Integrated Management Systems For Construction ICMS
Integrated Management Systems For Construction ICMS
Integrated Management Systems For Construction ICMS
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Aikaterini POUSTOURLI
European Commission
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Management Standards Systems & Integration Management Systems Expertise and Auditor,
Abstract
An Integrated Construction Management System (ICMS) consists of some
key subsystems such quality management system according to ISO 9001:2008
and ISO 10006:2003 (guidelines for quality management in projects),
environmental management system according to ISO 14001: 2004 or EMAS
and health and safety management according to OHSAS 18001:2007.
Specification PAS 99:2006 consist a framework for integration and it was
produced to help organizations with multiple systems that wished to
integrate their common arrangements. Implementation of ICMS leads to
quality services improving, safety of all employees of construction
organization, application of all national and international standards
concerning the environmental aspects and finally to customer satisfaction.
This study examines the implementation framework of integrating
Management Standard Systems requirements in construction firms especially
now in times of uncertainty in the Construction Industry.
Keywords: ISO, Management Standard Systems, Construction, Quality-
QMS, Environment-EMS, EMAS, Health and Safety-HSMS, Project
Management, Integration, TQM, ICMS.
Introduction
An integrated management system (IMS) is a management system which
integrates several or all management standards systems components of a
company into one coherent system so as to enable the achievement of its
purpose and mission with a holistic set of documentation, policies,
procedures and processes. The whys and hows to integrate management
systems in construction sector companies are discussed and explained in this
paper. The components – most often quality, environment, and occupational
health and safety – should have a common structure to be successfully
integrated, although a standard for the integrated system from International
Standardization Organization and/or Hellenic Standardization Organization
(ELOT SA), is lacking. At the national level, different countries have
developed guidelines for integration, for example in Australia and New
Zealand: AS/NZS 4581: 1999, in Denmark: DS 8001: 2005, in Spain: UNE
66177: 2005, and in the United Kingdom: PAS 99: 2006.
B3.4 4.2 4 4.4.4, 4.4.5 4.4.4, 4.4.5 4.1, 4.2, 6.2 4.3.1, 4.12
Documentation 4.5.4 4.5.4
and its control
B3.5 5.1a, 5.5.3 4.4.3 4.4.3 5.1, 5.2 4.1.2, 4.1.6
Communication
B5.1 Corrective 8.5.2 4.5.3 4.5.3 5.2, 8.1, 8.3 4.11, 4.12
action
B5.2 Preventive 8.5.2 4.5.3 4.5.3 5.2, 8.1, 8.3 4.11, 4.12
action
Basic processes ISO ISO OHSAS ISO ISO 17025:2005
(MSS Common 9001:2008 14001:2004 18001:2007 10006:2003
Elements)
B5. IMPROVEMENT (Continuous Improvement of ICMS)
B5.3 5.4.2, 8.5.1 4.2, 4.6 4.2, 4.6 4.2., 7.2, 5.2, 4.2.1
Continuous 4.10, 4.12
8.1,
improvement
8.3
B6. MANAGEMENT REVIEW (of ICMS)
B6.1 5.6 4.6 4.6 5.2, 5.3, 7.2 4.15
Management
Review
Source: ISO 9001:2008, ISO 10006:2003, ISO 14001:2004, OHSAS 18001:2007, ISO
17025:2005, ISO Guide 72, PhD thesis of Caterina Poustourli-2011, papers of Caterina
Poustourli and Vrasidas Leopoulos about Integration Management Systems, 2009.
ICMS documentation
Integration can be accomplished in two ways: partial integration or full
integration. A partially integrated system keeps separate the quality
management, environmental management and occupational health and safety
system manuals. However, their manuals are not totally different. A fully
integrated system contains only one manual that addresses the three different
management requirements. The basic document of effective integrated
management system is manual of ICMS, in which are described these
information:
Profile and basic information about construction organization,
Organization vision including quality, environmental, health and
safety policy
Organizational structure with presentation of all key employees
including representative person for ICMS
Brief description and interaction of QMS processes with reference to
related documents (procedures, internal instructions, QMS documents
and records etc.)
Brief description of elements and processes of EMS and HSMS with
reference to related documents (procedures, internal instructions, EMS
and HSMS documents and records etc.).
