BSBWHS501 Learner Book V4 130217
BSBWHS501 Learner Book V4 130217
BSBWHS501 Learner Book V4 130217
Learner Book
3. Establish and maintain procedures for effectively identifying hazards, and assessing
and controlling risks.........................................................................................................17
It is a tool that enables a mine operator to follow a process that will assist them in
systematically achieving and maintaining the required level of health and safety.
A WHSMS also allows the mine operator to demonstrate the management of health and
safety on site:
Purpose of WHSMS
Procedures – are step by step instructions on how to meet safety rules - it could
also be a work method statement (WMS)
Goals
This policy:
shows the commitment of (your business name)’s management and
workers to health and safety
aims to remove or reduce the risks to the health, safety and welfare of all
workers, contractors and visitors, and anyone else who may be affected by
our business operations
Aims to ensure all work activities are done safely.
As a manager giving the information to the staff so it is easy to understand and use.
(a) The nature of the work carried out by the worker, and
WHS legislation
A key source of WHS information for organizations is the health and safety legislation.
Supporting this legislation are Codes of practice and standards and while these provide
important guidance, they were not part of the law.
Work Health and Safety Act provides an overview of the WHS Act. It is designed to help
people generally understand their health and safety duties, rights and responsibilities at
work. It is not intended to be read in place of the WHS Act.
Work Health and Safety Regulations provides an overview of the structure of the WHS
Regulation. Cross references to relevant additional regulations are provided, as are
references to provisions of the WHS Act.
Duty of care
Employees (workers) and employers (bosses) both have WHS rights and
responsibilities.
MANAGERS and SUPERVISORS have a duty of care to ensure that their staffs are
working in a safe and healthy work environment
EMPLOYEES have a duty of care to take care of their own safety and that of others
who may be affected by their behavior or actions.
Employees responsibilities
1. Work safely to protect them self and others from injury and follow all WHS
instructions, for example:
..2. Report any WHS issues, including hazards, injuries, illnesses and near misses.
Employer responsibilities
Resources
Different demands within organizations and the various external environments in which
organizations have to operate, the WHS system of each is likely to be very different.
Despite their differences they all need to resource their WHS systems using technical,
human and financial resources in order to be effective. WHS activities must be
adequately resourced to ensure OHS goals, and thus organizational goals, are met.
Technical Resources are those resources required to ensure that work can be
undertaken effectively. This may include hardware like machinery and computers
Human Resources are the required number of people available to undertake a task. It
also includes the skills required to complete tasks effectively. It is important to ensure
staffs are adequately trained in order to minimize accidents; that we have adequate
numbers of staff so that work processes are safe to use; include the use of experts
when dealing with situations out of your area of expertise and that all new staff receives
induction training.
Material Resources are those physical resources needed as part of the operations of
an organization. Resources are required to keep people safe and healthy in the work
environment. For example, do you have appropriate chairs for staff sitting at computers
all day? Are the work spaces large enough? Are there enough toilets for the number of
staff employed? To ensure we meet these requirements a budget should be allocated to
WHS to ensure we have sufficient and appropriate resources so that our workers can
conduct their tasks in a safe and healthy way.
A. The Employer
B. The Employee
A. Hazards
B. Injuries,
C. Hazards, injuries, illnesses
It is a specific obligation for all duty holders to consult, cooperate and coordinate their
activities with other WHS duty holders in the workplace.
WHS Consultation
Using the knowledge and experience of everyone helps to achieve safer and
healthier workplaces as well as better decision making.
Consultation required
When changes are proposed that may affect the health or safety of workers.
These include changes to work practices or systems.
When making decisions about procedures for
Effective consultation will engage all persons in the workplace and can be utilized to
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Document Owner: Skills Department Head
It is important to work with workers and their representatives to set up and maintain
participation arrangements. It is a process that involves sharing information with many
different stakeholders like employers, workers, unions, employer representatives, the
government, customers, visitors and Work cover.
Benefits of consultation
If the workers are represented by a Health and Safety Representative (HSR), then that
representative must be involved in the consultation.
.
