Imageformula drf120

Please read this manual before operating this scanner.
After you finish reading this manual, store it in a safe

place for future reference.
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Contents Screen Descriptions .................................................................30
Standard Scanning ...................................................................31
Scanning Shortcut ....................................................................33
Contents ........................................................................................ 2 Scanning with Start Button .......................................................36
Operations for the scanned image edit window ........................37
Chapter 1 Introduction .................................................................. 4 Select document settings .........................................................40
Setting the output .....................................................................42
About This Manual ..................................................................... 4 Scanning Shortcut setting .........................................................43
Features of the Scanner ............................................................ 5 About file formats ......................................................................43
Names and Functions of Parts ................................................... 6 Environmental Settings .............................................................45
Feeding Methods ....................................................................... 7
Regulations ................................................................................ 8 Chapter 7 Setting the Scanner Driver .........................................48
Trademarks ............................................................................... 10
Configuration and Functions of the Scanner Driver ..................48
Chapter 2 Important Safety Instructions ..................................... 11 Setting Basic Scanning Conditions ...........................................50
Installation Location ................................................................. 11 Chapter 8 Special Scanning ........................................................52

AC Adapter .............................................................................. 12
Moving the Scanner ................................................................. 12 To scan unregistered size documents .......................................52
Handling ................................................................................... 12 When you want to specify the scan area ...................................53
Disposal ................................................................................... 14 When you want to delete the images of the blank pages in two-sid-
When sending the scanner for repairs ..................................... 14 ed documents ............................................................................53
When you do not want to scan colored lines and text ...............53
Chapter 3 Installing the Software ................................................ 15 When you want to enhance a particular color ...........................54
When you want to enhance contours in images ........................54
System requirements ............................................................... 15 When you want to eliminate black borders around scanned
Setup Disk Contents ................................................................ 16 images ........................................................................ 54
Software Installation ................................................................. 17 When you want to make lines or characters in the scanned images
thicker ........................................................................................54
Chapter 4 Connecting the Scanner ............................................ 19 When you want to enhance text that is difficult to read because of
factors such as the background of the scanned document .......55
Connecting the Scanner to the Computer ................................ 19 To correct tilted documents and images ....................................55
Turning the Power ON ............................................................. 20 When you want to remove the black spots in scanned images while
scanning documents with punch holes ......................................55
Chapter 5 Placing Documents .................................................... 22 When you want to detect multiple pages fed at the same time..56
When you want to match the orientation of images to the text when
Documents ............................................................................... 22
scanning a mixture of pages with different text orientations ......56
Placing a Document into the Feeder ........................................ 23 When you want to rotate the images of a document placed hori-
Placing a Document on the Flatbed (Platen Glass) ................. 25
zontally to correct the orientation...............................................57
Setting the Long Document Mode ........................................... 26
When you want to use multistream settings for scanning..........57
When you want to remove dots and notches that appear in docu-
Chapter 6 Scanning with CaptureOnTouch ................................. 28
ments.........................................................................................58
What is CaptureOnTouch? ...................................................... 28 When you want to save a scanner driver setting .......................59
Function Restrictions Depending on Mode Setting ..................59
Starting and Exiting CaptureOnTouch ..................................... 29

Chapter 9 Regular Maintenance .................................................. 61
Routine Cleaning ...................................................................... 61

Cleaning the Roller Unit and Retard Roller ............................... 63
Adjusting the Reduction Ratio ................................................... 66
Auto Power Off Setting ............................................................. 67
Chapter 10 Uninstalling the Software .......................................... 68
Uninstallation ............................................................................ 68
Chapter 11 Troubleshooting ........................................................ 69
Clearing a Paper Jam ............................................................... 69

Common Problems and Solutions ............................................ 70
Useful tips ................................................................................. 72
Chapter 12 Appendix ................................................................... 75
Specifications ............................................................................ 75
Replacement Parts ................................................................... 76
External Dimensions ................................................................. 77

Chapter 1 Introduction About This Manual
Thank you for purchasing the Canon imageFORMULA DR-F120 Manuals for the Scanner
Document Scanner. Documentation for this scanner consists of the following manuals.
In order to fully understand the features of this scanner and use  Setup Guide
them more effectively, please read this manual and the manuals This provides complete and comprehensive information about
shown below thoroughly before using the product. After reading, the scanner.
store the manual in a safe place for future reference.
 User Manual (this manual)
About This Manual........................................................................ 4 This manual contains complete explanations for operations on
Features of the Scanner ............................................................... 5 the scanner. This manual is stored on the supplied Setup Disk
as an electronic manual.
Names and Functions of Parts ..................................................... 6
The User Manual will be registered to the following location in the
Feeding Methods .......................................................................... 7 start menu after you install the software on the Setup Disk.
Regulations................................................................................... 8
Trademarks ................................................................................. 10
In Windows 8.1/8, it is registered at the following location.

Features of the Scanner
The main features of the DR-F120 document scanner are described
below.
 ADF Scan
A stack of documents can be scanned with ADF at a maximum
speed of 20 pages/min.
(When set to black and white, 200 dpi, and A4/Letter size)
 Flatbed scan
Symbols Used in This Manual Documents that cannot be scanned by the feeder (e.g. thin
The following symbols are used in this manual to explain paper, thick paper, magazines, and bound documents) can be
procedures, restrictions, handling precautions, and instructions that scanned on the flatbed.
should be observed for safety. The maximum size of the document that can be scanned is
Legal size.
 Color/Grayscale Support
Documents can be scanned in 24-bit color or 256-level
Indicates a warning concerning operations that may lead to death or grayscale.
injury to persons if not performed correctly. To use the machine
 Job Function
safely, always pay attention to these warnings.
Documents can be scanned automatically by pressing
preregistered buttons on the operation panel. Jobs are
automatically processed by a preset method without the need to
start up an application.
Indicates a caution concerning operations that may lead to injury to
 Paper Size Detection
persons, or damage to property if not performed correctly. To use
The scanner automatically detects the size of a scanned
the machine safely, always pay attention to these cautions. document and eliminates any unnecessary space around the
edges of the image when storing the image, even when storing
a document of irregular size.
 Deskew
Indicates operational requirements and restrictions. Be sure to read The scanner straightens scanned images when it detects that
these items carefully to operate the machine correctly, and avoid the document was placed askew.
damage to the machine.
 Full Auto Mode
A Full Auto Mode is provided in the supplied software,
CaptureOnTouch, to allow scanning under automatically
Indicates a clarification of an operation, or contains additional determined conditions. Scanning conditions such as the color
explanations for a procedure. Reading these notes is highly mode and page size are set automatically based on the
recommended. document being scanned.
 Advanced Text Enhancement
Documents with dark backgrounds or documents with faint text
written in pencil can be scanned clearly.

* Note that this function may not function effectively, depending Names and Functions of Parts
on the document type.
 Moire Reduction
Front
This mode lessens the moire effect (a shimmering, wavy
pattern) that may occur when color documents such as
magazine photos are scanned.
 Color Drop-out
Specify certain color in the document so that it will be excluded
in the scan.
 Remove Punch Holes
When scanning from the flatbed, this function erases the black
spots that appear on a scanned image from documents that
have had holes punched in them to be stored in a binder.
 Character Orientation Detector (1) Feeder Cover
This function identifies the orientation of characters in a Open this to clear paper jams or to perform cleaning.
document, and, if necessary, rotates the image so that the
(2) Document Guides
orientation of the scanned characters is correct.
Adjust this to the width of the document.
 Prescan Function
(3) Document Feed Tray
The scanner is equipped with a Prescan function that allows you
Open this when placing documents into the feeder.
to adjust the contrast and brightness of a prescanned image
and then send the adjusted image to the application software, (4) Document Eject Tray
without needing to scan the document again. Documents scanned through the feeder are ejected here.
 Character/Line Emphasis Function (5) Operation Panel
If characters and lines in scanned images are not clearly visible, Buttons for operating the scanner are located here.
you can use this function to adjust their thickness during
scanning.
 Energy Saving Mode
This scanner is compatible with the International Energy Star
Program, and is designed to save power by using the energy
saving feature except when scanning is being performed.
Depending on the bundled software you are using, all of the

(6) Pressure Board
preceding features may not be available.
This presses documents placed on the flatbed against the
glass.
(7) Scanning Glass (Feeder)
(8) Scanning Glass (Flatbed)
Place documents here with their scanning sides facing down.

Operation Panel Feeding Methods
There are two methods of scanning documents using this scanner.
Feeder
(1) Job Buttons

Specific jobs are assigned to these buttons. Scanning will start
when any of these buttons are pressed. The scanned images
will be processed as follows for each button:
COPY: Prints scanned images to a specified printer.
FILE: Saves scanned images in a specified folder.
E-MAIL: Sends a new e-mail message with scanned images.
(2) START Button
This button performs the following functions.
- Executes jobs selected with the user defined job buttons or Flatbed (Platen Glass)
scroll keys.
- Starts scanning when an application is used and the [Feed-
ing Option] is set to [Panel-Feeding].
- Launches the application configured with the Windows
Events function.
(3) STOP Button
Press this button to stop scan procedures or clear error dis-
plays, such as those for paper jams.
(4) POWER Button
Press this button to turn the scanner ON, and the power indica-
tor will light.
When you press and hold this button (for 2 seconds) while the Precautions for Using the Feeder
scanner is turned ON, the scanner and power indicator will turn  When scanning a multipage document in a single scan proce-
OFF. dure using the feeder, make sure that all of the pages are identi-
cal in thickness, and quality of paper. Feeding different types of
paper at one time may cause a paper jam.
 Scanning documents before the ink is dry will make the rollers
The scanner's auto power off setting is enabled by default, and the and scanning glass dirty, resulting in smears on the scanned
scanner will turn off automatically if it is not operated for 4 hours.
For details on how to disable this setting, see Auto Power Off Setting

image and other documents becoming dirty. Always make sure Regulations
that the ink on a document is dry before scanning it.
 Scanning documents that are written in pencil or similar material
will make the rollers and scanning glass dirty, resulting in FCC REGULATIONS (For 120 V model)
smears on the scanned image. Document Scanner, Model M111221
 When scanning thin paper, text or images on the reverse side of This device complies with Part 15 of the FCC Rules. Operation is
the page may bleed through onto the scanned image. In this subject to the following two conditions: (1) This device may not
case, adjust the brightness under the scanning conditions. cause harmful interference, and (2) this device must accept any
 Always make sure to check that paper clips, staples, and similar interference received, including interference that may cause
objects are not mixed in with a document before loading it into undesired operation.
the feeder. The presence of such objects may result in damage Note: This equipment has been tested and found to comply with the
to documents, paper jams, and damage to the scanner. limits for a Class B digital device, pursuant to Part 15 of the FCC
 Do not wear loose clothing or jewelry that may get caught in the Rules. These limits are designed to provide reasonable protection
scanner while you are using it. Doing so may result in personal against harmful interference in a residential installation. This
injury. Be extra careful of neckties and long hair. If anything equipment generates, uses, and can radiate radio frequency energy
becomes caught in the scanner, immediately disconnect the and, if not installed and used in accordance with the instructions,
power plug from the power outlet to stop the scanner. may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
 Documents with curled edges may result in folds and paper
installation. If this equipment does cause harmful interference to
jams. Make sure to straighten out the curls before loading docu-
radio or television reception, which can be determined by turning the
ments in the scanner.
equipment OFF and ON, the user is encouraged to try to correct the
 Handle paper edges with care, and be careful not to cut your fin- interference by one or more of the following measures:
gers when loading documents.
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
 Consult the dealer or an experienced radio/TV technician for
help.
 Use of shielded cable is required to comply with Class B limits in
Subpart B of Part 15 of FCC Rules.
Do not make any changes or modifications to the equipment unless
otherwise specified in the manual. If such changes or modifications
should be made, you could be required to stop operation of the
equipment.
Canon U.S.A. Inc.
ONE CANON PARK, MELVILLE, NY 11747, U.S.A.
Tel. No. (800)652-2666

