Stress Reduction in The Workplace
Stress Reduction in The Workplace
Stress Reduction in The Workplace
Keiser University
October,2017
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This literature review focuses on the effectiveness of stress reduction methods and
practices in the workplace. Although there are many strategies for measuring and managing
stress, many of the studies conflict due to setting, lack of control groups, and the type of research
design.
Literature Review
The importance of stress reduction and a company's overall effectiveness will continue to
grow in importance for both employees and employers. Although many companies think that
spending money on stress reduction programs in the workplace is a waste of money, the
connection between stress and absenteeism results in billions of dollars lost annually (Kiev,
1987).
Frequently, people encounter stress both inside and outside the workplace, but how
stress is defined, measured, and managed various by methodologies. Although many examples
of techniques are presented for managing stress, the effectiveness of each technique varies
depending on the context. But, what is stress and why does it manifest differently in various
people?
Perspectives on Stress
For many years, stress has been a topic of interest not only from the psychological
perspective but from the physiological and sociological perspective. Although there are hundreds
of articles and studies on the various concepts within multiple disciplines, Sue Cartwright
segments them into primary, secondary and tertiary methods (Cartwright, 1995). The basis for
understanding organizational stress resulted from the works of Hans Seyle. In his work, the
General Adaptation Syndrome (GAS) explains the physiological symptoms and reactions of
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organisms in stressful situations (Hans, 1953). Since then, the psychological perspective has
been developed and expounded on by multiple divisions within psychology. The psychoanalytic
role and their self-image (Levinson, 2009). However, the origin and explanation of stress is
emphasized more than providing actual solution for handling stress. However, P.L. Perrewes
research explained stress within the organizational context by combing Hans Seyle physiological
studies on stress (1953) with his study on 250 factory workers. Perrewes coined the term
quantitative overload, which explains stress as a result of work that exceeds the workers
Many of the methods have been individual based, but Nielsen provides a methodology
Conclusion
of stressors, methods of stress reduction and techniques to preemptively deal with stress,
there were plenty of articles on stress reduction in the workplace, there seemed to be limited
amounts of information on building less stressful work environments. This literature review can
be improved on by further clarifying the definition of stress and measuring the effects of stress
References
Cartwright, S., Cooper, C. L., & Murphy, L. R. (1995). Diagnosing a healthy organization: A
doi:10.1037/10183-015
Cherniss, C., & Dantzig, S. A. (1986). Preventing and managing job related stress. In R. R.
doi:10.1037/10056-013
Kiev, A. (1987). Managing stress to achieve success. Executive Health, 24, 1-4.
Association. doi:10.1037/11848-015
http://dx.doi.org/10.1080/02678373.2013.812358
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Perrewe, P. L., & Ganster, D. C. (1989). The impact ofjob demands and behavioral control on
Quick, J. C., Wright, T. A., Adkins, J. A., Nelson, D. L., & Quick, J. D. (2013). Preventive stress
doi:10.1037/13942-007
Vol 1 (pp. 234-274). New York, NY, US: Ronald Press Company.
doi:10.1037/11419-011