13 CORRECT
Corporate downsizing has increased the trend toward
A) Reducing the number of projects a company initiates
B) Outsourcing significant segments of project work
C) Using dedicated project teams
D) Shorter project lead times
E) Longer project lead times
14 CORRECT
A series of coordinated, related, multiple projects that continue over extended time intended to achieve a goal is
known as a
A) Strategy
B) Program
C) Campaign
D) Crusade
E) Venture

15 CORRECT
From 1994 to 2009 the trend for projects late or over budget was:
A) Significantly better
B) Slightly better
C) About the same
D) Slightly worse
E) Significantly worse

Chapter 2
1 INCORRECT
Which of the following is not one of the commonly heard comments of project managers?
A) Where did this project come from?
B) Why are we doing this project?
C) How can all these projects be first priority?
D) Why is this project so strongly linked to the strategic plan?
E) Where are we going to get the resources to do this project?

2 INCORRECT
Strategy considered to be under purview of senior management is
A) Old school thinking
B) A new school of management thought
C) Necessary in a company structure
D) Beneficial to the Project Manager
E) Dependent on company goals

3 INCORRECT
The intended outcome of strategy/projects integration is
A) Clear organization focus
B) Best use of scarce organization resources
C) Improved communication across projects and departments
D) Both A and C are correct
E) A, B, and C are all correct

4 INCORRECT
Project managers who do not understand the role that their project plays in accomplishing the organization's
strategy tend to make all the following mistakes except:
A) Focusing on low priority problems
B) Overemphasizing technology as an end in and of itself
C) Focusing on the immediate customer
D) Trying to solve every customer issue
E) All the above are likely mistakes
5 INCORRECT
The textbook indicated that ________ is the major dimension of strategic management.
A) Responding to changes in the external market
B) Allocating scarce resources of the organization
C) Beating competition to the market
D) Both a and b are correct
E) Both a and c are correct

6 INCORRECT
Which of the following questions does the organization's mission statement answer?
A) What are our long-term strategies?
B) What are our long-term goals and objectives?
C) How do we operate in the existing environment?
D) What do we want to become?
E) All of these are answered by the mission statement

7 INCORRECT
Strategy formulation includes which of the following activities?
A) Determining alternatives
B) Creating profitability targets
C) Evaluating alternatives
D) Both a and c are correct
E) A, B, and C are all correct

8 INCORRECT
The assessment of the external and internal environments is called _______ analysis.
A) SWOT analysis
B) Competitive
C) Industry
D) Market
E) Strategic

9 INCORRECT
Which of the following is not one of the requirements for successful implementation of strategies through projects?
A) Allocation of resources
B) Prioritizing of projects
C) Motivation of project contributors
D) Adequate planning and control systems
E) All of these are requirements

10 INCORRECT
Susie's department is implementing many projects. She finds herself starting and stopping work on one task to go
and work on another task, and then return to the work on the original task. Susie is experiencing
A) Poor scheduling
B) Excess work burden
C) Flexible tasking
D) Multitasking
E) Burnout
11 INCORRECT
Project selection criteria are typically classified as:
A) Financial and non-financial
B) Short-term and long-term
C) Strategic and tactical
D) Required and optional
E) Cost and schedule

12 INCORRECT
Which of the following is not one of the classifications for assessing a project portfolio?
A) Sacred cow
B) Bread-and-butter
C) Pearls
D) Oysters
E) White elephants

13 INCORRECT
Which of the following is the reason(s) why project managers need to understand their organization's mission and
strategy?
A) To make appropriate decisions and adjustments
B) To be effective project advocates
C) To be able to get their job done
D) Both A and B are correct
E) A, B, and C are all correct

14 INCORRECT
Which of the following is not true of multi-weighted scoring models?
A) Will include quantitative criteria
B) Will include qualitative criteria
C) Each criterion is assigned a weight
D) Projects with higher scores are considered more desirable
E) All of the above are true

15 INCORRECT
Which of the following is a common multicriteria selection model?
A) Checklist
B) Net Present Value
C) Weighted criteria model
D) Both A and C are correct
E) All of these are common multicriteria selection models

Chapter 3
1 INCORRECT
Organizational culture is best explained as organizational
A) Personality
B) Hierarchy
C) Reporting relationships
D) Background
E) Management style
2 INCORRECT
A good project management system provides for defining the interface between the project team and the
organization in all the following areas except
A) Authority
B) Allocation of resources
C) Development of project team members
D) Integration of the project into the organization
E) All of these are provided

3 CORRECT
Which of the following is an advantage of a functional project management organization?
A) Maximum flexibility in the use of staff
B) Good integration across functional units
C) Shorter project duration
D) Strong motivation of project team members
E) All of these are advantages

4 INCORRECT
MegaComputers, Inc. has assigned a project manager for each of the five new-product teams. The managers as well
as the project team members work on the projects on a full-time basis. The structure being used is ________
organization.
A) Functional
B) Balanced matrix
C) Weak matrix
D) Strong matrix
E) Project

5 INCORRECT
Elizabeth is considering how to structure a project team that will not directly disrupt ongoing operations. The project
needs to be done quickly and a high level of motivation will be needed in order to do that. For this situation, the
______ organization would be the best choice.
A) Functional
B) Balanced matrix
C) Weak matrix
D) Strong matrix
E) Project

6 INCORRECT
A project management system provides a framework for launching and implementing project activities within a
______ organization.
A) Matrix
B) Balanced
C) Weak
D) Sponsor
E) Parent

7 INCORRECT
In which of the following is the balance of authority strongly in favor of the functional managers?
A) Weak matrix
B) Balanced matrix
C) Strong matrix
D) Strong
E) Both C and D are correct
8 INCORRECT
Matrix management violates the management principle of
A) Span of control
B) Unity of command
C) Parity principle
D) Empowerment
E) All of these management principles

