INTRODUCTION

The Philippines' Department of Labor and Employment (Filipino: Kagawaran ng Paggawa at

Empleyo, commonly abbreviated as DOLE) is the executive department of the Philippine Government
mandated to formulate policies, implement programs and services, and serve as the policy-coordinating
arm of the Executive Branch in the field of labor and employment. It is tasked with the enforcement of
the provisions of the Labor Code.

The Department of Labor and Employment is the primary government agency mandated to
promote gainful employment opportunities, develop human resources, protect workers and promote
their welfare, and maintain industrial peace.

The Department of Labor and Employment (DOLE) started as a small bureau in 1908. It became
a department on December 8, 1933 with the passage of Act 4121. It consists of the Office of the
Secretary, 7 bureaus, 6 services, 16 regional offices, 12 attached agencies and 38 overseas offices with a
full manpower complement of 9,806. It operates on a current budget of Php 6.618 B and ranks 14th out
of 21 departments.

CLIENTS, PARTNERS AND LINKAGES

It serves more than 38.51 millioSn workers comprising the country’s labor force , including the
3.62 million temporary migrants working in about 215 destinations worldwide .

The DOLE clients include trade unions, workers’ organizations and employers and/or employers’
groups (i.e., ECOP, chambers of commerce and industries, TUCP, FFW, etc). There are 123 existing
Tripartite Industrial Peace Councils or TIPCs (13 regional, 44 provincial, and 66 city/municipal) and 128
existing Industry Tripartite Councils (46 regional, 48 provincial and 34 city/municipal) serving as
mechanisms for social dialogue in addressing labor and employment issues.

The DOLE also maintains linkages with non-government organizations (NGOs), government
agencies, the academe, partner international organizations (e.g., ILO, IOM, IMO, UNDP, UNICEF), and
with the international community, particularly the host countries where our OFWs are based.
THE VISION

THE MISSION

8-POINT AGENDA
Agenda 1:

Continuously enhance and transform DOLE into an efficient, responsive, purposeful, and
accountable institution.

Agenda 2:

Address the persistent problems of unemployment and underemployment.

Agenda 3:

Ensure full respect of labor standards and the fundamental principles and rights at work.

Agenda 4:

Continuously strengthen protection and security of our overseas Filipino workers .

Agenda 5:

Bring more focus and accessibility in workers’ protection and welfare programs.

Agenda 6:
 Achieve a sound, dynamic, and stable industrial peace with free and demographic participation
of workers and employers in policy and decision making processes affecting them.

Agenda 7:

Have a labor dispute resolution system that ensures just, simplified, and expeditious resolution
of all labor disputes.

Agenda 8:

Have responsive, enabling, and equitable labor policies, laws, and regulations.

OFFICIAL LOGO
 REGIONAL OFFICE XI KEY OFFICIALS

KEY OFFICIAL DETAILS

RAYMUNDO G. AGRAVANTE
Regional Director

Tel. No.: (082) 227-4289

Email: [email protected]

ATTY. JASON P. BALAIS

OIC-Assistant Regional Director

Tel. No.: (082)226-4872

Email: [email protected]

ATTY. CONNIE BEB A. TORRALBA

Mediator-Arbiter

Mediation-Arbitration and Legal Service Unit (MALSU)

Tel. No.: (082) 227-1472
Email: [email protected]

HENRY O. MONTILLA
Chief Labor and Employment Officer

Internal Management and Services Division (IMSD)

Tel. No.: (082) 227-3157
Email: [email protected]

PAUL V. CRUZ
Officer-in-Charge / Supervising LEO

Technical Services and Support Division (TSSD)

Tel. No.: (082) 226-2481
Email: [email protected]
ERLINDA G. MAMITAG
Chief Labor and Employment Officer

Davao City Field Office (DCFO)

Tel. No.: (082) 227-8772, 227-7165
Email: [email protected]

