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    New Conn Manual Consumer

    Uploaded by

    Fecousels1960
    The document provides instructions for applying for a new electricity connection through an online portal. It outlines the steps an applicant must take to submit an application form, make required payments for processing fees and estimates, schedule site inspections and meter installations, and finally review connection details. The portal aims to facilitate the entire connection application and release process online from start to finish with status updates by SMS and email.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    New Conn Manual Consumer

    Uploaded by

    Fecousels1960
    22 views11 pages
    The document provides instructions for applying for a new electricity connection through an online portal. It outlines the steps an applicant must take to submit an application form, make required payments for processing fees and estimates, schedule site inspections and meter installations, and finally review connection details. The portal aims to facilitate the entire connection application and release process online from start to finish with status updates by SMS and email.

    Original Description:

    New Conn Manual Consumer

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    The document provides instructions for applying for a new electricity connection through an online portal. It outlines the steps an applicant must take to submit an application form, make required payments for processing fees and estimates, schedule site inspections and meter installations, and finally review connection details. The portal aims to facilitate the entire connection application and release process online from start to finish with status updates by SMS and email.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    22 views11 pages

    New Conn Manual Consumer

    Uploaded by

    Fecousels1960
    The document provides instructions for applying for a new electricity connection through an online portal. It outlines the steps an applicant must take to submit an application form, make required payments for processing fees and estimates, schedule site inspections and meter installations, and finally review connection details. The portal aims to facilitate the entire connection application and release process online from start to finish with status updates by SMS and email.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 11

    New Connection Portal User Manual

    (For consumers and CSC)

    Introduction- The portal for applying new electricity connection is available on UPPCL
    website. Though this portal an applicant can apply for new connection as well as track her
    application knowing at which stage the application is pending. The portal facilitates with all
    the facility e.g. for the online processing fee payment, application fee payment, dates
    selection for site inspection and meter installation etc so that applicant can ultimately
    process all the steps in online mode from filling the application form till release of
    connection. At all major steps of application, the applicant shall be intimated through
    SMS/email id provided by her.

    Contents
    Process: Application Form Submission .................................................................................................. 2
    Process: Estimate Payment .................................................................................................................... 6
    Process: Work Completion Intimation .................................................................................................. 8
    Process: Review of applicant relevant information ............................................................................ 10

    1
    Process: Application Form Submission

    Step1: Kindly browse through the UPPCL website http://upenergy.in/uppcl and click on below
    highlighted URL (“Apply New Connection” in Consumer Corner)

    Step 2: On the following screen kindly “New Registration” button to register to this portal.

    2
    Step 3: Kindly fill the required details and register. Subsequent to this user id along with system
    generated password will be sent to the registered email id and mobile number for logging.

    Step 4: After login kindly fill the required information along with photograph for applying for new
    connection.

    3
    Step 5: Kindly upload the requested documents and submit the application form.

    Step 6: Upon successful application form submission you will be prompted with below screen. Kindly
    press “Click Here” button to proceed with appoint scheduling and processing fee payment, after
    which your application will be submitted.

    4
    Step 7: Here three suitable appointment dates have to be provided by applicant among the seven
    dates provided for site visit by DISCOM official subsequent to which payment of processing has to be
    done through “Proceed To Pay” button.

    Step 8: After making payment of processing fees following screen will appear. Kindly press “Proceed
    to Next” button to finally submit the application.

    5
    Step 9: Subsequent to step 8 following screen will appear.

    Step 10: When the date is finalized by department for site inspection, it shall be reflected in the
    portal as well as to the applicant mobile number through SMS.

    Process: Estimate Payment

    Step 1: Once intimation of estimate preparation is received kindly login to the new connection
    portal. Following screen will appear. Kindly press “Proceed To Next” button.

    6
    Step 2: Here estimate particulars will be displayed. Accordingly kindly proceed with “Proceed to Pay”
    button.

    Step 3: In case payment is made through cheque/DD/ (any other offline channel) then following
    screen will appear. In the case concerned DISCOM division will first confirm the receipt of payment.
    Kindly check after 1 or 2 working days for the payment receipt confirmation.

    7
    Step 4: Following screen will appear upon successful receipt of payment, either online or offline.
    Kindly press “Proceed to Next Step” to proceed to the next stage.

    Process: Work Completion Intimation

    Step 1: Subsequent to estimate payment following screen will appear for intimating DISCOM about
    readiness of meter installation site.

    8
    Step 2: Once the site is marked ready for meter installation, suitable appointment dates have to be
    provided for meter installation as per applicant’s convenience.

    Step 3: Once appointment dates are submitted following screen will appear. Here kindly press “Click
    Here” button to proceed.

    9
    Process: Review of applicant relevant information

    Step 1: After the meter instalment in the premises, kindly review the installed meter particulars and
    confirm by pressing “Proceed To Next” button.

    Step 2: Kindly review the other connection related details and confirm by pressing “Confirm” button.

    10
    After the overall processing of application, applicant shall be intimated with Account id through SMS
    as well as in the portal.

    11

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