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    This Study Resource Was: Chapter 1 Understanding The Supply Chain

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    madiha
    Supply chain profitability is both the total profit shared across all supply chain stages and the difference between revenue generated from customers and overall supply chain costs. The decision phases in a supply chain include supply chain operations. Customer order fulfillment refers to preparing and sending the product to the customer. The processes involved in the replenishment cycle include retail order receiving, entry, trigger, and fulfillment. The manufacturing cycle occurs at the distributor/manufacturer interface.

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    This Study Resource Was: Chapter 1 Understanding The Supply Chain

    Uploaded by

    madiha
    467 views3 pages
    Supply chain profitability is both the total profit shared across all supply chain stages and the difference between revenue generated from customers and overall supply chain costs. The decision phases in a supply chain include supply chain operations. Customer order fulfillment refers to preparing and sending the product to the customer. The processes involved in the replenishment cycle include retail order receiving, entry, trigger, and fulfillment. The manufacturing cycle occurs at the distributor/manufacturer interface.

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    Ch 1_MCQ 2018.pdf

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    Supply chain profitability is both the total profit shared across all supply chain stages and the difference between revenue generated from customers and overall supply chain costs. The decision phases in a supply chain include supply chain operations. Customer order fulfillment refers to preparing and sending the product to the customer. The processes involved in the replenishment cycle include retail order receiving, entry, trigger, and fulfillment. The manufacturing cycle occurs at the distributor/manufacturer interface.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    467 views3 pages

    This Study Resource Was: Chapter 1 Understanding The Supply Chain

    Uploaded by

    madiha
    Supply chain profitability is both the total profit shared across all supply chain stages and the difference between revenue generated from customers and overall supply chain costs. The decision phases in a supply chain include supply chain operations. Customer order fulfillment refers to preparing and sending the product to the customer. The processes involved in the replenishment cycle include retail order receiving, entry, trigger, and fulfillment. The manufacturing cycle occurs at the distributor/manufacturer interface.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 3

    Chapter 1 Understanding the Supply Chain

    Multiple Choice Questions

    1) Supply chain profitability is


    A) not correlated to the value generated by the various stages of the supply chain.
    B) the total profit to be shared across all supply chain stages.
    C) the difference between the revenue generated from the customer and the overall cost across
    the supply chain.
    D) the total revenue generated by the distributor stage of the supply chain.
    E) B and C only
    Answer: E

    m
    2) The decision phases in a supply chain include

    er as
    co
    A) production scheduling.

    eH w
    B) customer relationship management.

    o.
    C) supply chain operation.

    rs e
    D) supply chain orientation.
    ou urc
    E) all of the above
    Answer: C
    o

    3) Which of the following is not a cycle in the supply chain cycle view?
    A) Customer order cycle
    aC s

    B) Replenishment cycle
    vi y re

    C) Manufacturing cycle
    D) Procurement cycle
    E) All of the above are part of the supply chain cycle view.
    ed d

    Answer: E
    ar stu

    4) Which of the following is not a process in the customer order cycle?


    A) Customer arrival
    B) Customer order entry
    sh is

    C) Customer order fulfillment


    Th

    D) Customer order receiving


    E) All are processes in the customer order cycle.
    Answer: E
    Diff: 2
    Topic: 1.5 Process Views of a Supply Chain

    5) Customer order fulfillment refers to


    A) the point in time when the customer has access to choices and makes a decision regarding a
    purchase.
    B) the customer informing the retailer of what they want to purchase and the retailer allocating
    product to the customer.
    C) the process where product is prepared and sent to the customer.

    https://www.coursehero.com/file/28250591/Ch-1-MCQ-2018pdf/
    D) the process where the customer receives the product and takes ownership.
    E) none of the above
    Answer: C

    6) The processes involved in the replenishment cycle include


    A) retail order receiving.
    B) retail order entry.
    C) retail order trigger.
    D) retail order fulfillment.
    E) all of the above
    Answer: E

    7) The processes included in the replenishment cycle include


    A) order arrival.

    m
    B) production scheduling.

    er as
    C) retail trigger.

    co
    D) manufacturing.

    eH w
    E) receiving.

    o.
    Answer: C
    rs e
    ou urc
    8) The manufacturing cycle occurs at the
    A) customer/retailer interface.
    o

    B) retailer/distributor interface.
    aC s

    C) distributor/manufacturer interface.
    vi y re

    D) manufacturer/supplier interface.
    E) none of the above
    Answer: C
    ed d
    ar stu

    9) The manufacturing and shipping process in the manufacturing cycle is equivalent to the
    A) order receiving process in the replenishment cycle.
    B) order fulfillment process in the replenishment cycle.
    C) order entry process in the replenishment cycle.
    sh is

    D) order trigger process in the replenishment cycle.


    Th

    E) none of the above


    Answer: B

    https://www.coursehero.com/file/28250591/Ch-1-MCQ-2018pdf/
    10) The phenomenal success of 7-Eleven Japan is attributed to
    A) being in the right place at the right time.
    B) its supply chain design and management ability.
    C) having 9000 locations.
    D) serving fresh food.
    E) none of the above
    Answer: B

    11) When a customer purchases a book online from a company such as Amazon, which of the

    m
    following is NOT part of the typical supply chain operations?

    er as
    A) The customer

    co
    B) Amazon's web site

    eH w
    C) Amazon's book supplier

    o.
    D) Amazon's accounting department
    Answer: D
    rs e
    ou urc
    o

    Short Answer Questions:


    aC s
    vi y re

    1. What is the source of supply chain revenue?


    Answer: Customers.
    ed d

    2. List three supply chain strategy decision:


    ar stu

    Answer:
    • Locations of facilities
    • Products to be made or stored at various locations
    • Modes of transportation
    sh is
    Th

    3. What is the decoupling point of a SC? Where is the strategic inventory point for Make-to-Stock?
    Answer: It is s an important strategic consideration for supply chains: it decides the position of
    strategic inventory; a push policy is used for customer orders before the point and a pull policy
    is used after the point.
    MTS uses the retailers as the point for the strategic inventory.

    https://www.coursehero.com/file/28250591/Ch-1-MCQ-2018pdf/

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