9 INCORRECT
The project structure that is ranked as least effective is _______ organization.
A) Functional
B) Balanced matrix
C) Weak matrix
D) Strong matrix
E) Project

10 INCORRECT
From the list below, which is not a primary characteristic of organization culture?
A) Control
B) Team emphasis
C) History
D) Conflict tolerance
E) Risk tolerance

11 INCORRECT
Who is responsible for determining how tasks will be done in a matrix project management structure?
A) The functional manager
B) The project manager
C) Both are responsible
D) This is no pattern of who takes responsibility
E) None of these are true

12 INCORRECT
The Macintosh development team at Apple is a good example of what kind of project structure?
A) Project
B) Balanced Matrix
C) Project Matrix
D) Functional Matrix
E) Functional

13 CORRECT
The Organizational Culture Diagnosis Worksheet classifies cultural characteristics into all of the following except:
A) Physical characteristics
B) Public documents
C) Behavior
D) Folklore
E) Ethics

14 CORRECT
Which of the following is not one of the typical forms of a project management office?
A) Command center
B) Control tower
C) Resource pool
D) Weather station
E) All of these are typical forms of a project management office
15 CORRECT
Which of the following cultural characteristics relates to the degree to which management focuses on outcomes
rather than on techniques and processes used to achieve those results?
A) Risk tolerance
B) Reward criteria
C) Conflict tolerance
D) Means versus end orientation
E) Open-systems focus

Chapter 4:
1 CORRECT
The method used to collect information to use through all phases of the project life cycle is called
A) Responsibility matrix
B) Organization breakdown structure
C) Work breakdown structure
D) Priority matrix
E) Work package

2 CORRECT
The first step in creating the necessary information to manage a project is to
A) Establish project priorities
B) Define the project scope
C) Verify the budget available
D) Assign team members to work on the project
E) Determine the required completion date

3 CORRECT
Research shows the most frequently mentioned barrier to project success is
A) Not enough budget resources
B) Poor performance by team members
C) Weak project leadership
D) Poorly defined scope or mission
E) Political in-fighting

4 CORRECT
An expected output over the life of a project would be classified as
A) A deliverable
B) A product
C) An end object
D) An objective
E) A target

5 CORRECT
The ability of 911 emergency systems to identify the caller's phone number and location are considered to be a
A) Technical requirement
B) Milestone
C) Project limit
D) Project exclusion
E) Project deliverable

6 CORRECT
"To construct a high-quality, custom home within five months at costs not to exceed $150,000" is best classified as
A) A deliverable
B) A milestone
C) An objective
D) A limit
E) An exclusion
7 INCORRECT
Which of the following is not one of the basic classifications of project priorities?
A) Profit
B) Cost
C) Time
D) Performance
E) All of these are basic classifications

8 CORRECT
If a project criterion indicates that the project must meet a specific date, that criterion is classified as
A) Constrained
B) Enhanced
C) Accepted
D) Limited
E) Fixed

9 INCORRECT
The tool used to assist in making project trade-offs between schedule, budget, and performance objectives is called
a
A) Responsibility matrix
B) Work breakdown structure
C) Project priority matrix
D) Work package
E) Criterion matrix

10 CORRECT
The highest element in the hierarchical breakdown of the WBS is
A) A work package
B) Sub deliverables
C) A cost account
D) Major deliverables
E) The project

11 INCORRECT
All of the following are usually included in a work package except
A) What will be done?
B) The time needed to complete the work
C) A single person who is responsible for its completion
D) All the costs for the work package
E) All of these are included in a work package

12 INCORRECT
The final step in the creation of a Work Breakdown Structure is to
A) Code the WBS for tracking
B) Assign the cost account to a manager
C) Assign the work package to a manager
D) Develop the responsibility matrix
E) All of these are included in the final step

13 CORRECT
The intersection of the WBS and the OBS is called the
A) Responsibility matrix
B) Priority matrix
C) Work package
D) Cost account
E) Project overlap
14 INCORRECT
If a project is small or of narrow scope and does not require an elaborate system, which of the following is a good
choice?
A) Responsibility matrix
B) Organization breakdown structure
C) Work breakdown structure
D) Priority matrix
E) Process breakdown structure

15 CORRECT
The tendency for the project deliverables to expand over time-usually by changing requirements, specifications, and
priorities-is called:
A) Scope erosion
B) Scope creep
C) Project bloat
D) Scope enhancement
E) Project add-ons
 CHAPTER 5
1 CORRECT
The process of forecasting or approximating the time and cost of completing project
deliverables is called

Budgeting
A)

Predicting
B)

Estimating
C)

Planning
D)

Guesstimating
E)
2 CORRECT
Janet is forecasting how much money her department needs to support a new project.
She estimates that two people and $25,000 in expenses will cover her needs. Because
management typically insists on reducing forecasts by 20 percent, she increases her
estimates to allow for that reduction. Which of the following factors is illustrated in this
situation?

Padding estimates
A)

Planning horizon
B)

Project structure
C)

People
D)

Organization culture
E)
3 CORRECT
Top-down estimates are most likely to occur during the ______ phase.

Concept
A)

Planning
B)

Execution
C)

Delivery
D)

All of these are equally likely

E)
4 INCORRECT
Sean is forecasting the time and cost of developing a customized software program by
looking at the number of inputs, outputs, inquires, files, and interfaces. Which of the
following methods is he using?

