Transforming lives

Corporate Social Responsibility

in
NTPC

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 Transforming lives

Presentation Outline

• NTPC – An Overview

• CSR in NTPC

– Policy and Processes

• TB Control Program: A Project under CSR

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 Transforming lives
Journey so far

36014

CAP (MW) COAL GAS TOTAL

NTPC 26145 5895 32040
20249
Subsidiarie 110 110

s
11333
JV COS. 3864 3864

G. TOTAL 30119 5895 36014

Today

1997 2004 2010 2010

• Became • Listed on Indian • Became • GOI Divested
a Navratna Stock Exchanges a Maharatna additional 5% of its
Paid Up Capital 3
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 Transforming lives
Journey so far
 No. 1 in Capacity Utilization, globally.
 Seven coal stations among country’s top 10 in terms of Capacity
Utilization Factor
 Three plants operated at Capacity Utilization Factor of >95%
 Gas stations registered Capacity Utilization Factor of 71.77%

220.5 Bn 585 Bn
Kwh
Kwh
27.4%
72.6%

30,830 MW 142,796 MW
17.8% 82.2% NTPC NTPC All India
1994 2011 2011

Rest of India NTPC As on 31.3.2011 4

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 Transforming lives

Planning for accelerated growth & fuel mix

Today 2032
~36000 MW ~ 128000 MW

9%
8%

11%

16% 56%

Coal Gas Nuclear Hydro Renewables

Long-term Corporate Plan prepared for next 20 years up to 2032

Corporate Vision
“To be the world’s largest and best power producer, powering India’s
growth”
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 Drivers of CSR Transforming lives

Mission: “Develop and provide reliable power, related products and services
at competitive prices, integrating multiple energy sources with
innovative and eco-friendly technologies and contribute to society”

Objectives on CSR: Core Values (BECOMITTED)

Business ethics
“To contribute to sustainable power
Environmentally & Economically Sustainable
development by discharging
Customer focus
Corporate Social Responsibilities.”
Organizational & professional pride
“To lead the sector in the areas of Mutual respect and trust
resettlement and rehabilitation Innovation and speed
and environment protection Total quality for excellence
including effective ash utilization, Transparent & Respected Organization
peripheral development and energy Enterprising
conservation practices”. Devoted
“CSR in NTPC is a deeply ingrained belief of doing business by adding value to the
community and society on a sustainable basis through dedicated policies,
institutional setup and engagement process to promote inclusive growth.”
…. Arup Roy Choudhury, CMD NTPC 6
 Transforming lives
CSR Gamut in NTPC

Community
Development
(Peripheral Dev. &
Comm. Welfare)

Environment R&R
(New technologies, (Improved packages,
efficiency improvement, community development)
Ash utilization, CENPEEP etc)

CSR

Human Resources Safety

(Skill Development, (Training for contract labours,
Capacity Building) support for offsite DMP)

Health
(Hospitals at projects,
Mobile vans etc.) 7
 Transforming lives
NTPC CSR CD Policy
Initial Community
Development (ICD) Policy:
introduced to address the social
issues prior to initiating land
acquisition for projects.

R&R policy: includes major

component of Community
Development in neighbourhood
areas of Project

CSR-CD Policy: addresses CD Revised CSR-CD policy: Approved by

issues at National level and at NTPC Board in August 2010 keeping in
operating stations where the same view the changed Business environment,
have been completed and closed Global practices and detailed DPE
as per the R&R policy guidelines, Min. of Heavy Industry.

NTPC: a socially responsible Corporate Citizen since inception

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 Transforming lives
CSR-CD Coverage
The activities are taken up at Three levels:
• Station level:
– Neighbourhood villages through Need Assessment and consultation
with local community and other stakeholders
• Regional/ National level:
– For addressing socio-economic issues at national level and overall
development of States in which NTPC operates to improve visibility
and impact
• Other Strategically important activities and new initiatives:
– Activities of strategically important nature in relation to Business
Goals and new Corporate driven initiatives.
ITI Training

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 CSR-CD Coverage Transforming lives

Education

Road

Health

Sanitation Infrastructure Dev.

