Maintenance

Management Standard
for immovable assets

NATIONAL
IMMOVABLE ASSET
MAINTENANCE
MANAGEMENT
Table of Contents

Maintenance Management Standard for immovable assets

 PART A: PURPOSE, DEFINITIONS AND SCOPE 1 7. INCIDENT RESPONSES 19
7.1 Design and documentation of incident
1. PURPOSE OF THIS STANDARD 2 responses 19
7.2 Post incident evaluation 19
2. TERMS, DEFINITIONS AND
ACRONYMNS 2 8. RISK MANAGEMENT 20
2.1 Terms and definitions 2
2.2 Acronyms 8 9. ASSET RATIONALISATION AND
PORTFOLIO-LEVEL OPTIMISATION 20
3. SCOPE 9
3.1 Functional scope 9 10. MANAGEMENT REVIEW,
3.2 Application of this Standard 11 AUDIT AND ASSURANCE 21
3.3 Normative references 11
3.4 Key characteristics of public sector PART C: ENABLING REQUIREMENTS 22
immovable assets 12
11. ASSET DATA AND KNOWLEDGE 23
PART B: CORE REQUIREMENTS FOR ASSET CARE 14 11.1 Determine asset data and knowledge
needs and develop data conventions 23
4. ASSET CARE OBJECTIVES, 11.2 Assessment of asset data and knowledge 23
STRATEGIES AND PLANNING 15
4.1 Establishment of asset care objectives, 12. ROLES, RESPONSIBILITIES AND THE
strategies and plans 15 FOSTERING OF AN ASSET MANAGEMENT
4.2 Assets and asset management system CULTURE OF EXCELLENCE 23
performance and health monitoring 16
4.3 Requirements for asset design and 13. COMPETENT ASSET CARE STAFF 25
subsequent asset care activities 16
4.4 Preparation, maintenance and updating 14. BIBLIOGRAPHY 25
of asset registers 16
ANNEXURES 28
5. MAINTENANCE OF THE VALUE
VESTED IN IMMOVABLE ASSET ANNEXURE A: MAINTENANCE HIERARCHY 28
PORTFOLIOS 17
5.1 Budgeting for maintenance of
immovable asset portfolios 17
5.2 Investment in capital renewal 17

6. MAINTENANCE DELIVERY 18
6.1 Design, implementation and operation
of a maintenance management system 18
6.2 Management of facility or system
shutdown events 19

Maintenance Management Standard for immovable assets

 PART A:
PURPOSE, DEFINITIONS AND SCOPE

1 Maintenance Management Standard for immovable assets

1. PURPOSE OF THIS STANDARD
This National Immovable Asset Maintenance Management Standard establishes a system of principles or practice specifications for
the management and care of immovable assets subsequent to initial construction or acquisition:

a. to derive maximum value from these assets;

b. to protect the investment made in public sector immovable assets and ensure business continuity through the ongoing
availability of such assets at reasonable cost and within acceptable risk parameters;
c. in support of economic development, social upliftment and environmental sustainability for the benefit of all people in
South Africa;
d. by specifying robust practice requirements implemented by competent asset management practitioners.

2. TERMS, DEFINITIONS AND ACRONYMNS

2.1 Terms and definitions

Terms employed in this Standard have the meaning defined below (source documents indicated in brackets):

TERM DEFINITION
Asset A resource owned or controlled by an entity as a result of past events and from
which future economic benefits or service potential are expected to flow to the
entity.
Asset hierarchy (IIMM) A framework for segmenting an asset base into appropriate classifications. The
asset hierarchy can be based on asset function, asset type, or a combination of
the two.
Asset life (ISO 55000) Period from asset creation to asset end-of-life.
Asset management (LGIAMG) The process of decision-making, planning and control over the acquisition, use,
safeguarding and disposal of assets to maximise their service delivery potential
and benefits, and to minimise their related risks and costs over their entire life.
Asset management A combination of processes, data and software applied to provide outputs
information system (LGIAMG) required for effective asset management.
Asset management plan A documented plan developed for the management of one or a portfolio of assets
that combines multi-disciplinary management techniques (including technical
and financial) over the lifecycle of the asset in the most cost-effective manner to
provide a specified level of service. The plan specifies approaches, programmes,
projects, activities, resources, responsibilities and timeframes across the lifecycle
of the asset(s) planned for, or over a timeframe appropriate for robust lifecycle
planning.
Asset management objectives Specific outcomes required from the implementation of the asset management
(IIMM) system.
Asset management practices The asset management processes and techniques that an entity undertakes,
(IIMM) such as demand forecasting, developing and monitoring levels of service and risk
management.
Asset management strategy The high level long-term approach to asset management including asset
(IIMM) management action plans and objectives for managing the assets.

Maintenance Management Standard for immovable assets

2
 TERM DEFINITION
Asset management system A management system whose function is to establish the asset management
(ISO 55000) policy and objectives, as well as processes and organisational arrangements
inclusive of structure, roles and responsibilities to achieve asset management
objectives.
Asset register (LGIAMG) A record of asset information considered worthy of separate identification for
both asset accounting and strategic management purposes including inventory,
historical, condition and construction, technical and financial information about
each.
Note: The unit of account in an asset register is a component (see definition of a
component).
Asset system (ISO 55000) Set of assets that interact or are interrelated.
Asset type (ISO 55000) Grouping of assets having common characteristics that distinguish those assets as
a group or class.
Audit (ISO 55000) Systematic, independent and documented process for obtaining audit evidence
and evaluating it objectively to determine the extent to which the audit criteria are
fulfilled.
Capacity (IIMM) Maximum output that can be produced or delivered using existing network or
infrastructure.
Capital (financial concept of) Net assets of an entity.
Capital (physical concept The productive capacity of an entity as measured by the optimised depreciated
thereof) replacement cost method.
Capital expenditure Expenditure used to create new assets, increase the capacity of existing assets
beyond their original design capacity or service potential, or to return the service
potential of the asset or expected useful life of the asset to that which it had
originally. CAPEX increases the value of capital asset stock.
Capital upgrading Enhances the service potential of the asset or the economic benefits that can be
obtained from use of the asset and may also increase the life of the asset beyond
that initially expected.
Component (IIMM) A component (Note 1) is a specific part of a complex item (Note 2) that has independent
physical or functional identity and specific attributes such as different life
expectancy, maintenance and renewal requirements and regimes, risk or criticality.
Note 1: A component is separately recognised and measured (valued) in the
organisation’s asset register as an unique asset record, in accordance with the
requirements of GRAP 17 to componentise assets.
Note 2: A complex item is one that can be disaggregated into significant
components. Infrastructure and buildings are considered complex items.
Competence (ISO 55000) The ability to apply knowledge and skills to achieve intended results.
Condition (IIMM) The physical state of the asset.
Condition assessment or The inspection, assessment, measurement and interpretation of the resultant data,
condition monitoring (IIMM) to indicate the condition of a specific component so as to determine the need for
some preventive or remedial action.
Conformity (ISO 55 000) Fulfilment of a requirement.
Continual improvement Recurring activity to enhance performance.
(ISO 55 000)

