Clinical Establishment Act Standards for Clinic / Polyclinic with Diagnostic Support

Services
CEA /Clinic- 011

Standard No.CEA/Clinic- 011

Page 1
Clinical Establishment Act Standards for Clinic / Polyclinic with Diagnostic Support
Services
CEA /Clinic- 011

Clinical Establishment
Act Standard for
Clinic / Polyclinic with
Diagnostic Support Services

Standard No.CEA/Clinic- 011

Page 2
Clinical Establishment Act Standards for Clinic / Polyclinic with Diagnostic Support
Services
CEA /Clinic- 011

Introduction
In 2010 Clinical Establishments (Registration and Regulation) Act, 2010 has been
enacted by the Central Government to provide for registration and regulation of all clinical
establishments in the country with a view to prescribe the minimum standards of facilities
and services provided by them.

The Ministry has notified the “National Council for Clinical Establishments” and ‘The Clinical
Establishments (Central Government) Rules, 2012” under this Act vide Gazette. This Act is
applicable to all kinds of clinical establishments from the public and private sectors, of all
recognized systems of medicine including single doctor clinics. The only exception will be
establishments run by the Armed forces.

Page 3
Clinical Establishment Act Standards for Clinic / Polyclinic with Diagnostic Support
Services
CEA /Clinic- 011

Table of Contents

Sr. No. Particulars Page No.

1. Definition
2. Scope (as applicable)
3. Infrastructure

4. Furniture & Fixture

5. Human Resource

6. Equipment/Instruments/Drugs

7. Support Service
8. Legal/Statutory Requirements

9. Record Maintenance and Reporting

10. Process

11. Annexure -1
12. Annexure -2
13. Annexure -3
14. Annexure -4
15. Annexure -5
16. Annexure -6
17. Annexure -7
18. Glossary

Page 4
Clinical Establishment Act Standards for Clinic / Polyclinic with Diagnostic Support
Services
CEA /Clinic- 011

Clinic/ Polyclinic with Diagnostic Support Services

1. Definition

1.1 A clinic with support services may be defined as a healthcare facility providing
examination, consultation, prescription to outpatients by a single / general
practitioner/ specialist doctor /super-specialist doctor. In addition also have
the support services like pharmacy, injections, family planning facility,
dressing room, sample collection facility, basic laboratory, X- ray, USG with or
without color Doppler, ECG or any other.

1.2 A polyclinic with observation/short stay may be defined as a healthcare facility

providing consultation to outpatients by more than one doctor/ general
practitioner/ specialist doctor /super-specialist doctor. In addition also have
the support services like pharmacy, injections, family planning facility,
dressing room, sample collection facility, basic laboratory, X- ray, USG with or
without colour Doppler, ECG or any other.

2. Scope (as applicable)

2.1 These set of common minimum standards framed are applicable to a single
practitioner/more than one doctor clinic manned by a General physician/
specialist doctor/super specialist or a group of doctors who are providing
patient care services like dispensing of medicines, injection and dressing. with
observation/short stay facility. In addition also have the support services like
pharmacy, injections, family planning facility, dressing room, sample collection
facility, basic laboratory, X- ray, USG with or without colour Doppler, ECG or
any other.

2.2 To provide examination, consultation, prescription to outpatients by a single

doctor/ general physician / specialist doctors /super-specialist doctor or group
of doctors who are providing patient care services like dispensing of
medicines, injection and dressing with observation/short stay facility.

2.3 To deliver primary service in health education and health promotion;

2.4 To deliver health care services of rehabilitative nature.

2.5 Any or more than one of the following are included:

a) Gen Physician
b) Cardiology

Page 5
Clinical Establishment Act Standards for Clinic / Polyclinic with Diagnostic Support
Services
CEA /Clinic- 011

c) Cardiothoracic surgery
d) Dermatology
e) ENT
f) Endocrinology
g) Gastroenterology
h) Internal Medicine
i) Gen Surgery
j) GI –Surgery
k) Gynecology& Obstetrics
l) Medical/Surgical Oncology
m) Nephrology
n) Neurosurgery
o) Neurology
p) Ophthalmology
q) Orthopedics
r) Pediatrics/pediatric surgery
s) Psychiatry
t) Rheumatology
u) Thoracic surgery
v) Tuberculosis and Respiratory Disease
w) Urology

3. Infrastructure

3.1 The physical facility shall be developed and maintained to provide safe and
secure environment for patients, their families, staff and visitors. It shall be
situated in a place having clean surroundings and shall comply with municipal
byelaws in force from time to time.