Women Empowerment Vocational Training Water 10

 Transforming lives
CSR-CD Structure
Structure:
 3 tier structure involving Corporate, Region and Operating Units.
 Corporate Centre responsible for Policy related issues, Monitoring, Capacity
Building and Assistance to Operating Unit and Region.
 Nodal Officers at Stations and Coordinators at Regions responsible for
Planning & implementation.
 NTPC Foundation set up for national level activities like Information and
Communication Technology (ICT) Centre, Disability Rehabilitation Center
(DRC), Directly Observable Treatment (DOT) Center and Distributed
Generation

Fund allocation
 Board of Directors approves the Policy, Guidelines &overall allocation for
CSR in line with DPE Guidelines.
 Allocation for specific activities is approved by Group of Directors on CSR.
 Activities are chosen from the basket of CSR activities within overall
allocation. 11
 Transforming lives
CD process at stations
Planning
 Bottom up approach.
 Need Assessment / Base-line Survey
for villages through reputed external
agency for detailed planning.
 Activities planned at Unit level in
consultation with VDAC, State Govt
and public representatives dovetailing
with Govt. Programmes.
 Long term, medium term and short
term Business like planning covering
all neighbourhood villages in line with
DPE guidelines.
 CSR plan is a part of Organization's
Business Plan.

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 Transforming lives
CD process at stations
 Implementation
 Implementation in project mode through specialized agencies
including those from State/ Central Govt.
 Duplication of Govt. Programmes is avoided through close interaction
with Local/ District Administration.
 Sustainability of Infrastructure created is ensured through concerned
stakeholder.
 Suitable mechanism to be put in place to ensure proper maintenance
by Local Bodies/ Administration.

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 Transforming lives
CD process at stations
 Monitoring and Evaluation
Monthly Unit Head.
review

Quarterly Regional Level

review

Half yearly Corporate CSR

review

Annual Internal Audit

Audit Committee

reputed specialized
External
agencies/
Evaluation academic institutes 14
 Transforming lives
CD process at stations
 Reporting
 Overall achievements covered under Annual
Report.
 Brochures published at Unit and Corporate
Level on regular basis.
 Company level Sustainability Report under
preparation.
 Dissemination of information to
employees through Intranet &
newsletters etc. and to external
stakeholders through various
communication channels like
internet, print and electronic media.
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 Transforming lives

TB Control Programme

A Project under CSR

“We value the partnerships we build with the communities
around our units. For us Corporate Social Responsibility
is Corporate Social Relationship”

…. Arup Roy Choudhury, CMD NTPC

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 Transforming lives
TB Control Programme-
A Project under CSR
“Tuberculosis is world’s 7th “India is the highest TB burden country
leading cause of death, killing in the world, accounting for 1/5th of
1.8 million people worldwide in the global incidence - an estimated 1.9
2008” million cases annually of which 0.8
million are infectious”
(source: TOI Publication dated 7th (Source: TB India 2008 NRTCP Status
Dec. 2009) Report)

• GOI in association with WHO adopted strategy called “Revised National

Tuberculosis Control Programme” (RNTCP) in India as a comprehensive
strategy for TB control, universally known as Directly Observed
Treatment Short course (DOTS).
• The objective is to provide uniformity in diagnosis, treatment and
monitoring through a wider programme base so as to maximize cure and
stop the spread of tuberculosis. 17
 Transforming lives
TB Control Programme-
A Project under CSR
• DOTS cum DMC (Designated Microscopy Centre) established starting
2008 under Public Private Partnership programme of RNTCP.

• Operationalised at 12 NTPC projects:

Anta, Farakka, Dadri, Kahalgaon,
Korba, Ramagundam, Rihand, Sipat,
Singrauli, Talchar (K) Unchahar,
Vindhyachal
• Have covered more than 500 villages
within 20-25 Km of radius in the
neighbourhood areas of Projects/
Stations.
• Till date, 13840 patients registered
for treatment, 2268 patients started
treatment &1745 patients completed
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treatment
 TB Control Programme- Transforming lives

A Project under CSR

Scheme
• Mobile Medical Vans with diagnostic equipments
and paramedical services for identification,
diagnosis and treatment of the Tuberculosis
patients in the neighbourhood villages of the
stations

SN Facilities Facilities
Provider
1 NTPC • Mobile Medical Vans 01No. for each Projects / Stations.
Foundation • Binocular Microscope 01No. for each Projects / Stations.
• PA System 01No. for each Projects / Stations.
• Supporting Staff.
2 NTPC Projects/ • Infrastructure
Stations • Doctors Support
3 Govt. Authority • Medicine free of cost
• Reporting Formats 19
 TB Control Programme- Transforming lives

A Project under CSR

DOTs Monitoring
•CMO is overall I/c for smooth running the “DOTs cum DMC”.
•Doctors ensures that patients are correctly classified; appropriate
treatment indicated, provided and taken.
•The Lab Technician maintains the TB Register, incorporating information
of all cases diagnosed.
•Report in prescribed format is sent to District Tuberculosis Officer (DTO)