ANGELINA A. TALINGTING
Chief Administrative Officer

Davao del Norte Field Office (DNFO)

Telefax: (084) 216-1437
Email: [email protected]

REYNALDO DENNIS V. BADILLES

Chief Labor and Employment Officer

Davao del Sur Field Office (DSFO)

Telefax: (082) 553-2597
Email: [email protected]

ALBERT E. DEGAMO
Chief Labor and Employment Officer

Compostela Valley Province Field Office (CVFO)

Mobile No.:0975-038-2809
Email: [email protected]

ROLDOFO T. CASTRO
Officer-in-Charge / Supervising LEO

Davao Oriental Field Office (DOFO)

Telefax: (084) 811-3424
Email: [email protected]

ARCE D. SINAJON
Acting Head / Sr. LEO

Davao Occidental Field Office (DOCFO)

Mobile No.:0917-138-6131
Email: [email protected]
THE SECRETARY

Solicitor General of the Philippines

In office
June 9, 1998 – June 30, 1998

President Fidel Ramos

Preceded by Romeo de la Cruz (acting)

Succeeded by Ricardo P. Galvez

In office
September 23, 1996 – February 3, 1998
Secretary of Labor and Employment
President Fidel Ramos
Incumbent
Preceded by Raul Goco
Assumed office
June 30, 2016 Succeeded by Romeo de la Cruz (acting)

President Rodrigo Duterte Secretary of Justice

Cabinet Secretary of the Philippines In office

February 1, 1998 – June 30, 1998 (acting)
In office
June 30, 2004 – June 30, 2010 President Fidel Ramos

President Gloria Macapagal Arroyo Preceded by Teofisto T. Guingona, Jr.

Preceded by Ricardo Saludo Succeeded by Serafin R. Cuevas

Succeeded by Jose Rene Almendras In office

 July 15, 1991 – February 10, 1992
Political party Lakas-CMD (1992-2015)
PDP-Laban (2016- present)
President Corazon Aquino

Residence Quezon City

Preceded by Franklin M. Drilon

Alma mater Manuel L. Quezon University

Succeeded by Eduardo G. Montenegro (acting)
Ateneo de Manila University Law
School
Personal details

Occupation Lawyer
Born Silvestre Hernando Bello III

Profession Politician
June 23, 1944 (age 74)
Gattaran, Cagayan, Philippines

Nationality Filipino
PROGRAMS AND SERVICES

EMPLOYMENT FACILITATION AND CAPACITY BUILDING SERVICES

Public Employment Service Office (PESO)

The Public Employment Service Office or PESO is a non-fee charging multi-employment service facility or
entity that is community-based and is maintained by Local Government Units (LGUs) and Non-
Governmental Organizations (NGOs). The main objective of this program is to guarantee a fast and
resourceful transfer of employment services from the employers and job-seekers. The program also
serves as an information center for different programs and services of all government agencies existent
in the area. Its function is to provide seminars and trainings, counseling, career guidance, mass
motivation and value development activities. PESO offers special services such as Livelihood and Self-
Employment Bazaars, Special Program for Employment of Students and Out-of-School Youth (SPES-OSY)
and Job Fairs – the widely known service under the program that is conducted in order for the job
seekers and employers to have a direct matching. PESO doesn’t only accommodate students, jobseekers
and employers but also they provide help to migratory workers, planners, researchers, persons with
disabilities, returning OFWs, displaced workers and labor market information users.

Career Guidance

Career Guidance was developed to help raise awareness and support for career advocacy and
employment counseling to lead the youth and students to select their courses to sidestep skills
mismatch and underemployment. Career Guidance materials, sponsored by the Bureau of Labor and
Employment, includes various handbooks for high school and college students. In addition to that,
Career Guidance provides basic information on the professions identified in the latest labor market. It
features in-demand jobs and careers practicable in the next five to ten years. The Career Guidance
describes the basic education requirements of a job, skills and competencies, attributes and
characteristics, salary/compensation, prospect for career advancement, employment opportunities and
cost of education or training. It seeks to aid and supplement students and jobseekers alike, with current
information on particular jobs to make informed decisions about their chosen careers.