3 Maintenance Management Standard for immovable assets

 TERM DEFINITION
Corrective maintenance Maintenance carried out after a failure has occurred and intended to restore
an item to a state in which it can perform its required function. Corrective
maintenance can be planned or unplanned. Refer to Appendix A.
Critical assets (IIMM) Those assets that are likely to result in a more significant financial, environmental
and social cost in terms of impact on organisational objectives and service delivery.
Current replacement cost The cost the entity would incur to acquire the asset on the reporting date. The
(IIMM) cost is measured by reference to the lowest cost at which the gross future
economic benefits could be obtained in the normal course of business, or the
minimum it would cost to replace the existing asset with a new modern equivalent
asset with the same economic benefits allowing for any differences in the quantity
and quality of output and in operating costs.
Decommissioning (IIMM) Actions required to take an asset out of service.
Deferred Maintenance The portion of planned maintenance work necessary to maintain the service
potential of an asset that has not been undertaken in the period in which such
work was scheduled to be undertaken.
Depreciated replacement cost The replacement cost of an asset less accumulated depreciation calculated on the
(IIMM) basis of such cost to reflect the already consumed or expired economic benefits of
the asset.
Depreciation (GRAP) Depreciation is the systematic allocation of the depreciable amount of an asset
over its useful life.
Disposal (IIMM) Actions necessary to decommission and dispose of assets that are no longer
required.
Economic life (IIMM) The period from the acquisition of the asset to the time when the asset, while
physically able to provide a service, ceases to be the lowest cost alternative to
satisfy a particular level of service. The economic life is at the maximum when
equal to the physical life, however obsolescence will often ensure that the
economic life is less than the physical life.
Facility (IIMM) A complex comprising many assets (e.g. a hospital, water treatment plant,
recreation complex, etc.) which represents a single management unit for financial,
operational, maintenance or other purposes.
Failure Modes, Effects and A systematic, logical risk-based maintenance approach aimed at maximising the
Criticality Analysis (IIMM) reliability of plant and equipment assets.
Incident (ISO 55 000) Unplanned event or occurrence resulting in damage or other loss.
Life (LGIAMG) A measure of the anticipated life of an asset or component, such as time, number
of cycles, distance intervals etc.
Impairment loss (GRAP) An impairment loss of a cash-generating asset or a non-cash-generating asset is
the amount by which the carrying amount of an asset exceeds its recoverable
amount.
Infrastructure assets Stationary systems forming a network and serving whole communities, where
(LGIAMG) the system as a whole is intended to be maintained indefinitely at a particular
level of service potential by the continuing replacement and refurbishment of its
components.
Incident (ISO 55000) Unplanned event or occurrence resulting in damage or other loss.

Maintenance Management Standard for immovable assets

4
 TERM DEFINITION
Inventories (GRAP) Inventories are assets: (a) in the form of materials or supplies to be consumed in
the production process; (b) in the form of materials or supplies to be consumed
or distributed in the rendering of services; (c) held for sale or distribution in the
ordinary course of operations; or (d) in the process of production for sale or
distribution.
Level of service (IIMM) Levels of service statements describe the outputs or objectives an entity intends to
deliver to customers.
Life (of an asset) The period over which benefits are derived from the use or availability of an asset.
Lifecycle (IIMM) The time interval that commences with the identification of the need for an asset
and terminates with the decommissioning of the asset or any liabilities thereafter.
Lifecycle asset management Encompasses all asset management strategies and practices associated with
an asset or group of assets that results in the lowest lifecycle cost necessary to
achieve stated service requirements within acceptable risk parameters.
Lifecycle cost (IIMM) The total cost of an asset throughout its life including planning, design,
construction, acquisition, operation, maintenance, renewal and disposal costs.
Maintenance All actions intended to ensure that an asset performs a required function to a
specific performance standard(s) over its expected useful life by keeping it in as
near as practicable to its original condition, including regular recurring activities to
keep the asset operating, but specifically excluding renewal. Refer to Appendix A
for a hierarchy of maintenance type, approach and actions.
Maintenance of capital Expenditure to ensure that the productive or operating capacity of the asset base
is maintained over time. The value vested in capital assets is maintained when
the entity has at least as much capital at the end of the period as it had at the
beginning thereof.
Note: Maintenance also specifically excludes restoring the condition or
performance of an asset following a recognised impairment event, which would
be classified as either renewal or upgrading, depending on the circumstances.
Maintenance expenditure Recurrent expenditure as required to ensure that the asset achieves its intended
useful life. Maintenance is funded through the entity’s operating budget, and such
expenditure is expensed in the entity’s Statement of Financial Performance.
Maintenance plan Describes the planned and unplanned maintenance actions for an asset, facility
or portfolio of assets, with intended delivery methods and schedules, budget
requirements and responsible parties.
Maintenance objectives Objectives for what maintenance has to achieve to ensure the assets are in the
(IIMM) right condition to meet the needs of the entity. Maintenance performance
measures and targets are the means of assessing whether the maintenance
objectives are being met.
Maintenance standards The standards set for the maintenance service, usually contained in preventive
(LGIAMG) maintenance schedules, operation and maintenance manuals, codes of practice,
estimating criteria, statutory regulations and mandatory requirements, in
accordance with maintenance quality objectives.
Maintenance strategy Interprets higher-order documents and formulates maintenance objectives and
targets, establishes maintenance tactics, and defines maintenance roles and
responsibilities.

5 Maintenance Management Standard for immovable assets

 TERM DEFINITION
Material (GRAP) Omissions or misstatements of items are material if they could, individually or
collectively, influence the decisions or assessments of users made on the basis
of the financial statements. Materiality depends on the nature or size of the
omission or misstatement judged in the surrounding circumstances. The size of
the information item, or a combination of both, could be the determining factor.
Modern equivalent asset The most cost-efficient asset currently available that will provide equivalent
(IIMM) functionality to the asset that will be replaced (or is currently being valued using
the DRC methodology).
Monitoring (ISO 55000) Determining the status of a system, a process or an activity.
Objective (Adjusted from ISO Result to be achieved at strategic, tactical or operational level. Objectives
55000) can be set in a variety of domains or outcome areas (e.g. economic, social or
environmental outcomes), or can relate to elements of the entity (e.g. corporate
level or units in the entity), or can relate to processes, services, products,
programmes and projects.
Obsolescence (Optimised The asset can no longer be maintained, or suffers a loss in value due to a decrease
Decision-Making Guidelines) in the usefulness of the asset, caused by technological change, or changes in
people’s behavioural patterns or tastes, or environmental changes.
Optimised decision-making Two definitions are: (1) A formal process to identify and prioritise all potential
(IIMM) solutions with consideration of financial viability, social and environmental
responsibility and cultural outcomes and (2) an optimisation process for
considering and prioritising all options to rectify existing or potential performance
failure of assets. The process encompasses NPV analysis and risk assessment.
Performance (ISO 55 000) Measurable result of either quantitative or qualitative nature that can relate to the
management of activities, processes, products or services, systems or entities.
Performance measure (IIMM) A qualitative or quantitative measure used to measure actual performance against
a standard or other target. Performance measures are used to indicate how the
entity is doing in relation to delivering levels of service.
Performance monitoring Continuous or periodic quantitative and qualitative assessments of the actual
(LGIAMG) performance compared with specific objectives, targets or standards.
Policy (Adjusted from ISO Intentions and direction of an entity as formally expressed in a documented
55 000) statement approved by top management and communicated throughout the
entity.
Predictive action (ISO 55 000) Action to monitor the condition of an asset and predict the need for preventative
or corrective action. Also referred to condition monitoring or performance
monitoring.
Preventative action Action to eliminate the cause of a potential nonconformity or other undesirable
(ISO 55 000) potential situation.
Preventative maintenance Maintenance carried out at pre-determined intervals, or corresponding to
prescribed criteria, and intended to reduce the probability of failure or the
performance degradation of an item. Preventative maintenance is planned or
carried out on opportunity.