A “work group” is a group of workers with similar WHS concerns and work conditions. A
work group may cover multiple locations but include similar job activities or a work
group may cover a range of job types in a single location. In establishing work groups
the following should be considered;
The hours and patterns of work, such as part-time, shift work, or seasonal work,
The number and grouping of workers,
The geographical location of the work including any remote or isolated workers,
The different types of work performed and levels of responsibility
The nature of the hazards and risks associated with the different types of work
The interaction of worker with workers from other PCBUs, such as contractors or
labor-hire workers
Workers can be represented in the negotiation and determination of a workgroup
by their union
Once work groups are determined then each work group can determine the best
method for WHS consultation.
Where workers are represented by a HSR, the consultation must include that HSR.
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HSCs consist or a group of workers and managers who meet to develop and review
WHS policies and procedures for a work group. A HSC is created at the request of a
HSR or where 5 or more members of the work group request it. If there is a HSR for the
work group, the HSR may choose to be a member of the HSC.
The Work Health and Safety places a duty on all persons conducting a business or
undertaking to make reasonable efforts to achieve a timely resolution of work health and
safety issues
The issue resolution procedure can be commenced by any involved party telling each of
the other parties that there is an issue to be resolved and the nature and scope of the
issue.
Once parties have been advised there is an issue they must meet or communicate with
each other to attempt to resolve the issue.
While undertaking the issues resolution process, the parties must have regard to all
relevant matters including:
the degree and immediacy of risk to workers or other persons affected by the
issue
the number and location of workers and other persons affected by the issue
the measures (both temporary and permanent) that must be implemented to
resolve the issue
Who will be responsible for implementing the resolution measures?
Outcomes of participation
Issue referred to VC or VC nominee to consider and respond in a timely matter
Outcomes of consultation between workers and the PCBU in regard to WHS issues
need to be communicated tonoteveryone.
Issue resolved Particularly the outcome of WHS Committee
meetings should be shared to all work group members so they are aware of the
deliberationsAnundertaken and
Investigation by Work Safethe actions
ACT (Work Cover) recommended.
Inspector is
requested
At the end of any consultation organizations need to ensure accurate information
regarding WHS issues are promptly accessible or circulated to all workers. This
information should
Workinform them
Safe ACT (Work ofInspector
Cover) outcomesAttends of participation and consultation.
Workplace
Minutes of the meeting including actions that have been recommended to management
can be posted on notice boards. In many organizations minutes are circulated by email
and uploaded onto the organization’s intranet or share drives.
Some organizations have Tool box talks and run mini WHS sessions discussing
important issues related to WHS and to their workplace environment.
Management will also post the minutes and their responses as well as details of a
program of action where they are committed to resourcing the outcomes of the
consultative process.
For those people who may not be involved in the formal consultative process there
should be a means of pursuing an issue through the members of the committee. It is
important to educate each work group member as to who their representative is and
how best they might make known their concerns so they can be presented to the
committee for discussion.
2. Employers can use any form of WHS consultation method they choose
A. YES
B. No
3. A group of workers and managers who meet to develop and review WHS
policies and procedures for a work group
A. HSR
B. HSC
C. WHS
Defines a hazard as ‘anything (including work practices or procedures) that has the
potential to harm the health or safety of a person’
The best way of maintaining a healthy and safe workplace is to ensure the workplace
has a risk management system. Risk management is the cornerstone of legislation and
good practice relating to health and safety.
Risk management
Risk management is introduced to control workplace hazards and so reduce the risk of
an injury or illness occurring. Employers need to develop a risk management policy so
risks in the workplace can be controlled or eliminated.
Risk management can be applied to all levels of an organization, in both the strategic
and operational contexts, to specific projects, decisions and recognized risk areas.
Risk is defined as 'the chance of something happening that will have an impact on
objectives'. It is, therefore, important to understand what the objectives of the University,
Faculty, work unit or your position, are, prior to attempting to analyze the risks.
The process for managing risk can be broken down into the following parts:
All risks need to take into account the organization’s own objectives and capabilities as
well as factors external to your organization such as a changing legal environment,
moving social standards, etc.
Establishing the context that you are investigating you should be able to detail your
organization’s objectives, and work out who will have an impact on or be affected by
your risk management process. This information can be used to priorities the order.
What relationships does the organization have and how important are these?
What laws, regulations, rules or standards apply to your organization?
What are the aims and objectives of the organization?