In organizational instruction are except of organizational structure said
competences (responsibilities and authority) of all organization members in
area of all three management systems. All, by ISO 9001 required work
procedures, like control of documents and records, internal audit, control of
nonconformity, corrective and preventive actions can be implemented for all
management systems. In table 3 there is list of documents and records
required by ISO 9001:2008. Those documents and records, which can be used
also for next two management systems, are signposted by symbol ICMS. For
EMS are useful except of ICMS manual procedures concerning the
environmental aspects related to building processes and site conditions. For
HSMS is useful health and safety building manual, in which are described
necessary health and safety preventive actions for construction industry
employees. The basic documents concerning the quality, environment, health
and safety monitoring on building is inspection and test plan, in which are
described these information:
Brief description of quality, environment , health and safety tests,
Quality, environment , health and safety criterion (legislation, law,
notices, European and National standards)
The result of tests (conformity or non-conformity to criterion)
Name, datum and signature of persons responsible and competent for
test realization and evaluation.
Below in table 3 containing a list of ICMS documents and records.
Conclusion
In this paper a structure for the implementation of an integrated
management system in construction was presented and discussed. The
proposed structure is based on the ISO 9001:2008 elements, taking into
account the environmental, occupational safety and health issues included in
ISO 14001 or EMAS and OHSAS 18001:2007, and also the ISO 10006 on quality
management in projects. The result is a combination of elements whose
contents were extended and others were added to more fully address the
needs of the construction process. The alignment of the above standards,
guide and BSIs Publicly Available Specification (PAS) 99: 2006 may have a
circular benefit between the areas involved, as the improvement of one will
also improve the others due to their inter-relationships (Poustourli,
Leopoulos, 2009). The ICMS help organizations to achieve benefits from
consolidating the common requirements in all management system
standards/specifications. Development, implementation, improvement and
certification of integrated management system in construction industry
(ICMS) can lead to
improved business focus,
safety of all employees of construction organization (a more holistic
approach to managing business risks),
application of all national and international standards concerning the
environmental aspects and impacts (sustainable construction),
reduction in audit time both internally and externally
less conflict between systems
reduced duplication and bureaucracy
decrease of implementation and certification costs and finally to
customer satisfaction.
Building regulations and public investment has a major influence on the
construction sector in terms of cyclical stabilization of macro-economic trends.
Furthermore, the construction sector is affected to a large extent by other
legislation concerning the protection of the environment, energy efficiency,
safety at work, social security, VAT, liability regimes, public procurement, etc.
The European Commission, in partnership with the industry and the Member
States, aims at developing an ongoing competitiveness strategy about the
response of the construction sector to major European and international
challenges of the future: the globalization of the markets, economic and
employment growth, energy and climate change, the protection of the
environment, demographic changes, social cohesion, safety and health of the
citizens, etc.
References
ISO 9001:2008 «Quality Management systems – Guidelines for quality management in
projects»
ISO 10006:2003 «Quality Management systems – Requirements»
ΕLΟΤ ΕΝ ISO 14001:2004 «Environmental management systems -- Requirements with
guidance for use»
BS OHSAS 18001:2007 «Occupational Health & Safety Management Systems –Requirements»
ΕLΟΤ ΕΝ ISO/IEC 17025:2005 «General requirements for the competence of testing and
calibration laboratories»
Publicly Available Specification (PAS) 99: 2006 «Specification of common management
system requirements as a framework for integration»
ISO 50001:2011, “Energy management systems – Requirements with guidance for use-EnMS”
ISO “The integrated use of management system standards”, special issue of 15-7-2008.
Luis M. Alves Dias, 2004, Integrated Management System in Construction Projects (IMSINCONS),
Instituto Superior Tecnico, Department of Civil Engineering and Architecture
Jozef Gasparik, 2006, Effective Integrated Management System in Construction Company, Slovak
University of Technology in Bratislava, Faculty of Civil Engineering, Quality
Management Centre in Construction-CEMAKS
Yan-Chyuan Shiau, Ming-Teh Wang, Tsung-Pin Tsai, Wen-Chian Wang, 2003, Developing
Construction Integrated Management System, Department of Construction Engineering,
Chung Hua University
Caterina Poustourli, Vrasidas Leopoulos, 2009, “Integration Management System of a
Dimensional Laboratory”, 6th Conference “Standardization, Protypes and Quality: A
Means Of Balkan Countries’ Collaboration”, ENEPROT
Caterina Poustourli, Vrasidas Leopoulos, 2009, “Integrated Management System and Continuous
Improvement (requirements, standards, problems and benefits from their implementation)”,
Plant Management magazine, issue number 206.
William Bersing, Dr. Gae Holladay, Professional Seminar INSS 690, 23 February 2005,
“Construction Management Systems and the International Environment: A Program
Management Analysis”, (pp.1-8), University of Maryland University College.
http://www.deloitte.com/
http://www.minenv.gr/emas/.
http://www.ypeka.gr
http://ec.europa.eu/enterprise/sectors/construction/