RADIO INTERFERENCE REGULATIONS (For 120 V mod- substances that are generally associated with EEE. At the same
els) time, your cooperation in the correct disposal of this product will
contribute to the effective usage of natural resources. For more
This digital apparatus does not exceed the Class B limits for radio
information about where you can drop off your waste equipment for
noise emissions from digital apparatus as set out in the interference-
recycling, please contact your local city office, waste authority,
causing equipment standard entitled “Digital Apparatus”, ICES-003
approved WEEE scheme or your household waste disposal service.
of the Industry Canada.
For more information regarding return and recycling of WEEE
products, please visit www.canon-europe.com/environment.
RÈGLEMENT SUR LE BROUILLAGE RADIOÉLEC-
TRIQUE (For 120 V models) (EEA: Norway, Iceland and Liechtenstein)
Cet appareil numérique respecte les limites de bruits Für EMVG

radioélectriques applicables aux appareils numériques de Classe B
prescrites dans la norme sur le matériel brouilleur: “Appareils Dieses Produkt ist zum Gebrauch im Wohnbereich, Geschäfts-und
Numériques”, NMB-003 édictée par l’Industrie Canada. Gewerbebereich sowie in Kleinbetrieben vorgesehen.
Model Names
International ENERGY STAR® Office Equipment Pro-
gram The following names may be provided for the safety regulations in
each sales region of the Document Scanner.
As an ENERGY STAR® Partner, CANON
DR-F120: Model M111221
ELECTRONICS INC. has determined that this
machine meets the ENERGY STAR® Program Disclaimers
guidelines for energy efficiency.
The information in this document is subject to change without
The International ENERGY STAR® Office notice.
Equipment Program is an international program that promotes
energy saving through the use of computers and other office
equipment. The program backs the development and dissemination CANON ELECTRONICS INC. MAKES NO WARRANTY OF ANY
of products with functions that effectively reduce energy KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR
consumption. It is an open system in which business proprietors can IMPLIED, EXPECT AS PROVIDED HEREIN, INCLUDING
participate voluntarily. The targeted products are office equipment, WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO
such as computers, monitors, printers, fax, machine, copiers, and MARKETABILITY, MERCHANTABILITY, FITNESS FOR A
scanners. The standards and logos are uniform among participating PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT.
nations. CANON ELECTRONICS INC. SHALL NOT BE LIABLE FOR ANY
DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY
European Union (and EEA) only. NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE
USE OF THIS MATERIAL.
This symbol indicates that this product is not to be
disposed of with your household waste, according to the
WEEE Directive (2002/96/EC) and your national law. This CANON ELECTRONICS INC. IS NOT LIABLE FOR THE
product should be handed over to a designated collection STORAGE AND HANDLING OF DOCUMENTS SCANNED WITH
point, e.g., on an authorized one-for-one basis when you THIS PRODUCT, OR THE STORAGE AND HANDLING OF
buy a new similar product or to an authorized collection site for RESULTING SCANNED IMAGE DATA.
recycling waste electrical and electronic equipment (EEE). Improper IF YOU INTEND TO DISCARD THE ORIGINALS OF SCANNED
handling of this type of waste could have a possible negative impact DOCUMENTS, YOU THE CUSTOMER ARE RESPONSIBLE FOR
on the environment and human health due to potentially hazardous

INSPECTING THE SCANNED IMAGES AND VERIFYING THAT  Other product and company names herein may be the trade-
DATA IS INTACT. marks of their respective owners. However, the TM and R sym-
THE MAXIMUM LIABILITY OF CANON ELECTRONICS INC. bols are not used in this document.
UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE
PRICE OF THE PRODUCT COVERED BY THE WARRANTY. Copyright
Copyright 2014 by CANON ELECTRONICS INC. All rights reserved.
Trademarks No part of this publication may be reproduced or transmitted in any
form or by any means, electronic or mechanical, including
 Canon and the Canon logo are registered trademarks, of Canon photocopying and recording, or by any information storage or
Inc. in the United States and may also be trademarks or regis- retrieval system without the prior written permission of CANON
tered trademarks in other countries. ELECTRONICS INC.
 imageFORMULA is a trademark of CANON ELECTRONICS
INC.
 Microsoft, Windows, Windows Vista, PowerPoint, and Share-
Point are registered trademarks or trademarks of Microsoft Cor-
poration in the United States and other countries.
 Microsoft product screen shot(s) reprinted with permission from
Microsoft Corporation.
 ENERGY STAR® is a registered trademark of the United States
Environmental Protection Agency.
 ISIS is a registered trademark of EMC Corporation in the United
States.
 Google and Google Drive are trademarks of Google Inc.
 Dropbox is a trademark or registered trademark of Dropbox, Inc.
in the United States.
 SugarSync is a registered trademark of SugarSync Inc. in the
United States.
 Evernote is a registered trademark or trademark of Evernote
Corporation.
 Adobe, the Adobe logo, Acrobat, the Adobe PDF logo, and
Adobe Reader are either registered trademarks or trademarks
of Adobe Systems Incorporated in the United States and/or
other countries.
10

Chapter 2 Important Safety Installation Location
Instructions The performance of this scanner is affected by the environment in
which it is installed. Make sure that the location where the scanner
is installed meets the following environmental requirements.
To ensure the safe operation of this scanner, be sure to read the
safety warnings and precautions described below.  Provide adequate space around the scanner for operation,
maintenance, and ventilation.
Installation Location.................................................................... 11
AC Adapter ................................................................................. 12
Moving the Scanner.................................................................... 12
Handling ..................................................................................... 12
Disposal...................................................................................... 14
When sending the scanner for repairs........................................ 14
 Avoid installing the machine in direct sunlight. If this is unavoid-

able, use curtains to shade the scanner.
 Avoid locations where a considerable amount of dust accumu-
lates.
 Avoid warm or humid locations, such as in the vicinity of a water
faucet, water heater, or humidifier.
 Avoid locations where ammonia gas is emitted.
 Avoid locations near volatile or flammable materials, such as
alcohol or paint thinner.
 Avoid locations that are subject to vibration.
 Avoid exposing the scanner to rapid changes in temperature. If
the room in which the scanner is installed is cold but rapidly
heated, water droplets (condensation) may form inside the
scanner. This may result in a noticeable degradation in scanning
quality.
 The following conditions are recommended for optimal scanning
quality:
- Room temperature: 10 °C to 32.5 °C (50 °F to 90.5 °F)
- Humidity: 20% to 80% RH
 Avoid installing the scanner near equipment that generates a
magnetic field (e.g. speakers, televisions, or radios.)
11

AC Adapter Moving the Scanner
 Connect only to a power outlet of the rated voltage and power  Before moving the scanner, make sure to turn the power switch
supply frequency (120 V, 60 Hz or 220-240 V, 50/60 Hz depend- OFF, and disconnect the power plug from the power outlet.
ing on your region).  Make sure to disconnect any interface cables and the AC
 Do not connect other electrical equipment to the same power adapter when moving the scanner. If the scanner is carried with
outlet to which the scanner is connected. Also, when using an these items connected, the plugs and connectors may be dam-
extension cord, make sure that the extension cord is rated for aged or cause the scanner to fall and result in personal injury or
the current requirements of the scanner. damage to the scanner.
 Never disassemble or modify the AC adapter, as it is dangerous.
 The power cord may become damaged if it is often stepped on
or if heavy objects are placed on it. Continued use of a dam-
aged power cord and AC adapter can lead to an accident, such
as a fire or electrical shock.
 Do not use the power cord while it is coiled.
 Do not pull directly on the power cord. When disconnecting the
power cord, grasp the plug and remove it from the outlet.
 Keep the area around the power cord clear of objects so that the
power cord can be disconnected easily in an emergency.
 Do not use an AC adapter or power cord other than those pro-
vided with the scanner. Do not use the AC adapter or power
cord provided with the scanner with other products. Handling
 If you have any questions regarding the power supply, contact
your local authorized Canon dealer or service representative for
further information.
Note the following precautions whenever using the scanner. Failure

to do so may result in a fire or electric shock.
 Never use alcohol, benzene, paint thinner, aerosol sprays, or
any other highly flammable substance near the scanner.
 Do not cut, damage, or modify the power cord. Do not place
heavy objects on the power cord, and do not pull or excessively
bend the power cord.
 Never connect the power cord when your hands are wet.
 Do not connect the scanner to a multi plug power strip.
 Do not knot or coil the power cord as this may result in a fire or
electric shock. When connecting the power cord, make sure
that the power plug is securely and completely inserted into the
power outlet.
 The supplied power cord set is intended for use with this scan-
ner only. Do not use it with other electronic equipment. In addi-
12

tion, do not use power cord sets other than the one supplied your local authorized Canon dealer or service representative to
with the scanner. Doing so may result in fire or electric shock. have the unit serviced.
 Do not take the scanner apart or modify it.  Do not install the scanner in a humid or dusty location. Doing so
 Never try to take the AC adapter apart or modify it in any way, might cause a fire or electric shock.
as this is dangerous.  Do not place objects on top of the scanner. Such objects may tip
 Do not use flammable spray near the scanner. or fall over, resulting in personal injury.
 When cleaning the scanner, push the power button to turn it  Connect only to a power outlet of the rated voltage and power
OFF and disconnect the power cord from the power supply. supply frequency (120 V, 60 Hz or 220-240 V, 50/60 Hz depend-
ing on your region).
 Clean the scanner using a slightly dampened cloth which has
been well wrung out. Never use alcohol, benzene, paint thinner,  When unplugging the power cord, grasp it firmly by its plug. Do
or any other flammable substances. not pull directly on the power cord, as this may damage or
expose the cord's internal wiring, resulting in a fire or electric
 If the scanner makes strange noises, or gives off smoke, heat,
or strange odors, or the scanner does not function or other shock.
abnormalities occur when you use the machine, immediately  Leave sufficient space around the power plug so that it can be
push the power button to turn it off, and disconnect the power unplugged easily. If objects are placed around the power plug,
plug from the power outlet. Then, contact your local authorized you will be unable to unplug it in an emergency.
Canon dealer or service representative to have the unit ser-  Do not allow water or flammable substances (alcohol, paint thin-
viced. ner, benzene, etc.) to spill into the scanner, as this may result in
 Do not drop the scanner, or subject it to impact or strong shock. a fire or electric shock.
Should the scanner ever become damaged, immediately push  Turn the power OFF for safety when not using the scanner for a
the power button to turn it OFF, and disconnect the power plug long period of time, such as overnight. Also, turn the power OFF,
from the power outlet. Then, contact your local authorized and disconnect the power cord from the power outlet for safety
Canon dealer or service representative to have the unit ser- when the machine will not be used for an extended period of
viced. time, such as during consecutive holidays.
 Before moving the scanner, be sure to push the power button to  Do not wear loose clothing or jewelry that may get caught in the
turn it OFF, and disconnect the power plug from the power out- scanner while you are using it. This may result in personal
let. injury. Be extra careful of neckties and long hair. If anything
becomes caught in the scanner, immediately disconnect the
power cord to stop the scanner.
 Be careful when loading paper into the scanner and when
 Do not install the scanner on a surface that is unstable or tilted, removing jammed paper. It is possible to cut your hand on the
or in an area subject to excessive vibrations, as this may cause edge of a sheet of paper.
the scanner to fall, resulting in personal injury or damage to the  Open and close the feeder carefully and slowly. Failure to do so
scanner. may result in malfunction or personal injury.
 Do not block the ventilation openings. Doing so may cause the  Take care to avoid pinching your hands when closing the feeder.
scanner to overheat, creating a risk of fire. Failure to do so may result in personal injury.
 Never place small metal objects such as staples, paper clips, or  Do not press down hard on the feeder. Doing so may result in
jewelry on the scanner. These items may fall into the scanner, damage to the glass, malfunction, or personal injury.
and cause a fire or electric shock. Should such objects ever fall  Never place any object other than documents to be scanned on
inside the scanner, immediately turn the power OFF, and dis- to the feeder’s feed and eject areas. Doing so may result in mal-
connect the power plug from the power outlet. Then, contact function or personal injury.
13