Who is involved with the organization - internally and externally?
What are your organization’s capabilities?
What are you currently doing to manage risk, either formally or informally?
Have you established some criteria for your organization that defines what level
of risk is acceptable?
Identifying risks
Identifying risks requires a broad approach. This part of the process (like all others)
needs to be inclusive and should involve management, staff, members, volunteers and
other stakeholders.
Risk cannot be managed so recognizing where, when, why and how risks may occur in
your business is important. Risks are often grouped as:
financial risks
physical risks
legal (compliance) risks and
business risks
From a WHS perspective, risks can impact on all the above areas. If your organization
does not comply with WHS legislation you may be fined and thus increase financial risk,
Analyzing risks
Need to ascertain the chance of risks occurring and the consequences if they do. For
example, if the chairs used within an organization are of poor ergonomic design this can
impact on people’s posture. This results in increase back injuries.
Risk evaluation
Risks identified their drivers or root causes and their susceptibility to measurement,
management decides on the appropriate risk response. There are four categories of risk
responses – avoid, accept, reduce and share. These responses may be applied to
groups of related risks consisting of natural families of risks sharing fundamental
characteristics (e.g., common drivers, positive or negative correlations, etc.) consistent
with a portfolio view.
Risk treatment
Having evaluated the risks need to treat those risks that are not at a tolerable level. To
ensure you have the resources (financial, know-how, staffing) make the most of the
possible gains and minimize the prospective losses. Again in relation to the chairs
above, the cost benefit of replacing the poor chairs is likely to outweigh the cost of sick
days, insurance claims and poor employee morale.
Managing risks
Risk management is defined as the ‘coordinated activities (that) direct and control an
organization with regard to risk’
The standard goes on to discuss the principles that should be followed to ensure risk
management is effective. These include that:
Hazard identification
There are a number of ways hazards can be identified in the workplace. These include:
workplace inspections
consultation between employees and employers
monitoring injury and illness records
health and environment monitoring
recording complaints
observation
Risk is the probability that harm might come to a person. It is a measure of how likely an
injury or illness is when a hazard exists.
Risk assessment is the process used to determine the likelihood that people may be
exposed to injury, illness or disease in the workplace arising from any situation identified
during the hazard identification process.
Every workplace will have some level of hazard and risk. Maintaining a safe and healthy
workplace involves eliminating the hazard or reducing the risk.
Accidents, injuries and illness in the workplace can cause personal suffering, loss of
income, loss of property and loss of productivity.
The terms hazard and risk are often used interchangeably, but they are two different things.
Hazard Any object or situation with the potential to cause injury or illness, damage
property or disrupt productivity
Types of hazard
Some items are hazardous by nature, while others only become hazardous if used
inappropriately or carelessly. Often, accidents don’t just happen – they are a result of
workers neglecting or ignoring hazardous situations.
Chemical hazards
Chemicals can affect the skin by contact or the body either through the digestive system
or through the lungs if air is contaminated with chemicals, vapor, mist or dust. There can
be an acute (immediate) effect, or a chronic (medium to long-term) effect from the
accumulation of chemicals or substances in or on the body.
Noise hazards
Excessive noise can disrupt concentration, interfere with communication, and result in
loss of hearing. High impact noises are particularly damaging. Noise can also mask out
signals, affecting communication or danger warnings.
Radiation hazards
Equipment such as radioactive gauging devices or the radioactive trace element used in
analytical chemistry produce Ionizing radiation. Non-ionizing radiation covers infrared
radiation (heat-producing processes), lasers, ultraviolet radiation (welding, sunlight),
and microwaves (high-frequency welders, freeze drying).
Electrical hazards
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Lighting hazards
Inadequate lighting levels are a potential safety hazard. A common problem area is the
reaction time needed for the eyes to adjust from a brightly lit to a darker environment —
such as a forklift driver coming indoors from bright sunlight. Temporary lighting is often
inadequate.
Vibration hazards
This includes whole-body vibration — for example, truck drivers, people standing on
vibrating platforms, and operators of mobile equipment — and also more localised
vibration effects from such equipment as hand tools, chainsaws, and pneumatic
hammers.
Temperature hazards
Extremes of cold or heat can cause problems such as tiredness, vulnerability to infections or
reduced capacity to work.