3.2 The minimum space requirement for carrying out the basic functions of the
facility shall be as per Annexure 1.

3.3 The areashall be well illuminated, ventilated and clean with adequate water
supply.

3.4 The clinic shall have a prominent board/signage displaying the name of the
clinic in local language at the gate or on the building of the clinic.

3.5 The following other signage shall be well displayed in the language
understood by the local public in the area:

a) Name of the doctors with registration number.

Page 6
Clinical Establishment Act Standards for Clinic / Polyclinic with Diagnostic Support
Services
CEA /Clinic- 011

b) Fee structure of the various doctors/ specialist

c) Timings of the clinics (For ex – from 8am -2pm)
d) Services provided within the Facility

4. Furniture & Fixtures

4.1 Furniture and fixtures shall be available in accordance with the activities and
workload of the Clinic/Polyclinic.

4.2 The furniture and fixtures shall be functional all the time. For indicative list of
items refer to Annexure 2. (this list is indicative and not exhaustive).

5. Human Resource

5.1 The general practitioner/ specialist doctor /super-specialist doctors as per the
scope of the clinic/polyclinic shall be registered with State/Central Medical
Council of India

5.2 The services provided by the medical professionals shall be in consonance

with their qualification, training, registration.

5.3 In a polyclinic minimum one support staff must be available to meet the care
treatment and service needs of the patient. However number may depend
upon the workload and scope of the service being provided by the clinical
establishment.

6. Equipment/instruments/drugs

6.1 The clinic/polyclinic shall have essential equipments as per Annexure3,

emergency equipment Annexure4 and other equipments as per the scope of
service being practiced as per Annexure 5.

6.2 Adequate space for storage of medicines equipments etc shall be provided.
The equipment shall be of adequate capacity to meet work load requirement.

6.3 All equipment shall be in good working condition at all times. Periodic
inspection, cleaning, maintenance of equipment shall be done.

6.4 The clinic/polyclinic shall have desired beds for observation/short stay facility.

7. Support Service

Page 7
Clinical Establishment Act Standards for Clinic / Polyclinic with Diagnostic Support
Services
CEA /Clinic- 011

7.1 In a Clinic/polyclinic minimum one support staff must be available to meet the
care treatment and service needs of the patient. However number may
depend upon the workload and scope of the service being provided by the
clinical establishment.

8. Legal/Statutory Requirements

S. No Name of the Department/Area Licensing body

Act/License
1 Registration of medical Administration MCI/State Medical Council
doctor with
Central/State Medical
Council

2 Biomedical Administration State pollution control

Management & Board
Handling Rules, 1998

3 Local registration of the Administration State Council

Clinic

4. Pharmacy License Administration Indian Pharmacy Council

5. USG Administration PNDT

5 Approval for Xray if Administration AERB

available

9. Record Maintenance and reporting

9.1 A copy of OPD Records, procedure records and referral /emergency record
shall be maintained as per MCI guidelines. Notifiable diseases under IDSP
Project as per Annexure VII weekly disease surveillance data on epidemic
prone disease collected on ‘S’ syndromic; ‘P’ probable; & ‘L’ laboratory
formats using standard case definitions.

10. Process

10.1 Registration

10.1.1 Every patient visiting the clinic shall be registered.

Page 8
Clinical Establishment Act Standards for Clinic / Polyclinic with Diagnostic Support
Services
CEA /Clinic- 011

10.2 Assessment

10.2.1 Each patient shall undergo an initial assessment, which would include
measurement of the vitals, height & weight.

10.2.2 The same shall be documented in an assessment/ O.P.D. card.

10.2.3 During the course of assessment, the patient findings, medications and
investigations shall also be documented legibly in the card with the signature
of the consultant/ Specialist / super specialist, date and time.

10.2.4 No medicines shall be dispensed from pharmacy store (if facility available)
without a written prescription order of doctor, except in emergency cases.
Medication dispensing shall be done with care to prevent any medication
error. Following shall be checked before dispensing of medication. These
checks shall be done at store level:

10.2.4.1 Medicine prescribed.

10.2.4.2 Dose of prescribed medicine.

10.2.4.3 Expiry date.

10.2.4.4 Particulate matter in liquid dosage forms and parenteral drugs

10.2.4.5 Labels (if reconstituted drugs).

10.2.5 Labelling shall be done for every prepared / reconstituted medication, which
shall include name, date of preparation, strength and frequency of
administration of drug.

