MSME Report
MSME Report
MSME Report
BY
(IPSITA BHATTACHARJEE) MBA-I (2019-2021)
PRN : (2019-2505-0001-0006) / Roll No : (MBA19J10)
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To whom so ever it may concern
This is to certify that the Project Report on “MSME” titled VITHAL KAMAT
AND JOSHI WADEWALE is an authentic work carried out by
Ms. IPSITA BHATTACHARJEE from MBA- I of IAEER’s Pune Institute
Of Business Management, Pune - 412115 as a fulfillment of MBA Course
of Savitribai Phule Pune University. He/ She has worked under our
guidance and satisfactorily completed his/ her project work.
Place: Date:
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Acknowledgement
Primarily, we are very grateful to God for equiping us with the will to go on and
the ability to complete this project successfully.
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Declaration
I, hereby, declare that the report entitled "VITHAL KAMAT AND JOSHI
WADEWALE" submitted by me in partial fulfilment of the requirements for the
subject MSMEs of MBA (SEM-1) to the SAVITRIBAI PHULE PUNE UNIVERSITY,
PUNE is based on the experiments and studies carried out by me. This work is
original by me and has not been submitted in part or full for any other degree or
diploma of any university or institution.
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Table of contents
Introduction……………………………………………………………………………………...6
Enterprises visited………………………………………………………………………………..7
1st enterprise: Vithal Kamat
About Vithal Kamat……………………………………………………………………………10
Introduction………………..…………………………………………………………………..11
Marketing Section………………...………………………………………………………...…14
Finance Section………………...………………………………………………………………15
Human Resource Section……………………………………………………………………....15
SWOT Analysis………………………………………………………………………………...16
Photographs………………………………………………………………………………....…17
2nd enterprise: Joshi Wadewale
About Joshi Wadewale………………………………………………………………………...18
Introduction………………………………………………………………………………..….19
Marketing Section…………………………………………………………………………….23
Finance Section………………………………………………………………………………..24
Human Resource Section……………………………………………………………………...25
SWOT Analysis………………………………………………………………………………...25
Photograph…………………………………………………………………………………….26
Learnings from the report……………………………………………………………………….27
Project Report Marksheet………………………………………………………………………..28
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INTRODUCTION
A food business is any enterprise, whether for profit or not, and whether public or private,
engaged in any of the following: food preparation, food processing, food manufacturing, food
packaging, food storage, food transport / distribution, food handling, food supply. A food shop
can be a retail shop selling sweets and confectionary, a bakery, a butcher's, a café or restaurant,
a bar, a micro-brewery or pub, a cake maker and a caterer.
The Indian restaurant industry is worth Rs. 75,000 crores and is growing at an annual rate of
7%. The industry is highly fragmented with 1.5 million eating outlets, of which a little more than
3,000 outlets form the organized segment. However, the organized segment is rapidly growing
at an annual rate of 16%. Quick service segment is the clear winner in the eating out market
with a growth rate of 21%.
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ENTERPRISES VISITED
1) Vithal Kamat
Joshi Wadewale
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3) Kothrud Katta
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5) Parantha House
Out of these 5 restaurants that we have visited, we chose two for the detailed interview and
tried to know in details about these two and create the report.
1) Vithal Kamat
2) Joshi Wadewale
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VITHAL KAMAT
Their company operates a chain of restaurants offering generic hygienic food items in a fast-
serve format at diverse outlets on national highways, state highways and cities. Their company
currently has more than 30 restaurants operating on major highways in Western India. The
company believes in providing quality products to better serve their consumers in hygienic
conditions at convenient locations. Hygiene, efficiency and customer service are key values that
their group practices at all levels that separate them from local restaurants. Their hygienic and
convenient locations, dedicated team efforts, quality of service and products are their strengths
that help them work towards their long-term dream of being the largest, most trusted and
premium restaurants in the vegetarian family. Over the years, their group has played a key role
in launching successful vertical hospitality and restaurant brands ' Vithal Kamats Original
Family Restaurants ' and ' Kamats Original Family Restaurants. '
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Introduction
Interviewee: We interviewed the manager of the outlet Dhyaneshwar Birje. His brother, Ram
Birje was also there. So, we inquired about the restaurant to both of them.
Owners: Dr. Vithal Venkatesh Kamat is an Indian hotelier and environmentalist who is Kamat
Hotels Group Limited's executive chairman and managing director. As an entrepreneur, he owns
The Orchid (Asia’s first chain of Five star, Ecotel Hotels), Fort Jadhavgarh (first Museum Hotel
in Pune, Maharashtra), Mahodadhi Palace (in Puri Orissa), VITS (a chain of four-star luxury
business hotels across India), LOTUS Resorts (resort chain in Goa, Konark, and many more
places) and Vithal Kamats (a chain of vegetarian restaurants across India).
Establishment: The birth of this outlet took place in the month of November of 2018.
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Category of food: The menu of this outlet is having Indian food, Chinese food, South Indian food.