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 TB Control Programme- Transforming lives

A Project under CSR

• TB Programme evaluated and
reported by Central TB Division,
Ministry of Health and Family
Welfare in their Status Report
2010

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 TB Control Programme- Transforming lives

A Project under CSR

• Appreciation Letter from Ministry Since the start of
of Health, GoI collaboration NTPC Limited
has achieved remarkable
progress in providing DOTS
services

The revised National TB

Control Programme
appreciates and recognizes
the commitment and
endeavors of NTPC Limited
in supporting and
strengthening the Govt. of
India in fighting the scourge
of Tuberculosis
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 ……. The Road Ahead ….... Transforming lives

 Mobile Health Clinics being started at all operating Stations and Projects of
NTPC to improve quality of health care in neighbourhood villages.

 Prevent spread of TB and remove stigma associated with TB

 Ensure effective cure of TB

Vision to maximize cure and control spread of Tuberculosis

around NTPC projects/ Stations covering total population.

“Our substantial social investment is based on our strong belief that our success as
a business is tied directly with the socio-economic vitality and health of the
communities around our business units”.
…. Arup Roy Choudhury, CMD NTPC 23
 Transforming lives

SCOPE Golden FICCI-SEDF CII- ITC NCPEDP Shell Golden

Trophy for CSR Award Sustainability Hellen Keller Peacock Award
CSR Award Award for CSR

2006-07 2007, 2008 2006, 2007, 2008, 2002, 2003, 2007,

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2009, 2010 2004,2009 2011
 TB Control Programme- Transforming lives

A Project under CSR

DOTS - Data of Patients upto Dec11
Projects Patients Sputum Started Completed
Registered checked Treatment Treatment
NTPC Singrauli 1840 1840 682 565
NTPC Rihand 2219 2099 498 429
NTPC Vindhyachal 1071 1025 192 107
NTPC Ramagundam 4404 4160 184 154
NTPC Unchahar 967 938 154 101
NTPC Korba 890 682 291 243
NTPC Dadri 976 976 137 94
NTPC Kahalgaon 1180 1180 99 44
NTPC Talchar (K) 49 36 2 0
NTPC Farakka 61 61 2 0
NTPC Anta 32 32 3 0
NTPC Sipat 151 151 24 8
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Total 13840 13180 2268 1745
 Transforming lives

Other Major National Level Activities

Information and Communication Technology (ICT) Centre

•Set up jointly by NTPC Foundation

and University of Delhi for
empowering physically challenged
persons inaugurated in Oct’08.
•Helping a large number of physically
challenged students to learn IT Skills
and move along with the mainstream
society
•Benefited more than 1600 Physically
Challenged Persons till now.

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Other Major National Level Activities

Information and Communication Technology (ICT) Centre

(Cont..)
•ICT facilities are extended to
existing blind schools in
Lucknow, Ajmer,
Thiruvanathapuram and Mysore
also.

•New ICT Centers are being

established at DAVV University,
Indore and Guahati University
Gowhati.

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 Transforming lives

Other Major National Level Activities

Disability Rehabilitation Center (DRC)
• NTPC Foundation-NIOH Disability Rehabilitation Centre (NFNDRC) in
collaboration with National Institute of Orthopedically Handicap (NIOH)
established at Tanda.
• DRC provide rehabilitation/ restorative surgery/ Services like medical
interventions and surgical corrections, fitting of artificial aids and appliances
and therapeutic services etc
• More than 5300 Physically Challenged Persons
have been benefited in Disability
Rehabilitation Centre (DRC) Tanda.

• New DRC started at 4 additional stations at

Dadri, Korba, Rihand and Bongaigaon

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 Transforming lives

Other Major National Level Activities

ITI

 To increase the employability of youth living in the vicinity of the

NTPC projects/ stations, NTPC provides ITI training in the fields
like welding, fitting, mechanic, electrician etc

 For the same , NTPC has adopted 17 ITIs and is on its way toward
establishing 09 new ITIs.

 New courses started in these ITIs have resulted in an increase of

about 1000 seats. Occupancy in the ITIs has increased manifolds.