Disposal
When disposing of this scanner, be sure to follow all local
ordinances and laws or consult with the retailer who sold you the
scanner.
When sending the scanner for repairs

When a request is made for repairs, the scanner needs to be sent to
the specified address. When sending the scanner, use the packing
box in which it came. Firmly secure the scanner with packaging
material when you place it in the packing box.
14

Chapter 3 Installing the Software System requirements
The following system requirements are recommended for optimal
This section describes the software installation procedure using the use of this scanner.
setup disk that comes with this product.  Computer
System requirements.................................................................. 15 - CPU: Intel Core 2 Duo 1.66 GHz or faster
- Memory: 1 GB or more
Setup Disk Contents................................................................... 16
- Hard disk: 3 GB or more available space required for instal-
Software Installation ................................................................... 17 lation of all software
- USB interface: Hi-Speed USB 2.0
- Monitor: Resolution of 1024 x 768 (XGA) or better recom-
mended.
- Optical drive
 Operating system
- Microsoft Windows XP Service Pack 3 or later
- Microsoft Windows XP x64 Edition Service Pack 2 or later
- Microsoft Windows Vista Service Pack 2 or later (32-bit and
64-bit editions)
- Microsoft Windows 7 Service Pack 1 or later (32-bit and 64-
bit editions)
- Microsoft Windows 8 or 8.1 (32/64-bit version)
- Microsoft Windows Server 2008 R2 Service Pack 1 or later
- Microsoft Windows Server 2012 R2
 Other requirement
- An ISIS-compatible application or a TWAIN-compatible
application that is compatible with the above operating sys-
tems.
- .NET Framework 4.0 or later
 Use the USB interface provided as standard with your computer.

However, normal operation is not guaranteed with all USB inter-
faces, even if present as standard equipment on the computer.
For details, consult your local authorized Canon dealer.
 Scanning speeds are lower if your computer's standard USB
interface is USB Full-Speed (equal to USB 1.1.)
 The USB cable you are using should be the one originally
included with the scanner.
 If the CPU, memory, interface card, and other specifications do
not satisfy the installation requirements, the scanning speed
may be greatly reduced and transmission may take a long time.
15

 Even if the computer satisfies the system requirements, the You will be asked to agree to terms of service when obtaining an
scanning speed may vary, depending on the specifications and account. For details, refer to the website of your cloud service
operating environment of the computer and the specified scan provider.
settings. Simple installation of the above software does not require an
 The scanner drivers provided with the scanner do not necessar- account.
ily operate on all ISIS or TWAIN-compatible applications. For
details, contact your application software retailer.
Precautions for Use in 64-bit Operating Systems
 The scanner driver supplied with this product supports scanning
with 32bit applications only.
 Even with 32-bit applications, not all ISIS/TWAIN compliant
applications are guaranteed to operate.
 Scanning speed may vary depending on the specifications of
your computer.
Setup Disk Contents

Install the following software necessary for using the scanner from
the supplied Setup Disk.
 CaptureOnTouch
This is a dedicated scanning utility for this product.
 Scanner Driver
This is the scanner driver for this product.
Cloud Service Software

For some of the supplied third-party software, a cloud service
account is required to use some or all of their functions.
Software Cloud service used
Google docs plug-in for CaptureOnTouch Google Drive
Evernote Evernote
CaptureOnTouch plug-in for Evernote Evernote
CaptureOnTouch plug-in for Dropbox Dropbox
CaptureOnTouch plug-in for SugarSync SugarSync
CaptureOnTouch plug-in for Microsoft Microsoft OneDrive

OneDrive
16

Software Installation 2 Click [Typical Installation].
The procedure for installing the software is as follows:
Install the software before connecting the scanner to the computer.

 Log on to Windows as an Administrator.
 Close all other applications before installing the software.
1 Insert the Setup Disk into the disk drive of the computer.
The setup menu automatically starts up when you insert the
disk into the drive. (If the menu does not start up, execute
setup.exe from the disk.)
If you want to reinstall only specific software that you have

previously uninstalled, select [Custom Installation] and specify the
software.
For Windows 8.1/8/7/Vista 3 Click [Install].

If the [User Account Control] screen appears, click [Yes] or
[Allow].
17

4 Follow the instructions on the screen to complete installation. 5 Click [Exit] to finish installing the software.
Installation of EMC Cloud Capture Function
 EMC Captiva Cloud Runtime provides a component that

enables the use of web-based applications.
 The applications need to support this function when enabling
this function. Be sure to install it only when you are using a sup-
ported application.
18

Chapter 4 Connecting the Scanner Connecting the Scanner to the Computer
Connect the scanner to the computer.
Connect the scanner to the computer and power outlet.
Connecting the Scanner to the Computer .................................. 19
Turning the Power ON ................................................................ 20  Do not connect the scanner to the computer before installing the
software.
 Before connecting the scanner to the computer, verify that the
power of the scanner is OFF. If the power is ON, turn it OFF.
1 Connect the power cord to the AC adapter.
2 Connect the plug of the AC adapter to the power connector on

the back of the scanner.
19

3 Use the supplied USB cable to connect the scanner to the Turning the Power ON
computer.
The power of the scanner can be turned ON and OFF with the
power button on the front of the scanner.
1 Make sure that the scanner and computer are connected

properly with a USB cable.
2 Press the power button.
The power indicator lights blue when the power is ON.
When the scanner is turned on for the first time, the balloon
message shown below appears on the Windows task bar. If you wait
a while, automatic scanner recognition will end and the scanner will
become ready to use.
When the scanner is properly connected to the computer, the

(CaptureOnTouch) icon appears on the taskbar as follows.
20

If the taskbar icon appears as , the scanner is not properly
connected to the computer. Check the status of the power and USB
cable.
Turning Off the Power

Press and hold the power button until the indicator goes out.
 After turning the scanner off, wait at least 10 seconds before

turning it back on.
 If you will not be using the scanner for an extended period, you
should disconnect the power cord from the AC outlet for safety.
The scanner's auto power off setting is enabled by default, and the
scanner will turn off automatically if it is not operated for 4 hours.
For details on how to disable this setting, see "Auto Power Off
Setting" on p.67.
21

Chapter 5 Placing Documents Documents
The scanner can scan documents ranging in size from business
There are two methods of scanning documents using this scanner. cards and checks to A4/LTR/LGL. The document sizes that this
scanner can scan are shown below.
Documents.................................................................................. 22
Placing a Document into the Feeder .......................................... 23 Documents
Placing a Document on the Flatbed (Platen Glass).................... 25 The scanner can scan documents of the following sizes:
Setting the Long Document Mode .............................................. 26
Feeder
Width: 51 mm to 216 mm (2" to 8.5")
Length: 89 mm to 356 mm (3.5" to 14.0")
(You can scan documents up to 1,000 mm (39.3") long by
setting the scanner to the Long Document mode.)
Thickness: 35 to 128 g/m2
Capacity: 50 sheets or stacked to a height of 6.0 mm (0.2")
(including curling)
Flatbed (Platen Glass)

Width: 216 mm (8.5")
Length: 356 mm (14")
Make sure to thoroughly read the following cautions for scanning documents
using the feeder:
 When scanning a stack of documents using the feeder, make
sure that the documents are of the same size, stock, and paper
quality. Feeding documents of different sizes or types together
may cause a paper jam.
 Always make sure that the ink on a document is dry before
scanning it. Scanning documents with the ink still wet may soil
the rollers or scanning glass, cause lines or smudges to appear
on images, or dirty other documents.
 Always clean the rollers or scanning glass after scanning a doc-
ument written in pencil. Scanning documents with pencil written
on them may soil the rollers or scanning glass, cause stripes to
appear in images, or dirty other documents.
 When scanning a two-sided document that is printed on thin
paper, the image on the opposite side of each page may show
22

through. Adjust the brightness in the scanning conditions before Placing a Document into the Feeder
scanning the document.
 Scanning the following types of documents using the feeder
may cause paper jams or malfunctions. Scan documents like 1 Open the document feed tray.
these using the flatbed (platen glass).
Wrinkled or Carbon paper

creased documents
Curled paper Coated paper
Torn documents Extremely thin,

translucent paper
Documents with Documents with

paper clips or staples excessive
paper dust particles. 2 Ruffle and sort the documents, and then set the documents
with the surfaces to be scanned facing up.
Business Card
Size: 51mm × 89mm (2.01" × 3.50") or larger
Paper weight: 128 to 209.5 g/m2 (0.15 mm to 0.25 mm)
Orientation: Vertical feeding only
If a stack of business cards cannot be fed properly, reduce the num-

ber of cards in the stack.
3 Adjust the document guides to fit the width of the document.
The document can now be scanned.
23

Before scanning, make sure that the document is not curled or
creased, and that it is placed in the feed tray correctly. Scanning an
improperly placed, curled, or creased document may damage the
document or cause a paper jam.
When placing documents into the feed tray, take care not to cut
your hands on the edges of the paper.
 Before you place a document, check to make sure it does not

contain paper clips, staples, or other small metal objects. These
items may cause a fire or electrical shock, damage the docu-
ment, or cause a paper jam or scanner malfunction.
 Do not wear loose clothing or jewelry that may get caught in the
scanner while you are using it. This may result in personal
injury. Be extra careful of neckties and long hair. If anything gets
caught in the scanner, immediately turn the power OFF, and dis-
connect the power cord from the power outlet to stop scanning.
 Always smooth out any folds or curls in your documents before
placing them into the feeder. If the leading edge of a document
is curled, it may cause a paper jam.
 If feeding stops due to a system error or paper jam while the
scanner is scanning, resolve the problem, make sure that the
scanned image of the last page that was successfully fed has
been stored, and then resume scanning the remaining docu-
ment pages.
 After you finish scanning, close the document feed tray and the
document eject tray to prevent damage to the scanner while it is
not being used.
Documents That Contain Differently-Sized Pages