10.2.6 The availability of support staff including nursing is essential to ensure safe
observation or short stay facility.

10.3 Infection Control

10.3.1 The clinic shall take all precautions to control infections like religiously
practicing hand washing.

Page 9
Clinical Establishment Act Standards for Clinic / Polyclinic with Diagnostic Support
Services
CEA /Clinic- 011

10.3.2 Availability of running tap water for hand washing /liberal use of sanitizer shall
be maintained throughout the working hours of the clinic.

10.3.3 The clinic environment shall be kept clean.

10.3.4 Sanitation and hygiene of the toilets shall be maintained.

10.3.5 Mopping of all areas with disinfectant shall be done at least once a day.

10.4Safety Considerations

10.4.1 Floor shall have even surface and be non slippery in nature. There shall be no
seepage in walls or any blockade of drains. There shall be provision of air
circulation. Effort shall be made to keep clinic pest and termite free.
Availability of mosquito net on windows shall be ensured by the clinician.

10.5 Biomedical waste Management

10.5.1 Clinic waste generated shall be segregated at source.

10.5.2 Biomedical waste shall be managed in accordance with the BMW

management and handling Rules, 1998.

10.5.3 Needles shall be destroyed with the help of a needle destroyer before putting
them in puncture proof container.

10.6 First aid & basic life support

10.6.1 Appropriate facility for First Aid shall be available.

Page 10
Clinical Establishment Act Standards for Clinic / Polyclinic with Diagnostic Support
Services
CEA /Clinic- 011

Annexure 1
Infrastructure requirement

Minimum area required for a clinic:

COMMON AREA
Clinic Reception Waiting Consultation Remarks
room
Ancillary
area/space
35sqft carpet area 70 sqft carpet Area specified
area including under
storage consultation room
is only for single
clinic and shall be
multiplied
accordingly by
the number of
consultation
chambers.

40 sq.ft Store and

Pharmacy

Observation & short stay 65 sq. ft/bed

facility (if applicable)

For X-ray or USG if applicable As applicable

laws

Note: Reception, waiting, consultation room etc shall be adequate as per the
requirement and workload of the clinic.

Ancillary area²/space: Storage of records, reagents, consumables, stationary etc

eating area for staff

Page 11
Clinical Establishment Act Standards for Clinic / Polyclinic with Diagnostic Support
Services
CEA /Clinic- 011

Annexure 2

Furniture/fixtures

S.No. Articles

1. Table

2. Chairs

3. Examination Table/couch

4. Screens

5. Foot Step

6. Stools

7. Storage Cabinet for medicine, records etc.

8. Bed(s) for observation/short stay

9. BMW storage area

Page 12
Clinical Establishment Act Standards for Clinic / Polyclinic with Diagnostic Support
Services
CEA /Clinic- 011

Annexure- 3

I. Essential Equipment:

S. No. Name of the equipment Minimum No. Of equipment

Specifications
1 Stethoscope 1

2 Thermometer 1

3 Torch (flash lights) 1

4 Tongue depressor 1

6 Measuring Tape 1

7 Sphygmomanometer(B.P. Digital 1
Apparatus)

8 Height measuring Scale 1

9 Needle Destroyer 1

10 Weighing Adult 1
machine(Optional)

11 Bed(s) 1 or more

12 IV stand 1

Page 13
Clinical Establishment Act Standards for Clinic / Polyclinic with Diagnostic Support
Services
CEA /Clinic- 011

Annexure- 4

I. Emergency Equipment:

S. Name of the equipment Minimum No. of equipment

No. Specifications
1 Resuscitation Equipment - Adult 1
Ambu Bag/Air Way 1
- Pediatric
2 Oxygen Cylinder 1
(Portable)

3 Fire Extinguisher ABC Type 1

Page 14
Clinical Establishment Act Standards for Clinic / Polyclinic with Diagnostic Support
Services
CEA /Clinic- 011

Annexure - 5

Specialty wise Equipment List

1. Cardiology

S. No. Name of the equipment Minimum No. of

Specifications equipment
1 ECG Machine 1

2 Pulse Oxymeter 1

2. Cardiothoracic Surgery

S. No. Name of the equipment Minimum No. of

Specifications equipment
1 ECG Machine 1

2 Pulse Oxymeter 1

3. ENT

S. No. Name of the equipment Minimum No. of equipment

Specifications
1 Examination instruments 1
set(speculums, mirrors,
Bull’s lamp)