Maintenance Management Standard for immovable assets

6
 TERM DEFINITION
Process (ISO 55 000) Set of interrelated or interacting activities which transforms inputs into outputs.
Property, plant and Property, plant and equipment are tangible items that: (a) are held for use
equipment (PPE) (GRAP) in the production or supply of goods or services, for rental to others, or for
administrative purposes; and (b) are expected to be used during more than one
reporting period.
Reliability-centred A process for optimising maintenance based on the reliability characteristics of the
maintenance (IIMM) asset.
Remaining useful life (IIMM) The time remaining until an asset ceases to provide the required service level or
economic usefulness.
Renewal Expenditure on an existing asset which returns the service potential of the asset or
expected useful life of the asset to that which it had originally.
Note 1: Renewal can include works to replace existing assets or facilities with
assets or facilities of equivalent capacity or performance capability.
Note 2: Expenditure on renewals is funded through the entity’s capital budget,
and such expenditure is recognised in the entity’s Statement of Financial Position.
Risk (IIMM) The effect of uncertainty on objectives. Risk events are events which may
compromise the delivery of the entity’s strategic objectives.
Risk controls (IIMM) Measures to manage or mitigate identified risks.
Risk exposure (IIMM) The level of risk to which an entity is exposed to. Risk exposure is a function of
the probability of an occurrence times the impact of that occurrence.
Risk management (IIMM) The application of a formal process that identifies the exposure of an entity to
service performance risk and determines appropriate responses.
Risk register (IIMM) A record of information that stipulates risks identified, the levels of risk exposure
before and after implementation of risk controls, and details of appointed risk
owners as a minimum.
Routine maintenance (IIMM) Day to day operational activities to keep the asset operating (replacement of light
bulbs, cleaning of drains, repairing leaks, etc.) and which form part of the annual
operating budget, including preventative and periodic maintenance.
Statement of Financial The Statement of Financial Performance, also known as an income statement,
Performance shows the revenue and expenses of an entity over a period of time.
Statement of Financial The Statement of Financial Position, also known as the Balance Sheet, presents
Position the financial position of an entity at a given date. The statement comprises three
main components, these being assets, liabilities and equity, and gives users of
financial statements insight into the financial soundness of an entity in terms of
liquidity risk, financial risk, credit risk and business risk.
Unplanned maintenance Corrective work required in the short term to restore an asset to working
(IIMM) condition so that it can continue to deliver the required service or to maintain its
level of security and integrity.
Useful life (GRAP) The useful life of an asset is the period over which an asset is expected to
be available for use by an entity or the number of production or similar units
expected to be obtained from the asset by an entity.

7 Maintenance Management Standard for immovable assets

2.2 Acronyms

Acronyms relevant to this Standard include:

AM Asset Management
CIDB Construction Industry Development Board
CRC Current Replacement Cost
DRC Depreciated Replacement Cost
FMECA Failure Modes, Effects and Criticality Analysis
GFMAM Global Forum for Maintenance and Asset Management
GRAP Generally Recognised Accounting Practice
IAS International Accounting Standards
IDMS Infrastructure Delivery Management System
IIMM International Infrastructure Management Manual
IPSAS International Public Sector Accounting Standards
IPWEA Institute of Public Works Engineering Australia
ISBN International Standard Book Number
ISO International Standards Organisation
LGIAMG Local Government Infrastructure Asset Management Guidelines
NAMS New Zealand Asset Management Support
NPV Net Present Value
PAS Publicly Available Standard
PPE Property, Plant and Equipment
RCM Reliability-Centered Maintenance
RUL Remaining Useful Life
SANS South African National Standards

Maintenance Management Standard for immovable assets

8
3. SCOPE
3.1 Functional scope

The acquisition of immovable assets, inclusive of supply chain management, project management and construction management
activities are regulated through various Treasury-specific supply chain management regulations. This National Immovable Asset
Maintenance Management Standard complements the Infrastructure Delivery Management Standard by specifying asset
care requirements for immovable assets through the lifecycle, and by establishing standards for organisational arrangements,
competences and requirements for professionals involved with asset lifecycle activities. Lifecycle activities addressed in this
Standard include the planning for and execution of maintenance, renewal or replacement, decommissioning and disposal. The
following are specifically excluded from the scope of this Standard:

a. Establishing primary principles for the accounting of immovable assets – these principles are articulated in the Generally
Recognised Accounting Practice (GRAP) framework and specific standards of GRAP, and accordingly this Standard limits its
scope to interpreting GRAP for practical application of accounting principles to the management of immovable assets.
b. Non-asset specific operating activities, such as water quality testing, do not form part of the scope of this Standard and are
instead regulated through various South African National Standards (SANS), sectoral legislation or sectoral standards and
codes of practice.
c. Asset-specific maintenance requirements that are regulated either through SANS standards or sectoral standards by various
South African regulatory bodies.
d. Health and safety matters relating to asset care activities – these are dealt with in the Occupational Health and Safety Act
1993 (No. 85 of 1993).

There is wide recognition in both local and international literature that asset care activities, these being maintenance and renewal,
form part of the lifecycle management of assets, and that the lifecycle of assets should be managed holistically.

9 Maintenance Management Standard for immovable assets

Figure 1: Scope of and requirements for an asset management system*

• Understanding the organisation and its context

• Understanding the needs and expectations of
stakeholders
• Leadership and commitment
• Organisational roles, responsibilities and authority

Organisational plans and

• Determining the scope of
objectives
the AM systems
• AM objectives AM policy Policy

AM strategy and
objectives • Asset
• Planning to achieve AM management
objectives system
• Outsourcing (scope) • Actions to
Plans for developing AM
AM plans address
systems and support
risks and
• Operational planning and opportunities
control Implementation of AM AM system and support for the system
• Outsourcing (control) plans elements
• Management of change • Resources
• Competence
Asset portfolio(s) Asset register • Awareness
• Communications
• Information
requirements
• Documented
information

Performance evaluation and • Management of change

Asset portfolio(s)
improvements • Monitoring, measurement, analysis and
evaluation
• Internal audit
• Management review
• Improvement

Scope of AM system ISO 55 000 ISO 55 001 Author of NIMS standard’s inclusion in
the scope of AM systems

* Modified and augmented from Figure B.1 presented in ISO 55000:2014(E)

Maintenance Management Standard for immovable assets

10
As such, the management of maintenance and renewal form part of the broader ambit of asset management. The key elements
of an asset management system, as defined in ISO 55 000 and the requirements for asset management – management systems
as articulated in ISO 55 001 are demonstrated in Figure 1. This Standard recognises that asset care management activities are
conducted within a broader asset management system, and identifies linkages between specific asset care practice requirements
and the larger asset management system as appropriate.

3.2 Application of this Standard

This Standard encompasses all forms of public sector immovable assets.

3.3 Normative references

The following documents, in whole or in part, are normatively referenced in this Standard:

Accounting standards and asset management

• Relevant standards of Generally Recognised Accounting Practice, with specific reference to GRAP 17: Property, Plant and
Equipment.
• Relevant International Accounting Standards (IAS), with specific reference to IAS 16: Property, Plant and Equipment.
• National Treasury. Asset Management Framework. 2004.
• National Treasury. Standard for an Infrastructure Delivery Management System.
• International Standards Organisation. ISO 55000:2014. Asset management – Overview, principles and terminology. First
edition, 2014-01-15. Geneva. Reference number: ISO55000:2014(E).
• International Standards Organisation. ISO 55001:2014. Asset management – Management systems – Requirements. First
edition, 2014-01-15. Geneva. Reference number: ISO55001:2014(E).
• International Standards Organisation. ISO 55002:2014. Asset management – Management systems – Guidelines for the
application of ISO 55001. First edition, 2014-01-15. Geneva. Reference number: ISO55002:2014(E).
• NAMS and IPWEA. International Infrastructure Management Manual (2011). Version 4. New Zealand: Association of Local
Government Engineering NZ Inc (Ingenium) National Asset Management Steering (NAMS) Group, ISBN: 0 473-10685-X.
• CIDB. The National Infrastructure Maintenance Strategy. July 2007. ISBN: 978-0-621-37238-0.

Environmental sustainability
• DEA. National Environmental Management Act (NEMA), November 1998. Department of Environmental Affairs.
• DME. Energy Efficiency Strategy of the Republic of South Africa. March 2005. Department of Minerals and Energy.
• DEA. National Climate Change Response White Paper. October 2011. Department of Environmental Affairs.
• DPW. Green Building Policy (Draft). July 2014. Department of Public Works.