Place the document so that each page is centered between the
document guides.
24

Placing a Document on the Flatbed 3 Carefully close the feeder.
(Platen Glass)
1 Carefully open the feeder.
 Close the feeder gently to avoid catching your fingers, as this

may result in personal injury.
 Do not use excessive force when closing the feeder, as this may
damage or break the platen glass, and may result in personal
Never place any object other than documents to be scanned onto injury.
the platen glass. Doing so may result in damage to the scanner or  Do not press down hard on the feeder when using the platen
an injury. glass to scan thick books. Doing so may damage the platen
glass and result in personal injury.
2 Place the document face down and align the top edge of the
document with the back edge of the platen glass (by the
alignment mark in the top left corner).
25

Setting the Long Document Mode
The length of documents that can be scanned with the scanner is
normally 356 mm (14"), but you can scan documents up to 1,000
mm (39.3") long by setting the scanner to the Long Document
mode.
Note the following when using the Long Document mode:

2 Click [CANON DR-F120 USB] and click [Properties].
The Long Document mode cannot be used with the 2400 dpi resolu-
Scanner properties are displayed.
tion.
 When scanning in the Long Document mode, if the document is
3 Select a Long Document mode.
placed on the scanner in a skewed position, it may hit the edges
of the feeding area and be damaged. Be careful to place the
document so that it is not skewed.
 When scanning with the Long Document mode, paper jam
detection may react slowly, resulting in damage to the docu-
ment. Be careful to avoid paper jams.
 When scanning large-sized documents with the Long Document
mode, scanning may be slower. Errors may also occur due to
memory shortage and scanning may be disabled.
Log on to Windows as an Administrator.
1 Click the Start button, and then click [All Programs], [Canon
DR-F120], and [Canon imageFORMULA Utility].
imageFORMULA Utility starts.
4 Click [OK].
26

Setting Scanning Conditions
Configure scanning conditions as follows when scanning documents
in Long Document mode.
 CaptureOnTouch
Set [Page Size] to [Match original size] under [Scanner setting].
-> "Select document settings" on p.40
 Scanner driver
Set [Page Size] to [Match original size] in the [Basic] tab. ->
"Setting Basic Scanning Conditions" on p.50
27

Chapter 6 Scanning with What is CaptureOnTouch?
CaptureOnTouch CaptureOnTouch is a scanning application that enables you to scan
a document with a simple operation merely by selecting the screen
panel.
This section describes the scanning procedure when using
CaptureOnTouch.
What is CaptureOnTouch?.......................................................... 28
Starting and Exiting CaptureOnTouch ........................................ 29
Screen Descriptions.................................................................... 30
Standard Scanning ..................................................................... 31
Scanning Shortcut ...................................................................... 33
Scanning with Start Button ......................................................... 36
Operations for the scanned image edit window .......................... 37
Select document settings............................................................ 40
Setting the output........................................................................ 42
Scanning Shortcut setting........................................................... 43
About file formats........................................................................ 43
Environmental Settings............................................................... 45 CaptureOnTouch is provided with multiple scanning methods that
can be selected according to the purpose and application.
CaptureOnTouch supports the following scanning methods.
28

Starting and Exiting CaptureOnTouch
By default, CaptureOnTouch becomes resident in the system when
you start your computer.
Double-click (CaptureOnTouch icon) in the taskbar to start

CaptureOnTouch and display the main window.
 You can also start CaptureOnTouch from the Start menu. Click
Standard Scanning [Start] - [All Programs] - [Canon DR-xxx] - [DR-xxx CaptureOn-
Touch].
Click the Select document and Output panels, and then click the
 The interval between the time you press the Start button on the
[Scan] button to scan the document. You can select the scan
scanner and the time scanning begins is shortened when the
method according to the document type and purpose of use before
[Make CaptureOnTouch resident] check box is selected in the
scanning.
[Basic settings] tab of the [Environmental settings] dialog box.
-> "Standard Scanning" For details, see "Environmental Settings" on p.45.
Scanning Shortcut Exiting CaptureOnTouch

You can register in advance combinations of frequently-used To close the CaptureOnTouch window, click at the top of the
document selections and output methods as a "Scanning Shortcut". window. This closes the window, but CaptureOnTouch will continue
Just click the Scanning shortcut panel to implement the scan. to reside in the system.
-> "Scanning Shortcut"
To quit the CaptureOnTouch application, click (CaptureOnTouch
icon) in the taskbar, and select [Exit] from the menu.
Start button
"Scanning shortcuts" are allocated to the scanner start button in
advance. Set the document and press the Start button to start the
scan. You can also allocate your own shortcuts to the start button.
-> "Scanning with Start Button"
CaptureOnTouch becomes no longer resident in the system and the

icon disappears from the taskbar.
Restarting CaptureOnTouch
To use CaptureOnTouch after it has been made not resident in the
system, use one of the following procedures to restart it.
29

CaptureOnTouch will start and become resident in the system Screen Descriptions
again.
 Click [Start] - [All Programs] - [Canon DR-xxxx] - [DR-xxxx Cap- There are two areas in the CaptureOnTouch main screen, [Scan-
tureOnTouch]. ning Shortcut] and [Standard Scanning].
 Press the Start button on the scanner (in this case, the main Use the [>] [<] at the top right of the main window to move between
screen of CaptureOnTouch will open and scanning will start sections.
using the scan method assigned to the Start button).
In Windows 8.1 / 8, it is registered in the following location.
Various panels have been prepared according to the scan types and
outputs in each section.
Click the [New document] button, and a [New document] panel will
be added.
30

Standard Scanning
Operations;
Selecting the Select document panel-> Selecting the Select output
panel->Start scanning
1 Place the document in the scanner.
2 Click the select document panel for the document to be

scanned from [1 Select document].
The selected [Select document] panel will be displayed in orange. To edit
scan images, see "Select document settings".
4 Click the [SCAN] button.
3 Click the output panel for the scan image application from [2
Output].
The selected [Output] panel will be displayed in orange. To edit the [Out-
put] panel, see "Setting the output".
The document is scanned. While scanning is in progress, the

number of pages scanned is displayed in addition to the scanner
settings.
When the scan is finished, the [Scanned image preview screen]
opens.
31

5 To check the scanned image, click the [Finish] button.
If using the same document selection and output combination the

next time, click the [Save to Shortcut] button.
The Select document and Select output that you selected are added
to Scanning Shortcut. A new panel is added in the Scanning
Shortcut panel view.
 If you configure scanning conditions that consume a large

amount of the computer's memory, scanning may stop because
of insufficient memory. If an error message appears due to
insufficient memory while scanning is in progress, stop scan-
ning, change the scanning conditions, and then try scanning
again.
 A multiple-page scan cannot be saved when it reaches the file
size of 2 GB. Change the save settings if an error message is To edit scan images, see "Operations for the scanned image edit win-
displayed. dow" on p.37.
Click the [ ] button to edit the output settings. -> "Setting the output"
Click the [Cancel] button to discard the scanned image and return to the
main window.
If scanning continuously, set the next document, and click the [Scan
When the output has finished, a popup window will be displayed. If
more pages] button to start the document scan.
saving the scanned image, a link to open the save destination folder
will be displayed.
This completes the Standard Scanning.
If you click [Open storage folder], the folder in which the saved
scanned images were saved opens. Depending on the output
settings, the [Open storage folder] button may not be displayed.
32

Scanning Shortcut
Operations;
Save [Scanning Shortcut] -> Scan the document -> Output the
You can also create a new Destination panel by clicking [ ] on the
scanned images
[New] button, and in the menu that appears, selecting the type of
By adding scanning shortcuts that combine frequently-used Scanning Shortcut.
document selections and outputs, you can scan just by clicking the
Scanning Shortcut panel. 2 The Edit Scanning Shortcut Panel dialog box appears when
you click the Edit button.
If a registered scanning shortcut is allocated to the start button, you

can implement shortcut scans using these settings just by pressing
the scanner start button -> "Scanning with Start Button"
Registering and editing scanning shortcuts

Multiple scanning shortcuts can be allocated to CaptureOnTouch.
1 Either click the [New shortcut] button in [Scanning shortcut], or

select the document scan and output in [Standard Scanning],
3 Click the [Document] tab to set the Select document settings. -
> "Select document settings"
and click the [Save to Shortcut] button.
A scanning shortcut panel will be created.
33

4 Click the [Output] tab to set the outputs. -> "Setting the output" [Enable additional scan]
Check it on to display [Scan more pages] button in the Scan Editing
screen to enable continuing scanning.
[Button assignment]
You can allocate one of the settings registered in scanning shortcuts
to the scanner start button.
If a scanning shortcut is allocated to the start button, its icon will be
displayed in the scanning shortcuts panel.
5 Click the [Option] tab to set the options.
[Order of output]
Click each button to configure "Adding and Deleting output," and
"Order change".
6 Click the [General] tab to make other settings.
[Edit after scanning]

Check it on to enable modifying the scanned images in Scan Editing
screen. When unchecked, the Edit window is not displayed in Scan
Editing screen. -> "Operations for the scanned image edit window"
34

[Name]
Enter the Scanning shortcut panel name.
Selecting and scanning shortcuts
1 Place the document in the scanner. -> "Chapter 5 Placing

Documents"
2 Click the scanning shortcut panel.
3 To check the scanned image, click the [Finish] button.

The document is scanned. While scanning is in progress, the
number of pages scanned is displayed in addition to the scanner
settings.
When the scan is finished, the [Scanned image preview screen]
opens.
 If you configure scanning conditions that consume a large

amount of the computer's memory, scanning may stop because
of insufficient memory. If an error message appears due to
insufficient memory while scanning is in progress, stop scan-
ning, change the scanning conditions, and then try scanning
again.
 A multiple-page scan cannot be saved when it reaches the file
size of 2 GB. Change the save settings if an error message is
displayed.
To edit scan images, see "Operations for the scanned image edit win-
dow" on p.37.
If scanning continuously, set the next document, and click the [Scan
more pages] button to start the document scan.
If [Enable additional scan] is disabled in the scanning shortcut
settings, the [Scan more pages] button will not be displayed.
35

If [Edit after scanning] is disabled in the scanning shortcut settings,
the edit window will not be displayed.
Click the [ ] button to edit the output settings. -> "Setting the output"
Click the [Cancel] button to discard the scanned image and return to the
main window.
When the output has finished, a popup window will be displayed. If
saving the scanned image, a link to open the save destination folder
will be displayed.
This completes the shortcut scans.
 If the [Do not display the main screen when the scan is started
with the scanner button] checkbox is enabled in the Environ-
mental settings, the main CaptureOnTouch window will not be
displayed when a scan is started from the start button. Only dia-
log boxes and error messages during scanning, and completion
popup windows are displayed.
 If the [Do not display the main screen when the scan is started
If you click [Open storage folder], the folder in which the saved with the scanner button] checkbox is enabled in the Environ-
scanned images were saved opens. Depending on the output mental settings, [Enable additional scan] and [Edit after scan-
settings, the [Open storage folder] button may not be displayed. ning] will be disabled when scanning is started from the start
button.
Scanning with Start Button

"Scanning shortcuts" are allocated to the scanner start button in
advance.
You can set frequently-used scans to the scanning shortcuts, and
then allocate them to the start button.
If you place the document and press the Start button,
CaptureOnTouch starts and scanning starts.
36