They prepare only vegetarian food. Non-vegetarian is not an option as per Dr. Vithal’s tradition.
The operating time for the outlet is 7am to 11pm. Their best dish is “Vithal Batata Vada”.
Growth: When the outlet opened, they used to get around 15,000 customers per day. Now, they
get around 20,000 customers per day. The growth has been because of the customer base created
by Dr. Kamat.
Clientele: They have a huge client base as their need for goods is also high and on a regular basis.
They get milk for food from the distributors of Mauli Milk. They get water supply from Brahma
Pushpa Enterprises. They get cold-drinks from the distributors of various types of cold-drinks
itself. They get the dairy products from Govinda Dairy. They get the groceries from Shree
Samarth Enterprises.
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Marketing
Marketing Methods: There is no specific method that they follow. They just have a big banner
outside the restaurant to attract the customer base. That banner lets the drivers, riders and
trespassers know that there is a restaurant of Vithal Kamat on the way.
Marketing Strategies: They do not adopt any strategy. They only have their restaurant displayed
in Google Maps. Other than that, they said that they do not need any marketing because Kamat’s
name is enough to attract customers. Extra marketing is needless.
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Finance
Fund Management: The owners of the
franchise had to pay 60 lakhs to open a unit.
They invested capital 1/4th each as there are
four of them.
Human Resource
Policies followed: The restaurant gives medi-claims to their employees. They have Provident Funds also.
The worker who does a good job is given incentive. To motivate the labors, they award their best employee
with the title of “Star Performer”. This is done every three months.
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Recruitment process: The labors are generally hired on the basis of references from existing labors or
from other sources.
Training: Before joining, the labors are given a training of 7 days in Silvasa.
Skilled v/s Unskilled labor ratio: The total number of workers are 15 in this outlet, including 6 cooks. All
of them are trained workers.
SWOT Analysis
STRENGTH WEAKNESS
OPPORTUNITY THREAT
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Photographs
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JOSHI WADEWALE
Shailesh sold gajras and kakdis (cucumber) as a child, washing people's cars to earn a living. It
sounds like a typical rag to rich story laced with struggle, but the background of the story is what
makes it all the more interesting !
Shailesh attributes ‘gratitude’ as the fundamental factor for his success. He is grateful to his guru,
Vamanrao Pai, who has guided him with words and philosophies of life. He is grateful to his
wife, Vasundhara, who he believes is his guiding light and assures that she receives an equal
share in the profits and calls himself the co-owner. He feels grateful to the guests and his labor-
force.
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Introduction
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Interviewee: We interviewed the son of the owner (Sunita Sandeep Konde Deshmukh) who sits
at the point of sale. So, we inquired about the restaurant to him only.
Owners: We took into consideration the Joshi Wadewale from Bhukum region of Tal-Mulshi
district, Pune. It is a franchise of Joshi Wadewale. The owner of this outlet is Smt. Sunita Sandeep
Konde Deshmukh.
Establishment: The birth of this outlet took place on 20th April 2017.
Category of food: The menu of this outlet is having Indian food, South Indian food, Fast food,
Beverages. They prepare only vegetarian food. The operating time is 8 am to 10 pm. Their best
dishes are “Vada Pav” and “Misal Pav”.
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Growth: When the opened the outlet, 1000+ customers used to turn up. The growth is stable
now as more number of restaurants have opened up now in the nearby area.
Clientele: They buy their groceries and other items from local vendors at Chhatrapati Shivaji
market in Pune.
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Marketing
Marketing Methods: There is no specific method that they follow. They just have banner right
outside their shop. Also, they have put up hoardings from Chandni Chowk to Pirangut so as to
drive customers to their restaurant.
Marketing Strategies: They do not adopt any strategy. They only have their restaurant displayed
in Google Maps. They use the goodwill of Joshi’s to draw customers.
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Finance
Fund Management: The owner of the franchise invested her own money into the outlet. She
capital amounted to 25 lakhs.
Human Resource
Recruitment process: The labors walk-in and are hired if they are able to do the work properly.
Skilled v/s unskilled labor ratio: The total number of workers are 13 in this outlet including 4
skilled cooks. The other 11 workers are unskilled.
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SWOT Analysis
STRENGTH WEAKNESS
OPPORTUNITY THREAT
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Photograph
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LEARNINGS FROM THE REPORT
From this project, we were able to understand the functioning of a business. We were exposed
to the environment of these restaurants and saw how a restaurant works in its daily life. The
owners and the managers, by their story, have made us understand what it takes to run a
business from its initial stage to its stability. The data regarding marketing, finance and human
resource have let us know how to manage all these and why managing these perfectly is
important in the first place. If these components are not in place, everything can turn to doom.
All of them have exerted extreme efforts to take these franchises to where they stand today. They
have understood the various factors which are essential in running a business perfectly and
made sure those factors were in place. By getting to interact with them, we got to know how
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MSME Project Report Assignment
Total 100
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