Ratio
A)

Template
B)

Apportion
C)

Function point
D)

Learning curve
E)
5 CORRECT
Learning curves are more likely to apply in situations where most of the costs are

Materials
A)

Labor
B)

Overhead
C)

Evenly spread over materials, labor, and overhead

D)

All of these are equally likely situations for learning curves

E)
6 CORRECT
The approach that begins with a top-down estimate for the project and then refines
estimates as the project is implemented is known as ______ method.

Function point
A)

Template
B)

Learning curve
C)

Phase estimating
D)

Apportion
E)
7 INCORRECT
The accuracy of top-down estimates will typically be in the range of

Minus 50% to plus 50%

A)

Minus 0% to plus 75%

B)

Minus 20% to plus 60%

C)

Minus 35% to plus 35%

D)

Minus 10% to plus 30%

E)
8 CORRECT
The cost to prepare bottom-up estimates will typically run how much more than the costs
to prepare the top-down estimates?

About the same

A)

About twice as much

B)

About three times as much

C)

About four times as much

D)

About five times as much

E)
9 INCORRECT
Project costs are typically viewed from all of the following except:

Scheduled
A)

Sunk
B)

Actual
C)

Committed
D)

All of these are correct

E)
10
INCORRECT Which of the following is not one of the recommended guidelines for developing useful
work package estimates?

Estimates should be made by those responsible for the work

A)

Use several people to estimate the same work

B)

Estimates should be based on normal conditions

C)

Estimates should include a normal level of contingency

D)

Estimates should be independent of other projects

E)
11
INCORRECT Reasons why estimating time and cost are important include all of the following except:

To schedule work
A)

To determine how long the project should take and cost

B)

To develop cash flow needs

C)

To determine how well the project is progressing

D)

All of the above are valid reasons

E)
12 CORRECT
The bottom-up approach for estimating times and costs that uses costs from past
projects that were similar to the current project is known as:

Detailed WBS work package estimates

A)

Template method
B)

Function point method

C)

Time-phased cost estimates

D)

Phase estimating
E)
13
INCORRECT Which of the following top-down methods is used when projects closely follow past
projects in features and costs and result in costs being assigned by percentages to major
segments of the project?

Apportion
A)

Function point
B)

Phase estimating
C)

Learning curve
D)

Consensus
E)
14
INCORRECT People working on prototype development needing time to interact with the design
engineers after the design is completed is an example of:

Hidden interaction costs

A)

Things going wrong on a project

B)

Normal conditions not applying

C)

Changes in project scope

D)

None of these are correct

E)
15
INCORRECT Design flaws being revealed after the fact, extreme weather conditions, and accidents
occurring are examples of:

Hidden interaction costs

A)

Things going wrong on a project

B)

Normal conditions not applying

C)

Changes in project scope

D)

None of these are correct

E)
CHAPTER 6
Which of the
following
represents an
activity on an
AON project
network?

An arrow
A)

A line
B)

A node
C)

Both A and B are correct

D)

A, B, and C are all correct

E)
2
INCORRECT Arrows on an AON project network represent:

An activity
A)

Project flow
B)

Dependency
C)

Both B and C are correct

D)

Both A and B are correct

E)
3
INCORRECT Which of the following is provided by a project network but not by the work breakdown
structure?

Dependencies
A)

Sequencing
B)

Interrelationships
C)

Both A and B are correct

D)

A, B, and C are all correct

E)
4
INCORRECT Part of a project is to Develop Product Specifications. This is best classified as a(n)

Event
A)

Path
B)

Activity
C)

Node
D)

Milestone
E)
5
INCORRECT The critical path in a project network is the

Shortest path through the network

A)

Longest path through the network

B)

Network path with the most difficult activities

C)

Network path using the most resources

D)

Network path with the most merge activities

E)
6 CORRECT
An item on a project network is Design Software Completed. This is best described as a(n)

Event
A)

Path
B)

Activity
C)

Node
D)

Milestone
E)
7
INCORRECT A sequence of connected, dependent activities is termed a(n)

Critical path
A)

Parallel path
B)

Activity chain
C)

Path
D)

Dependent chain
E)
8
INCORRECT Which of the following is not one of the basic rules to follow when developing project
networks?

An activity cannot begin until all preceding activities have been completed
A)

Each activity must have a unique identification number

B)

Conditional statements are allowed but looping statements are not allowed
C)

An activity identification number must be larger that that of any preceding activities
D)

Networks flow from left to right

E)
9
INCORRECT ________ activities must be completed immediately before a particular activity.

Merge
A)

Burst
B)

Predecessor
C)

Successor
D)

Critical
E)
10
INCORRECT The forward pass in project network calculations determines the

Earliest time's activities can begin

A)

Earliest time's activities can be finished

B)

Duration of the project

C)

Both A and B are correct

D)

A, B, and C are all correct

E)
11
INCORRECT The backward pass in project network calculations determines the

Latest time's activities can begin

A)

Earliest time's activities can be finished

B)

Critical path
C)

Both A and C are correct

D)

A, B, and C are all correct

E)
12
INCORRECT The amount of time an activity can be delayed and yet not delay the project is termed

Total slack
A)

Free slack
B)

Critical float
C)

Float pad
D)

Slip pad
E)
13
CORRECT The laying pipe example in the text illustrates the concept of

Laddering
A)

Hammock activities
B)

Critical path
C)

Concurrent engineering
D)

Forward pass
E)
14
INCORRECT Typically an activity on a project network represents

A single work package

A)

One or more tasks from a work package

B)

Several work packages

C)

A sub-deliverable
D)

A cost account
E)
15
CORRECT Concurrent engineering is a good example of good use of

Start to Start lags

A)

Start to Finish lags

B)

Finish to Finish lags

C)

Finish to Start lags

D)

Any of these could be correct

E)
 CHAPTER 7
An uncertain
event or
condition that,
if it occurs, has
a positive or
negative effect
on a project
objectives is
termed.