Operations for the scanned image edit Changes the display magnification. Move
window the slider to + (plus) or - (minus) to enlarge
or reduce the preview image.
When scanning has finished, a preview window of the scanned Click to make the display magnification
image will be displayed. of the preview enlarged to full-screen.
Click to display or hide the preview area.
To display the edit window in the preview window, click on the
tool bar.
Click to display or hide the Edit window.
Scanned image preview screen (2)Thumbnail Display Area

Thumbnails of the scanned documents will be displayed. You
can implement the following operations.
Click a thumbnail to display a preview of the scanned image in
the preview window.
Drag a thumbnail to change pages.
(3)Preview Area
The preview images of scanned documents are displayed.
(4)Edit window
You can edit scanned documents.
Click an item to open the edit window.
Click the [Restore] button to discard the edit results and return
to the previous scan image.
(1)Toolbar If [Edit after scanning] is disabled in the scanning shortcut settings,

This tool bar enables operations to thumbnails and preview the edit window will not be displayed.
images.
Tools Description
Switches the image selection for the
thumbnail area.
These buttons mean "All pages", "Odd
pages" and "Even pages" from the left.
Indicates the page of the image displayed
on the preview. Click to change the
page to be displayed.
37

[Color adjustment] (Easy settings) [Color adjustment] (Manual settings)
Click [Color adjustment] to display the default. Move the slider to the left or right to adjust the brightness and
Click the button to toggle between the typical settings and manual contrast of the image, checking the preview image.
settings displays. Click the [Grayscale] button to render the image in grayscale.
Click a thumbnail in typical color adjustment to select the most Click the [Black and White] button to render the image using 2
suitable preview image that is displayed. values: black and white.
9 thumbnail patterns are displayed for the relevant image in color, When adjustment is finished, click the [OK] button. To cancel the
and 6 patterns in grayscale. adjustment, click the [Back] button.
When adjustment is finished, click the [OK] button. To cancel the
adjustment, click the [Back] button.
38

[Image alignment] [Rotate]
Click [Image alignment] to display. Click [Rotate] to display.

The preview image or the slider can be used for the straightening The scanned image can be rotated in 90 degrees to the left or the
and the trimming. right. The rotation can be adjusted according to the preview image.
In the preview image, drag the Move grip , the Straighten grip (5)Information Display Area
and/or the trimming frame directly. To change the extent of the The information regarding the "Select document" and "Select
trimmed image, drag the Move grip on the preview. output" is displayed.
When adjustment is finished, click the [OK] button. To cancel the Click the button, and the Output Settings dialog will appear.
adjustment, click the [Back] button.
Click the [Scan more pages] button to continue the scanning.
Clicking the [Cancel] button will destroy the scanned images
and return to the top screen.
When clicking the [Finish] button, the output processing will
start. After it is completed, the screen will return to the top
screen. If saving the scanned image, a link to open the save
destination folder will be displayed.
If [Enable additional scan] is disabled in the scanning shortcut

settings, the [Scan more pages] button will not be displayed.
39

Select document settings [Color mode]
Select the color mode for scanning from below.
By default, CaptureOnTouch enables the [Full auto] scan setting, so
scanning is implemented using the scan conditions that match the Detect automatically Automatically determines the color mode based
document. on the document content and scans accordingly.
24-bit Color Scans the document in color.
To specify the document size, color mode, and other settings, set
the desired scan condition by editing the scan mode panel. 24-bit color Scans the document in color using photo-
(photograph) compatible tones.
Grayscale Scans the document in Grayscale.
Creating new [Select document] panels
Grayscale (photograph) Scans the document in color using photo-
Click the [New document] button, and a [New document] panel will compatible tones.
be added. Black and White Scans the document in black and white (binary).
Click to display the list of panel types. The selected type of the
panel is created. [Page Size]
Select the paper size of the document to be scanned.
Edit [Select document] panel If you specify [Match original size], the page size of the scanned
document is detected and the images are saved at the detected
The [Select document edit screen] opens when you click the [ ] size.
button in the [Select document] panel.
Click the [Select document] tab in the shortcuts editing window.
[Dots per inch]
Select the resolution.
Select [Detect automatically] and the software will automatically
scan the document at the optimum resolution.
[Scanning Side]
Select the scanning side of the document.
If you select [Skip blank page], scanned images of blank pages are
not saved.
[Automatically straightens skewed images]

If a document is not straight when fed, the scanner detects that the
document is not straight from the scanned image and straightens
the skewed image.
Select the setting from below.
Scan settings [OFF]
Makes the scan settings. [Straightens with angle of fed documents]
[Straightens with angle contents of fed documents]
40

[Rotate image to match orientation of text] Icon
Check [Enable] on to rotate the image in the same direction with the You can change the document scan icon displayed in the select
characters. document panel and scanning shortcut panel.
Enable [Change icon] to enable the [Settings] button and select the
[Use advanced settings dialog box] file.
Document scan settings include basic items that are configured in The file formats that can be selected as icon files are described
[Scan settings], and the settings that are configured in the advanced below.
settings dialog box. The settings in the advanced settings dialog box
 .ico, .exe, .jpg, .png
are applied for settings other than the basic items.
Enable [Use advanced settings dialog box] to implement advanced
scanner settings other than the basic items using the advanced
settings dialog box (scanner driver). To open the scanner driver,
enable this item, and then click the [Settings] button.
The driver settings dialog box includes setting items that are the
same as the basic items in [Scanner setting], but the setting for each
of the them is stored separately.
Which settings are used during scanning differs as follows
depending on the setting of the [Use advanced settings dialog box]
check box.
Setting of [Use Basic items Other than basic
advanced settings items
dialog box]
OFF Settings of Settings of the
[Scanner setting] advanced settings
dialog box of the
scanner driver
ON Settings of the advanced settings
dialog box of the scanner driver
For the advanced settings other than the basic items, see the help in
the driver settings dialog box.
General
Set the following items as occasion demands.
Name
Enter the name to be displayed in the select document panel.
41

Setting the output Save to folder
By default, CaptureOnTouch enables the settings to converts the

scanned images to PDF file and save to a folder.
To specify the output method and save location, edit the output
panel and set the desired output.
Create new [Output] panel

Click the [New output] button to add a [New output] panel.
Saves the scanned image to the specified folder. When this output
Click to display the list of panel types. The selected type of the method is specified, set the save location folder.
panel is created.
Other output methods
Edit [Output] panel CaptureOnTouch supplies output methods other than [Save to
The Edit output screen opens when you click the [ ] button in the folder] as plugins.
Output panel. By installing the plug-in, you can use various services such as
Click the [Output] tab in the shortcuts editing window. printing the scanned image or attaching it in an e-mail.
To install plugins, enable the checkbox when installing
CaptureOnTouch.
The output methods that can be selected depend on the plugins that
have been installed.
For how to use the plugins, see the plugin help.
Select output method

File formats and save locations that can be selected depend on the
output method selected.
42

Scanning Shortcut setting About file formats
By default, CaptureOnTouch enables the [Full auto] scan setting, so Set the file format of the scanned image. When you select a file for-
scanning is implemented using the scan conditions that match the mat other than BMP or PNG, the [Detail Settings] button is enabled,
document. allowing you to make the detail settings for the selected file format.
To specify combinations of document selection and outputs, you can
edit the scanning shortcut panel to set the desired scanning
shortcut.
You can select one of the following file formats for the scanned
Creating new [Scanning Shortcut] panels image.
There are two ways as described below to create a new Scanning  PDF format
Shortcut panel.  TIFF format
 Click the [Save to Shortcut] button in [3 actions] in Standard  PNG format
Scanning to register the selected output and document scan to  JPEG format
one of the scanning shortcut panels.  BMP format
 PPTX format (File format for Microsoft PowerPoint 2007 and
 Click the [New shortcut] button to add [New scanning shortcut] later)
panel. The file formats that can be selected vary depending on the
Click to display the list of panel types. The selected type of destination setting.
the panel is created. When you output the scanned image using the plug-in, the image is
output in the file format set in the application of the plug-in.
Editing new [Scanning Shortcut] panels Therefore this file format may be different from the one selected in
the Select document panel.
When the Edit button is clicked, the Scanning Shortcut panel
editing dialog will appear. PDF setting
The following tabs are on the Edit Scanning Shortcut panel screen.
 [Document] tab
 [Output] Tab
 [Option] Tab
 [General] Tab
In [Multi-pdf settings], specify whether to save the scanned images as a

multi-page file ([Save all pages as one file]) or single page files ([Create a
file for each specified number of pages]).
For [Create file that complies with PDF/A], select [ON].For [Compression
mode] select either [Standard] or [high compression].
43

If you click the [Compression rate] button, you can specify the compres- PPTX settings
sion rate in the dialog box that appears.
TIFF setting
You can specify whether to add OCR information to the scanned images.
In [Multi-tiff settings], specify whether to save the scanned images as a

multi-page file ([Save all pages as one file]) or single page files ([Create a
file for each specified number of pages]).
By selecting ON for [Compress image] and clicking the
[Settings] button, you can specify the compression rate in
the dialog box that appears.
JPEG setting
You can specify the compression rate of JPEG images.
44

Environmental Settings If the [Do not display the main screen when the scan is started with
the scanner button] check box is selected, the main screen of
To configure the environmental settings of CaptureOnTouch, open CaptureOnTouch is not displayed when the Scanning Shortcut
the [Environmental settings] dialog box. scanning is started by pressing the scanner's Start button. However,
dialogs and error messages during scanning and the pop-up screen
Click (CaptureOnTouch icon) in the taskbar, and select when the scan is completed will be displayed.
[Environmental settings] from the menu. When this setting is enabled, the [Enable additional scan] and [Edit
after scanning] check boxes on the Edit Scanning Shortcut settings
screen are disabled.
The following describes the setting items of each tab displayed in
the [Environmental settings] dialog box. Back Up / Restore
Use the [Back Up] and [Restore] buttons to back up the
[Basic settings] Tab
configuration file (settings, registered jobs, etc.) of CaptureOnTouch
On the [Basic settings] tab, configure the following settings. and restore the settings from the backup data.
[Back Up] button

Back up the settings of CaptureOnTouch to a backup file (*.cot). You
can store the initial settings of CaptureOnTouch by performing a
backup before you first use CaptureOnTouch.
[Restore] button
Restore the settings from the backup file.
When using multiple computers, you can back up the environmental
settings of one computer and then perform a restore on the other
computers so that all of the computers have the same settings.
Launch method setting

By default, CaptureOnTouch becomes resident in the system when
you start your computer. Clear the [Make CaptureOnTouch resident]
check box to not make CaptureOnTouch resident in the system.
Display
Select the [CaptureOnTouch appears when the scanner is
connected] checkbox to open the main screen of CaptureOnTouch
automatically when the scanner is connected to the computer. This
setting is only enabled when CaptureOnTouch is running (or
resident in the system).
When this setting is enabled, the [Do not display the main screen
when the scan is started with the scanner button] setting is disabled.
45

[Plugin] Tab [Maintenance] Tab
On the [Plugin] tab, confirm the plugins that have been added to On the [Maintenance] tab, you can configure the log settings for the
CaptureOnTouch. maintenance of CaptureOnTouch and initialize the settings.
[Setting] button Log settings

