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    NDC Standard Presentation

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    OPSIGO Indonesia
    This document provides an update on the NDC (New Distribution Capability) program in February 2019. It summarizes that NDC is an industry-supported program to modernize how air products are distributed to travel agents, corporations, and travelers. It notes that 66 airlines have certified their ability to use the NDC standard and 66 technology providers have invested in supporting NDC. The value of NDC includes providing a better customer experience, increased revenue opportunities for airlines, and cost savings. Adoption of NDC is seen as beneficial for airlines, travel agents, technology companies, and travelers.

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    NDC Standard Presentation

    Uploaded by

    OPSIGO Indonesia
    236 views18 pages
    This document provides an update on the NDC (New Distribution Capability) program in February 2019. It summarizes that NDC is an industry-supported program to modernize how air products are distributed to travel agents, corporations, and travelers. It notes that 66 airlines have certified their ability to use the NDC standard and 66 technology providers have invested in supporting NDC. The value of NDC includes providing a better customer experience, increased revenue opportunities for airlines, and cost savings. Adoption of NDC is seen as beneficial for airlines, travel agents, technology companies, and travelers.

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    Ndc Standard Presentation

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    This document provides an update on the NDC (New Distribution Capability) program in February 2019. It summarizes that NDC is an industry-supported program to modernize how air products are distributed to travel agents, corporations, and travelers. It notes that 66 airlines have certified their ability to use the NDC standard and 66 technology providers have invested in supporting NDC. The value of NDC includes providing a better customer experience, increased revenue opportunities for airlines, and cost savings. Adoption of NDC is seen as beneficial for airlines, travel agents, technology companies, and travelers.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    236 views18 pages

    NDC Standard Presentation

    Uploaded by

    OPSIGO Indonesia
    This document provides an update on the NDC (New Distribution Capability) program in February 2019. It summarizes that NDC is an industry-supported program to modernize how air products are distributed to travel agents, corporations, and travelers. It notes that 66 airlines have certified their ability to use the NDC standard and 66 technology providers have invested in supporting NDC. The value of NDC includes providing a better customer experience, increased revenue opportunities for airlines, and cost savings. Adoption of NDC is seen as beneficial for airlines, travel agents, technology companies, and travelers.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 18
    At a glance
    Powered by AI
    The key takeaways are that the current airline distribution model has problems for airlines, travel agents and customers. NDC is being developed as a new data standard to modernize airline retailing across different channels.

    The current model does not allow airlines to freely distribute their products across channels without being commoditized. It also makes it difficult for travel agents to access all airline products and provides an inconsistent customer experience depending on where customers search for travel.

    Airlines want revenue opportunities through product differentiation, merchandizing of ancillaries, personalization based on loyalty and preferences, and dynamic offers. They also want cost savings through innovation and competition.

    Together, Let’s Build

    Airline Retailing

    NDC Program Update


    February 2019
    NDC Basics
    What’s the market problem?

    Customer Airlines
    Experience Travel Agents

    • Is not consistent • Can’t easily • Don’t have the freedom


    depending on access many to distribute their
    where they search airline products products across
    for travel and not that are available channels without being
    rich when on the airline commoditized
    shopping through direct websites
    travel agents
    What do airlines want?
    Revenue opportunities
    ▪ Differentiation (product description)
    ▪ Merchandizing (ancilliaries, fare
    families)
    ▪ Personalization (based on loyalty,
    preferences)
    ▪ Dynamic Offers (based on
    personalization and other features)
    Cost savings
    ▪ Innovation & Competition
    The solution is NDC
    • Why NDC?
    – To modernize the way air products are retailed to travel agents,
    corporations and travelers
    • What is NDC?
    – A travel industry-supported program for the development and market
    adoption of a new data transmission standard
    • Who can benefit from NDC?
    – Full service and budget airlines
    – Technology providers and travel agents
    – Corporate buyers and travelers
    Traditional Flight Distribution