Random chance
A)

A disaster
B)

Risk
C)

Hazard
D)

Bad luck
E)
2
INCORRECT The cost impact of a risk event occurring as a project proceeds through its life cycle tends to

Slowly rise
A)

Drop sharply and then level out

B)

Rise sharply and then level out

C)

Remain about the same

D)

Slowly drop
E)
3 CORRECT
Which of the following is not one of the steps in the risk management process?

Risk response development

A)

Risk assessment
B)

Risk identification
C)

Risk tracking
D)

Risk response control

E)
4
INCORRECT One common mistake made early in the risk identification process is

Not all possibilities are considered

A)

Participants are over-optimistic

B)

Participants are over-pessimistic

C)

Focus on objectives and not on the events that could produce consequences.
D)

Too much attention is given to past events

E)
5
INCORRECT The 1999 NASA Mars Climate Orbiter is an example of

Disaster avoidance through proactive risk management

A)

Murphy's Law
B)

Proper use of critical thinking

C)

Mismanaged risk control

D)

Using historical records to assess risk

E)
6
INCORRECT A list of questions that address traditional areas of uncertainty on a project is termed a risk

Profile
A)

Questionnaire
B)

Research
C)

Query
D)

Checklist
E)
7
INCORRECT All of the following are included in the risk identification process except

Customers
A)

Subcontractors
B)

Competitors
C)

Vendors
D)

None of these are included

E)
8 CORRECT
The easiest and most commonly used technique for analyzing risks is _____ analysis.

Probability
A)

Scenario
B)

Payback
C)

Risk/reward
D)

Impact
E)
9
INCORRECT A risk profile is a list of questions that address traditional areas of uncertainty on a project
that answers developed from:

When the event might occur in the project

A)

Chances of the event occurring

B)

Interaction with other parts of the project or with other projects

C)

From previous, similar projects

D)

Magnitude or severity of the event's impact

E)
10
INCORRECT The risk assessment form contains all of the following except

Likelihood of the risk event occurring

A)

Potential impact of the risk event

B)

Who will detect the occurrence of the risk event.

C)

Difficulty of detecting the occurrence of the risk event

D)

When the risk event may occur

E)
11
CORRECT Which of the following is not one of the probability analysis tools?

Ratio/range analysis
A)

Decision tree
B)

PERT simulation
C)

PERT
D)

All of these are probability analysis tools

E)
12
INCORRECT The demolition of the Seattle Kingdome (Snapshot from Practice) is an example of which of
the following?

Mitigating
A)

Retaining
B)

Ignoring
C)

Transferring
D)

Sharing
E)
13
INCORRECT Technical risks are:

Often the kind that can cause the project to be shut down.
A)

Problematic
B)

Imposed duration dates

C)

Both A and B are correct

D)

A, B, and C are all correct

E)
14
INCORRECT Detailing all identified risks, including descriptions, category, and probability of occurring,
impact, responses, contingency plans, owners and current status is called:

Management reserves
A)

Change control
B)

Contingency reserves
C)

Risk register
D)

Risk profiles
E)
15
INCORRECT Change management systems are designed to accomplish all of the following except:

Track all changes that are to be implemented

A)

Review, evaluates, and approve/disapprove proposed changes formally

B)

Identify expected effects of proposed changes on schedule and budget

C)

Reflect scope changes in baseline and performance measures

D)

All of the above are correct

E)

CHAPTER 8

Delaying
noncritical
activities to lower
peak demand on
resources is
known as resource

Shifting
A)

Effectiveness
B)

Manipulating
C)

Smoothing
D)

Allocation
E)
2 CORRECT
If resources are not adequate to meet peak demands, the resulting reschedule is termed

Resource-constrained scheduling
A)

Time-constrained scheduling
B)

Mandatory leveling
C)

Project resource adjustment

D)

Allocation
E)
3 INCORRECT
When developing a new software package, the software must be designed, the code
must be written, and the code must be tested. This is an example of a ______
constraint.

Physical
A)

Technical
B)

Resource
C)

Schedule
D)

Time
E)
4 INCORRECT
Sam the project engineer has been scheduled to run the product system test at the same
time he is to build a marketing prototype. This is an example of a ______ constraint.

Physical
A)

Technical
B)

Resource
C)

Scheduling
D)

Time
E)
5 INCORRECT
Susan is to conduct environmental testing but the chamber cannot hold all the equipment
that she wants to test. This is an example of a _________ constraint.

Physical
A)

Technical
B)

Resource
C)

Scheduling
D)

Time
E)

6 INCORRECT
All of the following are kinds of resource constraints except

Materials
A)

People
B)

Equipment
C)

Information
D)

All of the above are resource constraints

E)
7 INCORRECT
A special truck that George needs on his project has been scheduled on another project.
This is a ______ constraint.

Working capital
A)

People
B)

Equipment
C)

Information
D)

Materials
E)
8 INCORRECT
Regina's boss has told her that her project is very important. If the critical path is
delayed, she will be given whatever she needs to get it back on schedule. Her project is
________ constrained.

Time
A)

Quality
B)

Cost
C)

Performance
D)

Resource
E)
9 INCORRECT
Scheduling time-constrained projects focuses on resource

Demands
A)

Increases
B)

Assumptions
C)

Utilization
D)

All are correct

E)
10
UNANSWERED Resource leveling can provide

Lower peak demand

A)

Reduced resource need over the life of the project

B)

Reduced fluctuations in resource demand

C)

Both A and B are correct

D)

A, B, and C are all correct

E)
11
INCORRECT In a resource-constrained project, which of the following is most likely to be changed?