2 Diagnostic Otoscope 1

3 Head Light 1

4 Oesophagoscope Adult 1

5 Oesophagoscope Child 1

6 Laryngoscope 1

7 Tuning Fork 1

Page 15
Clinical Establishment Act Standards for Clinic / Polyclinic with Diagnostic Support
Services
CEA /Clinic- 011

4. Endocrinology

S. No. Name of the equipment Minimum No. of equipment

Specifications
1 Glucometer 1

5. Gastroenterology

S. No. Name of the equipment Minimum No. of equipment

Specifications
1 Proctoscope 1

2 Surgical Gloves 1

6. General Medicine

S. No. Name of the equipment Minimum No. of equipment

Specifications
1 ECG Machine 1

7. Gynaecology& Obstetrics

S. No. Name of the equipment Minimum No. of equipment

Specifications
1 Sim’s vaginal speculum 1

2 Infantometer 1

8. Neurosurgery

S. No. Name of the equipment Minimum No. of equipment

Specifications
1 EMG Machine 1

9. Neurology

S. No. Name of the equipment Minimum No. of equipment

Page 16
Clinical Establishment Act Standards for Clinic / Polyclinic with Diagnostic Support
Services
CEA /Clinic- 011

Specifications
1 EMG Machine

10. Ophthalmology

S. No. Name of the equipment Minimum No. of equipment

Specifications
1 Ophthalmoscope 1

2 Slit Lamp 1

3 Retinoscope 1

4 Perimeter 1

5 Distant Vision Charts 1

6 Near Vision charts 1

7 Trial Frame Adult/Children 1

8 Trial Lens Set 1

11. Orthopaedics

S. No. Name of the equipment Minimum No. of equipment

Specifications
1 Ortho Fracture Table 1

2 Skeleton traction set 1

3 Crammer wire splints 1

4 Thomas Splint 1

12. Paediatrics

S. No. Name of the equipment Minimum No. of equipment

Specifications
1 Nebulizer baby 1

2 Weighing machine infant 1

Page 17
Clinical Establishment Act Standards for Clinic / Polyclinic with Diagnostic Support
Services
CEA /Clinic- 011

13. Tuberculosis and Respiratory Disease

S. No. Name of the equipment Minimum No. of equipment

Specifications
1 Spirometer

2 Nebulizer

3 Face mask

4 Peak Air flow meter

14. Urology

S. No. Name of the equipment Minimum Specifications No. of

equipment
1 Uroflowmeter

Page 18
Clinical Establishment Act Standards for Clinic / Polyclinic with Diagnostic Support
Services
CEA /Clinic- 011

Annexure- 6

I. Essential Drugs

S. No. Name of the Drug Minimum Quantity

1 Inj Adrenaline 2A

2 Inj Hydrocortisone 1 vial

3 Inj Atropine 1 Ampoule

5 InjAvil 1 Ampoule

6 InjPhenargan 1 Ampoule

7 Inj. Deriphyline 1 Ampoule

8 Inj. Frusemide 1 Ampoule

9 Inj. Metoclopramide 1 Ampoule

10 Inj. Dexamethasone 1 Ampoule

11 Inj. Diazepam 1 Ampoule

12 Inj. Dicyclomine 1 Ampoule

Hydrochloride

13 Inj. 5% dextrose infusion 1 Vac

14 Inj. Normalsline 1 Vac

Note: Other drugs as per the scope of service being practised may also be available.

Page 19
Clinical Establishment Act Standards for Clinic / Polyclinic with Diagnostic Support
Services
CEA /Clinic- 011

Glossary

1. General Physician:A physician whose practice consists of providing ongoing

care covering a variety of medical problems in patients of all ages, often including
referral to appropriate specialists. A medical doctor who attends to the everyday
medical needs of individuals within a community.

2. Ancillary area/Ancillary space:The nonpublic areas or spaces of the stations

usually used to house or contain operating, maintenance, or support equipment
and functions

3. Support Staff: The people who work for an organization to keep it running and to
support the people who are involved in the organization.(Ref: Cambridge
Dictionary online)

4. First Aid:First aid is an immediate and temporary care given to a victim of an

accident or sudden illness. Purpose of First Aid is to save life and prevent further
injury

Page 20