Social and economic sustainability through labour intensive asset care practices
• DPW et al (2004). Guidelines for the Implementation of Labour-Intensive Infrastructure Projects under the Expanded Public
Works Programme, 2nd Edition, July 2005.
• DTI (2009). Construction Codes of Good Practice: 2000-2800 for Broad Based Black Economic Empowerment, Issues in
terms of Section 9 (1) of the BBBEE Act 53, 2003, Notice 862 of 2009, Government Gazette No. 32305, Department of
Trade and Industry.
• CIDB (2013). CIDB Standard for Indirect Targeting for Enterprise Development. Board Notice 21 of 2013, Government
Gazette 36190, 25 February 2013. Construction Industry Development Board.
• CIDB (2013). CIDB Standard for Developing Skills on Infrastructure Contracts. Board Notice 180 of 2013, Government
Gazette 36760, 23 August 2013, Construction Industry Development Board.
• CIDB (2013). CIDB Practice Note 31; Balancing Delivery, Development and Empowerment (Draft). Construction Industry
Development Board.

11 Maintenance Management Standard for immovable assets

There are however varying interpretations, different nuances and, in some instances, inconsistencies in terminology between
different standards relating to asset management. For purposes of this Standard, differences in terminology are resolved in the
following manner:

a. All terms employed in this Standard are consistent with accounting terminology and principles established in IPSAS, IAS
and GRAP.
b. All terms relating to the definition and key elements of an asset management system are consistent with the ISO 55 000:
Asset Management series.
c. ISO 55 000 however was prepared to apply not only to public infrastructure and other immovable assets, but to the very
diverse asset portfolios found in both the public and private sectors, including immovable asset portfolios as well movable
asset portfolios such as rolling rail stocks, fleets of ships and aircraft, and more.
d. To ensure relevance to public infrastructure in South Africa in terms of alignment of accounting and engineering perspectives,
lifecycle activities and techniques, terminology was selected that is consistent with the International Infrastructure
Management Manual. This Manual was developed for the management of complex public immovable assets, is considered
by the World Bank to be representative of best international practice, and South Africa is a signatory to this manual.
e. Local specific and relevant terminology were employed to the extent that these are published. The Asset Management
Framework published by the National Treasury and Guidelines for Infrastructure Asset Management in Local Government
published by the Department of Cooperative Governance served as references.

3.4 Key characteristics of public sector immovable assets

The following are key characteristics of public sector immovable assets that provide the basis for the normative framework and
asset care requirements described in this document:

3.4.1 The citizenry of South Africa has over successive generations invested in the creation of both large and diverse public sector
immovable assets, comprising buildings, infrastructure and associated assets. These assets contribute to the fixed capital
wealth of the country, underpin economic activity and enable the delivery of social goods.

3.4.2 Immovable assets, when managed properly, display the quality of longevity. Many of South Africa’s public sector immovable
assets have been in existence for generations. Considered in the aggregate, the demand for public infrastructure tends to
increase over time.

3.4.3 Immovable assets held in the public sector at any given point in time represent high value capital investment of an order of
magnitude unaffordable by any one given generation of the citizenry. Past generations in part created immovable assets
financed through loans paid by successive generations. Successive generations enjoy the benefits of immovable assets created
by previous generations and in turn create more immovable assets that are again partly financed by generations to come.

3.4.4 Each generation entrusts the Government of the Republic of South Africa with custodianship of the accumulated wealth
vested in public immovable assets.

3.4.5 Government in turn has a moral obligation to maintain the value and productive capacity of public immovable assets.
Government is also responsible for fiscal management.

3.4.6 Fiscal sustainability requires Government to manage financial benefits, costs and risks to avoid financial shocks in future
periods without having to raise expenditure, taxes and administrative prices to such an extent that those adjustments become
economically or socially destabilising.

3.4.7 To maintain fiscal sustainability in relation to immovable assets it is necessary to adopt full depreciation accounting that keeps
track with real cost increases, and to properly plan, budget and spend over the lifecycle in such a manner that no deficit in
renewals accrues, or that renewals expenditure becomes too lumpy at times that in turn requires excessive capital at particular
points in time and that exceeds the entity’s administrative capacity to implement renewal programmes and projects.

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3.4.8 Immovable assets must be maintained to achieve their useful life expectations. Maintenance however only slows down
the deterioration in the condition of assets, and ensures that assets are able to provide utility value over their estimated
useful lives. To serve the requirements of indefinite period demand and to sustain the productive capacity of assets, capital
renewal is required.

3.4.9 Asset care, comprising optimised maintenance and renewal planning, implementation and management, is a key objective
of asset management. In recent years there has been growing recognition that asset management is a profession in its
own right, requiring competent, multi-skilled management practitioners to function within a defined asset management
system.

3.4.10 Asset management requires the balancing of risks and costs within acceptable parameters. Risk is ever-present and
multi-faceted. A particular feature of public immovable assets is the often severe to catastrophic impacts when risk events
materialise. Hence asset management follows a risk-based approach to the management of immovable assets.

3.4.11 The remainder of the lifecycle costs of an immovable asset following initial acquisition ranges from substantial in relation
to the initial acquisition cost, to exceeding the initial costs by a significant margin. This requires that planning for a new
immovable asset should take into consideration all lifecycle requirements, risks, actions and costs, inclusive of impacts on
asset care. Furthermore new immovable assets should be planned, designed and constructed or otherwise acquired with
the aim of optimised asset lifecycles that balance service requirements, risks and costs.

3.4.12 Public sector immovable assets collectively have the potential to consume vast quantities of water and energy, and to
generate quantities of waste that place pressure on the available renewable supply of scarce ecological resources and the
ability of the environment to accept wastes generated. New viable technologies and practices however enable the design,
construction and operation of public sector immovable assets, buildings in particular, to achieve significantly improved
efficiencies in water and energy consumption, and waste generation, in support of the objective of sustainable development.
Asset care through renewals, especially in the case of buildings, provides significant scope for green retrofitting and the
associated benefits of improved water and energy efficiencies, and reduction in waste generated.

3.4.13 Asset care commences in the planning and design phases prior to asset acquisition or construction. Design considerations
include, as appropriate to the planned asset, ways in which in an asset can fail, design to limit failures where cost effective
and necessary to mitigate unreasonable risk exposure, and comply with legislative requirements, and design that facilitates
efficient maintenance e.g. providing sufficient physical access to technicians to maintain assets. Maintenance and renewal
activities are undertaken following asset commissioning. Hence asset care activities are considered and planned for from a
whole asset lifecycle perspective.

13 Maintenance Management Standard for immovable assets

 PART B:
CORE REQUIREMENTS FOR ASSET CARE

Maintenance Management Standard for immovable assets

14
4. ASSET CARE OBJECTIVES, STRATEGIES AND PLANNING
The level of asset care is primarily determined by the entity’s asset management objectives that in turn are derived from the
strategic objectives of that entity. These asset management objectives take into consideration matters of value to the entity, where
it wishes to be in the future, legislative and contractual commitments, the entity’s financial, administrative and technical capacities,
and risk appetite. Maintenance objectives and planning, typically revolving around asset availability, reliability and the costs
associated with ensuring the required level of availability and reliability, are established in response to stated asset management
objectives that may vary in asset-intense entities for different asset groups.

4.1 Establishment of asset care objectives, strategies and plans

4.1.1 Each entity shall interpret its strategic plan and develop specific, measurable, achievable, realistic and time-bound asset
management objectives focussing on the care of its immovable assets.

4.1.2 In developing asset management objectives, the entity shall consider:

a. the importance of assets to their intended outcomes, objectives or service requirements, and shall also review risks,
inclusive of the potential impacts from the failure of either assets, asset management activities or both;
b. the nature, scope, complexity and scale or extent of asset portfolios under its control; and
c. any statutory requirements related to the operation and maintenance of assets or of services rendered through the use
of its immovable assets.