Biological hazards
These include insects, bacteria, fungi, plants, worms, animals and viruses. For example, poultry
workers exposed to bird feathers and droppings to which they are allergic can contract a
medical condition. Brucellosis is a well known problem in New Zealand associated with people
handling meat and meat products infected with rubella. Hepatitis and the AIDS virus are other
biological hazards.
Ergonomic hazards
Ergonomics (the ‘fit’ between people and their work) covers risk of injury from manual
handling procedures, incorrectly designed desks or workstations, audio and visual
alarms, and color coding control mechanisms.
Physical hazards
Other hazards
Include stress, fatigue, the effects of shift work, and even assaults from other people.
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A risk analysis matrix can be used to assess the hazards in your workplace; the hazards
can be prioritized using the risk matrix below.
1. How severely
could it hurt
someone? 2. How likely is it to be that bad?
OR
!! Medical
attention and
several
2 3 4 5
days off
work
! First aid
needed 3 4 5 6
Risk control
Controlling risks involves eliminating the risk so far as is reasonably practicable. If this is
not able to be done, the risk must be minimized so far as is reasonably practicable. The
most effective way is to do this is to select control measures in accordance with the
hierarchy of controls. It is likely that a combination of control measures need to be used.
The hierarchy of controls is as follows:
Risk controls for principal mining hazards must be documented in the WHSMS in the
form of a 'principal mining hazard management plan'. In assessing risk and selecting
controls to implement, the reasons for adopting or rejecting those controls must also be
documented.
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Hierarchy of controls
Where possible, the ideas listed below should be used because they are less likely to
be affected by human failure and because they are less disruptive and uncomfortable
for people working in the area. Whichever method is used, the effectiveness of the
control measure used should be monitored regularly
Design. Try to ensure that hazards are 'designed out' when new materials,
equipment and work systems are being planned for the workplace.
Remove the hazard or Substitute less hazardous materials, equipment or
substances.
Adopt a safer process. Alterations to tools, equipment or work systems can
often make them much safer.
Enclose or isolate the hazard through the use of guards or remote handling
techniques.
Provide effective ventilation through local or general exhaust ventilation
system
Administrative Control
job rotation to reduce exposure or boredom, or timing the job so that fewer
workers are exposed
routine maintenance and housekeeping procedures
Training on hazards and correct work procedures.
Workers must be trained about the dangers of specific hazards, as well as having
knowledge of procedures if there is an emergency. For example workers should know
about emergency fire procedures.
However there are conditions under which the legislation demands that controls must
be reviewed. They must be reviewed:
To check that new controls are effective it is usual to use the hazard identification
methods discussed earlier. Whenever a control needs to be changed it should be
looked at as an opportunity to continuously improve the WHSMS.
All workers are responsible for reporting health and safety matters to their immediate
superiors and this includes inadequacies in the control measures. This reporting can be
verbal or written into a book of some description with a designated person appointed to
remedy the problem.
Management must commit itself to doing something about the problem and it does this
in writing via its OH&S Policy document. It also makes good management sense to act
promptly on something that you have committed yourself to.
One way of continually assessing controls put in place is by using quality circles. These
involve high levels of communication between employees and management. First used
by the Japanese, they introduced the idea that work should stop at the same time each
week and the week’s work is discussed in a meeting.
Who to report these to, how to fix them, who is responsible for reporting and the like,
should all be written down as part of the WHSMS.
WHS advice
Where there maybe inefficiency or ineffectiveness in the WHS processes it will often be
necessary to seek help from experts in improving the process. Such experts may be in
house or they may be external to the organization.
There are WHS experts that can be sourced from within the organization where as
others will be manufactures or suppliers of a product or equipment that will advise on a
better approaches that may be taken to maintain a safer working environment.
It is better to be safe than sorry – if your organization is out of its comfort zone in terms
of knowledge and understanding then it is better to get in an expert.
4. The potential biological hazards that arise from reprocessing endoscopes are
controlled by
Employed an experienced and skilled worker or someone starting out in their career the
PCBU is obliged to provide adequate training and skill development to ensure that the
worker undertakes tasks as safely as possible and complies with the policies and
procedures within the organization. See information on legislative requirements for
WHS training.