National Skills Registry System (NSRS)

National Skills Registry System or commonly known by its acronym SRS is the government’s online
manpower database. The government invites workers all over the country to register in SRS to make
themselves visible to the employers. SRS is launched to ease poverty through substantial employment.
Using the SRS, the list of available workers in the country could be easily tracked down as well as the
lists of establishments with vacancies. The said program is connected to the PhilJobNet, the
government’s online job portal, which is open for public access thus bringing job seekers, recruitment
agencies, and local and foreign employers all in one place. SRS will serve as a bank of information on
skills and accreditations, licensures, and local and overseas employment.

Special Program for the Employment of Students (SPES)

Mandated under RA 9547, Special Program for the Employment of Students (SPES) is an act that is
commonly known as an avenue to help those poor but deserving students in finding ways to cater some
of their needs financially. Its objective is to hone and develop the skills and potentials of the youth for
the country’s well-being. Before, the program was only offered during summer and December breaks
but as the demand for the assistance rises, the program is now offered all year round. Employers pay
only 60% of the minimum salary while the remaining 40% is shouldered by the Department of Labor and
Employment. SPES is open to all 15-25 year-old high school, college or vocational students or drop-outs
and interested employers.

DOLE Integrated Livelihood and Emergency Employment Program (DILEEP)

DOLE Integrated Livelihood and Emergency Employment Program is a project that helps in making
existing livelihood transform into viable and sustainable business or community enterprise by
maximizing the community resources and skills. It enhances, restores and forms livelihood through
trainings on productivity improvement, workers’ safety and health, entrepreneurship development, and
the likes, networking and business alliance and social protection advocacy. The integrated assistance will
allow the economic undertaking to transform from a mere subsistence family livelihood undertaking to
a community or micro-enterprise managed by community group. The program can be availed by utilizing
other program components including Training-cum-Production and Common Service Facility.

DOLE Kabuhayan Starter Kits

The DOLE Kabuhayan Starter KITS Project is a livelihood formation strategy that is intended to uphold
improved socio-economic well-being of workers in the informal economy, in groups or sectors with
special concerns, and displaced wage workers (local and overseas) and their families. The project will
provide a livelihood starter KITS inclusive of a package of services that will enable the target
beneficiaries to start quickly a livelihood enterprise and become self-employed. It aims to engage them
in sustainable self-employment through easy to learn livelihood undertakings. The project solely targets
the poor and long-term unemployed especially the out-of-school youths, women, parents of child
laborers, Indigenous People (IPs), physically/occupationally disabled, urban poor, elderly persons,
landless farmers/fisherfolks and other workers in the informal economy, and displaced wage (local and
overseas) workers, OFW returnees and their dependents, either individually or as groups. Starter KITS
also includes trainings, provisions of materials and equipments, handbooks and consultancies.

NEGOKART

Nego-Kart (Negosyo sa Kariton) is a project for ambulant vendors of legal age on major cities of the
country with a large number of ambulant vendors. The project will assist the said vendors in making
their existing livelihood activities grow into profitable and sustainable business; thus, making their
income level at par with that of the minimum wage earners, at the least. The project will provide them
assistance in a form of vending cart and accessory livelihood tools, production capital or raw materials,
trainings on business management, entrepreneurship, and production skills, and business permits to
allow them to operate in designated areas.
EMPLOYMENT REGULATION SERVICES
Registration and Permits

Contractor and Sub-Contractor (D.O. 18-A)

The key concept of the contracting and sub-contracting arrangements is to secure the employment and
rights of the workers to just and humane conditions of work, security of tenure, self-organization and
collective bargaining as stated in Section 1 of Department Order No. 18-A. Such rules cover all parties of
contracting and subcontracting arrangements where an employer-employee relationship exists.
Examples of parties involve in these arrangements are manpower agencies, janitorial services, and
security and allied agencies. These parties are mainly involved on putting out or farming out with a
contractor the performance or completion of a specific job, work or services within a specified period of
time. They are just limited to these acts and are prohibited from engaging in recruitment and placement
activities, whether for local or overseas employment.