4.1.3 The entity shall, in support of its asset management objectives, develop supportive and responsive maintenance and
renewal objectives and regimes, within the context of whole lifecycle management, as follows:

a. expected asset useful lives shall be recorded in the asset management strategy, clearly stating the required
lifecycle strategies necessary to achieve life expectations;
b. determine the minimum acceptable asset failure mode status (performance, utilisation, condition and cost-of-
operations) for its assets, with due consideration to the criticality rating attached to each asset and its function
within the broader network or portfolio of assets, and document such in the asset management strategy;
c. where the demand for assets or networks/portfolios are indefinite, or where assets have lives measured in
decades or generations, a renewals plan shall be developed for such assets facilities, networks or portfolios
and included in the lifecycle plan section of the asset management plan(s), taking into account minimum
acceptable condition, performance and cost of operations, as well as the need to maintain business continuity
and a favourable asset sustainability ratio; and
d. a maintenance plan shall be developed and included in the lifecycle plan section of the asset management
plan(s), indicating:
i. the maintenance type and approach within the larger lifecycle strategy to be adopted for each asset
type and asset portfolio, and for critical assets specifically (e.g. preventative or corrective, interval-
based etc.);
ii. the appropriate level of reliability chosen given performance expectations and the costs involved to
achieve and/or maintain that level of reliability;
iii. the maintenance actions (e.g. monitoring, testing, serving, repairs) to be adopted per asset type,
asset group and for business-critical assets; and
iv. appropriate resourcing methods.

15 Maintenance Management Standard for immovable assets

4.2 Assets and asset management system performance and health monitoring

In developing performance measures for assets and the asset management system, the entity shall:

4.2.1 Establish documented performance measures and reporting arrangements at all levels of the entity, and assign responsibilities
to specific persons or positions to ensure that performance data is collected and reported as per the documented reporting
arrangements, taking into account the following:

a. in deciding on reporting arrangements, the entity shall determine to whom performance should be reported
to, and the level of detail of reporting to various recipients of this information; and
b. since the accounting officer has overall legal responsibility for the safeguarding, use and control over assets, an
asset and asset management system performance report should be presented to the accounting officer at a
level of detail and frequencies as considered appropriate for executive attention and decision-making.

4.2.2 Performance measures shall include relevant proactive, reactive, leading and lagging measures of both qualitative and
quantitative nature.

4.3 Requirements for asset design and subsequent asset care activities

In response to the determined functional requirements for assets, entities shall consider, plan and appropriately design asset
creation and renewal programmes and projects for (1) resource efficiency (e.g. energy and water resource efficiency), (2) labour
intensive practices creating employment opportunities, and (3) asset maintainability as appropriate given current technologies,
costs and relevant legislation, standards and codes of practice. With respect to asset maintainability, the entity shall:

4.3.1 Require of its professional design staff or of the professional providers contracted by it (e.g. engineers or architects) to
accommodate maintainability into the design of assets as appropriate.

4.3.2 In developing specifications for asset creation or acquisition, recommendations and maintenance functional requirements
will be solicited from maintenance personnel, and incorporated into asset design specifications as appropriate.

4.3.3 Require of suppliers and contractors to provide maintenance manuals and training, where deemed necessary, on the
maintenance of new immovable assets.

4.4 Preparation, maintenance and updating of asset registers

Each entity shall establish, maintain and update asset registers supportive of asset care planning, in the following manner:

4.4.1 Segment and classify its immovable asset portfolio(s) to at least the level of maintenance-significant item in accordance with
a predetermined asset hierarchy, and shall furthermore, for purposes of maintenance and renewals planning, determine
and record the following information against each asset in its asset register:

a. asset identification number;

b. physical description;
c. physical parameters;
d. estimated useful life;
e. actual and minimum acceptable asset failure mode ratings (condition, performance, capacity and cost-of-
operations);
f. remaining useful life;
g. current and depreciated replacement cost;
h. asset criticality rating;
i. any statutory obligations regarding the operation and maintenance of the asset; and
j. responsible person(s).

Maintenance Management Standard for immovable assets

16
4.4.2 The entity shall, in maintaining and updating asset registers, update asset failure mode status and current replacement cost
data for each asset on an annual basis.

5. MAINTENANCE OF THE VALUE VESTED IN IMMOVABLE ASSET

PORTFOLIOS
Entities must sustain the required operating or productive capacity (ability to render services) through a combination of maintenance
that ensures that assets reach their intended useful lives and capital renewal that entails expenditure on an existing asset to return
the service potential, economic benefit or service life of the asset to that which it had originally. Renewals enable the entity to
continue to provide asset-based services beyond the original useful lives of individual assets, and supports long term business
continuity and a positive asset sustainability ratio.

5.1 Budgeting for maintenance of immovable asset portfolios

5.1.1 Each entity should make sufficient budget provision for the maintenance of its immovable assets as per its approved asset
management plans throughout the life of assets, and shall furthermore undertake all reasonable effort to ensure full
implementation of maintenance activities on an annual basis.

5.1.2 Further to 5.1.1 above, budgeting for asset maintenance shall be done on the basis of the demonstrated estimated current
costs involved in achieving stated maintenance objectives. Budgeting shall not be based on historic budget provisions or
some normative allocated percentage of the total operating budget.

5.1.3 In the event that insufficient budget is available for maintenance, or that such budget is not fully spent in a financial period,
the entity shall record the amount of deferred maintenance in its annual financial statements, and shall furthermore:

a. indicate the impact of insufficient spending on maintenance on the useful life expectations of assets; and
b. indicate whether the lack of spending on asset maintenance has affected business operations,
commitments to customers and/or legislative requirements regarding the availability of asset-based services,
and operating income projections.

5.2 Investment in capital renewal

5.2.1 Each entity should ensure that its investment in capital renewal over the cycle of its strategic plan as a minimum equals
depreciation measured against current replacement cost over the same period, thus maintaining the value, service potential
and/or economic benefit vested in its asset portfolio(s). To this end, the entity shall:

a. establish asset consumption ratio and asset sustainability ratio targets for its immovable asset groups with due
consideration to the relative age and renewal profile(s) of its immovable asset portfolio(s) as well as the
financial capacity of the entity within the asset management strategy of the entity;
b. develop replacement/renewal profiles and plans for its immovable asset portfolio(s), include such in the asset
management plan, strategic plan and long term financial plan of the entity;
c. make adequate provision for renewals in the medium term revenue and expenditure framework in line with the
approved asset management plan(s); and
d. report performance against targets for asset sustainability and asset consumption in its annual financial
statements.

17 Maintenance Management Standard for immovable assets

5.2.2 Each entity shall, as part of the lifecycle plan of its asset management plan, develop a capital renewal plan for a rolling
planning horizon reflective of the lifecycle of the asset portfolio(s), but not less than 10 years. This plan shall, at a minimum:

a. document the extent, current replacement costs, depreciated replacement cost, accumulated depreciation,
current condition and minimum acceptable condition of assets by asset type and of the asset portfolio in its
totality;
b. present a renewals profile for assets based on current age or condition, as appropriate, and remaining useful
life estimates;
c. project the future condition of assets based on current actual and planned levels of investment in asset renewal;
develop a renewals plan by asset type, for similar components, or a combination of these approaches taking
into account:
i. committed renewal projects;
ii. the balancing of entity’s financial and implementation capacity, fiscal stability and asset requirements
through period-smoothed renewals programmes; and
iii. opportunities for joint planning of renewal or upgrading of assets in other sectors (e.g. upgrading
of water and sewer pipes during planned road renewal projects, thus avoiding unnecessary repeated
breaking of road pavements); and
e. define and cost renewal programmes and projects over the planning period.

6. MAINTENANCE DELIVERY
Maintenance delivery involves the organisation and mobilisation of people, processes and other resources (e.g. vehicles, tools,
spare parts and consumables) to ensure that maintenance regimes and plans are implemented in such a manner that assets remain
safe for use and meet performance requirements in the most cost effective and efficient manner. To this end:

6.1 Design, implementation and operation of a maintenance management system

6.1.1 Each entity shall design, implement and operate a maintenance management system suitable to the scale, complexity and
criticality of the asset portfolio(s) under its control, which system shall comply with the requirements of the Standard for
an Infrastructure Delivery Management System.