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 Transforming lives

Other Major National Level Activities

Education
• Technical polytechnic at Uttarakhand, at
Kaladungi, Dist. Nainital.
• Women’s Polytechnic at Gopeshwar, Dist.
Chamoli
• School cum Multipurpose Building for Girls
in Village Shaulana, Ghaziabad

•One floor each for Girls Hostel in Ongole

and Guntur, Andhra Pradesh.
•Delivery Vehicles for mid-day meal
programme for the children of Govt.
Schools in NCR through Food Relief
Foundation of ISKCON
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 Transforming lives

Other Major National Level Activities

Health
• Advanced Medical Equipment for
Uttaranchal Forest Trust Hospital,
Haldwani
• Three specialized Eye Centers at
Bhubneswar Eye Hospital, Bhubneswar,
Orissa

• Dialysis machine at Allapuzha medical

College Hospital– Kayamkulam
• Mobile Health Clinics at operating
stations
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 Transforming lives

Other Major National Level Activities

Capacity Building
• Assistance in self reliance for 700
tribal girls/ women in tribal area of
Rajasthan.

• Educational and Developmental

workshop for Kashmiri migrant
children and youth.

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Other Major National Level Activities

Community Infrastructure

• Illumination work at Gauri kund –

Kedarnath Road, Uttarakhand.
• Car Parking, Area lighting and water
treatment plant around Shri
Jagannath Temple, Puri.
• Electricity Feeder at village Sanjoe
Puram near Faridabad
• 14 Nos of High Mast Lights in and
around villages of NTPC Kahalgaon

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Other Major National Level Activities

Support during Disasters

• Manpower and technical support to

Tsunami affected.
• Construction of 50 houses in Leh
After Cloud burst.

• Financial support during floods

in Andhra Pradesh and West
Bengal
• Financial and material support
for flood relief in Odisha
• Financial support for earthquake
relief in Sikkim 34
 Transforming lives
Other Major Station Level Activities

Education
•Construction of rooms,
•toilets,
•boundary walls,
•furniture and other assets to
schools

Adult Education.
Scholarships
Study material like bags, books,
stationary etc
Coaching classes. 35
 Transforming lives

Other Major Station Level Activities

Health

•Health awareness campaigns &

films.
•Immunization camp for children
•Regular health checkup like
checkup for eye & heart etc.
•Mobile Clinic etc.
•Construction of additional rooms
for hospitals/ PHCs
•Assets for hospitals/ PHCs

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 Transforming lives

Other Major Station Level Activities

Care for the Disabled

• Inclusive Education.
• Distribution of aid and appliances
• Camp for Physically Challenged
Persons.

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 Transforming lives

Other Major Station Level Activities

Rural sports & culture

• Organizing Training Camps.

• District level / Zonal

Competitions.

• Providing Sports Scholarships

and Kits.

• Rural Cultural Meet

• Pashu Mela

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Other Major Station Level Activities

Peripheral Development
Augmenting infrastructure facilities like
• community centre,
• roads,
• drains,
• electrification etc

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Other Major Station Level Activities

Water Related Infrastructure

•Drinking Water Tankers.

•Hand Pumps & Bore wells.
•Wells & Ponds.
•Piped water supply system.
•Bathing Ghats etc.

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Major Initiatives

Voluntary Initiatives

• NTPC volunteers run E-VOICE (Employees Voluntary Organization

for Initiatives in Community Empowerment) with numerous
programmes on education, livelihood, health, advocacy, etc.
• NTPC employees contribute
actively through 25 E-VOICE
across the country.
• Regular training is imparted to
E-VOICE Members at PMI

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Major Initiatives

Community Participation
Village Development Advisory
Committee (VDAC) – Committee
comprises of reps from Dist Admin,
Local Auth, Panchayats/ NGOs & NTPC.
Every annual plan is made with the
knowledge of the Committee.

Quality Circle in villages for

Community Participation – 20 QCs
working in different villages across
India to identify problems and work out
solutions.

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Challenges under CSR

• Understanding of Community needs in view of increased awareness

• Ensuring harmony with the external stakeholders for smooth

functioning of Business

• To contribute in making available skilled/ technically qualified

manpower for industrial growth by setting up institute of technical /
higher education

• Thrust of GoI - CSR – a significant Part of external MoU

• Long term programmes aligning Community expectations with

Organization's Focus areas under education, health, water and
infrastructure availability.