Certificate of Contractor and Sub-contractor Registration under the Department Order no. 18-02 is
subject for renewal under the Department Order 18-A. All registrations must be transacted at Regional
Offices of the Department of Labor and Employment to where it principally operates. A registration of
P25,000 is required upon the approval of their applications. The certificate of registration is effective for
3 years only, unless cancelled after due process. Upon renewal of the said certificate, applicants must
undergo an Orientation on Department Order 18-A to be conducted by DOLE for free.

Alien Employment Permit (AEP)

An Alien Employment Permit (AEP) is a document issued by the Secretary of Labor and Employment
through the DOLE – Regional Director, who has jurisdiction over the intended place of work of the
foreign national, authorizing the foreign national to work in the Philippines. Foreign nationals who are
seeking employment in the country whether they are non-residents or refugees, who are allowed to
practice their profession in the country under reciprocity and other international agreements and
consultancy, are required to apply for an AEP. Basically, AEP is created in order for the foreign nationals
to work in the Philippines but holding only those positions that could not be done by Filipino workers or
professions that are not yet available in the country. This is to ensure the employment of Filipino
workers and to avoid competition against foreign nationals.

Working Child Permit

Working Child Permit is issued to a child 15 years old and below to prevent the child’s exploitation and
discrimination such as payment of minimum wage, hours of work and other terms and conditions
required by law and shall ensure the protection, health, safety, morals and normal development of the
child during the course of his/her employment. Moreover, this is to make certain that the child’s
employment will not involve production materials promoting alcoholic beverages, intoxicating drinks,
tobacco and its by-products or exhibiting violence in any public entertainment or information.

Labor Laws Compliance System (LLCS)

Department Order No. 131-13 or the Rules on Labor Laws Compliance System (LLCS) was formulated to
operationalize the constitutional mandate to protect the interests and welfare of the employees
towards the promotion of social justice and maintenance of industrial peace through the
encouragement of voluntary compliance and enforcement of labor laws.

The LLCS assessment combines both regulatory and developmental approaches, to enable
establishments to comply with all labor laws with the active participation of both employers and
workers at the plant-level, and industry associations and their leaders, through industry tripartite
councils and voluntary codes of good practices on decent work and competitive enterprises. In the
process, we inculcate and foster a culture of voluntary compliance.

The Labor Laws Compliance Office (LLCO), together with employers’ and workers’ representatives, shall
conduct a Joint Assessment of the establishment. If found compliant, the establishment will receive a
certificate of compliance (COC) which is valid for two years, unless there is a complaint which would
warrant the conduct of a Compliance Visit; or, if there is imminent danger, or a fatal accident, trigger the
conduct of Occupational Health and Safety Investigation. If there are gaps or deficiencies, the LLCO will
assist the establishment to comply through corrective actions by providing technical assistance and
educating both the employer and the workers for better conformity with all labor laws and standards,
and once compliance is satisfied, COC will be issued.

Construction Safety and Health Program (CSHP)

Construction Safety and Health Program (CSHP) is one of the important provisions in D.O 13 and JAO-
MOA signed by the Department of Labor and Employment (DOLE), Department of Public Works and
Highways (DPWH), Department of Interior and Local Government (DILG), Department of Trade and
Industry (DTI) and Professional Regulation Commission (PRC). It aims to promote the safety and health
of construction workers and avert the recurrence of construction-related incidents by requiring the
contractors to secure an approved CSHP from the DOLE before an infrastructure project commences.