6.1.2 The maintenance management system shall enable:

a. allocation of roles and responsibilities, inclusive of a system of delegation;

b. development of standard work packages, inclusive of labour, material and equipment requirements for planned
maintenance work;
c. scheduling and tracking of maintenance activities, personnel and logistical support;
d. management of inventories (capital loan-, rotating and replacement assets such as transformers, generators
and pumps; and consumables);
e. tracking of expenditure against budget, and costing of maintenance activities and outputs;
f. management of supplier contracts, warrantees and supplier activities related to maintenance work;
g. safekeeping of asset schemata (e.g. building plans and as built drawings), operating and maintenance manuals,
and other documents;
h. maintenance staff to have access to documents described in (g) above to assist in planning for maintenance,
and in undertaking maintenance activities; and
i. measurement against stated asset care objectives and targets.

Maintenance Management Standard for immovable assets

18
6.2 Management of facility or system shutdown events

6.2.1 Where maintenance involves facility or system shutdown events, either scheduled or unplanned, the entity shall develop
documented procedures to manage such events in accordance with regulatory dictates, contractual obligations, customer
accords and sector or industry best practices, taking into account the need to minimise service delivery impacts, impacts on
assets as well as potential revenue losses.

6.2.2 The entity shall identify both internal and external parties affected by shutdown events, and shall develop suitable
documented communication protocols aimed at demonstrating competence and instilling confidence in the sound
management of such events, limiting adverse impacts on affected parties, managing the reputation of the entity and
maintaining robust relationships with those parties affected.

7. INCIDENT RESPONSES
Responding to incidents requires the entity to both predict and appropriately respond to asset failures and non-asset incidents
in an appropriate and systematic manner. “Appropriate and systematic” in this context includes incident prediction, detection
and identification, development of appropriate documented standard responses inclusive of temporary and permanent repair
procedures, insurance arrangements, access to and competence of response teams, communicating with affected parties,
alternative supply arrangements whilst dealing with asset failures, site access and handback, reporting and updating of the asset
management information system, post-response evaluation of such events and the handling thereof, and improvements to existing
standard responses or development of new standard responses based on the findings of the post-response evaluation. To this end
the entity shall:

7.1 Design and documentation of incident responses

7.1.1 Design its incident responses to ensure service recovery and mitigation of adverse impacts within the time allowed in terms
of legislation, or as per the entity’s customer service charter or contractual obligations, whichever is the shortest period
allowed.

7.1.2 The entity’s approach to incident management shall be documented in its asset management strategy and responses to
different types of incidents should be articulated in the asset management plan(s).

7.1.3 The approach to incident response shall be sensitive towards the criticality of different assets, facilities and systems, and
the potential impact of different incidents on services and the strategic objectives of the entity.

7.1.4 Documented incident responses shall be communicated with all stakeholders, internal and external, involved in responding
to incidents.

7.1.5 The entity shall take appropriate steps to ensure that specific incident management roles and responsibilities are allocated,
that those responsible to respond to incidents have the necessary authority (such as to authorise emergency purchases or
overtime pay) and access to resources, and are properly trained and qualified to deal with incidents.

7.2 Post incident evaluation

7.2.1 The entity shall, following every major incident, conduct an evaluation of the causes of the event, the effectiveness of
the documented approach in dealing with the event, whether the documented approach has been followed, and of the
effectiveness of the incident response itself. A “major” incident is any incident in breach of legal requirements, or one that
exceeds the entity’s materiality limit, or that exceeds the risk appetite of the entity to deal with through standard operating
procedures.

7.2.2 Where deemed appropriate, the entity shall improve and update its response and standard procedures in dealing with
responses of the nature investigated.

19 Maintenance Management Standard for immovable assets

8. RISK MANAGEMENT
Assets and asset management is continually exposed to a wide range of asset and non-asset risks, several of which can be catastrophic
for the entity and the community it serves should they realise and are not managed properly. This requires entities to understand the
risks involved in the management and use of assets, the way in which assets can fail, the consequences should assets fail or other risks
materialise, and to develop and implement appropriate risk treatment options in line with the severity of risk impacts, the entity’s risk
appetite, legal requirements, financial capacity and community expectations. To this end the entity shall:

8.1 Develop a framework for the management of risks related to immovable assets that is tailored to the extent, complexity,
expected performance and criticality of assets, the range of non-asset risks involved in the care of immovable assets, the
entity’s materiality limit and risk appetite, and its corporate risk management framework.

8.2 Articulate the approach to risk management in the entity’s asset management strategy.

8.3 Develop and implement standardised decision-making tools and processes for the identification, assessment and treatment
of risks.

8.4 Assess asset criticality using a standardised impact rating scale and record criticality ratings against assets in the entity’s
asset register.

8.5 Monitor the status of failure modes in line with a documented updating plan, and record in the entity’s asset register.

8.6 Develop appropriate risk treatment options in the entity’s asset management plan(s), and update and maintain the risk
register with details on risks, affected assets, risk controls, risk owner, costs involved, and reporting and review dates.

9. ASSET RATIONALISATION AND PORTFOLIO-LEVEL OPTIMISATION

Assets should meaningfully contribute towards service delivery, revenue generation or should serve some defined strategic objective
of the entity (e.g. to strengthen the investment portfolio of the entity, bolster strategic redundancy or serve a culturally significant
purpose) in a manner that is cost effective, safe to both operators of assets and the environment, and that is energy and water
efficient. Where this is not the case, assets consume scarce and valuable financial, administrative and technical resources and
capacity that could otherwise have been applied to improve the care and management of assets that best support the objectives
of the entity. For this reason the entity shall continually strive to rationalise and optimise its immovable asset portfolio(s). To this
end the entity shall:

9.1.1 Periodically, but at intervals not exceeding three (3) years, assess its immovable asset portfolio(s) and seek opportunities
for optimisation of its asset portfolio(s). The asset rationalisation scan shall identify, amongst other, the following triggers
as appropriate to various assets and asset groups:

a. changes to either levels of service, standards of service or both, causing assets to be unsuitable for requirements;
b. changes in the demand for asset-based services, in terms of the volume of demand, location of demand or
demand substitution;
c. as regards engineering networks, outcomes of engineering master planning exercises recommending network
reconfiguration to improve efficiencies (e.g. water reticulation network optimisation that results in improved
energy efficiency causing some pump stations to be redundant);
d. as regards buildings, outcomes of urban precinct planning, space planning or building accessibility analysis
indicating the need for relocation, centralisation or decentralisation, space reconfiguration, space rationalisation,
expansion or optimisation, or a combination of these;
e. outcomes of environmental impact assessments indicating that assets do not meet environmental safety
standards;

Maintenance Management Standard for immovable assets

20
 f. opportunities offered by new technology or product availability;
g. indications that it would be cost effective to undertake green retrofitting as a result of the energy and/or water
savings to be realised;
h. alternative demand or use for the asset(s) e.g. rental or sale to the private sector, where the asset(s) are not
essential for service delivery;
i. technological obsolescence;
j. assets nearing the end of their economic life, beyond which they would be uneconomical to maintain and/or
repair; and
k. changes to legislation resulting in the asset(s) being unsuitable for use.

9.1.2 In assessing the scope for asset rationalisation and planning for asset portfolio-level optimisation, the entity shall:

a. ensure that essential service delivery capacity is maintained;

b. give due consideration to the need to maintain strategic redundancy;
c. plan for the manner of rationalisation, whether through decommissioning or disposal; and
d. shall document its proposed asset decommissioning and disposal activities in the lifecycle plan of the asset
management plan(s) and budget accordingly in the medium term revenue and expenditure framework where
there are projected financial impacts (either revenue to be earned or expenditure to be incurred).