The completion date

A)

The budget
B)

Project quality
C)

Both A and B are equally likely

D)

A, B, and C are all equally likely

E)
12
INCORRECT In a resource-constrained project the second priority in assigning resources is usually
given to activities with the

Smallest duration
A)

Least slack
B)

Most slack
C)

Lowest identification number

D)

Highest cost
E)
13
INCORRECT Splitting an activity creates the following situation:

More people working on the same activity

A)

There are possible startup and shutdown costs

B)

A resource may be moved from one activity to another and then back
C)

Both B and C are correct

D)

A, B, and C are all correct

E)
14
INCORRECT Which of the following is not one of the more common problems associated with
scheduling multiproject resources?

Overall schedule slippage

A)

Inefficient resource utilization

B)

Resource bottlenecks
C)

Both A and C are correct

D)

A, B, and C are all correct

E)
15
INCORRECT A project budget report is showing our project as spending $35,000 against a budgeted
amount of $40,000. Which of the following is true?

We are spending less than we should for the project

A)

We are doing a good job managing the project

B)

We should check to see if all the bills have been paid

C)

Both A and B are correct

D)

We can't be sure how the project is going

E)
CHAPTER 9

The correct answer for each question is indicated by a .

1 CORRECT
The president of a software company remarks in a speech that new technologically
advanced software will be available in one year. This is an example of reducing project
duration caused by:

Imposed project deadlines

A)

Time to market
B)

Unforeseen project delays

C)

High overhead
D)

Incentive contracts
E)
2 INCORRECT
Adverse weather, design flaws, and equipment breakdown can create negative slack.
This is an example of reducing project duration caused by:

Imposed project deadlines

A)

Time to market
B)

Unforeseen project delays

C)

High overhead
D)

Incentive contracts
E)
3 CORRECT
Which of the following is not considered a project indirect cost?

Supervision
A)

Consultants
B)

Equipment
C)

Interest
D)

All of these are considered project indirect costs

E)
4 INCORRECT
Low-cost, realistic, efficient methods for completing an activity under normal conditions
are supported by ____ time.

Normal
A)

Budget
B)

Optimized
C)

Expected
D)

Target
E)
5 INCORRECT
The shortest possible time an activity can be completed realistically is called ___ time.

Expedited
A)

Accelerated
B)

Crash
C)

Optimistic
D)

Optimal
E)
6 INCORRECT
____ costs are incurred when completing an activity in its realistically shortest time.

Normal
A)

Reserve
B)

Crash
C)

Accelerated
D)

Expedited
E)
7 CORRECT
Cost slope can be determined by dividing the

Run by the rise

A)

Rise by the run

B)

Crash cost by the normal cost

C)

Normal cost by the crash cost

D)

Both B and C are correct

E)
8 CORRECT
Which of the following correctly calculates an activity's cost slope?

(normal cost-crash cost)/(normal time-crash time)

A)

(crash cost-normal cost)/(normal time-crash time)

B)

(normal time-crash time)/(crash cost-normal cost)

C)

(normal time-crash time)/(normal cost-crash cost)

D)

(crash cost-normal cost)/(crash time-normal time)

E)
9 INCORRECT
The optimum duration for a project is at the point where:

Direct costs are the lowest

A)

Indirect costs are the lowest

B)

Direct costs equal indirect costs

C)

Total project costs are the lowest

D)

The project changes from time-constrained to resource-constrained

E)
10
INCORRECT Creating a Project Cost-Duration graph is useful:

During the pre-project planning phase

A)

After the project has begun

B)

After the completion of the project

C)

Both A and B are correct

D)

A, B, and C are all correct

E)
11
INCORRECT If a network has several critical or near-critical paths it is deemed to be:

Well planned
A)

The lowest cost alternative

B)

Resource-constrained
C)

Sensitive
D)

Insensitive
E)
 12
UNANSWERED A positive situation where moving toward the optimum time can result in very real, large
savingsthis occurs when the network is:

Insensitive
A)

Sensitive
B)

Ahead of schedule
C)

Shifting to the critical chain

D)

Implementing a fast-tracking system

E)
13
INCORRECT Which of the following is the most common method for shortening project time?

Assigning additional staff and equipment

A)

Subcontract work
B)

Schedule overtime
C)

Reduce project scope

D)

Reduce the quality

E)
14
INCORRECT Which of the following is the easiest method for shortening project time?

Assigning additional staff and equipment

A)

Subcontract work
B)

Schedule overtime
C)

Reduce project scope

D)

Reduce the quality

E)
15
INCORRECT The Snapshot from Practice "Cell-Phone Wars" is an excellent example of reducing
project duration due to:

Imposed project deadlines

A)

Time to market
B)

Unforeseen project delays

C)

High overhead
D)

Incentive contracts
E)

Ch10
Well-defined projects that encounter no significant surprises require little:
1
Management
A)

Leadership
B)

Monitoring
C)

Corrective action
D)

All of these are only required to a minor extent

E)
2
Groups such as human resources, information systems, purchasing agents, and maintenance are
typically classified as:

Project managers
A)

Administrative support
B)

Functional managers
C)

Project sponsors
D)

Customers
E)
3
The second ring in the network of relationships for project managers includes all of the
following except:

Other project managers

A)

Customers
B)

Functional managers
C)

Top management
D)

Project sponsors
E)
4
The outer ring in the network of relationships for project managers includes all of the
following except:

Other organizations
A)

Customers
B)

Contractors
C)

Government agencies
D)

Administrative support
E)
5
The new perspective of project management emphasizes which of the following?

Financial control
A)
Managing project stakeholders
 B)

Schedule/cost tradeoffs
C)

Both A and B are correct

D)

A, B, and C are all correct

E)
6
In terms of commonly traded organizational currencies, vision, excellence, and ethical correctness
are part of ______ related currencies.