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 Transforming lives
……. The Road Ahead …....
 Long term planning to ensure improved quality of life for
neighbourhood
 Education:
 Balwadis, Navodaya Vidyalayas,
 Adoption & construction of new ITIs, Skill Development
 Health:
 Mobile Health Clinics, DOT Centers and DRCs
 National level Activities
 Engineering Colleges. Medical College
 Support conservation of National Monuments
 ICT Centers,
 Sustainability Reporting.
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 Transforming lives
Basket of Activities
Cafeteria approach may be followed for preparation of Station Level i.e. level (i)
Activity Plans by CSR Group and Station heads in consultation with community
representatives, Local MPs/ MLAs and District administration from the following basket
prepared by Prof. Sinha which is a part of DPE guidelines and NTPC CD Policy:
– Education
– Health And Family Welfare
– Sanitation And Public Health
– Promotion Of Sports And Games
– Promotion Of Art And Culture
– Relief to victims of Natural Calamities
– Construction of Community Centers
– Vocational Training and Capacity Building
– Skill Development Centers
– Industrial Training Institutes (ITIs)
– Access to Water, Road and Electricity
– Animal Health/ Veterinary Camps
– Agriculture
– Others

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 Transforming lives

Education
• Balwadis,

• Navodaya Vidyalayas,

• Distribution of study materials

• Scholarships to meritorious students,

•
• Coaching classes for Medical and Engineering entrances,

• Construction of Rooms, Toilet, Boundary Wall, Furniture and other assets in

existing Govt./ Govt. funded schools and private schools that charge
equivalent fees.

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Health and Family Welfare

• Mobile Health Clinics,

• Regular Medical Camps for cataract, cancer detection, family planning etc in
the neighbourhood villages,

• Construction of additional rooms and assets for hospitals/ PHCs etc. in the
neighbourhood villages,

• Health Insurance for Villagers,

• “Dots cum DMC” - Tuberculosis (TB) Control,

• Disability Rehabilitation Centre (DRC)

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 Transforming lives

Sanitation and Public Health

• Construction of community/ individual toilets and

• Construction of drains etc.

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 Transforming lives

Promotion of Sports and Games

 Rural sports, competitions

 coaching camps,

 Distribution of Sports kit and

 Promotion of traditional sports

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 Transforming lives

Promotion of Art & Culture

 Rural cultural meets in the neighbourhood villages.

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 Transforming lives

Relief to victims of Natural Calamities

 Provision for assistance to District Administration for Distribution

of items like clothes, food packets, utensils etc to victims of
Natural Calamities like earthquake, cyclone, drought , fire & flood
situation near station / in the state as and when required.

 National level infrastructure support/activities with GOI Plan for

calamity management

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 Transforming lives

Construction of Community Centers

• Construction of additional rooms and assets for existing

Community Centers etc. in the identified neighboring villages.

• At least one Community Centre and Bus shelters as required, per

village for improvement in basic facilities.

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Vocational Training and Capacity Building

• Vocational Training in various courses like stitching, tailoring,
embroidery, food preservation, etc. for rural women
• Vocational trainings like screen printing, binding, motor
rewinding, motor driving to local youths.
• Formation of Self Help Groups
• Dissemination of information about various government schemes
and programmes
• Training programme on Skill Development and capacity building
• Arranging Adult Education thru Balwadis
• Conducting workshops on Gender Equality
• Distribution of Bicycle for women empowerment

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 Transforming lives

Skill Development Centers

• Skill Development Centres with the help of professional

organization like NSIC-TIC and some good private Institutions like
CENTUM .

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Industrial Training Institutes (ITIs)

• NTPC has adopted 18 ITIs under the Govt Scheme to improve

management and quality of education.

• NTPC is constructing and will operate 6 new ITIs during the current
Medium Term Plan period.

• NTPC will construct, further upto 10 ITIs in its Peripheral villages

around its Stations/Projects during the said Five years Plan period.

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Access to Water, Road and Electricity

Water :
 Installation of water supply systems like hand pumps/ tube wells,
bore wells, etc, including construction/ maintenance of ponds/
lakes etc.,
 Supply of drinking water through Tankers in emergencies
 Provision of piped water system

Roads:
 Construction of internal Roads/ approach Roads with concrete
roads/ black top roads, with required culverts, etc in villages.

Electricity:
 Solar power.

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 Transforming lives

Access to Electricity

Electricity: proposed under separate budget

 Electricity connections in villages 5 km radius of NTPC Power Station

Boundary,

 Distributed Generation on bio mass, agri waste, animal waste etc

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Animal Health and Veterinary Camps

• Annual/ half yearly medical camps to improve health quality of

livestock

• These camps will also be arranged for updating

education/knowledge in efficient management of livestock with
alignment with best /benchmark practices.

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Agriculture

• Assistance for the Green House Development for non seasonal

vegetables fruits and flowers.

• Promotion of Kitchen Gardening,

• Training/ capacity building on

– sprinkling irrigation,
– multi cropping patterns,
– organic farming,
– Water Shed Management and
– modern agriculture techniques etc

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Other Activities

• Any other activities to be taken up at stations from the

Indicative List of Possible Areas of Intervention as per the
NTPC-CD Policy.

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