10. MANAGEMENT REVIEW, AUDIT AND ASSURANCE

Audits provide assurance that this Standard as well as internal processes developed to give effect to this Standard are adhered
to, whilst structured management reviews provide the opportunity to assess asset management objectives, actual performance,
processes and systems for continued relevance and opportunities in refining and improving on these. To this end the entity shall:

10.1 Include the scope of this Standard and adherence to it in the scope of its internal audit.

10.2 Conduct regular management reviews to assess asset management objectives, actual performance, processes, planning
and control mechanisms and asset management system to identify continued relevance and opportunities for improvement
considering changes to the entity’s strategy, the external environment, legislation, developments in best practice, and
asset technologies. The approach to management reviews shall be documented in the asset management strategy and be
aligned to the National Immovable Asset Maintenance Management Protocol:

a. management reviews shall be properly planned and shall cover the full scope of this Standard;
b. management reviews shall be undertaken by a competent asset management practitioner with appropriate
resources and with full support from the accounting officer;
c. in undertaking management reviews, the management review team shall have unencumbered access to all
pertinent documents (e.g. asset management strategy, asset management plan(s), asset register, risk register,
relevant policies and procedure documents, contract documentation with both clients and suppliers, incident
reports, asset structural and safety reports, audit reports etc.) and may also interview all staff, suppliers and
clients as necessary to enable a comprehensive and balanced management review;
d. the management review shall identify any shortcomings or opportunities for improvement as measured against
both this Standard and the entity’s asset management strategy and policy, and shall where this is not the case
propose an asset management practices improvement plan;
e. the asset management practices improvement plan shall stipulate detailed work plans for individual
improvement projects, inclusive of resources required, estimated costs and suitable timeframes, as well as
expected benefits of implementing the proposed improvements;
f. the management review team leader shall present the asset management practices improvement plan to the
accounting officer for approval; and
g. management reviews shall be conducted at regular intervals of no longer than three (3) years, or more often
instructed by the accounting officer or when one of the triggers identified above manifests itself (e.g. changes
in entity strategy, the external environment or legislation).

21 Maintenance Management Standard for immovable assets

 PART C:
ENABLING REQUIREMENTS

Maintenance Management Standard for immovable assets

22
11. ASSET DATA AND KNOWLEDGE
Asset data and knowledge are key enablers in predicting future asset performance, condition, capacity and cost of operation,
and in planning for appropriate asset management responses. As such asset data and knowledge also constitute organisational
assets that should be improved upon, expanded and mined for sound and informed decision-making. To this end the entity shall:

11.1 Determine asset data and knowledge needs and develop data conventions

11.1.1 Analyse asset care objectives, legal requirements, and the nature and characteristics of the asset portfolio(s) under
the control of the entity (e.g. the requirement to establish, maintain and update immovable asset registers that are
componentised to a level necessary for the management of assets) and determine asset data and knowledge needs.

11.1.2 Establish suitable documented data conventions to ensure consistent collation, processing, analysis and presentation of
asset data across asset groups and asset types, inclusive of at least:

a. an asset data model that contains an asset hierarchy with associated units of measurement, asset coding
conventions, expected useful life expectations and current replacement cost recorded at the asset component
level;
b. generic entity-level models for asset failure modes, further applied to asset types;
c. asset criticality grading conventions; and
d. structure of the asset register.

11.1.3 Each entity shall design specific long range initiatives aimed at furthering knowledge about long term asset failure mode
behaviour, and document such with the intention of improving understanding of risk and failure, and to improve lifecycle
efforts.

11.1.4 The entity shall furthermore design processes and mechanisms for ensuring that asset data and knowledge are
institutionalised, disseminated, applied in decision-making, budgeting and improved over time.

11.2 Assessment of asset data and knowledge

11.2.1 Upon implementation of this Standard, and periodically thereafter at intervals not exceeding three (3) years, each entity
shall take stock of its asset data and knowledge and shall:

a. assess such data for relevance, currency, clarity, completeness, accuracy, consistency and integrity; and
b. determine whether asset data and knowledge is sufficient to support robust strategic asset management
decision-making and operating activities.

11.2.2 In the event that the asset rationalisation and management review do not coincide, the assessment of asset data and
knowledge review shall be undertaken following the outcomes after each rationalisation review and management review.

11.2.3 In the event that data is found to be lacking (e.g. incomplete, outdated or unstructured), the entity shall develop a data
improvement plan and assign a responsible person, resources and suitable timeframe for data improvement.

12. ROLES AND RESPONSIBILITIES

Many entities are asset-rich organisations that depend heavily on immovable assets for service delivery and to generate revenues,
and so do the economy and citizens of South Africa (and in some cases neighbouring countries).

These assets, when properly managed, confer vast benefits upon entities and the ultimate recipients of services enabled by these
assets. Most people in these entities are in some way engaged with those assets, whether to plan for, acquire, operate, maintain,

23 Maintenance Management Standard for immovable assets

upgrade, renew or replace, or to decommission or dispose of assets. This can be through direct interaction with assets, or
through supporting functions such as accounting for assets. Additionally, the lion’s share of capital budgets are allocated towards
immovable asset creation, upgrading, expansion or renewal, and likewise the largest chunk of operating budgets are allocated to
staff involved in asset operation and maintenance, and towards those activities.

Asset management, which encompasses not only maintenance and renewal, is therefore not just about whole cost or whole
lifecycle management of assets – it’s a way of thinking and of doing business for asset-reliant entities. And whilst it’s about assets
and the services they perform, the process starts and ends with people, what they need from assets, and how they plan for, utilise
and treat assets. Entities that are effective in asset management realise this, view themselves as asset management entities,
allocate asset management roles and responsibilities from executive/senior management levels to front line staff as well as across
functional disciplines (e.g. engineering, financial and accounting, management and other disciplines) in the entity, and aim to
establish an enabling asset management culture that permeates the whole entity.

Such entities also clearly identify not only roles and responsibilities within the entity, but also specifically determine the functions
that will be performed by the entity itself and those functions that are to be outsourced – and then implement suitable outsourcing
strategies. To this end, the entity shall:

12.1.1 Clearly determine which maintenance and renewal activities should be outsourced, and which activities should be
performed internally, and then establish and maintain sound supply chain management arrangements that support the
asset management objectives of the entity and in compliance with relevant supply chain management legislation. The
following shall be considered in making and implementing outsourcing decisions:

a. the importance of asset management activities in relation to stated asset management objectives, extent of
work involved, the in-house availability of competent staff and/or the ability of the entity to readily develop or
recruit competent staff, management system and maintenance tooling requirements, and management
overheads;
b. establishing measurable objectives for suppliers;
c. specifying and developing procurement requirements, effective contracts and service level agreements that
correspond with maintenance objectives and targets for specific assets according to the dictates of asset
management strategy and plans, committed service agreements between the entity and its customers,
legislative requirements on the availability of assets, and the criticality of assets – specific attention should also
be given to the structure and bundling or unbundling of contracts in a manner that supports the strategic
objectives of the entity without over-burdening its administrative systems (e.g. geographic bundling to achieve
economies of scale, functional bundling to develop high levels of competence and quality, e.g. bundling of
mechanical works, and other factors, such as creating employment opportunities); and
d. developing relevant performance indicators and in-house monitoring capacity to assess supplier performance
and manage supplier contracts to ensure achievement of maintenance objectives and targets, and to minimise
the transfer of risk from suppliers to the entity.

In the context of this standard, “supplier” refers to any external entity or party that performs an asset management
function on behalf of the entity, whether an organ of state, a private sector concern, a non-governmental entity, or a
natural person that is not an employee of the entity.

12.1.2 Define appropriate organisational arrangements to give asset management practitioners sufficient authority and scope of
control to effectively implement the maintenance management system, and assign and communicate such roles, functions,
accountability and responsibility to specific approved positions and the incumbents of those positions. This includes:

a. the establishment of an entity structure, job descriptions and skills profiles at all levels and functional disciplines
in the entity, and the inclusion of asset management, inclusive of asset care, performance targets in job
descriptions and employee contracts as appropriate;
b. recruitment of competent staff and/or development of competencies of existing staff, and ongoing staff
development; and

Maintenance Management Standard for immovable assets

24
 c. allocation of accountability to specific positions and persons, coupled with delegation of authority as appropriate
to enable responsible positions and persons to meaningfully fulfil their assigned functions.