Task
A)

Position
B)

Inspiration
C)

Relationship
D)

Personal
E)
7
In terms of commonly traded organizational currencies, acceptance, personal support, and
understanding are part of _______ related currencies.

Task
A)

Position
B)

Inspiration
C)

Relationship
D)

Personal
E)
8
In terms of commonly traded organizational currencies, learning, ownership, and gratitude are part
of ______ related currencies.

Task
A)

Position
B)

Inspiration
C)

Relationship
D)

Personal
E)
9
In mapping dependencies for a project, the project manager should:

Overestimate
A)

Underestimate
B)

Precisely estimate
C)
Either B or C are correct
 D)

None of these are correct

E)
10
In the Snapshot from Practice "Managing Expectations", one of the key aspects to project success
was stated to be the managing of stakeholder:

Relations
A)

Expectations
B)

Involvement
C)

Influence
D)

Input
E)
11
In the Research Highlight, Ancona and Caldwell identified key patterns of activity which contribute
to creating a high performance team. Which of the following is not one of those?

Negotiator
A)

Ambassador
B)

Task coordinator
C)

Scouts
D)

Guard
E)
12
Unlike project leadership, project management is about coping with:

Change
A)

Aligning people to any new directions

B)

Monitoring results against plans

C)

Recognizing the need to alter plans

D)

All of these are part of project management

E)
13
In a survey of project managers, approximately what percentage reported that they encountered
ethical issues in their work?

22 percent
A)

40 percent
B)

65 percent
C)

81 percent
D)

100 percent
E)
14
Which of the following is not one of the distinguishing traits of character?
 Openness
A)

Consistency
B)

Empathetic
C)

Sense of purpose
D)

Hard work
E)
15
Which of the following would be defined as the ability or skill to perceive, assess and manage the
emotions of one's self and others?

Emotional stability
A)

Coolness under pressure

B)

Emotional intelligence
C)

Empathy
D)

Management sensitivity
E)

Ch 11

1
During which stage of team development is high performance not a top priority and team member
emotions run from upbeat to depressed?

Norming
A)

Storming
B)

Performing
C)

Adjourning
D)

Forming
E)
2
Roger is new-product project manager for a retail company. Recently the team has exhibited a high
degree of conflict over who will control the group and how decisions will be made. Which stage of
development is the team in?

Norming
A)

Storming
B)

Performing
C)

Adjourning
D)

Forming
E)
3
Experience and research indicate that high-performance project teams are much more likely to develop
under all the following conditions except:

Members are assigned to the project full time

A)

Members report solely to the project manager

B)

There are 10 or fewer members per team

C)

Team members are selected by their managers

D)

The project involves a compelling objective

E)
4
Which of the following are considered very important in the recruiting of project members?

The budget available

A)

The importance of the project

B)

The management structure for the project team

C)

Both B and C are correct

D)

A, B, and C are all correct

E)
5
Which of the following is an objective of the first project team meeting?

Overview the project's scope and objectives

A)

Address interpersonal interaction concerns

B)

Model how the team will work together

C)

Both A and C are correct

D)

A, B, and C are all correct

E)
6
Researchers have found that high performance teams will have which of the following norms?

Hard work does not get in the way of having fun

A)

No information is shared outside the team unless all agree to it

B)

It is acceptable to be in trouble, but not to surprise others

C)

Both B and C are correct

D)

A, B, and C are all correct

E)
7
Establishing a team identity is facilitated by:

Team members working in a common space

A)

Creation of a project team name

B)
 Effective use of meetings
C)

Both A and B are correct

D)

A, B, and C are all correct

E)
8
Which of the following would be considered the most effective project reward?

Individual member rewards

A)

Lump-sum cash award

B)

All-expenses-paid trip for team members and their families

C)

Using negative reinforcement to motivate adequate performance

D)

All of these are equally effective

E)
9
The first step in facilitating group decision making is to:

Call a meeting to discuss the problem

A)

Identify the problem

B)

Agree that there is a problem

C)

Quantify the problem

D)

E) Generate alternatives

10
The biggest challenge to managing a virtual project team is:

Getting reports and technical information communicated

A)

Developing trust
B)

Establishing effective patterns of communication

C)

Both B and C are correct

D)

A, B, and C are all correct

E)
11
Which of the following is not one of the steps in facilitating group decision making?

Identifying the problem

A)

Analyzing the situation

B)

Generating alternatives
C)

Reaching a decision
D)
Follow-up
 E)
12
Two of the biggest challenges involved in managing a virtual project team are:

The language barriers and time management

A)

Time management and developing trust

B)

The language barriers and developing effective patterns of communication

C)

Developing trust and effective patterns of communication

D)

Time management and developing effective patterns of communication

E)
13
Which of the following is not one of the most significant sources of conflict during the project definition
phase?

Priorities
A)

Administrative procedures
B)

Schedule
C)

Workforce
D)

Costs
E)
14
Which of the following is not one of the most significant sources of conflict during the project planning
phase?

Priorities
A)

Procedures
B)

Schedule
C)

Technical requirements
D)

Costs
E)
15
Which of the following is not one of the tips for alleviating communication problems of virtual teams?

Include face-to-face time if at all possible

A)

Keep team members informed on how well the overall project is going
B)

Share the pain

C)

Establish clear norms and protocols for surfacing assumptions and conflicts
D)

Establish a code of conduct to avoid delays

E)

Ch 12

1
 Contracting project work has long been the norm in the _______ industry.

Telecommunications
A)

Financial
B)

Insurance
C)

Construction
D)

Retail
E)
2
Advantages of outsourcing project work may likely include all of the following except?