Incentivizing Compliance Program (ICP)

The Incentivizing Compliance Program (ICP) promotes voluntary compliance by recognizing any
company’s ingenuity to voluntarily comply with labor laws or setting a much higher standard with a
Tripartite Seal of Excellence on their products and in the establishment. ICP also offers assistance to a
non-compliant company by providing training and technical backing in order for it to comply with the
said labor laws. ICP is a nationwide program that is made to mainly augment workers’ voluntary
compliance, enhance workplace productivity, promote decent work and increase the level of Philippine
competitiveness.
LABOR FORCE WELFARE SERVICES
Tripartite Industrial Peace Council (TIPC)

Tripartite Industrial Peace Council (TIPC) is established to serve as a continuing forum for tripartite
advisement and consultation to aid in the streamlining the role of the government, thus empowering
workers and employers organizations , enhancing their respective rights, and thereby, attaining
industrial peace and improved productivity. Its main function is to monitor the implementation and
compliance of all concerned sectors the provisions of all tripartite instruments, conventions,
declarations, codes of conduct and social accords. TIPC is established in national, regional and industrial
wide with representatives from the government, workers and employers. TIPC is also functioned to
review labor laws, economic and social policies, recommendations and proposals, and serve as a
communication channel and a mechanism in undertaking joint programs among the government,
workers and employers toward enhancing labor management relations.

Industry Tripartite Councils (ITCs)

Academic Industry Tripartite Council (AITC)

Academic Industry Tripartite Council (AITC) recognizes the strategic role of the academe in national
development and in advancing the country’s competitiveness in the global market through active
involvement of the industry in developing the human resource. It is represented by school management,
labor and government sectors from the industry in Davao Region.

Banana Industry Tripartite Council (BITC)

Banana Industry Tripartite Council (BITC) is one of the key employment generators in Region XI. It is a
setting for tripartite advisement and session among labor, employer, growers, buyers, exporters and
government sector to discuss concerns and policies to achieve industrial peace and growth in the
banana industry.

Construction Industry Tripartite Council (CITC)

Construction Industry Tripartite Council was created to provide a continuing forum for tripartite
advisement and consultation in aid of streamlining the role of government, empowering workers and
employers’ organizations enhancing their respective rights, sustained industrial peace and improving
productivity. CITC is involved in the process of exchanging information and viewpoints with the purpose
of fostering mutual understanding, and agreement that may result in better industrial relations. The
main objective of this council is to provide every Filipino worker an opportunity to obtain decent and
productive jobs under the conditions of freedom, equity, security and human dignity.

ICT-BPO Industry Tripartite Council (ICT-BPO ITC)

Information and Communications Technology-Business Process Outsourcing (ICT-BPO) is an emerging

industry but economically significant driver and key employment generator in the Philippines.
Meanwhile, Davao City is the fastest growing ICT-BPO hub in Mindanao. It consists of call centers, non-
voice services, and IT outsourcing to knowledge process outsourcing. The creation of the council aims to
protect and promote the interests of the key stakeholders of the industry to sustain its growth.

Maritime Industry Tripartite Council (MITC)

The Maritime Industry Tripartite Council (MITC) is instituted to address specific maritime labor and
employment concerns and sets forth its commitments that balance protection of workers and
concerned stakeholders in order to emulate good practices under the Voluntary Code of Good Practices
on the Decent Work+ Agenda.

Voluntary Code of Good Practices (VCGP)

Voluntary Code of Good Practices (VCGP) on Decent Work is designed to promote and elevate the
concept of social partnership as the framework for sustainable and beneficial labor and management
relations in the industry that ensures job creation, employment preservation, productivity improvement,
employment security, employee welfare and corporate social responsibility. It is also directed towards
providing moral, practical and legal bases for equal employment opportunities for women, youth,
elderly, IPs, and differently-abled persons. It provides set of principles, standards and good practice
guidelines.
DOLE REGION XI ORGANIZATIONAL STRUCTURE