Displays the detailed information on the selected plugins. The Log file settings screen opens when you click the [Settings]
button.
Select the type of log file.
This button may not be displayed for some plugins.
[Enable] [Disable] button

This button is used to toggle between Enable/Disable modes for the
plugin selected from the plugin list.
If you click the [Disable] button, the following dialog is displayed.
If you click the [Execute] button, the [Save File] dialog is displayed.
The operation slows down if you select [Full] for [Log file type].
[Initialize]
A confirmation dialog box appears when you click the [Initialize]
button.
46

All CaptureOnTouch data are deleted and returned to the default
settings.
47

Chapter 7 Setting the Scanner Driver Configuration and Functions of the Scan-
ner Driver
When you scan a document in an ISIS compatible or TWAIN
The scanner driver consists of the following five tabs.
compatible application (CaptureOnTouch, etc.), open the scanner
driver and configure the scanning conditions and other settings.
This section describes the configuration and functions of the
scanner driver.
For details on the setting screen, see the Help of the scanner driver.
Configuration and Functions of the Scanner Driver.................... 48 Click the [Help] button of the driver to display help related to the
corresponding tab or dialog box.
Setting Basic Scanning Conditions............................................. 50
[Basic] Tab
Configure basic scanning conditions such as the mode, page size,

resolution, and scanning side.
In addition, you can click the [Area] button and specify the area to be
scanned.
Depending on the ISIS compatible application, the application may

have its own screen for setting scanning conditions. If the scanner
driver is opened in such an application, setting items related to the
functions provided by the scanner driver other than scanning
conditions will be displayed on the [Basic] tab.
48

[Brightness] Tab [Image processing] Tab
Adjust the brightness and contrast of scanned images. Set the processing method for scanned images.
In addition, you can also click [Gamma] and set the gamma
correction value for scanned images. [Feeding] Tab
 Gamma correction is set when the color tone of the scanned

image is different from that of the image displayed on the moni-
tor.
 For information on your monitor's gamma value, see the instruc-
tion manual that came with the monitor.
Specify scanner operations related to document feeding.
49

[Others] Tab Setting Basic Scanning Conditions
This section provides an overview of the basic setting items that are
the minimum requirements when configuring the scanner settings.
Confirming Basic Conditions for Scanning

When you scan a document, make sure you confirm the [Color
mode], [Page Size], [Dots per inch], and [Scanning Side] basic
conditions in the Basic settings dialog box.
Configure settings for specialized scanning and image processing.
Color mode
Select the scanning mode.
 [Advanced Text Enhancement] and [Advanced Text Enhance-

ment II] remove or process the background color and back-
ground surrounding text to enhance the text for easy reading.
When [Advanced Text Enhancement II] is selected, you can
50

make the text in scanned images easier to read by adjusting the Scanning Side
contrast on the [Brightness] tab. Select which of the sides of the document to scan.
 [Detect automatically] detects whether the document is in color,
grayscale, or black and white. You can configure advanced set-
tings related to the detection method by clicking [Setting]. For
details, see the Help.
If the scanning side is set to [Skip Blank Page], the images of blank
Page Size pages are deleted when images are saved.
Select the page size that matches the document to be scanned.
[Feeder/Flatbed]
Specify whether to scan documents using the feeder or the flatbed.

If [Auto] is selected, scanning occurs from the feeder only when
documents are placed in the feeder. (If there are no documents in
If [Match original size] is selected, the edges of the document are the feeder, the documents placed on the flatbed are scanned.)
detected and images that match the size of the document are
saved.
 To scan using the flatbed, set [Feeder/Flatbed] to [Flatbed] or

[Auto].
If [Auto-detection] is selected, the edges of the document are  If [Feeder/Flatbed] is set to [Auto], documents placed in the
detected, and images are saved according to the detected feeder are scanned. If there are no documents in the feeder, the
document size. documents placed on the flatbed are scanned.
 This setting is automatically set to [Feeder] when [Rapid recov-
Dots per inch ery system] is enabled in the [Others] tab.
Select the scanning resolution.
Higher resolutions provide clearer images but result in larger file

sizes and slower scanning.
When [Detect automatically] is specified, the resolution is detected
automatically from the content printed in the document.
51

Chapter 8 Special Scanning Practical Examples
This section provides examples of scanning settings for different To scan unregistered size documents
purposes. For details on setting options, see "Chapter 7 Setting the You can register a non-standard page size that has not been
Scanner Driver" on p.48. registered as a page size by naming and registering it as a custom
Practical Examples page size in the Custom Paper Size dialog box, which is opened
from the [Save] button on the [Basic] tab.
To scan unregistered size documents ..................................... 52
When you want to specify the scan area................................. 53
When you want to delete the images of the blank pages in two-
sided documents ..................................................................... 53
When you do not want to scan colored lines and text ............. 53
When you want to enhance a particular color ......................... 54
When you want to enhance contours in images...................... 54
When you want to eliminate black borders around scanned
images..................................................................................... 54
When you want to make lines or characters in the scanned
images thicker ......................................................................... 54
When you want to enhance text that is difficult to read because
of factors such as the background of the scanned document . 55
To correct tilted documents and images.................................. 55
When you want to remove the black spots in scanned images
while scanning documents with punch holes .......................... 55
When you want to detect multiple pages fed at the same time56
When you want to match the orientation of images to the text
when scanning a mixture of pages with different text orientations
56
When you want to rotate the images of a document placed
horizontally to correct the orientation ...................................... 57
When you want to use multistream settings for scanning ....... 57
When you want to remove dots and notches that appear in
documents............................................................................... 58
When you want to save a scanner driver setting ..................... 59
Function Restrictions Depending on Mode Setting..................... 59
52

Practical Examples If [Skip Blank Page] is selected, the [Setting] button is enabled, and
you can adjust the level for judging whether pages are blank.
When you want to specify the scan area

Specify the area of the document to be scanned in the Scan Area
dialog box, which is opened from the [Area] button on the [Basic]
tab.
Practical Examples
When you do not want to scan colored lines and text

Specify the color (red, blue, green or Color Elimination) to be
ignored (dropped out) in the color drop-out settings on the [Image
processing] tab, and that color will not be scanned.
Practical Examples
When you want to delete the images of the blank pages

in two-sided documents
Set the scanning side setting to [Skip Blank Page] on the [Basic] tab
to delete the images of the blank pages in the document.
53

Practical Examples Practical Examples
When you want to enhance a particular color When you want to eliminate black borders around
Specify the color to enhance (red, blue, or green) from the [Color scanned images
drop-out] drop-down list in the [Image processing] tab. Select the [Border Removal] check box in the [Image processing]
tab. The black borders that surround scanned images are removed.
Practical Examples
Practical Examples
When you want to enhance contours in images
Adjust the edge emphasis setting on the [Image processing] tab. When you want to make lines or characters in the
scanned images thicker
Drag the slider for [Character Emphasis] on the [Image processing]
tab to make the lines and characters that appear in the scanned
image thicker.
54

 Advanced Text Enhancement is suitable for a document with a
light background color or a document with a non-uniform back-
ground (such as a pattern). If the background is uniform, it is
removed where it surrounds the text, and if the background is
non-uniform, it is processed to enhance text readability.
 Advanced Text Enhancement II is suitable for scanning a docu-
ment with a uniform background color and light text and back-
ground. If the background is non-uniform, such as a pattern, the
background may not be able to be completely removed and the
text may become difficult to read. If necessary, you can make
the text in scanned images easier to read by adjusting the con-
trast on the [Brightness] tab.
Practical Examples
Practical Examples To correct tilted documents and images

Place a check in [Automatically straightens skewed] under the
[Basic] tab, and then click [Setting] to display the [Deskew Settings]
When you want to enhance text that is difficult to read screen.
because of factors such as the background of the
scanned document
Select [Advanced Text Enhancement] or [Advanced Text
Enhancement II] in the mode setting on the [Basic] tab. The
background behind the text is removed or processed so that the text
is emphasized for better readability.
Select a correction method and click [OK].
Practical Examples
When you want to remove the black spots in scanned

images while scanning documents with punch holes
Select the [Punch Hole Removal] check box in the [Image
processing] tab. The black spots from the punch holes in the
document are removed from scanned images.
55

Practical Examples
When you want to match the orientation of images to the

text when scanning a mixture of pages with different
text orientations
Select [Text orientation recognition] in [Document Orientation] on
the [Others] tab. The text orientation on each page is detected, and
the scanned image is rotated in 90-degree increments to correct the
orientation.
Practical Examples
When you want to detect multiple pages fed at the same

time
Select the [Double Feed Detection] check box on the [Feeding] tab.
You can enable the [Detect by Length].
The orientation of the text is detected on each page, and each

scanned image is rotated in 90-degree increments to the correct
orientation.
Flatbed
Document: Face down
Feeder
Document: Face up
Output image
56

Output image
When the [Text Orientation Recognition] check box is selected, the

[Document Orientation] drop-down list is disabled.
Practical Examples
Practical Examples
When you want to use multistream settings for scanning
Multistream settings allow you to output multiple different scanned
When you want to rotate the images of a document images with a single scan operation, and output scanned images
placed horizontally to correct the orientation with different scanning conditions for each of the front and back
Specify the rotation angle in [Document Orientation] on the [Others] pages.
tab.
Depending on the application program, these settings may not

appear.
When you want to use the multistream settings for scanning, select
the [Use MultiStream] checkbox on the [Others] tab to display the
setting items related to multistream, and then configure the setting
items in the following order.
Images are rotated according to the orientation of the loaded

document and the selected angle.
Flatbed
Document: Face down
Feeder
Document: Face up
Image rotation 0 degrees 90 180 270

(clockwise) degrees degrees degrees
57

1 When you want to specify different scanning conditions for the Practical Examples
front and back pages of a document, select [Skip Blank Page]
or [Duplex] for [Scanning Side] on the [Basic] tab in advance.
When you want to remove dots and notches that appear
2 Specify the number of scanning conditions to apply in [Stream in documents
count of Front]. Up to three can be specified. You can remove dots and notches protruding from object outlines
that appear in documents from scanned images.
3 Select [Front 1st], and then open the other tabs and set the
scanning conditions.
Depending on the value specified for [Stream count of Front], configure
the remaining [Front 2nd] and [Front 3rd] in the same way.
4 When specifying the scanning conditions of the back,

configure the settings in the same way as described in 2 to 3.
In this case, specify [Stream count of Back], and then set the scanning
conditions for each of [Back 1st] to [Back 3rd].
The following shows the setting conditions that can be set in the
multistream settings.
Tab Items that can be set
[Basic] tab [Color mode] and [Dots per inch] (excluding

 Select the [Erase Dot] check box to automatically remove iso-
[Detect automatically] for both) lated black dots (3 x 3 dot size) from white backgrounds (or
white dots from black backgrounds).
[Brightness] tab [Brightness] and [Contrast]
 Select the [Erase Notch] check box to remove notches that pro-
[Image processing] [Edge emphasis], [Color drop-out] and [Character trude from object outlines in scanned images.
tab Emphasis]
[Feeding] tab None (all disabled)
[Others] tab None (only [Use MultiStream] is enabled)
58