    Fares
    via 3rd party

    Schedule Global Travel


    via 3rd party Distribution Agents
    Systems Travelers
    Availability
    Airline (TMC | OTA |
    Independent) (Business |
    Leisure)
    Airline

    e-commerce
    engine
    Airline Retailing in an NDC World

    Content Travel
    Airline NDC Aggregators Agents
    Offer & Travelers
    (GDS | New (TMC | OTA |
    Order
    Entrants) Independent)
    Management
    (Business |
    System
    Leisure)
    Airline
    NDC Content
    Aggregation
    Airline
    Today´s Shop Interface
    Compare airlines mainly on price and schedule

    Source: Expedia January 2019


    Tomorrow´s shop interface
    Enabled by NDC
    Tomorrow´s shop interface
    Enabled by NDC

    Comparison
    shopping capability
    NDC Program Update
    NDC Certified Airlines
    North
    Asia
    Europe
    Air China Hainan Airlines
    Cathay Pacific Airways Hong Kong Airlines
    Americas Aegean Airlines KLM China Airlines Jiangxi Air
    Aer Lingus Lufthansa China Eastern Shandong Airlines
    Aeroflot Norwegian Air China Southern Shenzhen Airlines
    Air Austral Olympic Air Middle- Colorful Guizhou Sichuan Airlines
    Air Canada Air France Onur Air East & EVA Air Xiamen Airlines
    American Airlines APG Airlines S7 Siberia Airlines Africa
    Avianca Airlines Austrian Airlines SunExpress Germany
    Delta Air Lines British Airways SunExpress Turkey
    GOL Emirates
    Brussels Airlines SWISS
    InselAir Etihad Asia
    Condor TAP Air Portugal
    Ethiopian Airlines
    Taca International Airlines CORSAIR Thomas Cook Airlines
    flydubai
    Pacific
    United Airlines Finnair Turkish Airlines
    WestJet FlyEgypt
    Flybe Virgin Atlantic
    Oman Air
    Iberia Vueling Airlines Korean Air
    Qatar Airways
    Iberia Express Qantas Airways
    Rotana Jet
    SilkAir
    Saudi Arabian Airlines
    Singapore Airlines
    T’way Air

    Latest status as of January 2019 – For most up-to-date information check: www.iata.org/ndc-registry
    NDC is “technically ready”
    The Standard is ready for industrialization
    - As plaudited by GDSs and technology providers

    66 NDC Certified airlines


    - Representing 60% of IATA member passengers boarded

    66 NDC Capable technology providers


    - Investing in NDC - Includes GDSs certified as Aggregators
    The Value chain is committed
    Travel Management Global Travel Management
    Advisory Group Executive Council

    . Amazon. Allianz. AstraZeneca. . American Express GBT.


    . Bechtel. Gov’t. of Canada. LEO . ATPI/Direct Travel. BCD Travel.
    . Pharma. Microsoft. Nestle. . Carlson Wagonlit Travel. Clarity.
    . S&P Global. Ingersoll Rand. . Click Travel. CTM. Egencia.
    . UBS. Veritas . FCM Travel Solutions
    – and many more… – and many more…

    14 Working faster, together, to bring NDC to life


    Corporate Buyers
    See Opportunities with …Envision the future of the
    NDC and … TMC
    • Content
    .
    • Cost • The TMC Value
    Proposition in a
    • Control New Distribution
    Landscape
    • Customer
    Experience

    15 Together, Let’s Build Airline Retailing


    Travel Agents
    See NDC as an enabler …have their reference
    and … architecture
    • Better Customer
    Service

    • Increased
    Productivity

    • More
    Competitive

    16 Together, Let’s Build Airline Retailing


    The journey to 2020:
    IATA NDC Leaderboard
    Thank you
    www.iata.org/ndc
    www.iata.org/publications for
    subscription to NDC Hub

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