Shortened project completion

A)

Reduced costs
B)

Higher level of expertise

C)

Reduced conflict
D)

Increased flexibility
E)
3
Key practices in partnering relationships include:

Single project contracting

A)

Goals and objectives are similar

B)

Access to each other's organizational resources

C)

Both B and C are correct

D)

A, B, and C are all correct

E)
4
Which of the following is part of the traditional project process?

Structured communications
A)

Long-term commitment
B)

Total company involvement

C)

Both A and B are correct

D)

A, B, and C are all correct

E)
5
Which of the following did the state of Ohio do before starting a bond-financed school construction
project?

Create a specific RFP (request for proposal)

A)

Have a dress rehearsal

B)
Reviews the performance of contractors on past projects
 C)

Both A and C are correct

D)

A, B, and C are all correct

E)
6
In the Snapshot from Practice "Strategies for Communicating with Outsourcers," which of the following
was not one of the suggested strategies?

Recognize cultural differences

A)

Use a translator to make sure everyone understands

B)

Choose the right words

C)

Confirm your requirements

D)

Set deadlines
E)
7
The result of teambuilding among the project's participants is a:

Signed contract
A)

Legal partnership agreement

B)

Project plan
C)

Partnering charter
D)

Responsibility matrix
E)
8
Among the many advantages for establishing long-term partnerships are:

Reduced administrative costs

A)

Improved performance
B)

Improved communication
C)

B and C are both correct

D)

A, B, and C are all correct

E)
9
Teambuilding between partners should:

Include engineers, architects, lawyers, specialists and other staff

A)

Be facilitated by an outside consultant

B)

Not take more than one day

C)

A and B are both correct

D)

A, B, and C are all correct

E)
10
 In the Snapshot from Practice dealing with the Value Engineering Awards program, which branch of the
U.S. government was involved?

Department of Defense
A)

Department of Commerce
B)

Department of Transportation
C)

N.A.S.A
D)

Department of Education
E)
11
Customer satisfaction can be quantified by:

Perceived performance divided by actual performance

A)

Actual performance divided by expected performance

B)

Perceived performance divided by expected performance

C)

Actual performance divided by perceived performance

D)

Expected performance divided by actual performance

E)
12
In the research highlight on IT project managers, which of the following was not one of the roles taken
by project managers?

Entrepreneur
A)

Politician
B)

Friend
C)

Marketer
D)

Auditor
E)
13
Which of the following is not one of the elements of good negotiation?

Be hard on the problem, soft on the people

A)

Conflict on a project can be good

B)

Negotiation is not a contest

C)

Seek first to understand, then to be understood

D)

All of these are elements of good negotiation

E)
14
Which of the following is reflected in the saying "Let anger fly out the window"?

Separate people from the problem

A)

Be honest
B)
 Focus on interests, not positions
C)

Invent options for mutual gain

D)

When possible, use objective criteria

E)
15
The dovetailing technique is used in which of the following keys to good negotiation?

Separate people from the problem

A)

Be honest
B)

Focus on interests, not positions

C)

Invent options for mutual gain

D)

When possible, use objective criteria

E)

Ch 13

1
A project monitoring system involves all of the following except:

Determining what date to collect

A)

Determining how, when, and who will collect the data

B)

Adjusting the data

C)

Analysis of the data

D)

Reporting current progress

E)
2
Adequate project controls have the advantage(s) of:

Holding people accountable

A)

Prevents small problems from getting large

B)

Keeping focus
C)

Both A and B are correct

D)

A, B, and C are all correct

E)
3
The second step in the project control process of the measurement and evaluation of project
performance is to:

Review the baseline plan with top management

A)

Analyze inputs to control system

B)
 Compare plan against actual
C)

Measure progress and performance

D)

Review spending with team members

E)
4
In monitoring project time (schedule) performance actual performance should be compared to:

Budgets for the current year

A)

Top management's targets

B)

Project network schedule derived from the WBS/OBS

C)

Progress on similar past projects

D)

Previous status reports

E)
5
An Earned Value System used to monitor project progress includes comparison of

Actual costs versus budget

A)

Schedule progress versus plan

B)

Quality progress versus plan

C)

Both A and B are correct

D)

A, B, and C are all correct

E)
6
The cost variance for a project is calculated by:

EV-AC
A)

AC-SV
B)

PV-EV
C)

CU-EV
D)

EU-PV
E)
7
Baseline project budgets are derived from:

The organization's overall budget

A)

Time-phasing the work packages

B)

Top management directions

C)

Both A and C are correct

D)

A, B, and C are all correct

E)
8
 Generally the method for measuring accomplishments centers on comparing

Earned value with the expected schedule value

A)

Earned value with the actual costs

B)

Actual costs with budgeted costs

C)

Both A and B are correct

D)

A, B, and C are all correct

E)
9
Which of the following are required to assess the current status of a project using the earned-value
cost/schedule system?

BAC, EAC, and ETC

A)

VAC, EAC, and BAC

B)

CV, SU, and BAC

C)

PV, EV, and AC

D)

TCPI, EV, and PV

E)
10
Which of the following methods will measure the scheduling efficiency of the work accomplished to date?

SV/CV
A)

EV/PV
B)

EV/AC
C)

AC/SV
D)

AC/CV
E)
11
Scope creep affects:

The organization
A)

The project team

B)

The project suppliers

C)

Both A and B are correct

D)

A, B, and C are all correct

E)
12
Small refinements that eventually build to be major changes are known as:

Project erosion
A)

Scope creep
B)
Specification adjustments
 C)

Specification refinements
D)

Continuous improvements
E)
13
The percent complete index that looks at percent complete in terms of actual amounts is calculated by
which of the following?

