Training and Development Program On Banking Sector Comparative Analysis Between DBBL & BRAC Bank LTD
Training and Development Program On Banking Sector Comparative Analysis Between DBBL & BRAC Bank LTD
Training and Development Program On Banking Sector Comparative Analysis Between DBBL & BRAC Bank LTD
On
“Training and Development Program on Banking Sector:
Comparative Analysis Between DBBL & BRAC Bank Ltd.”
Submitted To:
Shammi Akter
Assistant Professor
Department of Business Administration
Stamford University Bangladesh
Submitted By:
Md. Niazul Islam
ID: MBA 058 16351
Major: HRM
Batch: MBA 058
Department of Business Administration
Stamford University Bangladesh
i
Letter of Transmittal
Shammi Akter
Assistant Professor
Department of Business Administration
Stamford University Bangladesh
Dear Sir,
Here is the report you asked me to prepare as a part of fulfillment of the thesis program. As
you will see, my thesis focuses on “Training and Development Program on Banking
Sector: Comparative Analysis Between DBBL & BRAC Bank Ltd.” This study has
mainly covered different phases of this system and the way of managing and maintaining
human resources.
I honestly hope that you will get pleasure from this report and you will also consider this
report as an authentic and resourceful one.
Your crafted guidance made it possible for me to prepare this report successfully. I remain
available at your convenience to clarify any queries if needed. I hope you will appreciate my
sincere effort.
Sincerely Yours
ii
STUDENT DECLARATION
This is to certify that the thesis report on “Training and Development Program on
Banking Sector: Comparative Analysis Between DBBL & BRAC Bank Ltd.” Has been
submitted for the award of the degree of Master of Business Administration (MBA) major in
HRM from Stamford University Bangladesh, carried out by Md. Niazul Islam of 058th
batch bearing ID: MBA 058 16351 under my supervision. To the best of my knowledge and
as per his declaration any part of this report has not been submitted for any degree, diploma
or certificate.
--------------------------
Md. Niazul Islam
ID: MBA 058 16351
Major: HRM
Batch: MBA 058
Department of Business Administration
Stamford University Bangladesh
iii
SUPERVISOR’S CERTIFICATION
This is to certify that the thesis report “Training and Development Program on Banking
Sector: Comparative Analysis Between DBBL & BRAC Bank Ltd.” Has been submitted
for the award of the degree of Master of Business Administration (MBA) major in HRM from
Stamford University Bangladesh, carried out by Md. Niazul Islam, ID No: 058 16351,
Batch: MBA 58th, Major: HRM under my supervision. To the best of my knowledge and as
per his declaration any part of this report has not been submitted for any degree, diploma or
certificate.
-----------------------------------
Shammi Akter
Assistant Professor
Department of Business Administration
Stamford University Bangladesh
iv
ACKNOWLEDGEMENT
In the process of preparing this report I received genuine cooperation from number of
individuals whose names are not possible to mention in this report but I would remember
them with my heart felt appreciation and gratitude.
First of all, I am very much grateful of Almighty Allah who gave blessings, courage and
ability to prepare this report. I am very much grateful to Shammi Akter, Assistant Professor,
Department of Business Administration, Stamford University Bangladesh, for guiding me to
complete my Thesis program. I am also highly indebted to her for the scholarly and
constructive suggestion, which was of much assistance to prepare this report on “Training
and Development Program on Banking Sector: Comparative Analysis Between DBBL &
BRAC Bank Ltd.”
At last I must mention the wonderful working environment and group commitment of this
organization that has enabled me a lot deal to do and observed the banking activities during
my thesis paper.
Finally, I convey my sincere thanks to my parents, sisters and friends who inspire in different
ways to complete the report and the course as well.
v
TABLE OF CONTENTS
CONTENTS PAG. NO
Title Page
Letter of Transmittal ii
Supervisors Certification iii
Student Declaration iv
Acknowledgment v
Executive Summary ix
CHAPTER-1: INTRODUCTION 1-6
1.1 Introduction
1.2 Background of the Study
1.3 Rationale of the Study
1.4 Statement of the Problem
1.5 Methodology of the Study
1.5.1 Study Design
1.5.2 Sampling Method
1.5.3 Target population
1.5.4 Sample Size
1.5.5 Data Collection
1.5.6 Editing and Sorting of Data
1.5.7 Data presentation required
1.8 Objectives of the Report
1.8.1 General objective
1.8.2 Specific Objectives
1.9 Scope of the study
1.10 Limitations of the Study
CHAPTER-2 : OVERALL SCENARIO OF PRIVATE 7-19
COMMERCIAL BANK IN BANGLADESH
2.1. Definition of Bank
vi
3.1.0. Review of Relevant Literature
vii
Appendix 81-82
EXECUTIVE SUMMARY
This Study includes how Training and Development initiatives taken, how to keep
employees motivated as well as how to control insubordinations, compensation and
benefits planning, how to lead etc.
Training and Development helps in increasing the job knowledge and skills of employees at
each level and helps to expand the horizons of human intellect and an overall personality of
the employees. Employee can survive and they have the opportunity to overcome any
obstacles.
This report is broadly categorized in six different parts. At first chapter there is introduction
where I described the origin of the report along with rationale, objectives, sources of data and
limitation. The main objective of this report is to analyze and focus on “Training &
Development Program: Overall Scenario of Private Commercial Bank in Bangladesh”.
Chapter two narrates the company profile including organizations history, their vision,
mission, objectives, functions, and performances.
Chapter three shows about relevant literature. It includes method, types, role, objective,
importance and process of training and development program. This chapter includes what
types of training and other facilities are given by the bank to increase the employee's
knowledge and skills.
viii