Practical Examples Function Restrictions Depending on
Mode Setting
When you want to save a scanner driver setting
Some of the setting items in each of the driver tabs are disabled as
When you finish configuring a setting, click the [Save] button of follows depending on the setting for [Color Mode] on the [Basic] tab.
[User Preference] to save the setting.
[Brightness] tab
Setting value Contrast
Detect automatically O
Black and White O
Error Diffusion O
Advanced Text Enhancement –
Advanced Text Enhancement II O
256-level Gray O
24-bit Color O
O: Available for setting –: Not available for setting
[Others] Tab
The saved setting is registered to the list. You can delete a setting Setting value Prescan
from the list with the [Delete] button, and save or load a
configuration file with the [Back Up] or [Restore] button. Detect automatically –
Black and White O
Error Diffusion O
Advanced Text Enhancement O

The preregistered [Full Automatic Mode] cannot be deleted from
[User Preference]. Advanced Text Enhancement II O
256-level Gray O
24-bit Color O
59

[Image processing] tab
Edge Color Background
Setting value
emphasis drop-out smoothing
Detect automatically O – O
Black and White O O –
Error Diffusion O O –
Advanced Text Enhancement O O –
Advanced Text Enhancement – O –

II
256-level Gray O O O
24-bit Color O – O
Prevent Bleed
Character
Setting value Through / Remove
Emphasis
Background
Detect automatically O*1 O*2
Black and White O O
Error Diffusion O O
Advanced Text Enhancement – O
Advanced Text Enhancement – O

II
256-level Gray O –
24-bit Color O –

*1 Not available for setting if all of the following conditions in the
[Auto Image Type Detection Settings] dialog box are met.
- [Detection mode] is not set to [Color or Gray]
- [Mode in case of binary] in the [Settings for in case of
binary] tab is set to [Advanced Text Enhancement] or
[Advanced Text Enhancement II]
*2 Not available for setting when [Detection Mode] is set to [Color
or Gray] in the [Auto Image Type Detection Settings] dialog box.
60

Chapter 9 Regular Maintenance Routine Cleaning
Clean the scanner on a regular basis to maintain scanning perfor-
Clean the scanner and perform maintenance on a regular basis as mance.
described below to maintain peak scanning quality.
Routine Cleaning ........................................................................ 61
Cleaning the Roller Unit and Retard Roller ................................ 63
 For safety, always turn the power switch OFF and disconnect
Adjusting the Reduction Ratio .................................................... 66 the power cord before cleaning the scanner and the inside of
the feeder.
Auto Power Off Setting ............................................................... 67
 Do not use spray-type cleaners to clean the scanner. Precision
mechanisms may get wet and malfunction.
 Never use paint thinner, alcohol, or other solvents to clean the
scanner. Doing so may deform, discolor, or dissolve surfaces,
 When cleaning the scanner and inside of the feeder, be sure to
or result in a fire or electric shock.
turn off the power and disconnect the power plug from the outlet
beforehand.
Cleaning the Scanner
 Do not use spray cleaners to clean the scanner. Precision
mechanisms, such as the light source, may get wet, and cause Use a cloth dampened with water and thoroughly wrung out to clean
a malfunction. the outside of the scanner, and use a clean dry cloth to wipe the
scanner dry.
 Never use paint thinner, alcohol, or other organic solvents to
clean the scanner. Such solvents can damage or discolor the
exterior of the scanner, or create a risk of fire or electrical shock.
Cleaning the Scanning Glass and Pressure Board

If your scanned images contain lines or smudges, or if the scanned
documents are dirty, then the scanning glass or the Pressure Board
inside the scanner may be dirty. Clean them periodically.
61

1 Carefully open the feeder. 4 Use a clean dry cloth to wipe off smudges from the white
transparent film.
The white transparent film is used in two locations: Left side of
the pressure board and film area that appears when you pull
open with a thumb hook, as shown in the figure.
2 Use a clean dry cloth to wipe dirt off of the scanning glass and
the platen glass. There are two scanning surfaces, the flatbed
(platen glass) and scanning glass for scanning documents fed
from the feeder. Make sure to clean both surfaces.
5 Carefully close the feeder.
3 Wipe the Pressure Board with a clean dry cloth.
Close the feeder gently to avoid catching your hands, as this

may result in personal injury.
62

Cleaning the Roller Unit and Retard Roller
If streaks appear in scanned images, or if scanned documents
become dirty, the roller unit and retard roller may be dirty. Be
sure to clean them regularly.
The roller unit and retard roller are located inside the feeder cover.
Be sure to remove the roller unit and retard roller, as shown below,
before cleaning them.
Removing the Roller Unit and Retard Roller
1 Open the document feed tray and feeder cover.
4 Put your finger in the thumb hook, as shown in the figure, and
open the cover in the direction of the arrow.
2 Raise the roller unit’s lock lever. (Gently bend the lock lever
inward, then raise it.)
3 Remove the roller unit.

Hold the center of the roller unit (roller portion), lift the lock lever side (A),
then the other side (B).
63

5 Push the retard roller to the right to separate it from its axis and
remove it.
2 Close the cover.

Check that you hear a clicking sound and the roller is pushed in com-
pletely.
6 Use a cloth dampened with water and thoroughly wrung out to
wipe the roller clean.
3 Attach the roller unit.

Insert the shaft pin of the roller unit into the notch on the scanner (A), and
Attaching the Roller Unit and Retard Roller attach the lock lever vertically (B).
1 Attach the Retard Roller.

Set the retard roller in the recess inside the roller cover.
Make sure the roller's notch is aligned with the axis on the front unit, and
then push the roller further into the recess.
64

5 lose the feeder cover and document feed tray.
When closing the feeder cover and document feed tray, be

careful not to get your fingers caught, as this may result in
personal injury.
The roller unit and retard roller are consumable parts. If perfor-
4 Lower the lock lever to secure the roller unit into place. You can mance does not improve after cleaning the roller unit and retard
lower the lock lever smoothly by gently bending it inward. roller, the parts may need to be replaced. Contact your local autho-
rized Canon dealer. When replacing the parts, first replace the
retard roller. If performance does not improve, replace the roller unit
as well.
65

Adjusting the Reduction Ratio
As the rollers installed in the scanner wear out, scanned images
may become stretched in the vertical direction. If this happens, you
can reduce the amount of stretching of the image by adjusting the
reduction ratio.
1 Click the Start button, and then click [All Programs], [Canon DR-
F120], and [Canon imageFORMULA Utility].
4 Click [OK] to close the scanner properties.

3 Change the value of [Reduction ratio adjustment].

The adjustment value can be set within the range from -3.0% to
3.0%.
66

Auto Power Off Setting 3 Clear the [Turn off automatically after 4 hours] check box.
The scanner automatically turns off if 4 hours elapse without scan-

ning or another operation being performed.
To disable this setting, follow the procedure below.
1 Click the Start button, and then click [All Programs], [Canon DR-
F120], and [Canon imageFORMULA Utility].
4 Click [OK] to close the scanner properties.

67

Chapter 10 Uninstalling the Software Uninstallation
If the scan driver or CaptureOnTouch is not operating normally,

follow the procedure below to uninstall them. Then, re-install the
software from the Setup disk. -> "Software Installation" on p.17
Uninstallation .............................................................................. 68
1 From the Windows task bar, click the [Start] button, and then
[Control Panel].
2 Click [Uninstall a program] ([Add or Remove Programs] for

Windows XP).
The [Uninstall or change a program] dialog box appears.
3 From the Programs list, select the software you want to remove
and then click [Remove].
The delete confirmation screen appears.
4 Click [Yes].
Uninstallation of the software is now complete.
68

Chapter 11 Troubleshooting Clearing a Paper Jam
When paper jams occur during scanning, use the following proce-
Clearing a Paper Jam ................................................................. 69 dure to clear them.
Common Problems and Solutions .............................................. 70
Useful tips................................................................................... 72
When removing jammed paper, take care not to cut your hands
on the edges of the paper.
1 Remove any documents from the document feed tray and the
document eject opening.
2 Open the feeder cover to check for jammed paper.
If there is no jammed paper inside the feeder cover, check the back
of the feeder and the document eject opening.
69

3 If the jammed document is skewed or ripped, carefully remove Common Problems and Solutions
it manually. Take care not to rip the paper.
This section provides recommended solutions to common problems.
If you have a problem that is not solved by the following, contact
your local authorized Canon dealer.
Make sure to pull the document out carefully, without applying too
much force. If the jammed paper tears while you are pulling it out, Q1 The scanner will not turn on.
make sure to remove any remaining pieces from inside the scanner.
A1 Confirm that the AC adapter is plugged firmly into a power
4 Carefully close the feeder cover until it clicks into place outlet.
Q2 The scanner is not recognized.
A2 1 Confirm that the scanner is properly connected to the

 After removing the jammed paper, check to see if the last page computer with a USB cable.
was scanned correctly, and then continue scanning. 2 Confirm that the scanner is turned on. See the previous
 When a paper jam or other problem occurs while [Rapid recov- "Q1 The scanner will not turn on.".
ery system] is enabled in the scanner driver, the image of the 3 The computer's USB interface may not support the
last document that was scanned properly is saved before scan- scanner. The scanner cannot be guaranteed to work
ning is stopped. Therefore, you can quickly resume scanning with all USB interfaces.
after resolving the cause of the interruption. As the image of the 4 Confirm that the supplied USB cable is used to connect
document that was being fed at the time of the interruption may the scanner to the computer. The scanner cannot be
not be saved in such cases, be sure to verify the last scanned guaranteed to work with all available USB cables.
image before resuming the operation. 5 If the scanner is connected to the computer via a USB
hub, try removing the hub and connecting directly to the
computer.
Q3 Documents feed askew (scanned images are slanted).
A3 1 Align the document guides to fit the documents as

closely as possible, and load the documents so that they
feed straightly.
2 Enable [Automatically straightens skewed] in the scan-
ner driver settings.
3 If many pages have been scanned since roller cleaning,
clean the rollers. If documents still feed askew, roller
replacement or other maintenance may be needed. See
"Cleaning the Roller Unit and Retard Roller" on p.63 for
roller replacement procedures.
70