EV/BAC
A)

(EV-PV)/BAC
B)

AC/EAC
C)

(EV-AC)/BAC
D)

(EV-PV)/EAC
E)
14
Which of the following will calculate the estimated cost to complete the project?

(VAC-EV)/(PV/AC)
A)

(BAC-EV)/(EV/AC)
B)

(PV/AC)/(VAC-EV)
C)

(EV/AC)/(BAC-EV)
D)

(BAC-EV)/(BAC-AC)
E)
15
Which of the following is not true regarding scope creep?

It is common late in projects

A)

It is frequently unnoticed until time delays or cost overruns are observed

B)

It wears down team motivation and cohesiveness

C)

Project suppliers resent frequent changes

D)

All of these are true

E)

CHAPTER 14

The correct answer for each question is indicated by a .

1 CORRECT
The content of the final report typically includes the following topics:

A)
Lessons learned
 B)
Review and analysis

C)
Recommendations

D)
Executive summary

E)
All the above are correct

2
INCORRECT Many projects will fail because of circumstances beyond the control of the project team is
called:

A)
Normal

B)
Premature

C)
Perpetual

D)
Failed Project

E)
Changed Priority

3 CORRECT
Implementing closedown includes the following major activities except:

A)
Getting delivery acceptance from the customer.

B)
Shutting down resources and releasing to new uses.

C)
Closing accounts and seeing all bills are paid.

D)
E-mail the project team that the project is complete

E)
Creating a final report

4 CORRECT
Under which heading of the Wrap-up closure checklist should the question "Have project
accounts been finalized and all billing closed?" be answered.

A)
Team

B)
Vendors/contractors

C)
Customer/Users
 D)
Equipment and facilities

E)
Profit and loss statement

5 CORRECT
In the Snapshot from Practice, New Balls Goes Flat in NBA, is an example of a project gone
wrong when the _______ is/are not consulted.

A)
Manufacturer

B)
Equipment and facilities managers

C)
End-users

D)
Project manager

E)
The Fans

6 CORRECT
Information on the project type, size, number of staff, and technology level would be
included in which section of the audit report?

A)
Analysis

B)
Recommendations

C)
Classification of project

D)
Lessons learned

E)
Strategic objectives

7
INCORRECT Project mission and objectives, procedures and systems used, and organization resources
used typically appear in the _____ section of the final project report.

A)
Analysis

B)
Recommendations

C)
Classification of project

D)
Lessons learned

E)Strategic objectives
8 CORRECT
The section of the final project report that new project teams are likely to find most useful is
the:

A)
Analysis

B)
Recommendations

C)
Classification of project

D)
Lessons learned

E)
Strategic objectives

9
INCORRECT Corrective actions that should take place (such as shifting to more resilient building
material) would typically appear in the _____ section of the final project report.

A)
Analysis

B)
Recommendations

C)
Classification of project

D)
Lessons learned

E)
Strategic objectives

10
INCORRECT The most common circumstance for project closure is:

A)
Premature completion with some features eliminated

B)
Project completion meeting costs, schedule, and quality

C)
Project completion after modification of costs, schedule, or quality

D)
Project termination due to technical difficulties

E)
Perpetual projects that seem to go on and on before completion

11
INCORRECT Project closures can fall into all of the following categories except:
 A)
Premature

B)
Perpetual

C)
Failed

D)
Changed priority

E)
All of these are categories for project closure

12
INCORRECT In the Research Highlight, Chaos: Software Projects, the criterion which was deemed the
most important for project success was

A)
Realistic expectations

B)
Hard-working, focused staff

C)
User involvement

D)
Proper planning

E)
Clear vision and objectives

13
INCORRECT ____________ begins with a review of the strategic intent of the project, selection criteria,
project charter, project objectives, project scope, and acceptance criteria.

A)
Process Review

B)
Project Overview

C)
Analysis

D)
Recommendations

E)
Directing

14
CORRECT More and more companies are discarding the traditional superior-subordinate performance
feedback process and replacing it with:

A)
Critical incidences review

B)Management by objectives
 C)
The 360-degree feedback

D)
Both B and C are correct

E)
A, B, and C are all correct

15
INCORRECT In organizations where projects are managed within a ____________, the team member's
area manager, not the project manager, is responsible for assessing performance.

A)
Functional organization

B)
Matrix organization

C)
Flat organization

D)
Both A and C are correct

E)
A, B, and C are all correct

16
INCORRECT Performance evaluations of project teams should:

A)
Provide the basis for individual development

B)
Provide the basis for participation on future projects

C)
Provide the basis for salary increases

D)
Both A and C are correct

E)
A, B, and C are all correct

CHAPTER 18

The correct answer for each question is indicated by a .

1 CORRECT
People find that their project management responsibilities ______ as they move
up the organization's hierarchy.
Contracts
A)
 Advances
B)
Simplifies
C)
Expands
D)
Specializes
E)
2 CORRECT
One aspect of project managing that is unique is the_______ nature of
assignments.
Permanent
A)
Fluid
B)
Temporary
C)
Variety
D)
Changing
E)
3 CORRECT
Project managers mastered the job through __________, buttressed by
occasional workshops on specific project topics such as project scheduling or
negotiating contracts.
Intense schooling
A)
on-the-job training
B)
An apprentice program
C)
Observation of another project manager
D)
None of the above
E)
4
INCORRECT PMI membership entitles members to subscriptions to the following
publication(s).
Project Management Journal
A)
Project Management Today
B)
PM Network
C)
A, B and C are correct
D)
A and C are correct
E)
5 CORRECT
In pursuing your ambition you should continually be on the lookout for ________.
New projects
A)
A mentor
B)
Better career opportunities
C)
Project management workshops
D)
New project management oriented Websites
E)