Induction Training
Ongoing training
Continuing training and skill development is also required. Ongoing training needs may
be identified through performance appraisals, risk assessments and incident
investigations as well as consultation with staff regarding their specific training needs.
The need for ongoing training may also be identified due to changes in legislative
requirements or introduction of new plant, substances or work processes.
WHS Recordkeeping
Keep all your written health and safety records organized and available for reference
Employers are required to keep health and safety records and statistics on file.
Examples of documentation include training activities, first aid treatments, and incident
investigations. Written records and statistics can help:
identify trends for unsafe conditions or work practices so you can take steps to
correct these potential hazards
provide material for education and training
Provide documentation in case a Work Safe ACT officer requests it or if an
incident occurs and you need to prove that you did all you could reasonably do to
prevent it.
You must keep records of consultation on safety matters with your workers
Health and safety program reviews can help you track the progress of your
program.
Worker orientation records can help ensure that workers are getting the
education and training they need.
Inspection reports can provide historical information about hazards your business
has encountered and how you have dealt with them.
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When accidents and incidents occur they could be due to failures in one or more areas
of a WHS Management System. When analyzing records it is important to examine all
areas for contributing factors. There are five key areas to investigate when the system
fails:
Environment
Equipment
Work practices
Materials
People
Equipment - As the statistics stated earlier in this guide, the tools and equipment used
by employees for their day-to-day work tasks can have a major impact on health and
safety. Equipment might be ergonomically unsound, the controls might be poorly
designed, they might not do the job effectively or efficiently, or they might be inadequate
or unreliable, noisy, unsafe or wrong for the job.
People - Individuals can contribute to the cause of accidents by doing something the
wrong way, taking shortcuts, or failing to do something. Their behavior can be attributed
in part to the training they receive (e.g. task instructions, motivation, adequate
supervision, use of correct and adequate plant and equipment and production
pressures).
These concepts are clearly reflected in a WHS system called a Workplace Health and
Safety Management System (WHSMS). By establishing a formal WHSMS that is
integrated into the overall management systems of the organization, it allows us to
1. Commitment
2. Planning
3. Implementation
Commitment
Include company directors and senior management, and they have a high level of
obligation to keep the workplace safe. People not defined as officers include managers
and supervisors as they generally are not involved in key decision making with respect
to WHS.
Officers must ensure they have arrangements in place that make the PCBU compliant
with legislation. While an officer’s obligation is legislated, in order for the WHSMS to be
effective and to ensure positive WHS outcomes, the senior management of the
organization has to show commitment and display leadership. It is critical that this show
of commitment and leadership is displayed for all to see as these officers will be role
models for the type of behavior expected within the organization.
Planning
The overall approach taken by SCU to the identification, assessment and control of
health and safety hazards and their associated risks is described in the 'WHS Risk
Management Procedures' available online from the SCU Policy Library.
The Workplace Health and Safety team has identified the health and safety legal
requirements applicable to the University e.g. legislation, Codes of Practice and
Australian Standards, and maintains a library for access by all staff. The Workplace
Health and Safety team also maintains the Online Chemical Inventory Database (OCID)
and Chemwatch for access to Material Safety Data Sheets (MSDS). The health and
safety legal and other requirements are kept up to date by regular review of the
legislation e.g. WorkCover NSW website and participation in workshops, forums and
programs run by the relevant state or territory authority e.g. WorkCover NSW.
Health and safety objectives and targets for the University are laid out in the WHS Plan
2013-2016. The Executive have accepted and implemented recommendations from the
OHS Management System Audit 2009/2010 that: "health and safety objectives and
targets will be included in the operational planning for all work units on an annual basis".
The WHS Plan provides the basis for individual work units, in their health and safety
plans, to set local objectives and targets. As previously stated all work units now include
health and safety in their operational plans.
Implementation
Resources
SCU has identified and allocated financial and physical resources to enable the
effective implementation of the Workplace Health and Safety Management System
(WHSMS). These resources are provided for in the provision of the budget allocation to
the Workplace Health and Safety team and the overall budget of the individual work
units.
The Work Health and Safety Policy clearly defines, documents and communicates the
responsibilities and accountabilities of the Vice Chancellor, members of Executive,
Heads of Work Units, Managers and Supervisors, Employees and Contractors and
Subcontractors.