Q4 Documents are not scanned according to the settings Q8 Multiple pages of scanned images cannot be saved to a
configured in the scanner driver. single file.
A4 When you scan using [Select document] panel registered A8 Some file formats cannot save multiple scanned image
with CaptureOnTouch, the CaptureOnTouch settings have pages as a single file.
priority over the scanner driver settings. Edit settings in the - BMP and JPEG: Scanned images are always saved one
[Select document] panel, or create a new [Select document] page per file.
panel using the desired scanning conditions. - PPTX: Multi-page images are always saved to a single file.
- TIFF and PDF: Multiple pages can be saved to a single file
Q5 If white lines or streaks appear in scanned images. based on the application software setting.
A5 Clean both sides of the scanner glass, and the rollers. If a For the setting method, see About file formats.
sticky substance such as glue or correction fluid is found, Q9 All of the placed documents have been scanned, but the
carefully wipe with just enough pressure to clean the area scanned image does not appear on the application.
where the lines appear. If the problem cannot be solved by
cleaning, the internal glass may be scratched. Contact your A9 When [Panel-Feeding] or [Automatic Feeding] is selected as
local authorized Canon dealer. the feeding method on the scanner driver's setting screen, a
scanning operation will not continue after all of the
Q6 Pages are missing. documents are fed, as the scanner awaits additional
documents to be fed. You can finish the operation and send
A6 Then the scanner driver's [Scanning Side] setting is [Skip
blank page], documents with very little black may be the scanned images to the application by pressing the stop
button on the scanner.
unintentionally skipped. Decrease the [Set the likelihood of
skipping blank page] value ("Practical Examples" on p.53), Q10 Memory becomes insufficient and scanning stops.
or select another scan mode setting such as [Simplex] or
[Duplex]. If pages are skipped due to the document double A10 If you configure scanning conditions that use a large amount
feeding, see Documents jam (or double-feed).. of the computer's memory, scanning may stop because of
insufficient memory. Although this depends on the
Q7 Documents jam (or double-feed). computer's memory size, the possibility of insufficient
A7 1 If the roller has been installed correctly, clean it if neces- memory increases if any of the following scanning conditions
overlap.
sary.
- [Color Mode] is set to [24-bit Color]
2 Proper scanning may not be possible when document
pages stick together due to static electricity. Fan the doc- - A large page size (e.g. Legal) is specified as the [Page
Size]. Alternatively, the page size is set to [Scanner's Maxi-
uments before you load them.
mum].
- A high resolution (600dpi etc.) is specified for [Dots per
inch].
If an error message appears due to insufficient memory
while scanning is in progress, exit the application, change
the scanning conditions (e.g. reduce the resolution or page
size) and then try scanning again. In addition, the amount
of memory used can be contained by turning off [Moire
Reduction] and [Please change prevent bleed through and
remove] if they are set to on.
71

Q11 Cannot save scanned file. Useful tips
A11 The maximum size that can be saved as a file is 2 GB. Here are some useful tips for scanning documents.
A multiple-page scan cannot be saved when it reaches the
file size of 2 GB. Change the save settings if an error Where are scanned images saved? Can the save desti-
message is displayed.
nation be changed?
Q12 If scanning is too slow Images are saved to the following locations, according to program
settings. All destination locations can be changed to other folders.
A12 1 Close other running programs, if any.
2 Scanning can be slowed down by memory shortage  CaptureOnTouch
caused by memory-resident applications such as anti- Both Standard Scanning and Scanning Shortcut save the output
virus programs. Close such memory-resident programs to the destination set in the [Select output] panel.
if necessary to free up memory space.
3 When insufficient hard disk space is available, the scan- How are the scan settings configured?
ner may be unable to create the necessary temporary  CaptureOnTouch
files for scanned data. Delete unneeded data on the
hard disk to free up more space. By clicking the Edit button ([ ]) in the [Select document]
4 Scanning is slow if the computer's USB port is not Hi- panel, you can edit the scan settings when the [Select
Speed USB 2.0 compliant. document edit screen] opens.
5 If using a common USB cable that is not Hi-Speed USB
2.0 compliant, replace the cable with the supplied com- How do I save multiple pages in one file, or save one file
pliant cable. per page?
6 When the scanner is connected to the computer via a When scanned images are saved in BMP or JPEG format, each
USB hub that is not Hi-Speed USB 2.0 compliant, image is always saved in a separate file.
remove the hub and connect the scanner directly to the
When scanned images are saved in PDF or TIFF format, you can
computer.
specify multi- or single-page files. See also Q8 in "Common
Q13 Scanned image files cannot be opened in an application Problems and Solutions" on p.70.
A13 1 Scanned images saved as multi-page TIFF files can be Can I copy or back up scanner setting configurations?
opened only by programs that support this file format.
 CaptureOnTouch
2 Some applications cannot open compressed TIFF files,
even if it does not contain multiple pages. This issue can The setting configurations can be backed up and restored using
occur with programs that are not compatible with TIFF [Backup/Restore] on the [Basic settings] tab on the
files of CaptureOnTouch. In this case, select "None" as [Environmental settings] dialog box.
the image file compression format before scanning.
What rules apply to scanned image file names?
Q14 Cannot select [2400dpi].  CaptureOnTouch
A14 If you are setting [Long Document Mode], you cannot select For both Standard Scanning and Scanning Shortcut, the file
[2400dpi]. names of scanned images are set based on the settings in the
Confirm the [Long Document Mode] setting. [Select output] panel. This screen opens when you click the Edit
->Setting the Long Document Mode button ([ ]) in the [Select document] panel.
72

Click the [Detail Settings] button on this screen. You can set the  To use this function, you need to install a plug-in.
file names of scanned images by setting all or some of the three  The plug-in can be installed by selecting its checkbox when
items shown below. installing CaptureOnTouch.
Setting Description
How do I save scanned data in a shared folder?
File name Any specified text string to be included in the
file name.  CaptureOnTouch
- In CaptureOnTouch, destinations other than [Save to folder]
Add date and time Appends the date and time to file names.
Select the date format from the list box. are provided as a plug-in.
YYYY = year, MM = month, and DD = day of - By installing the plug-in, the scanned image can be printed,
month. The time is appended after the date. attached in an e-mail, or shared using various cloud ser-
Add counter to file Append serial numbers in the order of vices.
names scanned image saving. Specify the number - The plug-in can be installed by selecting its checkbox when
of digits and starting number. installing CaptureOnTouch.
- The available output destinations vary depending on the
A sample file name is displayed as the [File name] in the [File
installed plug-in.
name settings] dialog box.
How can I attach scanned data to an e-mail (or send it as
How can I skip blank pages, and scan only non-blank
e-mail)?
pages?
 CaptureOnTouch
Specify [Skip Blank Page] on the scanner driver setting screen, then
scan. For both Standard Scanning and Scanning Shortcut, select
[Attach to E-mail] in the [Select output] panel.
How do I load and scan documents with mixed sizes?  To use this function, you need to install a plug-in.
Set [Page Size] to [Match original size] on the scanner driver  The plug-in can be installed by selecting its checkbox when
settings screen, then scan. For details, see "To scan unregistered installing CaptureOnTouch.
size documents" on p.52.
How do I use the automatic document color detection
What's the best way to scan business cards or photos? function?
Set [Page Size] to [Match original size] on the scanner driver The scanner driver for this scanner includes a function that
settings screen, then scan. Alternatively, register the size of the automatically detects the color mode from the contents of a
cards or photos to be scanned. For details, see "To scan document.
unregistered size documents" on p.52. The color modes that can be detected automatically by this function
depend on the application and scanner driver settings you are using
How do I print scanned data? as follows.
 CaptureOnTouch
For both Standard Scanning and Scanning Shortcut, select
[Print] in the [Select output] panel.
73

Condition Modes that can be detected
When [Color mode] is set to [Detect [Color or Gray]

automatically] in the
CaptureOnTouch scanner settings
When [Full Automatic Mode] is

selected in the scanner driver
When [Color mode] is set to [Detect One of the following can be

automatically] in the scanner driver, selected:
and advanced settings for auto- • [Color or Gray]
detection are set • [Color or Binary]
• [Color, Gray or Binary]
74

Chapter 12 Appendix Specifications
Specifications ............................................................................. 75 Main Unit

Replacement Parts ..................................................................... 76 Type ADF/flatbed scanner
Scanning Document Size
External Dimensions................................................................... 77
Feeder Width: 51 mm to 216 mm (2" to 8.5")
Length: 89 mm to 356 mm (3.5" to 14.0")
Thickness: 35 to 128g/m2 (9 to 32 lb bond)
Capacity 50 sheets or stacked to a height of 6.0 mm (0.2")
(80g/m2 (including curling)
paper):
Flatbed Width: 216 mm (8.5")
Length: 356 mm (14.0")
Feeding Method Automatic
Scanner Element Contact image sensor
Light Source LED
Scanning Sides Simplex, Duplex, Skip blank pages
Scanning Modes Black and White, Advanced Text Enhancement,
Advanced Text Enhancement II, Error Diffusion,
256-level Gray, 24-bit Color
Scanning Resolution 100 × 100 dpi, 150 × 150 dpi, 200 × 200 dpi,
(primary scan lines × 240 × 240 dpi, 300 × 300 dpi, 400 × 400 dpi, 600
secondary scan lines) × 600 dpi
1200 × 1200 dpi, 2400 × 2400 dpi,
Scanning Speed (A4, 200 dpi, Simplex)
Feeder Black and White: 20 ppm
Gray: 20 ppm
Color: 10 ppm
Interface Hi-Speed USB 2.0
Dimensions 469 mm (W) × 335 mm (D, excluding ADF cable)
× 120 mm (H)
(18.5" × 13.2" × 4.8")
Weight Approx. 4.6 kg (10.1 lb)
Power Consumption Scanning: Maximum 19.9W (120V, 220-240V),
20.8W (100V)
In the Sleep Mode: 2.5W
With power switch OFF: Maximum 0.5 W
Noise 46dB or less
Operating Environment Temperature: 10°C to 32.5°C (50°F to 90.5°F )
Humidity: 20% to 80% RH
*You can scan documents up to 1,000 mm (39.3") long by setting the scanner
to the Long Document mode. -> "Setting the Long Document Mode" on p.26
75

AC Adapter (100 to 240 V type) Replacement Parts
Model Number MG1-4558
Input AC100 to 240V, 50/60 Hz, 1.1 to 0.58 A Exchange roller kit (product code: 9934B001)
Output DC24V 2.0A
Weight Approximately 0.4kg (0.88 lb) (including power Kit to replace the rollers (feed roller unit, retard roller).
cord)  Contact your local authorized Canon dealer or service repre-
sentative for detailed information about the replacement parts.
Product specifications are subject to change without notice.
The information in this document is subject to change without

notice.
76

External Dimensions
Front View
With the document feed tray open
77

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Please read this manual before operating this scanner.

After you finish reading this manual, store it in a safe

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Installation Location ................................................................. 11 Chapter 8 Special Scanning ........................................................52

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Routine Cleaning ...................................................................... 61

Chapter 10 Uninstalling the Software .......................................... 68

Chapter 11 Troubleshooting ........................................................ 69

Clearing a Paper Jam ............................................................... 69

Chapter 12 Appendix ................................................................... 75

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In Windows 8.1/8, it is registered at the following location.

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Depending on the bundled software you are using, all of the

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(1) Job Buttons

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Cet appareil numérique respecte les limites de bruits Für EMVG

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 Avoid installing the machine in direct sunlight. If this is unavoid-

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Note the following precautions whenever using the scanner. Failure

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When sending the scanner for repairs

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 Use the USB interface provided as standard with your computer.

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Setup Disk Contents

Cloud Service Software

Google docs plug-in for CaptureOnTouch Google Drive

CaptureOnTouch plug-in for Evernote Evernote

CaptureOnTouch plug-in for Dropbox Dropbox

CaptureOnTouch plug-in for SugarSync SugarSync

CaptureOnTouch plug-in for Microsoft Microsoft OneDrive

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The procedure for installing the software is as follows:

Install the software before connecting the scanner to the computer.

If you want to reinstall only specific software that you have

For Windows 8.1/8/7/Vista 3 Click [Install].

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Installation of EMC Cloud Capture Function

 EMC Captiva Cloud Runtime provides a component that

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1 Connect the power cord to the AC adapter.

2 Connect the plug of the AC adapter to the power connector on

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1 Make sure that the scanner and computer are connected

2 Press the power button.

The power indicator lights blue when the power is ON.

When the scanner is properly connected to the computer, the

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Turning Off the Power

 After turning the scanner off, wait at least 10 seconds before

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Flatbed (Platen Glass)