SOP

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SOP : Kitchen / F & B Production

Department : All Kitchen Staff (The Bro’z café)


Operation time : 11.00 am – 8 pm (Monday to Sunday)

Purpose of this SOP:


Establish standard operating policies to maintain and safeguard
the cleanliness of materials, equipment, and general areas of the
cafe and to serve the meal requirements of all cafe staff.
Opening
1. Open The roller shutter carefully. Pull the band slowly and
steadily to avoid a noise. When it is nearly at the top slow down
even more to avoid the bang when it reaches the end.
2. Clothing and shoes code
a. Work in clean, wrinkle-free work attire.
b. Wear loose fitting navy, black or khaki pants (cover the
ankle).
c. Wear the aprons provided by the supervisor (must be clean
and have a neat appearance to be considered acceptable).
d. Wear a scarfs or cap to cover your head (scarfs: girl and
cap: Boy)
e. No open toe shoes (like no flip flop or sandals)
3. Cleaning progress
a. Compulsory to Open the window and the fans.
b. Clean and wipe all the equipment, tables, floor and chairs
on the cafe. Always control the cleanliness of the area by
using antibacterial cleaning liquid that already provided.
c. Take all the dirty equipment and wash them properly to
avoid scratch. Please make sure all equipment (coffee
maker, heavy duty blender, normal blender and chiller) in
a good condition and clean. Please ensure that everything
in appropriate.
d. Recheck, always coordinate and communicate with each
other.
e. Switch on the light and air cooler. Please switch off after
used it. (Air cooler: Refill water and recheck everyday)
4. Customer Services Part
a.
5. Compulsory task
a. Fin ground espresso powder starch
i. Boil 4 scoop fin ground espresso powder starch with
4 (refer chiller machine) water.
ii. Put boiled espresso powder starch into container.
iii. Repeat step i and ii (2 times)
iv. Cover and put in into the chiller.
v. Make store requisition if the stock is thinning
b. Tea powder
i. Boil 4 scoop tea powder starch with 4 (refer chiller
machine) water.
ii. Cover and put in to the chiller.
iii. Make store requisition if the stock is thinning
c. All flavour powder (vanilla, strawberry, mango, green tea
latte, chocolate. Milk tea, latte and cappuccino).
i. Blend 2 cup powder 2 scoop water (16 oz for 8 cup)
ii. Blend using normal blender until smooth and gently.
iii. After blend, put it into container, cover and save it
in the chiller.
d. Ice cube storage.
i. Refill it 2 times a day (11 am and 4 pm)
ii. Clean the storage and handle with care.
iii. Make sure sugar syrup boba stock is all well prepared
(remind your supervisor- 2 days before)
iv. Check all cups is enough ( if not, remind your
supervisor).

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