The Manager, Workplace Health and Safety has responsibility and authority for ensuring
that the WHSMS requirements are established, implemented and maintained in
accordance with AS/NZS 4801:2001 Occupational health and safety management
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Consultation
The University ensures that there is a sharing of relevant information about health,
safety and welfare with employees; that the employees are given the opportunity to
express their views and contribute in a timely fashion to the resolution of health, safety
and welfare issues in the workplace; and the views of employees are valued and taken
into account.
Communication
SCU's WHS Policy, health and safety documentation and other relevant health, safety
and welfare information is communicated to staff, students, contractors and visitors
through the following media:
Reporting
SCU measures and reports its health and safety performance on a regular basis via:
Documentation
All central WHSMS documentation is recorded using standard templates and document
control processes. System documents are maintained on the Workplace Health and
Safety website. Changes to documentation are notified by email to the University
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SCU has a comprehensive program for the monitoring and measurement of key aspects
of its operations and activities. This includes testing and monitoring requirements for
aspects of the operation of buildings, equipment/machinery and apparatus, essential
services, waste disposal, activities involving chemicals, radioactive substance/sources
and apparatus covered under WHS and other relevant legislation. Health surveillance is
carried out on a needs basis where possible exposure to a hazard may occur e.g. noise,
insufficient lighting, and low/high humidity.
SCU's 'WHS Risk Management Procedures' details the procedures for reporting
incidents, accidents and hazards. The Incident, Accident and Hazard form is available
on the Workplace Health and Safety website. Records of incidents, accidents and
reported hazards are maintained by the Workplace Health and Safety team and used
for analysis and reported to University Executive three times a year, and included in
annual reports to University Executive and Council. The data is also used to identify
areas requiring action during the annual planning process. Preventative action is
reviewed by the Workplace Health and Safety team to ensure completion and
effectiveness.
Workplace inspections
Periodic inspections of all workplaces are undertaken. Once the inspection is completed
by the Safety Support Officer, recording sheets are forwarded to the head of the work
unit to implement corrective action and follow up.
Health and safety records are maintained in accordance with University records
management procedures. Legislative requirements include maintaining all Incident,
Accident and Hazard Reports and the confidential storage of Workers Compensation
files. Examples of records maintained by Workplace Health and Safety include:
induction and training; inspection and test reports; and chemical inventory database.
Senior management need to conduct a ‘big picture’ review of the WHSMS and should
do this every 1 to 3 years to evaluate whether the current WHSMS is effective and still
appropriate to the organizations needs. PCBU’s don’t operate in a vacuum and so it is
essential to keep up with changes; these may be changes to work systems, legislation,
technology, organisational structure, chemicals, machinery and plant.
This review needs to identify any emerging risks or activities that may change the
PCBU’s risk profile and affect the safety of its workers. The concept of continuous
improvement is once again a driving factor here. When putting a WHSMS into place,
officers may feel they have done due diligence and have nothing more to do. This is not
the case as the existence of a WHSMS on its own does not automatically means
improved performance.
Other factors work together with a successful WHSMS to deliver results. These include:
• Ensuring plans remain relevant to the organisations business and are practical
All organizations must continually seek ways to improve organizational safety to reduce
the risk of worker injury and illness.
Plan – identify and analyze the problem, set clear goals and communicate the plan
Act – where things are not working, go back to planning stage and change things.
Where things are working, can they be done better?
We have seen throughout this unit that officers of corporations have a specific duty of
care to exercise due diligence to ensure the PCBU meets its WHS obligations. The
detail of the due diligence commitment was detailed under the discussion on WHSMS
earlier in this section when Section 27 of the Act was covered. The duties of officers
The PCBU and its officers can ensure compliance by developing an effective WHSMS
that is integrated into the organizations daily activities. Ongoing evaluation of the
system and its suitability in meeting the PCBU’s WHS needs allows officers to show due
diligence. Some of the questions PCBU officers should be asking themselves are:
A. Commitment, Implementation
B. Measurement and evaluation
D. All Above
2. WHS meeting records can help monitor how promptly and how well “action
items” have been carried out.
A. Weekly meeting
B. Monthly meeting
C. Yearly meeting
A. True
B. False