12.1.3 Develop a culture of asset management learning and foster a spirit of continuous improvement in asset management
practices, including:

a. establish systems and processes to continuously monitor and assess developments in legislation and best
practices relating to asset management in general and maintenance management in specific, and establish
systems and processes to assess the entity’s structure, competence requirements, business processes and
asset management planning, implementation and control instruments for continued relevance and opportunities
for improvement, and plan for and implement accordingly;
b. establish systems and processes to support and incentivise effective asset management work performance,
behaviour and contributions to the development and enhancement of best practice; and
c. establish asset management career paths.

13. COMPETENT ASSET CARE STAFF

The country’s wealth vested in immovable assets is measured in trillions of Rand. These assets underpin and enable the functioning
of society and of the economy, and improvements in livelihood and standards of living. The extent to which value is derived from
these assets, and the risks and costs associated with immovable assets are mitigated or minimised, is a function of the competence
of asset care professionals. To this end, [subject to the development and implementation of the National Immovable Asset
Maintenance Management Competency Standard] each entity shall:

13.1 Appoint persons in asset care positions that are competent, as measured against the National Immovable Asset Management
Maintenance Competency Standard.

13.2 Retrain and/or educate, and take reasonable actions to enable staff appointed, prior to commencement of the National
Immovable Asset Management Maintenance Competency Standard, to be competent asset care professionals.

13.3 When requesting tenders and quotations involving asset care services or activities, require proof of competence of
professionals against the National Immovable Asset Management Maintenance Competency Standard.

14. BIBLIOGRAPHY
Accounting Standards Board. Directive 5: Determining the GRAP Reporting Framework. March 2009.

Accounting Standards Board. Standards of Generally Recognised Accounting Practice: Impairment of Non-Cash Generating Assets
(GRAP 21). March 2009.

Accounting Standards Board. Standards of Generally Recognised Accounting Practice: Impairment of Cash Generating Assets
(GRAP 26). March 2009.

Accounting Standards Board. Standards of Generally Recognised Accounting Practice: Property, Plant and Equipment (GRAP 17).
March 2012.

CIDB. Infrastructure Delivery Management Toolkit Management Companion. Version 11. March 2012. Pretoria, South Africa.

CIDB. Infrastructure Delivery Management Toolkit: Delivery Management Guidelines. Version 9-1. 18 October 2010.

CIDB. Standard for Developing Skills on Infrastructure Contracts. Board Notice 180 of 2013, Government Gazette 36760, 23
August 2013.

25 Maintenance Management Standard for immovable assets

CIDB. The National Infrastructure Maintenance Strategy. July 2007. ISBN: 978-0-621-37238-0.

CIDB. Practice Note 31; Balancing Delivery, Development and Empowerment (Draft). 2013.

CIDB. Standard for Indirect Targeting for Enterprise Development. Board Notice 21 of 2013, Government Gazette 36190, 25
February 2013.

Department of Environmental Affairs. National Environmental Management Act (NEMA), November 1998.

Department of Environmental Affairs. National Climate Change Response White Paper. October 2011.

Department of Minerals and Energy. Energy Efficiency Strategy of the Republic of South Africa. March 2005.

Department of Provincial and Local Government. Local Government Infrastructure Asset Management Guidelines. 2007.

Department of Public Works, the National Treasury, South African Local Government Association, UK Department for International
Development and the Development Bank of Southern Africa. Guidelines for the Implementation of Labour-Intensive Infrastructure
Projects under the Expanded Public Works Programme. 2nd Edition. July 2005.

Department of Public Works. Green Building Policy (Draft). July 2014.

Department of Trade and Industry. Construction Codes of Good Practice: 2000-2800 for Broad Based Black Economic Empowerment,
Issues in terms of Section 9 (1) of the BBBEE Act 53, 2003, Notice 862 of 2009, Government Gazette No. 32305.

Global Forum on Maintenance and Asset Management. Asset Management Landscape. English Version. November 2011.
ISBN 978-0-9871799-1-3.IFRS Foundation. IAS 16: Property, Plant and Equipment. 01 January 2013. FRS Foundation. IAS 36:
Impairment of Assets. 01 January 2013.

Institute of Asset Management. The IAM Competences Framework (Part 1 & 2). Version 3.2: November 2012.

International Standards Organisation. ISO 55000:2014 Asset management – Overview, principles and terminology. First edition,
2014-01-15. Geneva. Reference number: ISO55000:2014(E).

International Standards Organisation. ISO 55001:2014 Asset management – Management systems – Requirements. First edition,
2014-01-15. Geneva. Reference number: ISO55001:2014(E).

International Standards Organisation. ISO 55002:2014 Asset management – Management systems – Guidelines for the application
of ISO 55001. First edition, 2014-01-15. Geneva. Reference number: ISO55002:2014(E).

NAMS and IPWEA. International Infrastructure Management Manual (2011). Version 4. New Zealand: Association of Local
Government Engineering NZ Inc (Ingenium) National Asset Management Steering (NAMS) Group, ISBN: 0 473-10685-X.

NAMS. Optimised Decision Making Guidelines: A sustainable approach to managing infrastructure (2004) New Zealand. ISBN:
0-476-01151-5.

National Treasury. Asset Management Framework. 2004.

National Treasury. Guide for Accounting Officers: Public Finance Management Act. Republic of South Africa. October 2000.

National Treasury. Local Government Capital Asset Management Guidelines. 2008.

National Treasury. Municipal Regulation on a Standard Chart of Accounts (SCOA). Version 4. September 2013.

Maintenance Management Standard for immovable assets

26
National Treasury. Standard for an Infrastructure Delivery Management System. 30th November 2012 (Final Draft).

Republic of South Africa. Government Immovable Asset Management Act 2007 (Act No. 19 of 2007).

Republic of South Africa. Public Finance Management Act 1999 (Act No. 1 of 1999).

Republic of South Africa. Public Service Act 1994 (Act No. GNR103 of 1994) and Public Service Regulations, 2001.

27 Maintenance Management Standard for immovable assets

 Annexures

Annexure A: MAINTENANCE HIERARCHY

Maintenance
Maintenance

Preventative Maintenance Corrective Maintenance

type

(slows deterioration or reduce possibility of failure) (breakdowns/failures)

Maintenance
approach

Interval based Condition-

Planned Emergency
(Note 1) based

Inspections/ Inspections/
Inspections Testing Monitoring customer customer
complaints complaints
Maintenance actions

Servicing and Servicing and maintenance actions

maintenance (frequency estimated based on analysis Repairs (frequency estimates based
actions (RCM or experience etc) and subject to on condition and criticality of
(prescribed inspections, testing and monitoring assets)
frequency)
e.g. based
on supplier
manuals or
experience

Maintenance programmes and projects

Note 1 (interval-based preventative maintenance):

Normally referred to as “time-based” preventative maintenance, but could also be based on number of machine hours, number of
outages, machine start-and-stop events etc. indicating that maintenance is required to prevent corrective maintenance and keep
the asset in working condition.

Maintenance Management Standard for immovable assets

28
Notes

29 Maintenance Management Standard for immovable assets

Notes

Maintenance Management Standard for immovable assets

30
Notes

31 Maintenance Management Standard for immovable assets

Maintenance Management Standard for immovable assets
32
COMPETENCY FRAMEWORK for immovable assets under the custodianship of National and Provincial Departments of Works
44
Maintenance Management Standard

This publication is brought to you by The Department of Public Works and The Construction
Industry Development Board (cidb). This book is number one in the following series:

1. Maintenance Management Standard

2. Maintenance Accounting Framework
3. Maintenance Monitoring and Evaluation Protocol
4. Maintenance Planning Guidelines
5. Maintenance Competency Framework
6. Contractor Development in the Maintenance Industry

www.publicworks.gov.za
www.cidb.org.za
May 2017